iPhone support service in Russia phone number. The best office applications for iPhone and iPad Why you need a service - a hotline

After a long wait, Microsoft finally released the . However, great alternatives to Office have been around for a long time, and Microsoft's product may now have to compete with its lesser-known rivals for space on the iPad.

With this in mind, we offer you an overview of the most popular iPad office suites that currently exist, highlighting the strengths and weak sides and the key features of each.

Which one is better? There is no perfect solution for working with office documents on the iPad, but there are options that will meet, and in some cases even exceed, the needs of a wide range of users. It is up to the user to decide which offer is most suitable for solving the tasks facing him. So…

Analogues of Microsoft Office (Word, Excel) for iPad and iPhone

hopTo

Application hopTo is one of the newest alternatives Microsoft office for iPad that supports working with Word files, Excel and PowerPoint. To access documents hopTo provides support cloud storage Box, Dropbox, Google drive, Microsoft One Drive and direct connections to personal computers.

hopTo provides a unique interface specifically designed for touch iPad controls, not the adapted PC interface.

One of key features package are - the ability to cut and paste parts from one Office document to another, the ability to search across all connected cloud services, compatibility with Microsoft Office 2010, password protection for document access, one-click document sharing, and document change tracking.

With all its bells and whistles and a beautiful interface, can hopTo used to edit documents desktop computer or laptop? Yes, but unfortunately hopTo not suitable for working with documents in offline, as it requires an internet connection to access documents and save edits.

This can be a problem for those who plan to edit documents without a Wi-Fi connection or while traveling by air. However, when connected to the network, hopTo is a great alternative office suite for iPad.

pros:
1 . For free.
2 . Supports all major services cloud storage data except for iCloud.
3 . Full support for Office 2010 and earlier.
4 . Support for tracking changes and comments.
5 . File protection features.

Minuses:
1 . Internet connection required.
2 . Change tracking is disabled by default.

Quickoffice

Application Quickoffice is one of the oldest alternatives to Office and has been developed since the early days of the iPad. This application has gained popularity and has collected many positive feedback, calling it the best package for working with documents on mobile devices Apple.

However, a lot has changed since Google acquired the company in 2012.

After purchase, all features compatible with cloud services Quickoffice were limited to support only Google Drive. Before Quickoffice provided access to documents in all major storage services, including Dropbox, Box, Google Drive and Evernote.

Quickoffice previously also gave Evernote access as a folder to store, save, and edit documents without having to add an attachment, which was a very useful feature. In addition to the loss of support for cloud services, the development of Quickoffice, so Google released one small update released in January 2014.

Quickoffice still has enough functionality for creating and editing documents on the iPad and allows you to perform most actions with Word documents. Also Quickoffice provides support for most of the tools you need to work with spreadsheets.

However, the process of inserting a function requires you to manually enter data into the cell instead of selecting the required value from the range of functions and adding desired formula to the required cell. Powerpoint support provides the ability to upload pictures and shapes.

pros:
1 . The presence of most of the necessary functions to work with text documents, spreadsheets and presentations.
2 . Support for Google Drive.
3 . Support for tracking changes to documents, including the ability to approve or reject edits.
4 . For free.

Minuses:
1 . Lack of support for other cloud services.
2 . Lack of support for files with security features enabled.

Documents to Go

Like QuickOffice, Documents to Go has been in existence for many years.

The application provides support for most cloud services, including iCloud and, but, unfortunately, does not work with Microsoft OneDrive.

Documents to Go has no problems opening and editing large documents Microsoft Word with complex formatting and images. The program provides most of the usual formatting tools found in Word, Excel, and Powerpoint, as well as allowing you to open and view PDF files.

Documents to Go is a great application for quickly making changes to existing files, although it lacks some features such as inserting hyperlinks, tables of contents, and working with figures and tables in Word.

There is also no ability to track changes and comments.

Table support offers the basic functionality of adding and editing formulas, but lacks the ability to multiple-select columns for more efficient formula creation and calculation.

pros:
1 . Support for most of the most popular cloud services.
2 . Confident support for working with Office 2010 files, no problems opening large and complex documents and spreadsheets.
3 . Fast work even on iPad 2.
4 . Great design with updated interface.

Minuses:
1 . There is no way to add and manage hyperlinks.
2 . Basic features for working with spreadsheets.
3 . Lack of feature tracking changes and comments.
4 . High price.

Office2 HD (Citrix ShareFile QuickEdit)

Office2 HD(new name Citrix ShareFile QuickEdit) is another app that has been on the market since the very beginning - it appeared in June 2010, just a few months after the iPad was launched.

Office2 HD has the same features as Docs to Go, plus support for change tracking and document security features. The application also offers automatic correction, document search, support for sections, footnotes and endnotes. When working with tables Office2 supports cell formatting, cell merging, and auto-ranging.

Like all the above programs, Office2 HD offers most of the features you need to edit documents. The application works with large and complex documents without any problems.

However, the application is unable to open password-protected files that have been modified and commented. This issue aside, the app works reasonably well on the iPad 2, allowing you to make the necessary edits while seamlessly saving the document to Dropbox with no extra steps.

Overall, this is very functional application, which should satisfy the needs of the average user.

pros:
1 . Reasonable price for the necessary set of functions.
2 . Support for most cloud services.
3 . Change tracking support.
4 . Availability of functions for working with spreadsheets, such as merging and automatic selection of the measurement range.
5 . Support for file-level security.

Minuses:
1 . Problems opening protected documents with corrections and comments.

cloudon

cloudon is one of the newest office suite options on this list. The app is more like appearance and features on hopTo than on Docs to Go and Office2. cloudon uses a distinct app architecture based on the full "streaming" version of the Microsoft suite on the iPad.

This means that the application provides access to an extended set of functionality within Office, but allows you to edit documents in the cloud rather than directly on the iPad.

When working on new iPad models and a fast connection is no problem, but on an iPad 2 and a slow connection, the editing lag is noticeable.

Advantage cloudon is that it can be tested for free to determine how well the application performs on specific device under certain conditions. If the service is fast enough, the user can purchase a license for the full version for 99 rubles per month. The full version includes access to additional features, including tracking changes, checking spelling and grammar, inserting tables, filtering data in Excel, and even working with pivot tables.

Application cloudon was the winner of the Tabby Awards in 2013 ( full version applications, costing 979 rubles per year). For new iPad versions fast enough connection cloudon is an excellent choice given its access to a much more complete feature set.

pros:
1 . Access to basic functions Office on iPad, including pivot tables and charts.
2 . A unique interface designed exclusively for the touch interface.

Minuses:
1 . High price for full feature set.
2 . Editing lag on slow connections and early iPads.
3 . The need for internet access.

iWork (Pages, Numbers and Keynote) by Apple

This is a great solution for non-Microsoft Office users at work or at home.

It can be argued that iWork is the easiest to use and most beautiful of all alternatives for working with documents on the iPad. And this is obvious, given that it was developed by Apple for their device.

However, can iWork completely replace Microsoft Office on iPad?

It all depends on how big the need to exchange documents between PC and iPad is, since this process is quite complicated and requires several additional steps from the user.

To access your files, you need to open icloud.com, drag and drop iCloud files, wait for them to sync with your iPad, and only then finally open a document on your tablet.

After you finish working with the document, to save the changes, you must send the document to e-mail to the user's address to re-import the file into the production environment. Pretty difficult, isn't it?

True, getting used to these inconveniences, users get access to three applications iWork- Pages, Numbers and Keynote, which have enviable functionality, especially Numbers.

One of interesting features Numbers is the presence of 30 templates on various topics, including business and personal finance. These templates can be helpful and well thought out.
Generally, iWork this is a great set for those who prefer to work on the iPad, rather than on computers under Windows control. Besides, iWork is an office killer for Mac users who prefer iCloud.

pros:
1 . Great interface.
2 . Easy to use.
3 . A fully functional application that contains most of the features, including change and comment tracking, support for file security features, etc.
4 . Compatible with all tablets, from iPad 2 and up.
5 . Great templates in all three apps.

Minuses:
1 . Support exclusively for iCloud.
2 . Complex procedure for exchanging documents with iCloud.

Conclusion

There are plenty of options for accessing and, more importantly, editing documents on the iPad. The average office worker should have no trouble finding the right app that will enable them to be productive without having to carry their laptop everywhere.

However, choosing the right application is a matter of trade-offs. As mentioned above, each application has strengths and weaknesses, some differ in support for working with various cloud storage services, such as Office2 HD, while others, for example, cloudon provide wide functionality of the office suite, but for a fee.

Hello! Despite the numerous instructions posted on the Internet and on this blog, there are some issues regarding the iPhone and iPad that can only be solved with the help of technical support. Apple. For example, remove iCloud lock, . Who can do it? Nobody! Only a specially trained employee of the company. And it’s not just about blocking, you never know what other questions can be answered by a competent specialist?

And after all, it would seem that technical support She is not hiding from anyone, there are a lot of ways to contact her, but people still ask in the comments - how to call or write to the Apple operator? And if they ask, we will answer!

Here are all the ways to reach technical support, wherever you are.

Apple technical support phone numbers in Russia

Apple, like any normal company, has its own hotline whose employees will answer any question related to the iPhone and iPad. Here are the phone numbers for the Russian Federation:

  • 8-495-580-95-57 (Moscow number).
  • 8-800-555-67-34 (Free number for calls from any region of Russia).
  • 8-800-333-51-73 (Apple Store Customer Service).

For any of these numbers, Russian-speaking employees will be ready to advise you from 9.00 to 21.00 on weekdays.

Other Ways to Talk to Apple Technical Support in Russia

When you call any of the phones, you are met by an answering machine. If for some reason you cannot get through his commands or do not want to do this, then you can order a call back - the company will call you. To do this, go to this page and:

The incoming call will not be from the numbers listed above, but from others. It can be a number from any country (I got calls from the Philippines, Bangkok and somewhere else in Asia). There is no need to be afraid - a Russian-speaking employee will talk to you and this call will be free.

For some reason you don't want to talk? You can always contact technical support via special chat. To do this, repeat all the steps indicated just above, the only thing, on the third paragraph, select: "Chat". It also shows the approximate waiting time, which is convenient.

In 2018, Apple launched an application that contains various articles and instructions on the company's products. Cool? Not bad!

However, we are interested in another possibility of this program - to get the help of a technical support specialist. What should be done?

It remains to select the device and the problem you are facing. The application will offer various solutions:

  • Articles and instructions.
  • Chat with a specialist.
  • Call support yourself.
  • Callback order.

Agree, the choice is simply excellent. We use!

How to contact Apple Russian technical support if you are in another country?

Exists a large number of countries where technical support is either absent in principle, or available, but in a language that the Russian-speaking user does not know. How to be in this case? How to contact and talk specifically with Russian technical support if you are in another country?

This is not difficult, there are several ways:


But ordering a callback if you are in another country, most likely will not work (unless, of course, you do not have a Russian SIM card). The fact is that the callback form requires the indication of a number starting with +7 (a prefix for Russian numbers). You cannot erase it and replace it with another.

P.S. If you suddenly have questions, then write in the comments. And of course, put "like", then the conversation with technical support will be favorable and successful!

Apple has provided its users with a convenient and prompt support service. Having any product of the company, you can dial a support service from an iPhone and ask a variety of questions: from the order of operation of certain keys and buttons to the order of settings for certain functions. You can also learn about the new properties of the company's products. In addition, you can register a product, have your device repaired, or complain about bad service. The company is interested in ensuring that its customers always have convenient and high-quality equipment that can compete with other flagships, and therefore pays the lion's share to customer service issues.

To contact a company representative, you can go to https://support.apple.com and chat directly with a specialist. If it is convenient for you, you can leave your phone and the operator will call you back at the appointed time. If you have several questions, the expert will readily answer all of them and offer available solutions. The service is available to its customers at any time of the day in different countries.

Also, if you are in Russia, you can call at any time on a single free number Apple hotline in Russia: phone number 8 800 555 6734.

If you are a resident of Moscow or the Moscow Region, then it is possible for you to quickly get through to the multi-channel support telephone number: 8 495 580 95 57 at the rate applicable to your telephone operator.

Why do you need a hotline service?

By the way, if your Apple device broken, you can leave a request for repair of your iPhone, iPad or Mac computer in support. A specialist will contact you as soon as possible to resolve your problem and help you contact an authorized Apple center near you. After all, one of the main principles of the company's work is trust in it and user support.

If you are interested in information about Apple products and the details of its purchase, as well as operating warranties, the Apple Online Store is at your service, where you can order and receive at any time software, interesting accessories, necessary equipment. To purchase, please call 8-800-333-51-73 available from 9:00 to 21:00 on weekdays.

Apple has a wide network service centers around the world and on all continents. So, going to any company's technical support site, you will find an interactive map of countries with addresses and phone numbers, chats for communication in the place where you are now. Support is provided by company specialists who will be able to communicate with you in a language you understand.

If you decide to call for a broken device, support will be faster if you first find the serial number of your device, as this will help to optimally connect you with the right support specialist.

If the need arises, there is also a convenient online support request, after which an expert will contact you.

What else can you find in the support service?

In the support service from specialists, you can learn about ways to provide additional service, as well as find out if your iPhone or tablet is still under warranty by entering the serial number of the device. The AppleCare Protection Plan provides telephone technical support and allows you to additional service Apple Service.

The main feature of the AppleCare Protection Plan program is that it provides additional rights for all users: additional service maintenance, universal support, maintenance of the software product. You can get up to a 3-year hardware warranty from AppleCare Protection Plan, which in turn is cheaper than the cost of spare parts and work performed by experts authorized by Apple around the globe.

Products covered under the AppleCare Protection Plan include MAC computers, modules random access memory, accessories, accumulators, disk drives, AirPort4 devices.

Often customers call the service because they need help - they forgot iphone passcode, iPad or iPod touch, and even worse when the device is locked.

If you have a problem, for example, you lost your iPhone, it was stolen from you, or you found someone else's iPhone, in addition to contacting the police, you can report this to the service and technical support will help you block your data based on the serial number of the iPhone ID or find the owner of the smartphone. There you will also be told about the capabilities of the Find My iPhone function for Apple devices.

Please ask your questions or leave feedback - we will definitely answer them!
Please post a real E-mail to receive answers from the owners of the company

Hello, question? Did you have a drawing in contact where the prize was an iPhone? Here the lady alone writes that we won it and we can get it by sending 772 r and the phone number speaks with confirmation, since you have a difference of one digit. True Is it we, of course, do not believe in a miracle and do not send anything. First, chairs, then money.

Hello!! I want to ask, they told me that I won an iPhone in the drawing, and so that I pay for the delivery to this number +79022627300, they don’t fool me?

Alexpndr

Hello, I would like to buy motherboard how much for iphone 6 64gb? I am in Vladivostok

Alexander

Hello, do you unlink iPhones from iCloud?

Hello, my relative died, left an iPhone with a box and a receipt, but I don’t know the password. How to unlock it, ?? There is a death certificate.

Please answer the question, we have two IPHONE 5 and 6. In IPONE 5 model FF352RU / A, you can take pictures silently, and in IPHONE 6 model MG4J2KH / A, silent photography is impossible, we tried using additional programs it doesn’t work. Isn’t this a marriage? Or is it really connected with the adoption of Japanese law. Could you tell us in which iPhone models Silent shooting has been preserved and what is planned in future IPHONE models to keep silent shooting or not?

Vladimir

Hello.
Help me deal with the situation.: Fraudsters cracked the ID password and blocked my phone, they require me to enter some code. How to unlock it?

Alexander

The phone is blocked, I do not remember any data.
How can you unlock it?

Good afternoon I was denied a warranty repair, for reasons that are not very clear to me. I believe that the company Apple is outrageous!!! To make a beautiful gesture towards a guarantee in the form of replacing the phone with a new one, and then in every possible way to deny it, at least looks like a SCAM! , but for a company of this format, this is not solid!

Thank you in advance! Please contact me and solve my problem.

Good morning! 09/26/2017 8 rubles were deducted from my phone account for SMS, which I did not send to number 7786205094. Why do you make such technical errors? Return the money to the account and stop cheating.

Hello! Tell me, they removed the funds from the card, it's not clear why only the itunes / bill link came. I go out to the Apple, it’s not clear how the card information got there, and for what money was withdrawn?

Hello. Stopped working front-camera and fingerprint. Can I get a replacement iphone 6 plus?

Hello!
Can you replace the battery with your 5s model?
Best regards, Olga.

Radionov Denis Sergeevich

Hello.
On 02/08/2018, I sent a claim to your address (107031, Moscow, Petrovka st., 5) regarding the quality of the purchased goods along with the iphone 5S phone.
On 03/01/2018, in response to my claim, I received a telegram (see photo), in which it was said that "... the verification report and the smartphone were sent to your address by mail. For all questions, you can contact the representative of Apple Rus LLC Alexey Novopolttsev Ivanovich by phone 89297795773".
On this moment, I never received the phone, the phone number indicated in the telegram is not serviced.
Please provide me with valid contacts to find out the location of my phone.

Sincerely, Radionov Denis Sergeevich.

HELLO
My name is Firuz Mukhsinov
I bought IPHONE 5S 16GB SILVER
IMEI 359140075611401
Purchase Date 11.02.2017
OOO EPPL RUS Address: 107031, Moscow, Petrovka, 5

After the reset, the phone will be LOCKED ACTIVATION
I forgot Apple ID and PASSWORD

Please need a copy of the sales receipt

Oleg Igorevich

Hello!!! 03/24/2018, in Stupino, st. Timiryazevo in the ISHOP store bought iPhone phone 8+ 256GB for 71990 rubles. On March 25, 2018, the phone stopped catching the network, it was constantly in search, the reboot did not help, they put another SIM card, the same thing, in the search. On March 30, 2018, we turned to the store in Stupino to replace the phone, since this one did not good quality. The seller, ignoring law No. 18 on consumer protection, refused to replace me, recommended updating the IOC, saying that this happens with the old one or contacting the official service. After the update, the iTunes icon and the charging wire appeared on the screen, when the apple is rebooted and more, the phone does not show anything and nothing can be done with it. Left a claim at the store. Please look into this situation, because the phone is not of proper quality. And law No. 18 on consumer protection states that within 15 days from the date of purchase, a phone of any brand and any manufacturer is subject to exchange or return if the phone is not of proper quality. I'm not asking you to change it because I don't like something in it, it doesn't work. Otherwise, I will be forced to go to court, where I am sure they will recognize me as right, with all the ensuing consequences.

Good afternoon We bought X phone as a gift in the MTS online store on 06/22/2018 and after a few hours a green bar appeared on the screen. Terrible! Birthday ruined. Such a brand and marriage. There are ways to exchange a phone for a new one without examination.

Svetlana

Hello! July 2, 2015 in the city of Volgodonsk, Rostov region at the address st. Marine home 64 was purchased by a smartphone Apple iPhone 4S 8 Gb IMEI 013590006462480 in the amount of 17990 rubles. In June of this year, the phone activation was blocked and Apple Support asked for a sales receipt to solve the problem. Because the cash receipt was not preserved, I turned to the seller's store and the sales receipt was restored to me. However, Apple's technical department refused to help, stating the following:

Application number: 100583837726
Product: iPhone
Serial/IMEI number: DX3P98R2FMLD / 013590006462480

Hello Svetlana!

We have reviewed the information you provided, but we have to inform you that we cannot fulfill your request, as this information did not match our data.

In order to proceed with the verification of the request, contact the seller to obtain a document confirming the purchase of this device. If other documents are not provided, we will not be able to continue processing your request.

An operator at Apple Support reported that the only reason for the refusal was incorrect information on the sales receipt, that this was a store error. I re-applied to the seller's store, they checked it again and said that they could not give other information than what was in my sales receipt. The Svyaznoy hotline confirmed this information and said that they did not know why Apple did not accept my sales receipt. Then I wrote to email address for work with clients [email protected], sending a sales receipt and they answered me the following:

Svetlana, good afternoon!
We have checked that the information indicated in the sales receipt is up-to-date and the only one that we have regarding your smartphone and the purchase in general.
The form of the sales receipt has a standard sample.
Previously, such requests from customers have not been received.
Unfortunately, we are unable to issue other documents.
Hope for understanding.
Sincerely, Connected.

All! Vicious circle! How to be?
If there are business partners between Svyaznoy and Apple, then why do they have different data and should a conscientious buyer suffer? They kick me like a ball, nodding at each other. Where to look for the truth?