Doesn't see the mouse after booting Windows 7. What if the computer “does not see” the mouse? Troubleshoot a wireless mouse on Mac

1. Save settings, selecting item « Exit Saving Changes » in the tab « Exit » . The computer will restart with the changed configuration.

• OS installation still doesn't see your HDD or SSD;
• Mode « SATA Mode » has already been put up for « IDE » .

Manual installation of hard drive or SSD drivers

Therefore, we need to independently "specify" them at the stage of selecting a system disk. The following instructions will describe this process in more detail. Let's get started.

STEP 1 - find the software you need.
We download drivers from the website of the manufacturer of your laptop or motherboard. First of all, we focus on files that include one or more example words: INF, SATA, RAID, RST.

STEP 2 - unpacking and dumping to the media with the OS image.
Unzip the downloaded file into a separate folder → copy it anywhere on the installation flash drive.
notethat the drivers we need should not containexecutable ". exe 'files. Only fit unpacked(such drivers usually include folders: amd, x64 , as well as many . inf files).
STEP 3 - specifying the required software in the disk selection window.
Insert the USB flash drive into the computer → we reach the stage of selecting a disk for installation. Find the button here (or "Overview" ) and click on it.

An explorer will open, in which you need to specify the required driver .
Figure 4. Select the required folder with the driver.
The hard disk drive (SSD) will be detected if the correct drivers are selected. Now you can continue the process by selecting the SSD drive that appears.

The drivers are installed, the drive is displayed. However, the wizard does not see or does not allow you to select the desired section

In this case try remove markupHDD / SSD directly in the window select disk. Attention! The following actions lead to formatting storage and, therefore, complete data loss. Make sure all your important files are saved on a separate drive.For this you need:

1. Press the button "Disk setup" at the stage of choosing a disk;
2. "Delete" all available partitions to begin installation on unallocated space
3. Check the integrity of the OS image on the installation disk;
4. Re-write the image to another disk at the lowest speed;
5. Use uSB flash drive(preferably USB version 2.0) instead of CD;
6. Make sure the drive is working properly: check the connection, power supply contacts, motor and drive performance.
The above steps will help you solve your problem. Otherwise throw offBIOS and try another OS image / build.

Also, in extremely rare cases, reinstalling the driver for the DVD drive can help. Detailed information can be found in the chapter "", and the drivers for the floppy drive can be found on the manufacturer's website.

Conclusion

If none of the above methods helped, try looking for the problem in the computer components (on your own or with the help of a specialist).

Oh, those computers, there's always something to do. Back in the days when instead of the Internet there were BBS (Bulletin Board System), replacing the current chats, social networks and file trash cans, I said that you can give the computer all the time that you have. And now, with the ubiquitous dominance of the Internet, this topic is even more relevant. And it's still surprising how some seemingly elementary things, if you call the computer for help, take not at all elementary time. It was a saying. And the fairy tale is ahead.

Let's start from afar. As you all know, a computer without input devices such as a keyboard and mouse can have a touchscreen (and some also have a joystick) - a simple piece of hardware that buzzes and consumes electricity. I got a computer that needed to be looked at and slightly reanimated after a virus frolicked there. I took out a spare monitor from the shelf, plugged in a spare keyboard, a spare USB mouse (this is important), turned it on, climbed through the BIOS settings (basic input-output system), booted Windows and shit, the mouse turned off. I just worked in the BIOS, the pointer was running like that, but after loading Windows it does not work. What the heck?

We know that there are at least two common types of mice (computer), differing in the connection connector. These are PS / 2 and USB. If the first option is used primarily on stationary computers, then the second can be used everywhere, even connected to modern smartphones. Most importantly, the USB connector can be turned on and off in hot mode, i.e. when the computer is on, but if you have a PS / 2 connector, it is better not to risk it, as it may simply burn out. Better to turn off your computer and then plug and unplug connectors. Older computers had two PS / 2 connectors that were different in color. Green is for the mouse and purple for the keyboard. Now there may be only one, or even none.

Let's go back to my computer. The symptoms are as follows: The mouse is completely functional, it works until the operating system is loaded, it works on another computer all the time, i.e. the case is in Windows. The USB port also works, if you connect a keyboard or flash drive to it, then everything is fine. The other USB mouse also doesn't work. But the PS / 2 mouse works fine. When connected to another USB connector, the system writes that a device was found, the driver is installed, the driver is successfully installed, but the mouse also does not work.

We look at devices through the device manager. Here we are interested in Mice and other pointing devices. If we do not see our mouse in the tab, then there is a problem with the driver *. And another problem is that USB mice are so standard that a special driver is not needed and is already on the list of standard ones. We connect the mouse, we see that something new has appeared in the section HID devices, therefore, the mouse is not recognized as a mouse, but as something else. In this case, it does not matter which USB port the mouse is connected to. Will not work. To correct the situation, you must manually change the driver on the HID device. From the context menu of the HID device select Update Drivers -\u003e Find and Install Drivers Manually -\u003e Select from Installed Drivers -\u003e HID Compatible Mouse

After that, the USB mouse appears in the mouse list and starts working. Even after disconnecting-connecting and restarting the computer.

* Driver - a program that allows you to directly control the device in the operating system. Since the operating system does not know about the entire variety of devices, for full-fledged operation, device manufacturers release a driver that becomes an intermediate layer between the device and the operating system. If the device is standard, then a special driver is not needed, it is already included in the operating system.

Modern mice are accurate and durable. Yet one day the computer may not respond to mouse movement.

The computer does not see the mouse: causes and methods of troubleshooting

Faulty USB port

The reasons for the inoperability of the USB port are similar for all PCs running Windows.

For Apple Mac computers, the steps are simpler.

1. Make sure the USB port is working. Insert a working mouse or flash drive into the USB socket. The flash drive will blink - it means that the USB port is working, no - it is damaged. If the USB port works, do the following.
2. Check your macOS system for viruses. If you find software problems, reinstall MacOS, check your PC for viruses.
3. Reinstall MacOS USB drivers. Apple PCs must come with chipset drivers. You can find them at apple.com.
4. In the event of a USB port malfunction, contact an Apple Service Center - unlike other computers, Mac PCs are quite difficult to disassemble, it is better not to risk it yourself. It may be that not only the USB port is faulty, but also the south bridge of the main computer board.
5. If the USB port has nothing to do with it, most likely the mouse itself does not work. Buy a new Apple mouse or equivalent.

Defective mouse cable

Shorting two or more wires of the cable together, breaking any of the wires. The USB interface is designed in such a way that all five "cores" - "+", "-", "data +" and "data-" and shielding should not be violated. A break in any of these wires is guaranteed to lead to inoperability not only of the mouse, but of any device in general. It happens that due to the lack of replacement for a damaged cable, a new mouse is required.

The mouse is damaged

The old-style mice, widespread in the 90s and the first half of the 2000s, were optomechanical: in addition to a light and photocell, a controller and a reader, they had a mechanical drive - a ball, rollers and a slot breaker. Now such mice have become a rarity - they have become purely optical.

This is what a disassembled mouse looks like

In addition to a faulty cable, mouse faults can include:

• the main board does not work (controller, reader, light and photocells);
• the lens is dirty or scratched (rare, but it happens);
• the wheel control unit is defective;
• the buttons are faulty (the mouse pointer moves on the screen, but the commands from the buttons and the wheel - it also has a third button - do not pass).

Wireless mice are powered by one or two replaceable batteries or rechargeable batteries. Faulty here can also be:

• pressure contacts (if they are of poor quality, they can oxidize or rust);
• power wires;
• a wireless module that provides communication with a USB device (it can be several times smaller than a USB flash drive);
• batteries (expired - replace them) or rechargeable batteries (discharged, need to be charged).

If the boards and controllers break down, the mouse must definitely be replaced.

Problems with mouse operation at the software level

Understanding Driver Problems

Incompatibility of the chipset drivers after replacing the Windows version with a newer (or, conversely, an old one) may result in a mouse control failure. Since the mouse / touchpad / sensor driver is usually included in all modern operating systems except MS-DOS, the main reason for mouse failure is the inoperability of the USB driver: this component is the Universal Serial Bus Controller and the USB Root Hub. Search the Web for the version of the chipset driver that is suitable for the version of the operating system you are currently using. However, in Windows 8 / 8.1 / 10, all the main chipset drivers are already system components - they do not have to be installed separately.

For Apple computers (for example, MacBooks), mouse and touchpad drivers are also included in macOS - when updating a version of macOS, say, from Yosemite or El Capitan to Sierra, the mouse problem concerns only the lack of computer performance in the latest version of MacOS. Wireless mice like Magic Mouse, however, require a separate setup - they require a Bluetooth driver for MacOS to work.

So, on Acer netbooks recommended for working with Windows 7, when installing Windows 8 / 8.1 / 10, there was a problem with the netbook hardware - the versions of the chipset drivers for Windows 7 did not fit: the sensor stopped working (the mouse pointer did not respond), the wireless network disappeared connection, etc. The best solution was to ignore these outdated drivers - after removing them and restarting Windows, the missing devices worked again normally.

All this suggests that in the latest versions of operating systems, be it Windows or Mac, the developers of graphic shells have taken into account and supported at the software level almost all functional blocks and nodes of a PC. For this, a timely update is needed.

Diagnose USB ports on Windows PC

To reset USB controllers on your Windows PC or laptop, do the following.

If resetting and re-registering USB controllers after restarting Windows did not work, then the problem is different, for example, in the USB setup.

Diagnose USB ports on Mac

On MAC computers, to regain control of the USB ports - and with them mouse control, reset the SMC (System Management Controller) parameters. The reset method is different for different Mac models.

On a MacBook with a non-removable battery, follow these steps.

1. Turn off your PC.
2. Connect the MagSafe or USB-C power adapter to the power adapter and to your PC.
3. Press the key combination on the keyboard: Shift + Control + Option (left) and the power button.
4. Release all keys and the power button.
5. Turn on your PC.

For Mac laptops with a removable battery, do the following:

1. Turn off your PC, disconnect the MagSafe adapter from your PC, remove the battery.
2. Hold power for a few seconds.
3. Connect the battery and MagSafe adapter and turn on the PC.

On Mac Pro, iMac, and Mac mini

1. Turn off your PC
2. Unplug the power cord, wait 15 seconds, plug it back in.
3. Wait another 5 seconds and turn on your PC.

Troubleshoot a wireless mouse on Mac

Bluetooth mice are widespread. Apple's Magic Mouse is taken as an example. You also need another USB mouse. To test Bluetooth connectivity, do the following.

After reconnecting, the Magic Mouse should work again. If the problem recurs, the Bluetooth device may not work properly. Reinstall the Bluetooth driver. If all else fails, even a "clean" installation of MacOS - perhaps the Bluetooth module or the Magic Mouse itself is faulty. Contact Apple SC for troubleshooting.

Incorrect USB setup in Windows

Automatic shutdown of USB ports is one of the protective measures against excessive consumption of electricity to power the computer and against excessive overheating. Ports that are not currently in use are suspended. Disable this in Windows Power Options.

Although modern USB controllers supply power and control signals to the interface as soon as any device is connected, the port may not respond in time to mouse connections. Neither Linux, nor Windows, nor MacOS are immune from USB failures.

Checking USB controllers in Linux

The Linux operating system also allows you to manage USB ports on your PC. Various versions of USB interface are supported, including 2.0. Take the Linux Gnome Ubuntu graphical shell as an example.

The lspci command, entered in a Linux terminal, displays USB devices. For example, let's take three USB controllers installed on a PC running Linux.

: ~: # lspci grep -i usb

00: 03.0 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)

00: 03.1 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)

00: 03.3 USB Controller: Silicon Integrated Systems USB 2.0 Controller

Now enter the lsmod command. For example, it will come out like this:

: ~: # lsmod | egrep ‘usb | hci | hid | mouse | Module’

Module Size Used by

hid_microsoft 3232 0 usbhid 32992 0

hid_microsoft, usb

hid ohci_hcd 24332 0

ssb 38464 1 ohci_hcd

ehci_hcd 34152 0

Be sure to check if your mouse is among the connected devices.

Other USB software crashes on any PC

Anything can disrupt the operation of USB ports - from improperly installed drivers to viruses that launch unnecessary copies of system processes and overload the computer's performance. MacOS is one of the most secure operating systems against any Internet threats.

Mouse problems on the tablet

Modern tablets based on Windows and Android also support mouse operation via Bluetooth or via an OTG USB-microUSB adapter, to which both a classic mouse with a USB cable and a wireless mouse module can be connected. Indeed, on a large, 10-inch screen, using a mouse along with a keyboard when placing the tablet on a special stand is already relevant.

For Windows tablets, follow the same steps as for a Windows PC or laptop.

Android tablets on the current version of the Android operating system must have system libraries that support mouse control of the tablet. If the pointer (or marker) does not appear on the display and there are no signs of controlling the tablet from the mouse, you may need to flash the Android system from the official version to the "custom" version with replacing the Android kernel or install a special application to control the tablet from the mouse.

As for the performance of the microUSB ports, you can't do without checking. First, check the OTG adapter itself - it is advisable to have at least two working adapters. If the suspicion still falls on the microUSB port, connect a keyboard (you can wireless), a 3G / 4G modem, a USB flash drive, a printer, or something like that instead of a mouse. Try connecting two or three devices at once through an externally powered USB hub. You probably won't notice that the microUSB port is faulty. In this case, you cannot do without specialists from a “mobile” or computer service center.

Video: how to fix a USB port on a laptop

Finding out why the mouse does not work is a task of ingenuity, which, however, you can solve yourself, contacting specialists only in case of emergency. You will succeed!

A computer mouse is an integral part of the system. Some people have such a case when the mouse either starts to work badly, or completely fails, and in Windows this thing is very necessary. I think many have asked the question, is it possible to somehow fix the mouse, or just fix the problems in the system due to which it does not work? Of course you can, and now we will try to resolve this issue.

If the mouse does not react at all to any actions, many immediately run to the store for a new one, although the rest solve this problem on their own, which leads to a long-term manipulator service.

Many of you probably know that there are several types of connecting the pointing device to a computer or laptop - PS / 2, USB, Bluetooth and Wi-Fi. Thus, the first two are wired keypads, and the second two are wireless. Everyone can have their own malfunction.

Troubleshooting recommendations for all manipulators

What if the mouse still works, but is unstable, for example, it turns off and then turns on again?

When connecting the pointing device via USB, take another USB cable. If your operating system has been installed on your computer for a very long time and has not been updated, then this can cause unstable operation of the manipulator, it is also possible that many other manipulators were connected to the computer, as a result of which a conflict between the drivers began.

Try plugging the mouse into a jack on another computer and if everything works well, then the problem is with the USB controller.

You can try to reinstall the mouse driver using the keyboard, for this you press the Win + R combinations and enter the command mmc devmgmt.msc .

We got to the device manager. Now you need to press the key Tabso that you can navigate using the arrows. Scroll down arrow to point "Mice and other pointing devices"to expand the list press the right arrow.

Move to the desired device and press Enter, a window will open where you need to hold down the Ctrl and Shift keys, and then pressing the Tab key move to the tab "Driver", after that just press the button "Tab" and move to the button "Delete"... Press Enter and confirm the action.

Reboot your computer or laptop, and then re-insert the mouse, the driver should be reinstalled and, perhaps, everything will work.

What if the manipulator cursor is not stationary?

This is not such a difficult problem, perhaps the sensor is clogged with dirt, dust, something stuck and prevents the cursor from pointing at objects normally. I advise you to wipe the mouse completely, starting with the sensor.

The next problem is that the buttons of the manipulator are almost unresponsive when pressed.

Here the problem is already associated with the mouse itself, that is, at the hardware level. It is possible that due to the large number of pressing, the button or buttons failed, or you pressed them so hard that they went out of order due to your fault. There is an option that dirt got inside and this does not allow the button to function normally, you will have to disassemble the mouse and see. If no dirt is found, then most likely the micro button needs to be replaced, which requires appropriate knowledge.

Several individual problems for manipulators

If you have a wired keypad, then common causes of failure are related to the wire that is bent or torn. Examine the cable carefully for damage.

What to do if the wireless mouse doesn't work? If these types of manipulators operate on batteries, then it is quite possible that they are dead. Replace them. If the problem is not related to food, then you will have to look for the problem yourself. Some of the types of problems described above may also apply to wireless keypads.

Another disadvantage of wireless pointing devices is that they can conflict with similar frequencies of other devices, it can be anything - a smartphone, tablet, TV, refrigerator, router, etc.

The biggest problem for computer mice is that many of them are not shockproof, if you dropped the mouse a couple of times, then do not be surprised that it is out of order or does not work well. Not every manufacturer uses high-quality parts for the manufacture of a manipulator, so take good care of things.

This is the end of this article. If you have any questions, do not hesitate to ask them.

EvilSin225 Andrey Terekhov Administrator Computer techologies

Any of us is offended when, at the right time, a computer mouse stops responding to commands. Indeed, without it, it is extremely difficult to perform any manipulations - for example, to work in a graphics editor, quickly correct text, etc. But what if your laptop does not have a control sensor or it is faulty? So you won't be able to use your computer at all. That is why you need to take urgent action to fix the problem in which the laptop cannot see the mouse.

Description of the problem

How do you know if your laptop cannot see the mouse connected to it? To do this, you need to make sure that the device was turned on correctly, and at the time of your check for operability, there are no updates and installations.

When you connect a wired or wireless mouse and then wait, the laptop does not give any information about what happened. Usually the device notifies the user about the connection in the lower right corner.

Another proof of the lack of performance of a computer mouse is its inaction. Make sure it is working properly. Move the connected mouse over the table surface. If there is no reaction to mouse movement on the screen, then most likely you are dealing with some kind of problem.

Main reasons

Often the cause of the problem turns out to be the most commonplace - the batteries are dead

There are several main reasons why the mouse is simply not regarded by the computer as a connected device:

1. No power. This happens when the mouse is not connected directly to the computer, but through a hub. It turns out that energy goes not only to the mouse, but also to other connected elements. Plus, not every concentrator distributes the flow of electrical energy correctly.
2. The controller from the USB port could be damaged. This happens most often when it comes to the old model of the mouse.
3. If the mouse is running on batteries, make sure they are charged.
4. Broken loop in the controller.
5. The USB connector is deformed both on the computer itself and on the mouse.
6. Disabling the BIOS functionality in the settings, which made it possible to recognize connected devices.
7. Shorted wires both in the laptop and in the mouse case.
8. Mechanical damage to the mouse.
9. Lack of necessary drivers for working with the mouse. This is especially true for game models.
10. Incorrect work setting on Windows.

Important! Often the problem is simply related to the surface on which the work is taking place. Mirrored glossy tables affect the operation of the mouse sensor, and the signal about the made movement is not sent to the screen, but as if “mirrored”. To eliminate this problem, just put a special mat under the mouse.

These are the main, but far from all possible reasons that explain the essence of such an unpleasant problem. Next, let's look at the solutions.

Solutions to the problem depending on the type of mouse

Wired

It's worth starting troubleshooting with the simplest solution - disconnect the wired mouse and reconnect

This mouse connects to your laptop through a wired connection. To get started, you can use the “old-fashioned” way - just turn off your gadget and then turn it back on. Wait for the system to be ready for use. Now check the mouse.

If the problem remains unsolved, be sure to check for drivers for your mouse. Some people forget that many models need to install additional programs, thanks to which the mouse will function. You can download the drivers on the Internet or from a disk that usually comes in the package.

If the above methods did not help, proceed to more complex steps.

Diagnose USB ports:

1. Go to the start menu.
2. Open the “Control Panel”.
3. Go to the dispatching tab.
4. Launch the Windows tab.
5. Click on the update configurations button.
6. Then, start gradually shutting down all attached and embedded controllers.
7. Restart. All your settings should be updated.

Wireless

Most of the reasons laptop blinds to a wireless mouse are Bluetooth interruptions

A wireless mouse is a device that functions thanks to the action of two transmission receivers. One of them is located in the mouse, the other - on the contrary, in the laptop.

If you are using a wireless mouse, you can repeat the restart step. If there is no result, you need to go to downloading the drivers. When the problem is not solved in this way, experts advise diagnosing the wireless mouse. This procedure can be entrusted to a specialist, or it can be done at home.

The main purpose of this procedure is to test Bluetooth communication, because most wireless mice use this method of communication with a laptop.

1. Go to “My Computer”.
2. Click on the search button.
3. Enter the word “bluetooth”.
4. Go to the specified folder.
5. Now press the ctrl and f10 buttons simultaneously.
6. The related devices window appears. Everywhere you click on the delete button.
7. Restart the mouse by pressing the shutdown button. As a rule, these buttons are located at the bottom of the gadget.
8. After turning on, wait until your mouse appears in the window of connected devices.
9. Wait for the download and notification of its possible connection.
10. Check it out.

Make sure that only charged batteries are in the wireless mouse.

Special attention should be paid to gaming mice. These devices require special installation of drivers. Only by finding the proper software on the computer will they start working. Even if you have already installed the drivers, you may have downloaded a damaged file or the files were damaged during installation. To be sure of the correctness of the procedure, remove all drivers and re-download new ones. Go through the installation procedure and then restart your computer.

Nuances depending on the operating system

Over time, fewer and fewer mouse models will be compatible with Windows 7

The Windows 7 operating system is notable for the fact that not all drivers can be installed on your computer. The point is that this system is quite old. It was replaced by an improved "ten", which is used with pleasure by millions of people around the planet. Therefore, modern mice are sold with drivers that are suitable only for Windows 10. As a rule, we are talking about gaming models of mice that will not work on Windows 7. Therefore, before buying, check for which operating system this equipment is intended.

On Windows 10, problems of invisibility of a mouse by a laptop are much less common

In a situation when it comes to installing drivers on Windows 10, there are often problems with the hardware of the laptop itself. Namely, the versions of the chipset drivers suffer. This is possible if, on the contrary, you are using outdated mouse models. Typically, when you connect a wired or wireless mouse, the center stops working and the connection disappears. In this case, you have two options:

• change the operating system on your laptop to an outdated 7;
• change the gadget to a newer one.

But, as a rule, such problems are rare. Basically, mouse manufacturers are trying to adapt their devices to any version of the operating system. Difficulties can arise only with game models or from unknown manufacturers.

Nuances depending on the laptop manufacturer

Many laptop models have their own "twists" about the reasons for the invisibility of the mouse

Some laptop models have certain nuances for installing a mouse. In particular, the following.

With regard to MacBooks, difficulties most often arise when installing a non-original mouse:

• as a rule, the main difficulties occur if the mouse is installed after updating the MacOS version;
• in other cases, the mouse doesn't work, simply because it lacks performance.

If we are talking about a wireless model, then before connecting it is necessary to carry out a separate setting. Bluetooth driver download required.

Acer

Acer notebooks did not stand aside. Here you need to take into account one feature of laptop models.

This is because they don't always save downloaded drivers. And, perhaps, after the first restart of the computer, the settings will not be saved. Therefore, do not be alarmed if after the next turn on the mouse stops working. Most likely, you need to perform the installation again.

Lenovo

Lenovo also produces quality notebook models. But there are also problems here. Initially, in the computer settings, there is a mode that allows you to use only the touchpad. In order to connect a mouse, and most importantly - to see it, you must allow use. To do this, click the corresponding item in the settings menu.

If you do not fulfill this requirement, then even competent driver configuration will not save you.

Also, Lenovo laptops are not compatible with all mice. As a rule, they work well with devices of the following brands:

• Lenovo;
• Asus.

But other models of mice, even with drivers, do not always take root on a laptop.

If you have a problem, you should not rush to a specialist and pay a lot of money for diagnostics. You can deal with the misfortune yourself. This requires only a small amount of time, as well as knowledge of the sequence of actions to be performed. Together, you can probably find the problem and fix it.

Now it is difficult to imagine working at a computer without a mouse. This is such an indispensable element that if it loses its performance, the user feels like without hands. We will tell you about common problems with the device and how to fix them in our article.

The computer stopped seeing the mouse: what to do

In the event of a problem with the mouse, you can independently detect its source. As a rule, most defects are repaired on their own. Faults are divided into two types, technical and software.

Technical reasons:

There is a problem in the USB port, connect any device (flash drive, etc.) to it to check the functionality. The connector may be mechanically defective (damaged or missing contacts), or clogged with dust and dirt, and therefore does not see the wired mouse. In the first case, the help of the SC will be required, in the second situation, thoroughly clean the port from foreign inclusions.

The computer simultaneously serves a large number of connected devices, which can cause unstable operation of individual elements. Try turning off all devices except the keyboard and mouse, reboot the system and check the recovery of functionality.

Technical sources depending on model type (wired or wireless):

The wire is damaged. You can diagnose the problem yourself: pull the wire, and if the mouse resumes working, then the cable is out of order. Then find the breakage point, and use soldering to fix the defect. Otherwise, buying a new model will be cheaper than carrying it to a repair shop.

IMPORTANT. Service in the SC does not guarantee long-term and stable operation of the device.

Battery discharge. To check this, turn the device over. If the LED is off, the batteries should be charged or replaced. The laser mouse has no external illumination, in this case, simply set the elements to recharge.

The input on the mouse itself does not work correctly, it is checked in the same way as the USB port. Communication failure. Sometimes it happens in Bluetooth and Wi-Fi mice. Restart your computer to fix the problem.

Software problems:

The device driver is corrupted. To check, we will use the path Start - Control Panel - Hardware and Sound - Device Manager. Under the last heading, open USB Controllers and make sure there are no question marks next to the list of devices. If they are, go to the manufacturer's website and download the current version of the program, install.

The PC is infected with a virus. For diagnostics, scan your computer with an antivirus application and remove the detected malware. In more serious cases, you may need to reinstall your system.

REFERENCE. To check it is not necessary to use a paid utility, there are demo versions (for 30 days) and free analogues on the Internet in free access.

The USB port is temporarily out of order. In this case, sequentially open: Control Panel - Power Supply - USB Settings - Temporary USB Disconnect. Turn off the last section and save your changes.

Your computer does not see the USB input. When the system boots, go to BIOS (DEL or another button), follow the Advanced (Integrated Peripherals) - USB Configuration path. In the last section, check the USB Functions and USB Controller items. If they are Disabled, enable them.

Failures in the OS are generally eliminated by rebooting or restoring the system.

The computer does not see the new mouse: what to do

If the PC does not detect the mouse when it is connected for the first time, there may be both specific and common reasons.

Device connection error. It is necessary to check the correct connection with the computer (USB or PS / 2), make sure that the contact is reliable and tight.

Lack of computer power related to the power supply. This problem can appear in prefabricated PCs, where this unit is not always able to ensure the stable operation of all connected elements. In this case, you will need to replace the feeding unit.

An outdated driver is running on the computer. There are two ways to fix the problem:

Go to the Device Manager (in the above way) and check the current versions of the utilities, if available, agree to install them.

If the system displays a message that the latest updates have already been installed, load the installation disc (supplied with the device) and install the required program. Or, if there is no disk, go to the mouse manufacturer's website, download the required application from it and install it.

ON A NOTE. As a rule, the required software package is installed automatically when the gadget is connected for the first time.

Software incompatibility indicates that the computer does not meet the system requirements of the model. The newest gadgets may not be supported by outdated Windows systems (98 and 2000, the problem may occur with Vista and XP), especially game controllers.

REFERENCE. According to user reviews, an incompatibility defect often occurs on Windows 10, which is explained by the imperfection of this system, which requires improvement. In this case, there are 2 ways out: buy a new mouse or install a different system.

Conflict with the driver available on the PC. The problem arises when, for example, a custom software is installed for a gaming mouse. In this case, you will need to disable the main driver.

Why is the cursor stuck in one place and does not move

The situation may arise for the following reasons:

• The device is dirty. Check the bottom of the gadget, remove any dirt if present, and wipe the device thoroughly with a dry cloth.
• Possible software glitch is eliminated by rebooting the system.
• The batteries are dead (if you have a wireless mouse).
• Incorrect inclusion. Some models on the bottom surface contain a special button that activates the operating mode. When working with a Bluetooth device, make sure that this option is activated. For Wi-Fi models, you need an entrance to the router and a special protocol number.

To keep the mouse in working order, the following recommendations must be followed:

• avoid contamination of the device and remove immediately if they appear,
• check the integrity and operability of USB connectors, they may fail - mainly on the front panel of the PC, where there is a high risk of foreign particles and dirt.

ON A NOTE. For physical protection of the USB ports, you can purchase special dust caps.

The latest drivers must be installed on the computer. It is easy to find programs on the Internet to check for updates: Driver Pack Solution, Driver Hub, etc.

We hope our article helped you solve your mouse problem. Good luck!