The process of downloading programs, books and games becomes much easier if you take advantage of the Play Market, which is available to users of smartphones running on the Android system. Internet is required to open the resource. The easiest and most affordable way to connect is Wi-Fi.
Sometimes situations arise when Play market does not work over Wi-Fi. As a result, it becomes impossible to download the necessary information and programs, which causes a lot of inconvenience. Why is this happening and is it possible to solve the problem on your own, without involving specialists? This will be discussed in our article.
Why is the Play Market not working over Wi-Fi?
- Incorrect setting of the date and time on the smartphone;
- Violations in the operation of the OS, including its incorrect configuration, which is responsible for access to the network;
- Malfunctions installed service;
- Inoperability of the router and lack of traffic if communication with the phone is via a modem;
- Store errors for which Google itself is responsible.
Ways to solve problems
If you don’t know exactly what the reason is, then it is advisable to first try the simplest and easiest options for solving the problem:
Incorrect synchronization with the modem
If the Play Market does not function only via Wi-Fi, then the reason should be sought in the router settings:
When methods of correction software errors did not give results, then the probable cause of the inoperability of the product lies in its failure. There is a break in the wires, a breakdown of the antenna, a burnout of the modules - what exactly is broken, only a repair shop specialist will answer when disassembling the device.
Google Market disruptions
Another reason for incorrect operation is software failures that occurred in operating system. How to eliminate them?
There are several ways:
- Create or log into another Google account, because it may be that the entrance is blocked from your account;
- Installing updates. Preferably done in advance backup;
- If you have already created backup, then you can try to restore the application using it. Programs like this are perfect for this. Titanium Backup;
- Comprehensive OS recovery, provided that you have used the capabilities of TWRP Recovery for Xiaomi in advance. You should reset all partitions (with the exception of the memory card) and restore the latest stable copy;
- Clearing the cache. To do this, go to "Applications" and select "All applications". Your task is to clear the Google Play cache and its services. Re-entry into the service must be done after rebooting the device;
- It is recommended to use the official versions of MIUI skins, as custom firmware often has bugs.
Difficulties with access settings
If they are done incorrectly, then it is necessary to correct possible mistakes, including.
Imagine the situation: you decide to download new game, which was recommended by friends, but when they entered the store, they found an error. Because of this, it is not possible to install a new application. So why is the Play Market not working through Wi-Fi and how can this problem be solved?
Causes
Before starting the recovery Apps Play Market, you need to understand the origin of the error. There are several reasons for the problem:
- failure of settings / malfunctions in the Android operating system;
- incorrectly set time or date;
- problems in the settings that are responsible for continuous access to the Internet;
- problems with the distribution of the Internet in the router itself;
- another application interferes with the store;
- violations in the work of the store itself;
- program problems for which Google is responsible.
Recovery methods
Understand exactly why the Play Store does not work over Wi-Fi , impossible without trying every recovery option. We offer solutions for every problem.
In order for the app store to work, sometimes you need to do a factory resetGoogleplay. See the following video for details:
OS crash
Unexpected problems in the work of programs is the main motto of the Android OS. They affect the functions of the operating system itself and individual applications or modules. problem with mobile application You can solve it by trying to restart the phone yourself. This will fix minor and minor problems with the operating system.
Problems could also arise after flashing the smartphone to updated version OS. So that Google Play Market does not freeze and starts working with using Wi-Fi, you need to return the operating system to old version. The reason for the errors may be the incompatibility of the new firmware with your device.
date and time
Sometimes the Play Market program does not work on Android due to the fact that when connecting Google checks the time and date with its servers. If there are deviations of a few minutes, then this will not play a role in the work of the store. But changing the time for several days, months or even years leads to malfunctions of the store.
The solution to this problem is the simplest - go to "Time and date settings" and set the desired parameters.
Router settings
It is not always possible to access the Play Market via Wi-Fi. The gadget can be connected to the router, but there will be no network.
- To get started, study the light bulbs on the router and the availability of the Internet in general. Access any resources from the gadget through the built-in browser. If they do not open, consult your ISP, as there may be technical problems with the network.
- But what if the network is still there? The answer is simple - insufficient speed. The store requires a stable internet connection and good speed. Therefore, very often weak signal, the store pops up a "Connection timed out" error. The provider will help solve the problem.
- Sometimes a router may prohibit access to the Internet for a specific connected gadget. You can correct the situation by finding the instructions for the router, going into the settings and viewing the list of MAC addresses. It contains addresses that are denied access to the Internet. In settings mobile device find the "About phone" section, look for your MAC in the list and delete it in the router settings. Then reboot your network equipment.
- The problem can occur if you enter the wrong password when connecting to Wi-Fi. You can solve this by entering the correct security code in the wireless network connection settings on your smartphone.
- Sometimes the router system may not be updated. Therefore, you should download new firmware from the official website of the network equipment manufacturer. The problem will be solved by resetting the settings to the factory settings.
- Additional troubles can bring technical damage to the router: a broken antenna, broken wires, or the device simply turns off. If you notice such problems, please contact service center for repair or diagnostics.
Android Settings
Another option is to find out why the Play Market does not work via Wi-Fi, and you can fix this error by disabling the Proxy Server.
To get started, in the "Settings" of your gadget, select the Wi-Fi column. A list of available wireless networks will appear on the screen. Look it over, because there is a chance that the router's network is the one that does not turn on the application. If so, click on the "Change network" column.
A checkmark should appear next to the line "Advanced options" or "Advanced", and the Proxy server will be disabled. If the last one does not have the inscription: “No”, you need to disable the Proxy server.
If the problem persists, you need to set static DNS in the wireless Internet menu. To do this, open the static setting of your IP. Having found the fields to fill in (DNS1 and DNS2), enter the following combinations in them - 8.8.8.8 and 8.8.4.4. Then click "Save", reconnect to the Internet on the gadget and try to enter the application again.
Shop disruptions
If you can’t use the Play Market because the application does not work over Wi-Fi, try updating the program itself. To do this, simply find the desired store among other programs and click on the three dots in the upper right corner. If there is an item "Update", click it.
Wireless network settings
The program may not open or work incorrectly due to the standard MTU-1500 parameter set in the router settings. You can find and fix this error. To do this, go to the Internet settings on the router.
At the bottom of the page there will be an inscription "MTU Size" (or any similar one). The column next to it can be filled with 4 numbers. It can be a combination of 1420, 1460. To find out the exact number, contact your ISP. After setting the numbers, save the changes and reboot the router.
Other applications
Sometimes various kinds of programs that allow you to freely visit sites prohibited in the country can harm the Play Market itself. You can restore its performance by disabling such an application. In the "Settings" menu, find the "All applications" column, and only then - the program that gives access to closed resources. In the upper right corner of the application there will be a “Stop” column, and click it.
Errors in the application
The stable operation of the store depends on certain parameters and files. Serious failures in the operating system damage them, and after that there is a breakdown of the application itself.
Try downloading the OS update by downloading it from the internet. If the Play Market does not function after installation, then the developers have not yet fixed the problem. There are several ways to check this:
- Create new account in Google. If the entrance to the store is allowed, then your previous account was blocked.
- Clear the cache. We enter "Settings", then select "All applications" and find "Play Market". Next, clear the cache. After restarting the gadget and re-enter the store.
If you have problems with the app store on your smartphone Xiaomi cmiui 8, next video will help solve the problem:
Knowing the reasons why the Play Market does not work via Wi-Fi , you can easily fix problems and enjoy the application after a while. Use our troubleshooting guide. If the trouble persists, or you know other ways to restore the program, be sure to write to us! Thank you for your attention!
Users Android smartphones may encounter a problem: when the Play Market is not working, it is not possible to connect to Wi-Fi. That no connection, signals the corresponding error name. But the main difficulty is that just with Wi-Fi everything is in order, because from another phone, laptop or tablet you can easily access the Internet and open any site. And only the Market refuses to see the wireless network and writes that there is no connection. interesting moment: if you use a normal connection to connect Mobile Internet, while turning off Wi-Fi, the Play Market is immediately corrected and starts opening any sites.
But without the Market, there is nothing to do with Android, since downloading a game or video from the mobile Internet is not a cheap thing. The problem seems insurmountable only at first glance, and today I will show you three ways to cope with the difficulties of establishing Google Play Market on Android.
But this material will help you only in case of problems with the Market. .
For those who, when trying to enter the Google Play Market, see an inscription that there is no connection, but at the same time other applications and sites open without problems, which indicates a normal Wi-Fi operation, follow these guidelines.
Disable proxy server
Troubleshooting the Play Market needs to start by checking the proxy, that is, make sure that they are really disabled. The verification is done on your Android.When choosing Wi-Fi in the settings, wait for the list of available wireless networks to open. Your network is the one that makes the Market not work. Pressing desired network, wait a moment for the list box to appear. You need to click on the line Change network».
Then make sure that next to the line " Advanced options» is checked and proxy servers are disabled (it says "No"). If there is no negative word, it means that the proxies are set, and you definitely need to disable them.
Have you definitely turned off the proxy servers or were they not turned on, but the problem is not solved? Then move on to the next step.
Set static DNS in the Wi-Fi menu
You again need to go back through the settings to the properties wireless connection. Again tick the Advanced options» and mark the static IP setting. As you scroll down, you will see two fields to fill out: DNS1 where you should put 8.8.8.8 And DNS2 you fill with numbers 8.8.4.4. Check if you did everything according to the instructions and click " Save».
We overload Wi-Fi on our Android and try to enter the Play Market again. Works? If there are difficulties, move on.
Change MTU
In the router settings, most often the automatic MTU parameter is 1500. Because of it, some programs may not work correctly, and some sites may not open at all. And this problem can affect not only your Android, but also all devices connected to the same point.You can find the MTU parameters in the router settings in the tab Network WAN(for Tp-Link). At the bottom of this page you will see the inscription MTU Size and the box next to it, which must be filled in with the recommended four digits.
Before changing the MTU parameter, it is better to contact your Internet provider and find out what numbers he recommends. If you do not have such an opportunity, and you need Internet access immediately, then try several options: 1420, 1460, 1500. After saving the settings after the change, be sure to reboot the router.
If you have an Asus router, then first you need to find the Internet tab. At the end of the page you will see the line " Extra options pppd”, next to which in the box you write MTU 1460 MRU 1460. The variable value here is still numbers.
These simple instructions will help you install Google connection Play Market with a wireless network and download videos or games from the Internet as much as you like. You can ask questions or suggest your own solutions to this problem in the comments.
YouTube and Google Play (aka Play Market) are probably the two most popular and necessary programs on Android. Without the first one, you won’t be able to watch your favorite videos, and without the second one, you won’t be able to install any program or game on your tablet or smartphone. I think everyone will agree with this.
And it's very sad when YouTube or Google Play doesn't work. It is when connected to the Internet via Wi-Fi. And this happens quite often. Not so long ago, a question on this topic was published on the site. He has already collected quite a few comments, so I decided to make a solution to this problem in a separate article. I'll tell you about the solutions I know. Which, judging by the reviews, really work.
And the problem is the following. We take our phone or tablet that runs on Android and is connected to a Wi-Fi network, open the same YouTube, and there is an error: "Check your network connection" and a gray exclamation mark.
And in the Play Store through the same WiFi connection error appears: "There is no Internet connection. Check your Wi-Fi connection, or cellular network and try again."
Although our smartphone is connected to Wi-Fi. You can even see it in the screenshot. No. Websites open in browser. So the internet is working. Other programs also have access to the Internet.
Important point: via mobile Internet (3G / 4G) everything works. The Play Store lets you install apps and YouTube videos are displayed and played. Doesn't work over Wi-Fi only. And as a rule, only through a specific Wi-Fi network and on all Android devices. And maybe others too. It doesn't matter.
Problem: there is no access to these two services from Google when connected only to a specific wireless network. Through another Internet connection everything works.
If you have YouTube and / or Market does not work through any connection, even through cellular communication, then in the article I will also try to collect solutions to this problem.
To start:
- Reboot your phone, tablet, Android TV box, or whatever.
- Reboot your router. If there is such an opportunity.
- Check YouTube and Market through a different internet connection. Mobile connection, or other Wi-Fi network.
- Try to open some site in the browser of your mobile device. You can try to go to the same YouTube. If nothing works in the browser either, different sites do not open, then see the article.
- It is advisable to check if everything works on other devices.
After these steps, you should already roughly understand what exactly the reason is. Well, build on the results of these checks if you ask a question in the comments.
Let's start with the main solution.
Change DNS in Android if YouTube and Play Store does not see an Internet connection
As practice shows, it is the change of the DNS addresses of the Wi-Fi network that helps to get rid of this problem. Why is this happening? To be honest, I don't know. Either because of problems with the DNS servers at the provider, or something in the router settings.
Therefore, we need to register DNS addresses from Google in the properties of the "problem" Wi-Fi network on the phone. Or register these addresses in the Internet connection properties in the router's web interface. Let's consider both options. But I recommend that you first check everything on your own Android device. If it works, and you have a few more devices with the same problem, then even then you can try changing the DNS on the router.
I will show on the example of a smartphone from Samsung. But there should not be strong differences between other devices.
Go to the settings, in the section "Connections" - "Wi-Fi". Click on your network and hold. A menu should appear where we need to select something like "Manage network settings".
These are DNS addresses from Google. Which I talked about in the article:.
We check that the proxies are disabled (No) and save the settings.
After that everything should work.
One moment: in Android there is no way to specify only static DNS, and get IP and gateway automatically. And it's not very good. Since disabling DHCP (automatically obtain all addresses from the router), we have set a static IP address. In my case 192.168.1.164. And if, when reconnecting to this network, this IP address is busy, then we will not be able to connect. Unless you reserve this IP address in the DHCP server settings on the router.
Therefore, if you have problems connecting to a Wi-Fi network, then know that this is most likely due to static addresses. Just change the last digit in the address (from 100 to 254), or back to android settings set DHCP. And DNS addresses can be registered in the router settings.
I show how to do this using the example of a TP-Link router.
After that, all devices that are connected to this router will use the set DNS addresses.
I hope you managed to solve the problem with accessing YouTube through the application and the Google Play store.
Additional solutions for connection errors in the YouTube app and Google Play
It is possible that these two applications do not work even when connected to different wireless networks and via mobile internet. In this case, check if the Internet works on your smartphone at all. You can just open some site in the browser. If the Internet does not work, then we solve the problem with the connection. At the beginning of the article, I gave a link to a page where everything is described in detail.
Well, let's look at a few more solutions that may come in handy.
Waiting from you feedback. Be sure to write if these solutions helped you. If they helped, what exactly? Perhaps you managed to solve this problem in another way, which you can share with us in the comments.
Recently, many owners of Xiaomi smartphones suddenly encountered a very strange situation. When you try to download any application from the Google Play Store, it appears regular picture with the inscription "Downloading" and a "slider" showing the progress of this very download, but on the right there is a message: " Expectation WiFi networks
". In fact, the download does not occur, and the "waiting" can last as long as you like. Interestingly, the problem occurs both when Wi-Fi is working normally and when you connect to the Internet via a SIM card using mobile network. Moreover, its appearance does not depend on the firmware version or on the model of the Xiaomi device.
It is clear that the cause of the error is not at all in connecting the smartphone to the Internet. Experts have found that the blame for all this version Google Play Store 7.6. To date, we have managed to find several ways to solve the problem, and we are ready to introduce you to them.
Method 1: Substitution of the Google Play Store file
To resolve the "Waiting for a Wi-Fi network" error, try running on your Xiaomi smartphone following procedure:Applications from the Google Play Store should download normally, without the "Waiting for Wi-Fi network" error.
Method 2: Firmware Google Play Store via Recovery
In order to use this method, you will need an unlocked bootloader and recovery menu TWPR. Manipulations to fix the error "Waiting for a Wi-Fi network" are as follows:After that, applications from the Market should be loaded in the normal mode.
