Do not believe it, but even in an impeccable union - iPhone + iTunes problems happen. However, users are not so ready for this that when they see an error message, especially during the update process or when iPhone recoveryfall into a stupor. And in vain! After all, even though problems arise, Apple helps them very quickly and easily solve!
The apple giant systematized all the errors and made recommendations on how to eliminate them. In this article, we'll talk about what to do if an error occurs at number 14 on the iPhone 5S. By the way, this software failure it’s not only typical for the five with the “S” index, error 14 can also happen with the iPhone 6, as well as with any other iPhone 5C, iPhone 4S, etc. Fortunately, our instructions are relevant for any model of i-smartphone.
There are several ways to solve these problems. If you receive a message asking you to restore the system and click "Restore", nothing will happen. Instead, the phone freezes. Decision. The first tip is the simplest, but it can solve the problem, especially if you cannot restore the device, and the phone freezes in recovery mode.
- Try restarting the program.
- Turn on the phone again.
- Follow simple update instructions.
- It should be connected directly to the computer, not to the keyboard.
Many reasons and many decisions.
If you believe the "Support" section of the Apple website, the error number 14 occurs on the iPhone as a result of problems with the USB connection, but it is possible that the cause of the problem lies in the outdated version of iTunes, software conflict, etc. And on various forums, users write that very often error 14 occurs when trying to download firmware downloaded independently on a smartphone. In short, as you know, the causes of the error are not few, and therefore the methods of elimination, respectively, too. Well, we will tell about them all in descending order of probability.
Disconnect the cable from the computer for security and reconnect it. Now check if the time, date and time zone on the computer are set correctly. Verify that the security software is up to date.
- Make sure that the cable connection is correctly installed at both ends.
- Use your computer as an administrator, not in guest mode.
The big advantage is that Dr. Ing. Here are simple steps to use. software.
- The menu is displayed on the left side of the screen.
- Click on the tab titled Advanced Tools.
- Click “Start” in the software to get started.
Highly recommend! Before proceeding to read further sections, try to follow the primitive ways to resolve the error - restart your iPhone, iTunes, computer, make sure that the latest version of iTunes is installed. In addition, check that the date and time settings on the PC are correct and make sure that you are logged in as an administrator and are not working in the “Guest” mode.
How are problems solved?
The process will be completed automatically. . Restore normal mode. In general, we are all users of the smartphone, since it is all in its way. But this is a computer device that is never perfect. This means that such devices may be damaged or damaged at any time without any indication. They are more susceptible to errors.
But it is completely wrong to think that it will not be so serious. When this happens, everything stops and receives nothing. This is a serious problem that needs to be solved and in fact avoids access to the device. But this error is a very rare code. Well, the error occurs due to several reasons.
USB connection issues
This is the problem that Apple puts “at the forefront”. Error 14, therefore, is a communication error between the PC and the smartphone. What can be done in this situation?
First of all, disconnect from the USB-ports all the "extra", perhaps the iPhone just does not have enough voltage. Did not help? Then we begin to look for the "culprit", because of which the connection between the iPhone and the computer is interrupted. The most logical version is connecting the smartphone to a malfunctioning USB port. To understand whether this is the reason, you just need to reconnect the device to another port. If the situation does not change, and when you try to connect via any port, error 14 appears, try connecting another USB device to the PC.
Solution 1: Recovery Mode
However, you will get two ways to do this.
Decision 2
But after that, the method can solve such a problem. Then try loading the device again. This will completely remove browser caching or device history. It helps users solve any type of error without losing data.Security Checker
Download and select the firmware. Click Download, and then wait. Once the download is complete, it will automatically start to restore the device so that the device can return to its normal level. After a few minutes, it will show that the device restarts in normal mode. It takes only 10 minutes to recover the whole process.
The computer does not recognize it either, but does it lose from time to time? Then the matter is, of course, in the idle or incorrectly working ports. But, good news, there is a chance that it will be possible to do without replacing them. Turn off the PC completely (not just using the “Shutdown” function, but also turn the switch on the system unit to the “Off” position) and turn it on after a few minutes. Quite often, after this measure, the ports begin to work correctly, which means that the problem was in the residual voltages, and not in the hardware itself.
This usually appears with a message like Failed to download software for the device. It is also recommended that you change the cable. . After each step, we can try to update again, and we will find out what is the reason behind the failure and did not allow us to update or recover normally.
To do this, we must find the correct file and download it completely from the computer’s browser. Thanks to this, software updates arrive on time, and when the company releases them all, we can quickly update our devices. Although these failures are not common, it is important to know the reasons why they appear, and how to solve them if we ever meet them.
If everything is OK with the ports, and the error continues to appear, then it's time to check if everything is OK with the connecting cable. There are no visible "wounds"? Then try to clean the connectors with a cotton swab and alcohol - maybe they just litter and the contact is broken. Did not help? Unfortunately, in order to completely eliminate the cause of the problem cable, there is only one solution - to connect the smartphone to the PC using another original cable (it will not work, it’s not guaranteed that the iPhone will work correctly, so this is a very dubious diagnosis). It is unlikely, of course, that you had another original wire “lying around”, but can your friends find it? Someone, for sure, will now ask - what, it is impossible to check the serviceability of the cable by connecting it to charging? Upset you, no. The fact is that for the charging process, the serviceability of all the contacts of the wire is not necessary, but for synchronization with a PC it is required.
Unsolved mystery
But first, first, so let's start by identifying the reasons why these errors appear. It also often happens that these errors occur during the update or recovery process, when we prematurely disconnect the device. As we can see, the message does not give us much clue as to what this means or how to solve it. Nothing happens, in the next section of this lesson we will show the solutions that usually give results to this problem.
Error Messages and Troubleshooting
The device is not compatible with the requested design.
When this error occurs. The requested resource was not found. Recovery cycle. This error usually occurs due to wrong configuration third-party security software or not updated.Have you checked the cable and ports? Everything works? And the error still does not allow to "live" quietly? Then let's look for the problem further.
Broken firmware
As you probably know, there are two ways to update your iPhone - through Wi-Fi and through iTunes. Moreover, during the upgrade process with using iTunes, the user can instruct the program to download the update, and can download it to a PC on their own and then only indicate the path to it. Unfortunately, in the latter situation, problems often arise, the reason of which, as a rule, is that the user has downloaded the “broken” firmware or is trying to jump over the version, for example, from iOS 7 immediately switch to iOS 9. And very often iTunes signals these problems, giving an error 14. The worst thing is that the error appears directly in the process of updating the smartphone.
Stuck in recovery process
To resolve this issue, follow the steps in the article. The problem can often be resolved by following the instructions in the article. This error may occur due to the correct default packet size setting. This action allows you to back up the registry that contains the original configuration. If you change the registry keys, this will not solve the problem; it may help to restore it to another computer where communication software is not installed.
Errors that prevent updating the firmware and how to fix them
This error may occur under the following conditions. All steps described in this document can be used to resolve this error. Resolve this problem often by following the instructions in the article "Troubleshooting Security Software." An incorrect default packet size can cause this error.
What to do? We do not panic, but follow the instructions below:
- Disconnect the iPhone from the PC.
- Close iTunes and open again.
- Reboot the iPhone - hold the Home and Power button until the “bullseye” appears on the black screen.
- We connect the iPhone to the PC and wait a while until iTunes recognizes the smartphone.
Everything worked out? Excellent! But, of course, you did not update the iPhone, but you did plan it. to install new firmware We now recommend that you trust iTunes, and not “palm off” on the program what you downloaded. And then with a probability of 99% everything will be successful.
Seek help from a software developer who changes the default package size. This can happen if the user manually deactivates the device during the recovery process. These errors can be resolved by one or more of the following:
XE8008001 - what to do?
Ask your software developer to help you change the default package size. Connect the equipment directly to the Internet without using routers, hubs or switches. Try using it to restore good computers and network connections without errors. You may need to restart your computer and modem to access the Internet. . This error occurs when the device is damaged and cannot be changed or updated.
Unfortunately, the above manual does not always help - it all depends on what stage iTunes updates gave an error. If, as they say, “too late”, the iPhone will not respond to an attempt to restart. In this case, you will have to connect it to iTunes in DFU mode, from which the device can only be restored, which means that all your information is likely to be lost. We hope you keep backups?
To resolve this issue, follow these steps: Select the “Update” option. . These errors usually occur when security software interferes with the recovery or update process. These errors may be related to the hardware device. Follow the instructions in this article.
If this is the case and the problem persists, follow the instructions above to resolve error 13 or. This error may indicate a problem with the hardware devices, but usually this is due to the security of outdated or incorrectly configured software.
By the way, good news! In the process iTunes recovery at the same time carefully updates you to the most current firmware.
To transfer iPhone to dFU mode - hold down the Power and Home button, hold for 10 seconds, then release Power, but hold Home pressed - in this position, connect the device to the PC and, only when iTunes sees the iPhone, you can release it.
And firmware update
To resolve this issue, follow the steps in this article. This error is due to timeout. Follow the steps above to resolve error 13 or. These errors may be related to device hardware. Follow these steps to resolve these errors.
Error recovery occurs when there is an active server reorientation log.
- Check security software.
- Make sure that connection to the server is allowed.
- In this article -.
Software conflicts
Such a reason as software conflicts is the cause of many errors when iTunes and iPhone work, and not just at number 14. These conflicts arise due to incorrect settings of the antivirus and / or Windows firewall. Security programs are so tough that they consider it suspicious, for example, treatment iTunes to the Apple servers.
In this article. . If the problem is not resolved with good computerThe machine may require service. This error may be related to the hardware device. To solve problems with software from other manufacturers, do it. If you are connecting through a proxy server, try updating or restoring without a proxy server or using a known network connection.
Check the date and time of your computer. Access to servers can be blocked by security software, content filtering software, and properly configured software to protect routers and spyware.
To check if the error consists in an overly diligent protective service - disable the antivirus and / or firewall and check if the situation has returned to normal. If iTunes stops displaying an error, activate the security programs again, but reconfigure them by adding iTunes to the list of trusted applications. In case if this step doesn’t help - also update your security services to current versions. In some cases, you may need to completely remove the antivirus and reinstall it.
This error usually occurs due to an incorrect firewall configuration. The problem is solved by the recovery and configuration device as new. But you know that great things come with great responsibility. In this case, an error code may be displayed, and common code errors. Although updates or restores do not generate errors at all, they may appear in some cases. This can cause problems in the installed software and even the hardware, especially when the installed software is not compatible with the device or works with the old one. operating system.
To summarize
So, as we said at the beginning of the article, there can be a lot of reasons for the occurrence of error 14, but the ways to eliminate it are very simple. However, we do not exclude the possibility that none of the above guidelines will help you. What to do then? Do not worry! Apple has an excellent service with a Russian-language support service, so if you’re at a dead end, feel free to call (8-800–333-51–73) and they will certainly help you!
But the fastest method is system recovery. It is quick, easy, harmless and also cures many diseases. However, if the reboot does not work, you can try to recover, which actually takes a maximum of an hour. Just make sure you answer “yes” to the backup so that your system recovers all applications, deleted data and software. After that, drag the host file to the desktop.
Your antivirus should be updated and then fully analyze your system to make sure that there is no virus. You will also have to upgrade your device to latest version. After scanning, all files backups displayed in categories.
Good afternoon, let's look at another incomprehensible 2005 iPhone error. This error occurs when restoring the phone from i tunes. This article contains the main tips from the forums that are divided into hardware and software.
Firstly, it resets the system. After recovery, the error should be fixed. If it was not allowed, you need to restore the data. Now go to “Select” to restore the data. Now the recovery process will begin. This may take more than an hour.
Automatic registry fix
In the main window of the doctor. You will need to download the firmware for your device in order to return it to its normal state. When you are prompted to download the update, click the Download button and wait until the software download is complete. Keep in mind that most of them are based on connectivity. Check each at a time and see if they work.
IPhone firmware general concepts
To enter Recovery Mode:
- hold down the Home button (this is the one below) and the Power button (above). The iPad will show the shutdown slider, after which the screen will go blank and covered with thin whitish lines. Do not release the buttons. Hold them until the iPad starts loading. After 15-25 seconds, the image of the USB cable and the iTunes icon will appear on the screen.
Now the buttons can be released.
- (For flashing) connect the iPad to the computer and launch iTunes. On the message about the need to check for updates, click "Check Now" (Check Now). After that, iTunes will show our iPad in recovery mode. To reflash, hold Shift and click on "Restore". In the file selection window, point to the (previously downloaded) firmware file that we want to use.
To enter DFU mode:
- close iTunes;
- connect the iPad to the computer;
- turn off the iPad;
- hold down the Home and Power buttons for exactly 10 seconds;
- release the Power button, and continue to hold Home (until the computer displays a new USB device) for about 10-15 seconds. This may not happen - in this case, hold Home for 20-30 seconds;
- iPad screen "and in DFU Mode will be black, do not expect it to turn on!
- (For flashing) start iTunes and follow the above instructions for flashing. The iPad screen may turn white - this is normal.
We remove all Apple applications from the PC
- Itunes
- Bonjour
- Mobile device Apple
- Apple Application Support
- Apple softeware update
- Before installing tuna, delete the files from the folder C: \\ Users \\ Admin \\ Music \\ iTunes \\ with the extension .itl
- Well, lastly, clean the CCleaner system!
Hardware problems
- Use original date cable
- Connect the device to another uSB port a computer. Preferably to the port on the motherboard
- Connect the device to another computer
- We use another USB wire
- We will pick up a new battery and a cable with a system connector and see what happens
- If you are using a computer running Windows, disconnect all USB devices and additional cables, leaving only the keyboard, mouse, and device connected, then restart the computer and try to restore again.
Program errors
- If you see an error number 2005, check the date and time of your system and make sure that they are set correctly.
- Also this error may be caused by some background programs. The best way disable them - use the Uninstall Tool utility
- Try to transfer it to DFU and flash it. And use the last tunaclean the host file in advance
- You enter the phone in DFU, in iReb you select iPhone 4, you wait for a message to appear about the ability to flash without closing iReb, in iTunes Shift + Restore - you select custom firmware without raising the modem clean host file in advance
- If error 3194 appears without starting the ambrela, clean the hosts and try to flash
- Before updating and restoring, I launched TTS Server, because earlier it was downgraded and without it for some reason the phone could not be re-flashed after. Disconnected. Deleted a file with hosts and with Umbrella hosts. Being connected in the recovery loop, tuna suggested updating and voila. The axis is currently set.
- It was necessary to sew without an Umbrella, and completely remove the hosts
