Online games do not work what to do. Why the game does not load

2.   Refresh the page with CTRL + F5 so that the game fully refreshes in the browser cache

3.   Try to skip the first frame of the game, for this, right-click in any part of the game screen and select "forward" from the menu that appears, as shown in the screenshot below. In some cases, the option to play also helps.

4.    If you updated Flash player, tried to run the game in a different browser, but the game still does not start, send an error message via special form  on the game page:


The administration will try to fix the problem with the launch of the game, if possible.
   Please note that we are not game developers and will not be able to fix a problem inside the game, for example, an error inside game levels, a problem with game control, etc.

What if all games do not work?

If no games on our site work for you, then your browser most likely does not have a plugin for playing Flash animations disabled or disabled. Try to open our site in a different browser.

If flash games do not work in Google chrome
   In all new versions google browser Chrome plugin  Flash player is disabled by default.

To enable the Flash player in Chrome, enter the line directly in the address field: chrome: // settings / content  and then press the Enter key. In the "Content Settings" window that appears, enable the "Allow Flash on sites" option, and then click "Finish":


If flash games do not work in Firefox
   To enable flash in Firefox, click on the menu button, then select "Add-ons". In the window that opens, find the "Shockwave Flash" plugin and select "always enable" from the drop-down list, as in the picture below.

For facebook

official group  "Under Control" and did not find in it a record of the beginning of technical work, the problem may be caused by technical factors. First you need to determine at what stage of loading this occurs:

  • If a black screen opens when the game starts and nothing else happens, the cause of this may be the operation of your antivirus. Please disable it (or add “Under Control” to the exceptions) and try to enter the game again!

  •   - Refresh the page with the game;
      - Clear your browser’s cache;
      - - - Update Adobe Flash Player;
      - Disable antivirus before starting the game;

   Customer Support !

For the browser version of "Crisis!"

  • If, at the start of the game, the boot bar freezes around 54%, then you need to clear your browser’s cache. You can find more information on clearing the cache.
  • If the game does not load, but none of the above options are suitable, there are a number of actions that can help:
      - Refresh the page with the game;
      - Clear your browser’s cache;
    - Update your browser to the latest version;
    - Enter the game from another browser;
      - Update Adobe Flash Player;
      - Disable antivirus before starting the game;
      - Reboot the router;
      - Launch the game on another computer.

If all of the above items did not help you, please send a request to our support team!

For Vkontakte

The game may not load, due to a number of reasons, for example, in connection with the technical work. If you are already logged in official group

  • If, at the start of the game, the boot bar freezes around 54%, then you need to clear your browser’s cache. You can find more information on clearing the cache.
  • If a black screen opens when the game starts and nothing else happens, the cause of this may be the operation of your antivirus. Please turn it off (or add “Crisis!” To the exceptions) and try entering the game again!
  • If the game does not load, but none of the above options are suitable, there are a number of actions that can help:
      - Refresh the page with the game;
      - Clear your browser’s cache;
    - Update your browser to the latest version;
    - Enter the game from another browser;
      - Update Adobe Flash Player;
      - Disable antivirus before starting the game;
      - Reboot the router;
      - Launch the game on another computer.

If all of the above items did not help you, please send a request to our support team!

For Classmates

The game may not load, due to a number of reasons, for example, in connection with the technical work. If you have already entered the official group “Crisis!” And did not find in it a record of the start of technical work, then the problem may be caused by technical factors. First you need to determine at what stage of loading this occurs:

  • If, at the start of the game, the boot bar freezes around 54%, then you need to clear your browser’s cache. You can find more information on clearing the cache.
  • If a black screen opens when the game starts and nothing else happens, the cause of this may be the operation of your antivirus. Please turn it off (or add “Crisis!” To the exceptions) and try entering the game again!
  • If the game does not load, but none of the above options are suitable, there are a number of actions that can help:
      - Refresh the page with the game;
      - Clear your browser’s cache;
    - Update your browser to the latest version;
    - Enter the game from another browser;
      - Update Adobe Flash Player;
      - Disable antivirus before starting the game;
      - Reboot the router;
      - Launch the game on another computer.
  • If a black screen opens when the game starts and nothing else happens, the cause of this may be the operation of your antivirus. Please turn it off (or add “Crisis!” To the exceptions) and try entering the game again!
  • If the game does not load, but none of the above options are suitable, there are a number of actions that can help:
      - Refresh the page with the game;
      - Clear your browser’s cache;
    - Update your browser to the latest version;
    - Enter the game from another browser;
      - Update Adobe Flash Player;
      - Disable antivirus before starting the game;
      - Reboot the router;
      - Launch the game on another computer.

If all of the above items did not help you, please send a request to our support team!

For Game Mail.ru

The game may not load, due to a number of reasons, for example, in connection with the technical work. First you need to determine at what stage of loading this occurs:

  • If, at the start of the game, the boot bar freezes around 54%, then you need to clear your browser’s cache. You can find more information on clearing the cache.
  • If a black screen opens when the game starts and nothing else happens, the cause of this may be the operation of your antivirus. Please turn it off (or add “Crisis!” To the exceptions) and try entering the game again!
  • For the browser version of “Under Control”

    The content of this page is not valid for your ingame language setup. Please switch language at the top of this page to get appropriate info. Thank you.

A lot of people like to play computer games, including browser games, which do not require installation. However, in the case of regular and browser games, there are various problems. One of the most common problems is the failure of the game to start. In this article, we will consider this problem in more detail and explain why the games do not open.

Let's pay attention to the following problems:

  • failure to launch the game, provided that it was launched earlier;
  • the game has just been installed;
  • the game is browser based.

The game does not start after installation

If the game does not start after installation, for a start it is better to check the system requirements.

Check the specifications of your computer. If it does not meet the minimum system requirements of the game, then the game will not start. You should also take into account the fact that some games require special firmware support. For example, in the case of Sims 3, pixel shader support is required. If your video card does not support this firmware, then the game will not start.

One of the most common cases is also outdated drivers on your computer. Drivers are programs that are installed for the video card. If you need to update drivers, do it as soon as possible.

  • For owners of AMD RADEON graphics cards: AMD Graphics Drivers and Software.
  • For owners of Nvidia video cards:.

Also, a fairly common problem that a player has to deal with is the failure to start the game due to outdated Direct X. To solve this problem, download the updated data package:

  • DirectX 9.0c - Windows XP, Server 2003 (download from Microsoft).
  • DirectX 10.1 - Windows Vista  and Windows server  2008 (download).
  • DirectX 11 - Windows 7 / Vista SP2 and Windows Server 2008 SP2 / R2 with x32 and x64 systems (download).

If the game started earlier

  • If your game has opened earlier, and now refuses to start, then first of all check the version of Net Framework. Recommended regularly this program. Links to all versions can be found here: Download Net Framework.
  • If you encounter the error "Microsoft Visual runtime library", then you need to update your Microsoft Visual. You can find a link to the version of this program here: versions of Microsoft Visual C ++
  • Also a common problem is the lack of connection to the games for service windows live. This free game service allows you to play many games, and without it, some of the games may not work correctly. Connect to this service  You can follow this link.
  • Also, the cause may be the presence of virus software. Scan your PC for various malicious programs and delete them.

If the browser game does not start

  • Browser games do not start most often due to internet problems. Therefore, it is recommended that you check the connection first. There may be problems with your modem settings.
  • Another cause of this problem may be the cache that needs to be cleared. For this, each browser has a special function to clear the cache.
  • Also, the reason may be an outdated version of Flash Player. You can update your Flash Player using this link.

Additional information  about game crashes on various gadgets and PCs, you can get in the article.

Your game does not start in the Yandex browser? Then this instruction will come in handy!

The simplest solution is to install more stable browsers, for example: ✔ Google Chrome, which can be downloaded from the link: www.google.ru/chrome/browser/desktop/ ✔ Mozilla firefox, download here: www.mozilla.org/en/firefox/new/ It is noticed that in these browsers the game always opens correctly. If you prefer to continue using the Yandex browser: First, make sure that you have already installed Adobe flash  Player latest version. Download latest version  you can follow the link: http://get.adobe.com/en/flashplayer/otherversions/ If, after the Flash player is updated, the game does not open, the solution options will help you: Solution 1.◄ Refresh the page with the CTRL + F5 key combination Solution 2.◄ The page refresh did not help? Then you need to clear the browser cache. To do this, press CTRL + SHIFT + DELETE, in the window that opens, check the items: ● Files stored in the cache ● Cookies and other site data Then, click Clear history. Refresh the game page.

Solution 3.◄ Disable the "Turbo" mode. To do this: - open "Settings"; - go to the "Add-ons" tab; - select the "Tools" section; - turn off the "Turbo". Now you need to refresh the page with the game.

Solution 4. ◄ Disable the blocking of flash banners and videos. Perhaps the browser includes an add-on that blocks flash-banners, videos, and as a result - games. To disable the add-on: - open "Settings"; - go to the "Add-ons" tab, - select the "Secure Internet" section; - Disable the add-on "Block flash banners and videos." Now refresh the page with the game.

Solution 6. ◄ We check the Adobe Flash Player modules. To do this: - type in Address bar browser: // plugins - press the Enter key on the keyboard; - in the right part of the opened "Modules" window click on the link "Details"; - on the page that opens, find the block with the title "Adobe Flash Player". ! If several Shockwave Flash modules are present in this block: - disable the first module and refresh the page with the game. - If a video error still occurs, then turn the first module back on and unplug the next. Refresh the game page and check for errors. Repeat the above steps until you find the module that causes the error. \u003e\u003e Note. For example, in the Adobe Flash Player section, click the first “Disable” link and restart the browser. If the error is still reproducing, in the same block, turn the first module back on and disconnect the next one. Restart your browser and see if Flash and the game itself play. Follow this algorithm until you find a conflicting module.

Computer games are a pleasant pastime, but sometimes it is overshadowed by the fact that the game does not start. Sometimes, instead of spending the evening at the computer, users only see the incomprehensible error message that appears on the screen or, worse, the Malevich’s square, which hangs tightly after launch. The reasons for this may be different. Some problems are easy to fix, only a little care is required. But others may require global change and appropriate knowledge of computer use. For example, for the game to work correctly, you may need to reinstall the operating system, and not every user can do it correctly. In this case, it would be better to contact a specialist. But first, think about whether the goal justifies such costs? If the answer is yes, then below are some common reasons why games do not start.

First of all, you should carefully read the information provided by the manufacturer of the disk. On the reverse side there should be lists of the minimum and recommended requirements of the game. You need to pay attention to the first of them. Perhaps only one of the parameters will be lower than required, but this is already enough for the failure. Some games report this inconsistency in the error message. But more often than not, this notification looks incomprehensible and contains only a code, therefore, it is impossible to find out from it what the cause of the failure is. Important: some games do not start, even if the computer suits them according to the minimum requirements, but does not reach the recommended ones. Or they start, but work with a failure. In this case, alas, it is difficult to advise anything, except to change the computer to a more powerful one.

It may turn out that the game does not start due to the fault of the developer. Or rather, due to a flaw in the process of writing the code, the specified specific settings, and the like, for which the manufacturer is responsible. This does happen sometimes, but rarely. Then a whole batch of discs is defective. So you can hear a lot of angry reviews from those who bought a similar product. It is recommended to contact the store where the defective game was purchased. Most likely, you will not be the only one who wants to return it, so the sellers will already be in the know and will accept (or exchange, which is not always effective, especially if the other game is from the same batch) the disc without objection. If the same game works for your friends, but it does not start for you, this is a sign that the problem is not with it, but with the computer software that causes the conflict.

It is possible that driver versioninstalled on your computer is hopelessly outdated. This point should be paid to those users who do not follow the updates, as well as those who are not sure about the version of their software. Drivers affect not only the games, but also the stable operation of the entire computer as a whole, so it will not hurt to update them anyway. In order to find out which version is installed on your computer, you need to look in (right-click on the icon), then in the sub-item of equipment and, finally, the device manager. In different operating systems There are key combinations for its quick access. In there is the ability to view the software version for each device and update it if necessary. Rummaging a bit on the list, you can easily figure it out.

If your games do not start and an error message indicates a mismatch video cardsthen it will be possible to solve the problem in a similar way. You need to update the drivers for this device. To do this, you need to know the name and series of the video card installed on the computer. The most popular are ATI and NVidia. Search for the latest software  they should be on official sites. A similar thing should be done with sound cards. If you do not know the name of your video card, then it is displayed in the device manager, the path to which is indicated above. In the same way - - problems with the image are solved when the game starts, but does not work correctly: the picture twitches, flickers, textures disappear.

Some games are made with the expectation of a specific video card. Then, a driver created specifically for this game may appear on the manufacturer’s website. In addition, sometimes a malfunctioning game starts or does not start at all only on certain brands of video cards. There is nothing you can do about it except to blame the developer.

Another reason that games can be long uncleaned registry. Each time you install and uninstall the application, there are entries in the long-suffering registry about this, and failures may also occur during incorrect installation. If you treat the cleaning procedure irresponsibly, do it once a year, then sooner or later problems will arise. Exist special programsallowing cleaning with minimal user involvement. Many have additional useful features, such as streamlining the registry structure. Such programs include Vit Registry Fix with a nice interface or a simple but conveniently automated CCleaner. If you want to clean the registry yourself, then be extremely careful. Serious problems can begin after an unprofessional intervention with the computer. It opens through the "run" button, where you should enter the regedit code. The key you need is called HKEY_CURRENT_USER (they are similar in name, so be careful). The Software section contains all records about remote applications. Not all programs see them and delete them, but you can do this manually.

There are other reasons why games do not start. For example, outdated Microsoft.NET.Framework, flash player, K-Lite codecs. Owners of the NVidia graphics card should also pay attention to the version of the Ageya PhysX accelerator.