Greetings dear readers! All in all, not to mention, entries are lost, some passwords are forgotten. It happens to everyone?! Today we will look at how to restore mail.ru mail when the data necessary for authorization is lost.
First, we need the address of the mailbox to which access needs to be restored. Do not remember him? Surely you have corresponded with someone. Recipients of the letters may save the necessary information. You just need to ask.
Do you have a lot of friends who use the Internet? Can you imagine how many there are on Earth? A huge number of users caused the emergence of quite interesting "professions" on the network that will allow you to earn on a permanent or one-time basis. Some promising areas of activity can be learned here.
Basic recovery methods
During registration or using remote mail, additional e-mails may have been entered, secret Question, phone number. Automated algorithm search engine will take into account these features in order to offer a suitable option:
- sending recovery code to a secondary e-mail;
- sending a code to a verified phone;
- recovery by answering a security question;
- return access through technical support.
Which option is right for you? In fact, the situations are different, so we will consider individual methods in more detail. To begin, I’ll tell you about the general procedure that you must perform initially.
Everything is simple here - open official page Mail and select "forgot your password?".
On the page that opens, you will need to enter the address of the mailbox over which control is lost.
The further course of events may be individual.
Mobile on hand?
If so, then we are very lucky, because control can be returned quickly enough. Enter the address to which the password should be remembered. Then a special page will open, allowing you to restore your credentials by phone number, which was confirmed earlier.
The thing is small - enter the characters from the image and click "get the code by sms". If you can’t make out the letters on the image, just change it by clicking “I don’t see the code”.
Have you done everything? Then a window should pop up in which you need to enter the received code.
Hammer the coveted combination, follow the instructions and change your password. Didn’t receive SMS? Do not worry, wait 5-10 minutes, it may linger. I also recommend making sure that in memory mobile device enough memory to receive a new message.
So, we have examined how to quickly restore mail to mail.ru using a mobile device. This method doesn’t suit you? Let's see an alternative.
Recovery through support
You can regain control of e-mail without a telephone, which you should think about securing in the future. Remember the recovery window that I showed earlier? Pay attention to one of the buttons.
Your window may look a little different, but the essence of this does not change. See a button with a similar feature. By clicking a special form will open.
You must carefully fill in all the fields if you want to regain control of the box without a phone. Try to remember as much as possible about your remote mail, at least approximately. She may need to fill special forms. Information can be sent to postal service specialists. Understand one simple truth - they will not regain control to the first who asks, evidence is needed. If it is simpler, then they must make sure that the person who left the application is the true owner of the mailing address. That's all!
After sending an application for restoration of access to inbox on mail.ru to the support service, be patient, the answer will not come right away. When I restored my box in this way, I had to wait a few days. In the end, everything worked out.
I congratulate you in advance on regaining control. I hope you find the process description helpful. Now you can think about.
It is unpleasant when a stranger gets access to personal correspondence. Moreover, it can hurt you. Users often encounter the problem of hacking mailboxes, but do not solve it, but create a new one. In vain. In addition to losing access to information, you risk becoming a “correspondence” spammer or fraud, because it is not known what purpose the cracker pursued account. The vast majority of Runet users use Mail.ru services, which are tied to the creation of a mailbox. In this case, consider how to recover the password from Mail.ru.
Standard recovery
For this type of recovery you need to know the login.
Advice! Do not fill out all the fields if some do not know. With clear answers to 2-3 questions, the answer will be positive and access will be restored.
Alternative option
If all else fails and you receive a refusal - do not worry, try writing directly to technical specialists. Explain to them in simple language the reason for the loss of the password (hacking, prolonged non-use) and the circumstances why it is important to restore access to this particular account. Send a letter to: [email protected] Subject: password recovery. It remains only to wait for an answer.
Mobile Phone Recovery
If you indicated your phone number during registration, you can’t imagine an easier way. You will receive a confirmation code in the form of an SMS message with which the password will be restored in two clicks of the mouse. You only need to come up with a new combination.
Attention! If you changed the number from the moment of registration, use the standard recovery method.
How I was hacked or preventive measures
There are viruses that create an exact copy home page one or another Internet resource. You suspecting nothing, enter your username and password. But instead of opening the inbox, either nothing happens, or a pop-up window appears with content of a different nature: an error, an incorrect password, or even extorting money under a far-fetched pretext. In this case, you need to check the system for viruses and urgently change the password from the mailbox.
Attention! If accounts were tied to hacked mail social networks and bank accounts - urgently change your home mailbox on the appropriate resources!
In another case, the password could be learned by fraud. If you answered the message “technical support” with a letter with information about the account - the mail is no longer yours.
Attention! Technical support never requires personal user data. Similar messages are a hoax!
So, we familiarized ourselves with the types of hacking and methods for recovering the password from Mail.ru. If you do not believe in conspiracy theory - indicate the phone number when registering. This will simplify your life and minimize the risk of losing your account.
Problems with access to Mail.ru arise for various reasons - the user forgot the password, login, or mailbox hacked and changed important data. The question of how to recover the password in mail is solved in several ways, described below. The easiest way to recover your account is to use a number cell phone or an answer to one of the proposed security questions if the account holder has not forgotten it.
Ways to recover a forgotten password
Here there are several options for action. Everything will depend on what data you provided when registering the box. This may be the answer to a security question, using mobile phone, mail for forwarding or contacting the service staff directly to the support service. Consider each of the options.
Security Question Answer
Mile.ru recovery can be started directly from the authorization window. You need to act according to the standard scheme:
Please note that the described credential recovery is only suitable for e-mails that have not been used in the last three days. Otherwise, you will either have to wait or use another method.
Additional mailbox and forwarding e-mail
When registering in Mail.ru, the user can specify a different mailing address, which in case of problems will allow you to receive new password. Working with this tool is also very simple:
It can also be configured to forward messages from current mail to another. Then, if the owner of the account has forgotten the password, he will only need to write down the forwarding address in which the letter will come subsequently with a link to change the password.
Here, you will be asked to verify your current personal data with those available on the Mile.ru server. In the future, in a similar situation, this will help you quickly recover your password. If everything is correct, click "Yes", then "Continue", after which you can change the credentials.
Enter your mobile number
This is a simple and reliable way that you can use it if the user forgot the credentials from Mile.ru, but entered his mobile during registration. For this:
This method of confirmation is one of the most reliable, so if you did not specify your phone number during registration, you can fix it at any time, for which, do the following:
- Go to the settings e-mail;
- In the personal data section, indicate your current number by clicking on the add phone button;
- After about 5 minutes or earlier, a confirmation code will come to it, which immediately enter in the appropriate field.
By the phone number in Mile.ru you can not only restore the password if necessary, if the owner has forgotten the mail, but also bind the account to the phone, which will make the box better protected from breaking. If necessary, you can always delete the added number by going to the settings page.
Forgotten login recovery
This problem does not happen so often - nevertheless, users forget the login from Mile.ru much less often than the password from it. However, restore the login somehow standard way or even when contacting the administration of the service is usually impossible. This is exactly what Mail.ru employees themselves answer in the help section of the service to the question: “Can I make a request with you in order to restore the mailbox?”.
Therefore, when you need to restore the login from Mile.ru, you will have to rely only on yourself and on the friends with whom you corresponded. Contact them in any way and write that, for example, I can’t do the work because of the forgotten mail name. Probably your colleagues will be able to find the lost box in the correspondence list and inform you forgotten login.
Contact Support
This method will help to restore the password on Mail.ru, sometimes, sometimes, the login, when the user not only forgot this information, but did not indicate the phone number during registration, does not remember the answer to the security question. Before contacting the support service, create a new mailbox, the login of which is desirable to choose on Mail.ru in order to have a channel for communication with the service specialists.
You can send a request to Mile.ru for password recovery through a special form:
Below, describe as much as possible the data that you will be able to recall:
- folder names in addition to the standard ones that you yourself created for the account;
- last incoming and outgoing letters, date of their sending and recipients;
- approximate year or time period from the moment of registration of the account, etc.
The service should respond within three days, although practice shows that reply letters do not always arrive, especially if the additional address is not registered on Mail.ru. In this case, when the owner of the account has forgotten all the data, he, of course, can say to himself: “I can still try”, although you need to understand that if the experts consider the information you submitted inaccurate, they will not send you the forgotten login or other data.
There are classic ways to recover mail and a few unofficial hacks to save time. Let's start with them.
How to view a saved password in a browser
It may happen that some browser remembers your password. That is, you forgot the password, but the browser remembers. This is expressed in the fact that when you go to mail.ru in one of the browsers, you do not need to enter a username and password, since you are already logged in and you can enter mail from this browser freely. How to find out this password?
Google chrome
Go here chrome: // settings / passwords (enter this in address bar browser as a site address).
Find the line mail.ru and click the "Show" button.
You will be asked to enter the password that you enter when you turn on the computer or laptop, and after that the password from the Miles mail will be displayed.
Firefox
If you are lucky to remain logged in to some firefox browser on a PC or laptop, then look for the password in the settings.
- In the settings on the Protection tab, click the Saved Logins button.
View saved password in Firefox - A window opens with a list of sites saved by usernames and passwords.
- Find the line mail.ru and click on “Display Passwords”. You will see the password.
If suddenly you do not understand the instructions, watch a good video with pictures
- 0:41 about chrome
- 1:21 about mozilla
Classic recovery
If you provided your phone number or backup email address, then you will receive a password, do not worry. If not, then the result is in question: you will have to fill out a long questionnaire in your inbox, send a request and wait for the result. Depending on whether you filled out the questionnaire correctly, you will either be allowed to reset the password or not. (The questionnaire contains questions about the topics and recipients of your correspondence, the time of entry into the mailbox, former passwords, etc.)
By phone number or backup address
This is the easiest and most reliable way, so I advise you to specify a phone number. On it you will always regain access to mail if you have forgotten the password.
- Click on the link "Forgot your password?"
If you provided an email address, but did not specify a telephone number, then everything is the same, only the code will come to the email address.
Pay attention to the small links below: “I don’t see the code”, “there is no access to the specified phone”, etc. If you do not see the code, you will be shown a different code. If you don’t have access to the phone, you will either go to the backup code email address or to the questionnaire, which is very difficult to fill out. More on this later.
Without phone number and backup mailing address
Take in air and sit back. A difficult quest awaits you. It is better, of course, to recover the password by the above methods, but if there is no way out, then.
You may have asked a secret question. For example, what is your dog’s name, mother’s maiden name, etc. In old accounts, Mile has long asked for security Question. Try to answer. 
If it did not work out, then you will have a questionnaire. It consists of two pages. If you can’t fill in any fields, this doesn’t mean that it's over, you can send the form. But not the fact that the mail will be restored.
First page - basic information: name, date of birth, when registered: 
The second is about the contents of the correspondence: 
Try to remember as much as possible. If you still remembered some kind of chip confirming that the box is yours, add it to the last field. The result will depend on this questionnaire. Click "Submit", specify the contacts by which you can be contacted.
