Facebook is a social network, the number of users of which reaches unthinkable numbers, it is the most popular in the world. The monthly number of active users reaches about one billion and four hundred and forty thousand people. This is significantly more than in any other social network.
Of course, having such a huge audience, the creators of the site should have foreseen that they would receive a very large number of very different messages from users asking for help and a variety of questions. In addition, they receive messages with expressed dissatisfaction, certain comments and complaints.
This is one of those social media platforms that every user depends on. These technical failures usually occur and do not allow users to easily access the platform. Therefore, without wasting a minute, we help users get the best solution for the same. At any time, we can contact our specialists. We can just contact us whenever they want. Deleted without your permission, maybe you have a specific question about advertising, or maybe you just need to ask for something else.
Search for the problem you want to report. On this page you will find various links where you can report problems of any conditions, intellectual property, violations and much more. This may help convey your problem. You can do it right on the page. Look in the Frequently Asked Questions section or you can find this topic. There is a phone number, but if you call, you just get to hear your online help to watch. This can be a valuable source of information, especially for young users.
It is difficult to imagine that, despite the huge number of letters, they must answer each of them. The developers of this social network have provided possible messages that do not contain any special meaning and which do not make sense to consider and spend time on them. Surely, if users had such an opportunity, they would flood the representatives of Facebook with messages that would be pointless for developers to read.
Appeal a decision to disconnect an account
Please be patient and understand that many people can wait for you. You can leave a message for Mark Zuckerberg. Do this only on your profile page. Wait at least 3-4 days before trying to contact us. If you choose one of these companies on line, tell them any personal information. Never add a message, your password to anyone.
It is always difficult for individual users of a large network or customers of a giant company to cope with the responsible department in case of problems or problems. Despite the fact that the giant Zuckerberg is always striving to offer the user several good opportunities for solving problems, on the other hand, of course, we try to maintain as little contact as possible.
So, so that people can ask questions, complain or ask for help, Facebook, like any other social network, site, game, application and more, has a support service. We’ll talk about it further.
To prevent users from contacting Facebook support for the slightest reason, representatives of the site created a section in which there are answers to the most frequently asked questions, which lists the most common problems and lists their solutions. Thanks to this, users do not need to immediately contact the support service, and most often they just need to read what is in the section on problems and questions. But, nevertheless, not every problem that you may have is already in that department. In this case, you should contact the support service.
But this does not help the individual user. If you have a problem, you want to solve it. But: If you fall under this address email or a phone number, in fact the answer, it is doubtful. Before that, you should look at the online help section. In this section you will find answers to the most frequently asked questions.
Discussion forum for your own questions
We have listed some of them below for you. Click here to find a support entry for the report button with more information. How can you reset the password you can read here. Even if it is always difficult with this topic. But you must apply for it separately. Here you can view the problems and solutions of other users, as well as get rid of your own questions. If you have problems with a company, company or website, you usually have the opportunity to contact the service. Contact with Germany is also possible.
How to contact
In order to write to Facebook support, you must click on the down arrow, which is located to the right of all buttons on the main panel of this social network. By clicking on it, a small list will open in front of you, and among all the items at the very bottom there will be an item "Report a problem", which you need to select. Next, you will be prompted to choose what you want:- report an idle function
- report the presence of prohibited materials;
- leave a general review about the social network.
Report a problem
In order to report a problem, click on the item “Something is not working”. Next you will need to fill out a form. In it, you will need to indicate where you found the problem (in messages, photos, etc.) and briefly describe what needs to be done in order for this problem to occur. You can also attach a screenshot.After you send a message containing information about the problem, you will only have to wait until it is considered and answered. You should not wait for a very early reply, since the Facebook support service receives a really large number of messages. There is a special section for messages from support services on this social network where you can read incoming or sent messages from Facebook representatives. By the way, active users of this social network should definitely read the article. Thanks to this simple instruction, you can always restore Facebook.
The beginning of the gallery. Alternatively, this profile may as well. . This is especially true for a private user, while for companies and developers there are several more specific contact options. In case of copyright infringement, you can use this form. We understand that you have rights when you sue.
You can find the rules for using the logo in the center of trademark permissions. This page is available in more than 30 languages. Thus, if you need technical assistance, click "Technical Support". Then click the Help link in your accountso that you send information related to your account, personal data and billing information. In the selected form you must enter all necessary information, your account information and password may be included here. Enter your question or problem, and then submit it. The number of characters that you can write in the application is not limited. After completing the appropriate contact form, click the "Submit" button. Now click on the appropriate support section to go to the desired department. . It is important that you write your questions or concerns in a clear and detailed, without a large number detours.
If you got to this page, then you are definitely having problems with Facebook. Facebook support is very lame and it’s not so easy to contact them. If the English-language support still works somehow, then Facebook has big problems with the Russian language.
Facebook doesn't have phone or email support, so you have to solve problems either on your own, and when this is not possible - through sending special forms . After several days of work, I managed to put together all the links to the forms of communication with Facebook that I managed to get. It was not easy at all, but now we have a list of the most necessary.
This is due to the fact that for a more accurate answer, certain parameters are sometimes required. Since several versions are available, and each version may have its own problems. If your problem includes an error message, include it in your explanation. Please note that you can select the drop-down messages located under the Tell us more about your computer option in order to be able to connect information about your computer. Enter your name and email address in the box under the heading. How can we contact you? Now you just need to click the "Submit" button. That is why this step is important. . Please note that you can not ask yourself a personalized question and save time.
Note: Facebook has a habit of constantly changing something, so over time links to forms can disappear or change. As far as possible, I will try to update this list.
Remember Facebook Representatives do not answer Facebook community, so don’t expect an official response there. It’s better to immediately fill out the form corresponding to your problem or mistake, and hope to see it soon.
However, if you receive the item that you are looking for in the Frequently Asked Questions section, but you still do not know about the procedure, you can ask a specific question about your problem so that it can be resolved as soon as possible. Our experts will try to contact you as soon as possible.
For any news or exclusive materials that you think may be of interest to our editors, do not hesitate to contact us by sending an email to. Partial or full reproduction of our material is prohibited. It is necessary that the user on this social network comment on this.
Questions regarding public pages on facebook, you can also ask on my about SMM page . I will try to answer your questions as far as possible.
So, below you will find many many links to forms of communication with Facebook.
How to report a problem on Facebook
I'll start from the very beginning. Facebook has a whole system of alerts about emerging problems. Reporting a problem is easy. How to do this, you can see in the photo below.
Facebook Advertising Issues
On the other hand, written comments will be published immediately and can only be moderated after that. Using multiple nicknames by one person. - Apology of terrorism or violence. - Providing personal data of other users without your consent. - Irregular or fraudulent use of the points system in forums.
Nevertheless, we would like to remind you of the Terms of Digital Freedom in order to clarify the form and method of resolving the issue of expelling a specific user: especially the following points. These are the criteria used by this site in removing the privilege of access to its services. As you can imagine, this means that it is impossible to monitor all of your services around the clock, and it is very likely that some users who violate the rights will skip these rules and will not see that their account is blocked.
Facebook will offer you to choose what action you want to perform:
Using this system, you can inform Facebook about any problems. The forms here are very common and Facebook often considers them for a long time. I recommend that you better use highly specialized forms of communication in order to achieve faster results.
Below I tried to group links to forms of communication with Facebook into more digestible groups.
Facebook gives an error "Page is not available"
Please indicate in your letter the exact examples of interventions in the forums in which you were attacked. If you think that the user is using the forums incorrectly or damaging their integrity, give us accurate information and, having analyzed the situation, we will proceed to your disappearance.
They are scattered throughout the Help Center, and often you spend hours finding the right one. First, here are links to common areas of support. Use, for example, one of the following forms to present your situation. Report a problem with verifying or identifying your personal account.
The disappearance of a personal profile or public page
Facebook very carefully monitors compliance with its rules and policies. It often happens that a user - out of ignorance or on purpose - violates the rules and Facebook blocks his profile or page. This can happen even without warning. If it so happens that your page or profile has disappeared and you are sure that you have not done anything illegal, try contacting Facebook through these forms:
Get help with your account recovery process. Recover content after account activation. It is currently not possible to convert groups to pages. Problems uploading photos and videos. Get your username. Report problems and error messages.
News Feed Issues
Turn on the image when possible. Our support staff works 24 hours a day, seven days a week to answer your inquiries by email. If you cannot find it there, please contact us directly - one of our support staff will be happy to answer your question. 
Please describe your question or problem as accurately as possible so that we can help you quickly, professionally and comprehensively. If you receive an error message or have technical problems, write a message or create a photo on the screen.
Also check out the blocked account section at the bottom of this article. There are links to additional forms of communication.
Personal Profile Identification Issues
In this situation, fill out this inquiry . Be sure to attach scans of your ID and a notarized statement. These documents are necessary, since without them Facebook will not consider the application.
This helps us solve the problem as soon as possible. If your deposit is declined, you have the opportunity to request live support. If you don’t see the real-time support option, contact us by email. A popup will guide you through the various options.
For some time, a new support section has been added for all issues related to pages and advertisements. Request community help in the help forum. Further assistance is provided. Please note that offices in France are exclusively for official employees and employees. Public attendance is not allowed in the immediate vicinity of the reception. Visitors cannot access our buildings.
Facebook gives an error "Page is not available"
If Facebook gives you an error that the page is not available, then you can report it using the following form . Alternatively, you can fill out here this form but already in English.
For information on how to contact customer support, click here. For information on our press conferences and contacts, click here. Free help has been updated in the schedule, and now it will be easier to consult with it, get help and find the answer to your questions.
If you need additional Information or you have problems with one of our services, you can familiarize yourself with the articles published and organized for information on products and solutions. In the articles you will find tips and suggestions useful for clarifying doubts or solving a problem. There is no telephone support, but you can contact us by filling out a form online.
News Feed Issues
For general problems with the news feed or home page Facebook, ask for help here.
In case of loss of your own publications or publications of friends, write about your problem here . Attention, the form exists only in English! If publications disappear not in your personal profile, but on public pagesee section below.
To fill out the form, you must first authenticate by entering your Mail and Password. If you need help because you cannot access your inbox, you can contact us through another free mailbox. Here are the steps to take.
The disappearance of a personal profile or public page
Do this directly by replying to a notification letter that arrives in your inbox where you will find the ticket number that matches your report. Enter the free help area after you authenticate with your email address and password and click Active Messages.
- Write a contact subject.
- Contact reason.
- Area of \u200b\u200binterest.
- Describe in detail the reason for the contact.
Facebook Advertising Issues
The advertising department on Facebook is the most active. Here they answer all the questions quite reactively. More than once I turned to them on various questions and the answers came in less than 24 hours.
ATTENTION! Applications concerning advertising should preferably be presented in English only. Facebook has not yet provided support in Russian.
Regarding problems with advertising accounts, Facebook has a separate application submission system . Here you will find a list of forms on various issues related to advertising, regarding the creation of advertisements, the management of advertising and advertising campaigns, statistics and technical problems.
You are here if you want to get advice from an advertising specialist. Attention, only large advertising budgets are considered here. You must spend at least 50 euros per day on advertising, so that Facebook will give you its specialist. If this is your case and you need help, then that way.
If you have any problems with the direction of publications, then seek help here.
If you don’t recognize the actions in your advertising account and think that someone has taken possession of it, makes purchases and spends money, then fill out this form.
If you want to send your wishes and suggestions for improving advertising on Facebook, then you can. At the moment, this form must be completed in English.
If you are unable to add a new member to the group, then use this form.
If you are unable to send a message on the event page or if you notice that the invitations you sent were not delivered, then write here . This form is only partially translated into Russian and it is wrong in some places. I think that it is also better to send the application in English in order to get some kind of answer.
Note: If your group has more than 250 members, then you lose the ability to send messages. This is mainly done to prevent attempts to spam members when a group becomes popular.
If you have problems with images (uploading, viewing, editing, or tagging in a photo), then ask for help this link.
Flash Uploader is a program that Facebook uses to upload photos. If you constantly get an error, what you need to install Adobe flashbut you know that you already have it installed latest versionthen send error message here.
If you can’t upload the video to Facebook, be it your chronicle, event or group, then ask for help here.
If the videos in your news feed are not playing or there are other errors and problems with their playback, then you can complain about problems. Do not forget to include as much information as possible so that the application is as complete as possible.
1. In this section You can report problems with payment:
— advertising (separate form);
- games, purchases in the news feed, gifts, charitable contributions, etc .;
- promoted publications.
2. there is another form connection with the payment center. You can contact this if:
- you did not receive what you paid for;
- the wrong product / service that you ordered and paid was sent to you;
- you accidentally made a purchase;
- you have been charged several times;
- funds were withdrawn from you, but you did not buy anything;
- you have problems with payment when buying.
- Contact a credit support center
If funds were illegally debited from your account, please inform Facebook about this action.
