There may be several reasons for the communicator not responding to pressing the power button. The experience of using HTC devices shows that sometimes the smartphone may not turn on as a result of the battery being completely discharged. The next possible reason for problems with device activation is a malfunction of the operating system. Another circumstance that can make it difficult to bring the device into working condition is damage to the hardware components of the communicator. The above reasons can be considered the most common.

Troubleshooting problems that prevented the smartphone from turning on

In a situation where the smartphone cannot be turned on in the usual way, the first step is to remove the battery for 2-3 minutes and insert it back. After that, you need to hold down the power button for a few seconds. If the battery is not removable, you still need to do the same with the button. Sometimes only this simple action can be enough to solve the problem.

If prolonged pressing of the button does not work, you can proceed to the next step. You need to make sure that the battery has enough charge left for the operation of the communicator. To do this, you need to connect your smartphone to the mains using the original charger with which the device was purchased. After that, it is advisable to leave the smartphone on charge for a while. The best option is at least 30 minutes. You can then try to turn on the communicator again.

If after the manipulations the smartphone still refuses to turn on, you can try resetting the communicator to the factory state. This procedure resets the operating system settings and deletes all user data. Thus, after resetting the settings, the system will return to the state in which it was at the time the smartphone was first turned on. No personal data previously uploaded by the user will remain on the communicator. If the smartphone cannot be started due to a software failure, a factory reset will most likely solve this problem.

The procedure can be done using the hardware buttons of the device. Detailed reset instructions for different models of HTC communicators can be found on the company's official website: http://www.htc.com.

In cases where even resetting to factory settings does not help to “reanimate” a smartphone, there is a high probability of damage to the hardware of the device. In such situations, it is better to contact the service center staff.

Sources:

HTC official website - Russia and CIS
HTC technical support chat in Russia and the CIS

Today it is difficult to imagine your life without a mobile phone. It is no coincidence that cellular communication borrowed the word "cells" for its name. These honeycombs covered the whole world. In civilized countries, the phone has received the name of a must-have accessory for a modern person. Having a phone does not mean solidity, but rather a necessity. If cellular communication has been able to reach such a large number of people, it means that it is a popular means of information exchange. Accordingly, every person who buys a mobile phone must be able to use it.

You will need

Turning on a cell phone and identifying the reasons for turning it off.

Instruction

Newly bought for you can be a real puzzle if this is your first phone. Switching on is done by long pressing the power button. The key to turn on the phone for each model is different, they can be located in different places. For example, for most, such a key will be the key on which the red handset is depicted (the call reset key). Often under this handset there is an icon for turning on the phone, you can find a similar icon on the remote control (on / off).

Today, when buying a phone, you cannot be 100% sure that it will work without various problems during the agreed warranty period.

Therefore, you need to be prepared for a variety of incidents. This can be a sudden reboot of the device, and the termination of recharging, and even the usual shutdown of the smartphone.

The last incident can occur in all modern models, and, unfortunately, phones from HTC are not deprived of this either. Further in the article we will try to determine why the device does not want to show signs of life, and also try to determine ways to solve this problem.

Reasons for not including

In fact, there are a decent number of reasons why HTC does not turn on:

Low battery problem

If your smartphone turned off and does not turn on due to a dead battery, then you can calmly exhale. Nothing serious happened. To solve the problem, you just need to start charging your phone. If after connecting the charger there are no signs of the life of the smartphone, then do not despair.

There are times when the connection between the contacts of the phone and the battery just disappears. To solve the problem, you need to remove the battery from the device, and then insert it back. The problem will be solved.

Disruption of connection between the power button and the phone

Such an incident can also occur while working with a smartphone. All devices, and HTC is no exception, make phones with small gaps between the button and the hole for it. This is provided so that you can conveniently turn the device on and off.

The process of working with the device can take place in various conditions, so various particles of dust, sand, etc. can get into this small gap. In this regard, the operation of the button itself is disrupted, and it does not respond to pressing. Therefore, the smartphone may not turn on.

To solve this difficulty, it is better to seek help from a specialized service center. If you wish, of course, you can clean the button with alcohol yourself, but there is a risk that after that the smartphone will not work much better.

Failure of the internal memory

As a rule, when there are violations in the operation of the internal memory, and all other microchips and contacts are working, then after the device vibrates 7 times, it simply does not show signs of life. In this case, it is better not to climb inside the phone yourself to find the source of the problem, but it is better to immediately seek help from experts.

As a preliminary before going to the service center, you can do the following:

If these actions did not bring the desired effect, then only a specialist can help.

Operating system not loading

This can also be one of the tasks if the device is turned off and does not turn on again.

There are several ways to solve the problem here:

try to solve it by manually flashing the smartphone. As a rule, the power-on problem occurs after an unsuccessful update of the operating system, which must be reinstalled. This can be done using a personal computer. It is better to install already tested firmware versions so that similar difficulties do not arise;
contact the service center of the company. The specialists of the center always have only proven ways to solve such problems, and they will be able to install a new working operating system on your smartphone without any problems.

The difficulty with the operating system is not the most tangible, and therefore help in solving it will not cost a lot of money.

Failed chips or battery

Checking that HTC does not turn on due to the fault of the battery is very simple. To do this, open the back panel of the device and see what condition the battery is in. If it is swollen or spots of liquid are visible on its surface, then it is urgent to replace it. The cost of this item is not very high.

Much more tangible for the wallet can be the combustion of one of the microcircuits. Then you won't be able to solve the problem yourself. The only option is to go to the service center for the help of a specialist. Depending on the complexity of the work and the rarity of the microcircuit, the price for repairs can cost up to a third of the cost of the smartphone itself.

How to behave if HTC does not turn on

Surely you are familiar with the situation when, when your smartphone does not turn on, you start to panic. First of all, you knock on it in the hope that in this way you can reanimate it. But of course it doesn't help.

So what to do if the device suddenly turns off and does not show signs of life?

Video: HTC Nexus One PB99100 won't turn on

What adds to the difficulty?

Of course, a switched off phone is always a problem, no matter how expensive or extra budget it is. But given the characteristics of some models, it is extremely difficult to independently verify the cause of the incident.

We are talking about HTC models, which are produced in such a way that the battery and everything else are non-removable. In this regard, even a small difficulty with the battery can result in quite a big incident.

Therefore, you should not climb inside your device if the simplest steps to solve the problem did not help. It is better to immediately seek qualified help from the employees of the HTC service center.

The article is devoted to a common problem - the HTC phone does not turn on. The main reasons for this, as well as possible solutions, are considered.

Smartphones and tablets have firmly entered our lives, their freezes and glitches often unbalance users. In this article, you will find out why HTC Desire 500 Dual SIM does not turn on, turns off or freezes.

The article has a list of recommendations, the implementation of which will help you return your mobile device to its former life | We have prepared a small list of recommendations that will help you restore your Android device to working capacity).

HTC Desire 500 Dual SIM does not turn on, turns off or freezes, what should I do?

This can be caused by various reasons, for example:

The battery is discharged below the acceptable level - regularly discharge the battery to almost 0 and charge it fully, do not use the device at temperatures below -10, so it will last longer
The charger connector is damaged - try charging the battery with another charger, if the charging was successful, then the connector is damaged on the first charger;
Software crash (a rarity for Unix systems like Android, but some application could have caused the crash) - do a hard reset Hard Reset / Wipe Data;
The phone has been floating in water, put it in 100% alcohol for a minute, then take it out and dry it with a hair dryer. Alcohol evaporates instantly, unlike water;
Abuse, running over with a car, throwing down stairs, throwing against the wall and floor, playing football and handball with a smartphone, and so on - buy a new phone or try to take it to a service center.

From what your phone may not turn on and hang. Video.

Is your HTC phone not turning on? There may be several reasons for this. However, if none of the proposed situations describes your problem, then specialists in the service will always help you.

Note that the result of the fact that the HTC smartphone does not turn on may be a careless attitude to the device, a software failure or a factory defect. The same reasons may be due to the fact that the device “does not catch”, does not charge, or even reboots itself. If you need to “heal” your HTC phone as soon as possible, then immediately take it to a workshop or, if your device is under warranty, to a service center.

However, first we will try to reanimate the smartphone ourselves. The first step is to put the phone on charge and charge as long as possible, about a day. The device may have been completely discharged. The second option is to remove the battery and put it back in place. If this does not help, run to the service center.

The masters will find out what caused the malfunction: mechanical impact on the HTC phone, moisture on it (the contacts inside the device may have oxidized), they will check the smartphone’s battery, charging connector, whether the power button and microcircuits are in order. As a result, when a “diagnosis” is made, either a repair of some component of the device or its complete replacement will be required.

A common reason that the HTC phone does not turn on is incorrectly selected software, and as a result, the device does not work correctly. In this case, you need to “reflash” the smartphone, either on your own or with service specialists.

HTC cell phone fell into water or what to do if water gets into the cell phone

Recessed HTC Phone. What to do if you drowned or just got wet.

Water can't hurt telephone . You tell me, what am I doing then on your site in this section? I've got it broken. Because it is not water that brings out of standing, but water in combination with a battery. As a result, electrochemical corrosion of the board occurs. In other words, the board of your gadget and all its elements begin to rust, rot, i.e. disintegrate, turn into dust.

Why don't HTC cell phone manufacturers protect them from corrosion?

Well, why did you decide so? Protect and how. They cover the board with a protective layer of varnish, which is designed to protect your device.
And why, then, do they fail if its board is covered with a protective layer of varnish? Yes, because this varnish should not save you from swimming in the pool. Only a diving suit will save you from this. Its task is to create a protective barrier and prevent the formation of corrosion on the board if there is suddenly strong humidity. For example, a bathroom or a bath. And again, this barrier is not long in time, which means that you should not test it for strength while sitting in a steam room with friends.

The first thing to do if your phone gets water is to disconnect the battery. Then immediately take it to the service center. If this is not possible, then you need to try to somehow dry the device with a hairdryer, put it on the battery for the night, put it in a warm place for a couple of days, etc. Perhaps after that your favorites will work without problems. Although, as practice shows, the lion's share of phones that come in for repair have previously been exposed to water (rusty spots inside, oxidation, raids, etc.) and who knows for what really reason your gadget failed this time. In any case, it can be argued that it was the water that once got there that played a significant role.
In all cases of moisture ingress under the housingdrying and cleaning of the device is necessary. Otherwise, there may be a partial or complete inoperability of the device. I emphasize that it is possible, but not required. But the oxidation process can take quite a long time, and it is impossible to say how the mobile phone will behave the next day or a month later. The more time has passed since the ingress of moisture, the less likely it is to restore full performance in the event of a breakdown.
If, after getting wet, you quickly disconnected the battery and brought it to us, then most likely you will save your pet and save your repair budget.

What do we do when your cell phone is mocked?

Phone disassembly;
- cleaning in an ultrasonic bath;
- removal of traces of moisture;
- cleaning the mobile phone board from corrosion;
- complete drying of the apparatus;
- phone testing.

For more details on the cost and timing of HTC repair, you can check with our masters or manager Service Center
Service market by phone or ask a question in any form of feedback.