It is difficult to imagine the owner of a modern gadget who would only use it for making calls and sending messages. Smartphones and tablets have combined almost everything - a phone, an alarm clock, audio and video players, and much more. And suddenly it happens that the camera does not work on Android. How do I fix this problem?
One of the important modules of current gadgets can stop working for a number of reasons, among which there are several main ones:
- System firmware update. Due to an incorrect procedure or some kind of failure during the update process, the settings of various modules very often fly off.
- Virus attack. The number and variety of malicious programs is quite large.
- Damage to the device. Various mechanical impacts (falling, impact, falling under water, etc.) can lead to incorrect operation of the camera.
- Rubbish. The camera has a sensor that can be impaired if it gets dirty or gets dusty.
- Module cache. This is a purely programmatic reason.
In any of these cases, various messages may appear on the screen (for example, it says "Camera failure"), the window may freeze, crash, or be just a black screen. So what if the camera stopped working on the phone?
How to solve a problem
Return to factory settings
This method will fix the problem with the system and module settings that arose for one reason or another. But you need to do this correctly, for which:
- first, make a backup copy of the necessary files and data, as well as the system itself (this item is optional, but it is better not to neglect it);
- then go to the device settings, the General tab;
- find the item "Backup and reset" (the name may differ in different versions of Android and models);
- in the new window, select the item "Reset settings";
- get acquainted with the information about what data will be deleted;
- make sure that the battery charge level is at least 30%;
- start reset;
- when finished, you can check the camera and configure the device.
Virus check
If, after returning to factory settings, the gadget still displays an error message, you should check it for viruses. This can be done in two ways:
- connect a phone or tablet to a PC and scan with a computer program;
- install the utility directly on the gadget.
In any case, it is necessary to do a deep check.
External and internal cleaning
It will be useful to clean the device from various debris, both internal and external. In the first case, it is enough to wipe the lens with a special napkin or clean, but with the application of a special agent. You can also disassemble the phone and clean it, but for this it is better to seek help from a specialist.
Internal cleaning involves deleting the module cache, for which:
- go to the settings, the General tab;
- select the item "Applications";
- swipe from right to left several times to get to the All tab;
- find the camera and go into it;
- in the window that appears, we need the "Clear cache" button.
Installing special utilities
If none of the above methods solved the problem, there is another option with installing programs on the gadget that will work in the same way as a standard camera. Camera MX is an example of such applications.
The specified application has its own menu, which contains the main page with the start of shooting, a gallery of files from the device's memory, as well as a large number of different effects. With this program, you can take funny and original selfies, including GIFs that save movement.
It can be used when working with such applications as the main one, i.e. rear and front cameras, which means that functionally many of them can be even better than the standard module. If, when using such utilities, you still cannot get an image, then the problem is much more serious.
In this case, it remains only to contact the service center. It will also be advisable if the warranty period on the tablet or phone has not yet expired.
Today, even inexpensive smartphones are equipped with professional photomodules, which are in no way inferior to the once popular "soap dishes". With the help of mobile gadgets, any user can feel like a novice photographer. And if you install a special program for the camera on your android, you can play with the effects and give your pictures an extra charm.
No matter how well gadgets work, some people are faced with the fact that the photo module of the device stops working for no apparent reason. Let's try to understand this problem.
Probable causes
If the camera on the android does not work, then there may be a number of reasons for this. For example, in the process of updating the phone software, a failure occurred, which entailed a malfunction of the photo module. In addition, some users try to reflash their gadgets on their own, which is also fraught with consequences. Viruses and malicious files can also cause the camera app to be disabled on Android.
And, of course, the smartphone can fail due to mechanical shock. The following are some of the most common problems and their solutions.
Software errors
- Viruses. To get rid of the malicious code that could interrupt the camera application on android, you need to install a good antivirus and check the system.
- Lack of free space. If everything on the memory card or on the phone itself is crammed to capacity, then this can provoke the failure of the photo module. To solve this problem, it is enough to clear the phone memory and delete all unnecessary or unused files.
- "Blocked" cache. Temporary files are constantly accumulating on smartphones. If the cache is full, it may well cause an error. Therefore, it is sufficient to simply delete all temporary data.
- Incorrect settings. If the picture was taken on a memory card that was later removed from the smartphone, then you just need to restart the phone.
If after these manipulations the camera on the android does not work, then the problems may be more global.
Physical malfunctions
Before going to the service center, it is worth checking all the possible causes of the breakdown. Even if they sound absurd.
If the camera does not work on the android phone, then you need to check if the micro SD card is in place. Very often, on smartphones, photos are saved not on the device itself, but on a miniature drive. If it is not inserted into the phone, the camera will be inactive.
The second most common reason that the camera on android does not work is a dirty lens. Very often, users buy unusual cases for smartphones, under which dust and dirt successfully accumulate. Therefore, in the event of a malfunction, it is worth checking whether the miniature eye of the photo module is dirty.
If the camera works intermittently and periodically turns off right during the shooting, then it is worth re-setting it, observing the correct sequence of actions.
How to properly configure the photo module
If the camera on the android does not work or periodically fails, then you need to follow a few simple steps:
- Reset smartphone settings to factory settings. Usually, for this you need to go to the gadget menu and find the "Backup" line. After that, you need to select "Reset factory settings". Before that, it is better to save all important data and transfer contacts from the notebook to the memory card.
- Download and install an antivirus (do not go to other sites before that). After that, you need to clean the system. It is recommended to download antivirus programs only on Google Play, so you can be guaranteed against malicious files.
- Clear cache. This operation is performed immediately after the antivirus check has been performed. To clean it, you need to go to "Applications" and find "Camera" there. In the same menu there will be a button "Clear cache".
- Wipe the objective lens thoroughly with a special optics cloth.
If you still can't take pictures, you can try installing a different camera app. There are a lot of such utilities. There are paid and free programs, more functional and those that only allow you to take pictures.
If all else fails, then all that remains is to contact the service center.
Many people choose gadgets running Android based on many parameters. One of them is the opportunity to get a high-quality camera or video camera for relatively little money. But due to the open source code of the platform and for a number of other reasons, this option may not work correctly. In this essay, the question will be considered in detail - what to do if the camera does not work on Android.
Possible reasons
There can be many reasons for this phenomenon. Let's list the most common:
- The first reason is a firmware update. This procedure is automatic on the shell, but it can cause important settings to fail and camera malfunction. In this case, you can use.
- The second reason - . In recent years, with the rapid development of the platform, this reason has become one of the most common. If you do not install antivirus and often visit unfamiliar sites, the risk of catching this is very high.
- Mechanical damage. When the gadget falls, one of the modules, which is responsible for camera settings, may be damaged.
- There is dirt or dust on the sensor. For many manufacturers, such modules are placed on the outside, if something gets on it, the option starts to work incorrectly.
- Clogged module cache.
Camera Enhancement for Android: Video
How to set up a camera on Android
Now let's list possible ways to solve problems and how to set up a camera on Android:
How to turn off camera sound on Android: Video
Skype integration issues
Many people who first use a smartphone with a downloaded IP telephony program ask themselves why the camera does not work in Skype on Android. There may be several reasons for this.
The most important version of the utility is still under development, or simply does not fit the current version of the operating shell.
Another case - the camera settings are not set to work with such programs. This option is activated in different phones in different ways.
Thus, from all of the above, it can be understood that working with the camera on Android has a number of features that must be taken into account, then there will be no problems when using the module and the operating system.
Camera not working on Android: Video
Al 25.09.2015 02:53
The camera takes a picture of the photo, but when I go to the gallery, there is an empty file instead. The video does not shoot at all. In the gallery, I cannot create a new album or move photos from one to another. There is only 1 album. This is after a factory reset
V-ANDROIDE team 10/19/2015 09:39
This is a very individual question. The solutions for each phone are different. First, clarify which update you installed and which version of Android was before? Second, try doing a master reset. Thirdly, maybe the camera itself is out of order and malfunctions. Fourthly, there is an option to reflash the gadget yourself. That is, you yourself are looking for and downloading the required firmware. Then you install the drivers for your gadget on your computer, install the firmware program. Put your phone into firmware mode. Connect to a computer, run the desired program, specify the path to the firmware files and flash. If you yourself are not confident in your abilities, then it is better to take the device to a repair shop, there the guys will quickly figure out what the problem is and solve it. The truth will have to pay. And independent attempts to solve it can not only not help, but also aggravate the situation and disable the gadget without the possibility of repair. So, do not spare the money, take it to the repair.
Team V-ANDROIDE 10/28/2015 08:37
http://android-help.ru/26962/%D0%BD%D0%B5-%D1%80%D0%B0%D0%B1%D0%BE%D1%82%D0%B0%D0%B5% D1% 82-% D0% BA% D0% B0% D0% BC% D0% B5% D1% 80% D0% B0. Maybe ask a question and they will answer you). Tell me, what gadget are you talking about? After all, there are some models whose sore spot is the camera. For example, on TF201 Prime and all its modifications have this drawback. In this case, only replacing the camera with a loop helps, because the loop itself is frayed.
V-ANDROIDE team 10/28/2015 08:39
Hello. The camera may not work for various reasons, both hardware and software. By software errors. Here you can personally reboot the gadget. If the problem persists, do a full factory reset. If this does not help, then you can try to flash the device. But, if you doubt that you will be able to do this, then it is better not to take it. In this case, it would be best to seek professional help. For hardware problems. Sometimes it happens that the camera breaks down for technical reasons (hardware). That is, the loop can be frayed, the contacts oxidized, the camera itself is out of order, the camera controller, autofocus, or other camera controls. It is only mono to replace the camera itself and the cable to it (usually they are inseparable). But, for this you have to disassemble the gadget and replace it all. Again, I recommend that you go to the professionals, as you yourself can make things worse. Read here - http://android-help.ru/26962/%D0%BD%D0%B5-%D1%80%D0%B0%D0%B1%D0%BE%D1%82%D0%B0%D0 % B5% D1% 82-% D0% BA% D0% B0% D0% BC% D0% B5% D1% 80% D0% B0. Maybe ask a question and they will answer you)
Evgeniy 10/29/2015 18:40
Hello, the camera does not work, the child pressed something! The camera app is stopped. I demolished everything to the factory settings, it did not help, I installed other camera applications, writes the same thing, the camera application is stopped. Himself (the screen) takes pictures., But neither the main nor the front camera works. Sony T3 phone. Android 4.4 tell me what to do?
V-ANDROIDE Team 11/16/2015 2:01 PM
Hello. Everything is simple enough. Unfortunately, there is no Sony phone at hand now, but I will describe the procedure using the example of Samsung. Just follow the analogy. The bottom line is that you need to go into settings. Next, we find the "Application Manager" (or simply "Applications"). All applications installed on the phone will be displayed here. I have them divided into five groups. Find the Camera app here. If you have multiple tabs on top, then the Camera application will be in the All or Disabled (or Disabled) tab. Your task is to find the Camera application. Select it and click the "Enable" or "Enable" button. If this does not help, then, as a last resort, you can try to flash the gadget. But, here, too, is 100% an option. If the phone is under warranty, then you can go to the store where you bought it or to the service center under warranty (it is better to the store, and they will already send it to the right place). If there is no longer a guarantee, then you can try to flash it yourself.
V-ANDROIDE team 11/16/2015 2:02 pm
V-ANDROIDE team 11/16/2015 2:03 pm
Hello. As far as I understand, you have already tried all the instructions in the article and nothing helps? If you have already done a factory reset, but the camera still does not work, then the reason is in the hardware. This means that the camera itself is dead and needs to be replaced. In order to make sure of this completely, you can try to flash your phone. That is, download the new official firmware for your phone, the corresponding drivers and utilities for flashing through a computer and flash the phone. If this does not help, then 100% you need to change the camera module itself.
V-ANDROIDE Team 12/14/2015 2:15 PM
Hello. Cyanogen does not always work well. Moreover, it is often in these firmwares that there are problems with cameras. I have repeatedly encountered the problem of not working autofocus and the whole camera. Therefore, if possible, then it is better to go to the official firmware. Better yet, install a service firmware for yourself and do not use any Cynogens.
V-ANDROIDE Team 12/30/2015 3:52 PM
Hello. Most likely, the problem is that the front camera module is burnt out or the cable is frayed. That's all. The solution is to replace the camera together with the module and the ribbon cable (they are already assembled and sold). If you yourself cannot choose the required camera (by size, model, form factor, ribbon cable, and so on), then it is better to contact the service center. However, you should understand that to replace this component, you will have to disassemble your device (tablet or smartphone). Again, if you do not know how to do this, then it is better to take it to the repair.
Ati 01/06/2016 10:14
Hello! help me lenovo k 30-t camera sometimes works sometimes not, english version.
writes unfortunately has stopped, sometimes black screen and reboot, sometimes failed to connect tried to install another firmware, installed other programs nothing changed. it works well from time to time, sometimes it works but the quality is poor. the front works if left on the front. now it's android 4.4.4 k30-ts048_150805
Anastasia 01/13/2016 05:55
Hello!
I have a similar problem with the camera on the Qumo 500 phone - the icon of flipping the camera from the main to the front one disappeared by itself .... with the frontal and photo and video is done, but not with the main one !!! I tried to reset the settings, and tinkered with the camera settings…. did not help! I wanted to clear the cache, but I could not find the camera in the applications!?! What else can you do ???
Team V-ANDROIDE 01/13/2016 20:29
Hello. This suggests that the camera itself is out of order. Maybe the camera cable is frayed, maybe the whole module is covered ... here it is already necessary to disassemble and look, ring and so on. In any case, you will not do anything at home. Bring it in for repair. The camera just needs to be replaced and that's it.
Team V-ANDROIDE 01/13/2016 20:31
Hello. If you tried resetting to factory settings and reflashing (you only need to use official service firmware), then I have no more advice. Bring it in for repair. Most likely, the camera simply moves away, or the cable loses contact somewhere, or is frayed, or maybe the camera module itself is burnt and now works with varying degrees of success. In any case, the entire camera module will most likely have to be replaced.
Team V-ANDROIDE 01/13/2016 20:32
Hello. What firmware did you install? Custom or official? I generally do not recommend flashing devices. And if you flash, then only as a last resort and use exclusively official service firmware. Custom firmware often fails, and here you are doing everything at your own peril and risk. If the device is out of order, bring it for repair. Try to return back the firmware that was before or install a new, but official service version. Or bring it in for repair. I have no other options.
Tanyusha 01/19/2016 15:57
Hello, help, answer the question!
I have a Samsung Geleksi A5, a new phone, but something happened. The camera works taking pictures of the photo, and as soon as I want to turn on the video it knocks out: Warning camera failure. That is, the problem is that the video is not filmed 🙁
Maryana 01/24/2016 07:24
Hello. After installing the next update, skype stopped working in the application front camera. Works in other applications. Yes, and here, when dialing, I can see myself, but when calling, I do not. Lenovo k910 phone. The essence of the question is: is this a jamb of an application or a phone and how to solve it?
Team V-ANDROIDE 09.02.2016 12:19
Hello. Have you done a factory reset? In this case, you need to either reflash the device or replace the camera. That is, the firmware will fix all software failures, but if this does not help, then the matter is not in the software, but in the hardware. In this case, you just need to replace the camera. If you will be flashing yourself, then use only official service firmware. If you won't be able to flash it yourself or the firmware didn't help, then bring it in for repair, since you yourself are unlikely to replace the camera at home. To do this, you will have to disassemble the gadget and replace the entire camera module with a cable.
Hello. This is most likely a software glitch. It is solved by resetting to the factory parameters. But, if the reset did not help (this may be), then you need to reflash the device. If you are afraid to flash it yourself, or you cannot find the firmware, or the firmware did not help, then bring it in for repair, since you yourself are unlikely to be able to do anything.
V-ANDROIDE Team 02/09/2016 12:20 PM
Hello. This is the jamb of the application. The fact is that for some time now Skype was acquired by Microsoft, which made this program very unstable and buggy. If we talk about the computer version, the last working version was Skype 6.0. In general, after Skype passed into the hands of Microsoft, the program is very buggy. So, I recommend that you delete the new Skype, install the old version and use it (do not update in any case). The program is buggy both on Android devices and computers. Open Play Store and uninstall the update. Or, wait for another update, in which this bug will be fixed. By the way, there is video communication in Viber and other similar applications.
Alexey 03/02/2016 12:23 PM
Hello, there is also a problem with the camera, it shoots a video, does not take a photo, tried to download alternative programs for the gallery and camera, tried to reset the settings, rename the folder and restart the phone, only shoots video, does not want to save photos
Ekaterina 03.03.2016 16:24
V-ANDROIDE Team 03/16/2016 10:59 AM
Hello. If you've tried everything, there are only two options left. Try flashing your device. If the firmware does not help (or you yourself are afraid to flash it), then bring it in for repair. There are no camera settings on mobile devices. Therefore, you are unlikely to be able to do anything. And here is the logic. If the problem is software. then the firmware will solve it (only the official service firmware should be installed). If the problem is hardware (that is, not software, namely, some physical component of the camera - a controller, matrix or other) is out of order, then only replacing the camera will help. The fact that the video shoots does not mean that the photo should work too. Although there is only one camera, different chips are responsible for video and photo. Therefore, the reason can be both software and hardware. Here you need to check, watch and try (first the firmware, and then the replacement of the camera).
Team V-ANDROIDE 03/16/2016 11:00
hello. If you've tried everything, there are only two options left. Try flashing your device. If the firmware does not help (or you yourself are afraid to flash it), then bring it in for repair. There are no camera settings on mobile devices. Therefore, you are unlikely to be able to do anything. And here is the logic. If the problem is software. then the firmware will solve it (only the official service firmware should be installed). If the problem is hardware (that is, not software, namely, some physical component of the camera - a controller, matrix or other) is out of order, then only replacing the camera will help. The fact that the video shoots does not mean that the photo should work too. Although there is only one camera, different chips are responsible for video and photo. Therefore, the reason can be both software and hardware. Here you need to check, watch and try (first the firmware, and then the replacement of the camera).
Anko 03/18/2016 9:43 PM
Hello! I have a huawei p8 phone. the phone was repaired (the back cover was completely changed) after that the front camera stopped working, writes “camera error, cannot connect to the camera”, but these are still victories, after this plate the camera stops responding completely. e and the usual one does not work, starts working after a reboot or if you clear the cache. but if you turn on the fpontal one again, then history repeats itself.
Artyom 03/21/2016 19:49
Ekaterina wrote 18 days ago
Hello, I have a problem with the camera. I turn it on, it shows a black screen. I'm trying to press the buttons and not what, after a few minutes the application writes the camera does not work, close it? Please tell me what to do !!!
Ekaterina, have you found a solution?
Rodion 04/01/2016 14:46
Hello! Sony Xperia C phone (you can watch it on the Internet). The camera weighs only 6MB, but after clearing the cache it began to weigh 1.5MB. Before that, the camera worked perfectly, did not complain about anything. Yes ... I have viruses that cannot be removed, such as “smart host, adobe air, etc.… They are of the“ system ”type, since it is impossible to remove them, they say“ it is impossible to delete the system file ”. But I deleted them by hand ... But it is downloaded again! And so endlessly. No antivirus will stop, most likely, it will stop the ant.Tried all antiviruses, everything! This virus gets in the way. You enter the game, the game stops and so endlessly, if you do not click on the tabs and remove the virus that got out, but after two minutes this crap reappears. I downloaded the Titanium Backup program and froze all the viruses with it, but that was a long time ago. Now I still have everything frozen and they cannot be deleted in any way, even the firmware will not help ... Also, the Play Market does not work for me, since I downloaded freedom, I did not know that this would break the playmarket. Help me out, please!
Team V-ANDROIDE 04/06/2016 11:13
Hello. Most likely, during the repair, the camera cable (front) was damaged or the connector was incorrectly connected. Therefore, you should go to the people who made the repairs and tell them that after their repair such a problem appeared. Let them fix it. I will not advise you anything else, since most likely the problem is hardware (replacing the loop or the entire camera).
Oleg 04/07/2016 13:34
Hello. ASUS Zenfone phone. The selfie mode in the camera stopped working. That is, when you turn on the “selfie” mode, the camera does not switch to the rear one, but remains to work on the front one. Moreover, the camera itself works both front and rear. With what it can be connected? Maybe because of an update?
Hello. What makes you think that the firmware will not help. Based on what you have described, then you just have to do a factory reset with the formatting of the flash drive and internal memory in order to delete everything. If this does not help, then you will need to flash the device. At the same time, before you start flashing, you need to remove the USB flash drive and format it on your computer. It is best to install the firmware with an official service one. The firmware will solve all the problems described. And do not download unverified files from the left sites anymore.
Team V-ANDROIDE 13.04.2016 09:08
Hello. If you've tried everything, how can I help you? Have you tried doing a factory reset? If this does not help, then you need to flash it. The firmware must be installed with the official service. Such firmwares are not buggy and work more stable than others. In general, there can be two reasons why the camera does not work. The first is software and is treated with a factory reset or firmware. The second is hardware. Such errors are treated by replacing the non-working device. That is, the loop from the camera could be frayed, the camera module itself or the camera itself (matrix or other components) could fail. It is impossible to fix all this. Therefore, all that remains is to replace the camera. Hence the conclusion - if resetting to the factory parameters did not help, then we flash it. If the firmware did not help either, then you need to change the camera. Cameras are sold already with cables, so at the same time you will replace both the cable and the entire camera module. If you yourself cannot flash, change cameras, and so on, then bring it in for repair.
Andrey 04/14/2016 14:52
Hello. The Land Rover Discovery V8 phone bought a new one in the online store, a week later when they turn on the camera or video, green noise appears on the screen like in the film matrix, but on the front camera they are not there when the photo is taken, the folk itself is half clear and half blurred at all. Dropping to the factory did not help, alternative applications did not help. What can be connected with? Software (reflash) or the slipper module itself (that is, replacing the camera will fix it) ??? Please tell me in advance, thanks!
Safatich 04.24.2016 14:04
Hello. Writes that the camera was not detected. Previously, I saved a factory reset. But after the last reset, for some reason, the application itself, the standard camera, disappeared. I tried to download from Google, the camera is also not found. Latest official firmware
Nastya 05/07/2016 14:48
Hello!
I have a Huawei P8, I still do not understand how it happened, but my rear camera is defocused, everything is fine with the front one, and the back one is coming in waves, why?
I have already done everything, and reset the settings, the factory antivirus, reset the cache, now I don't know what else to do .... ((
Please help: 3
Nikita 05/08/2016 14:08
Tired of the simple 4.4.2 Kit Kat. I upgraded to 5.1.1 lollipop. The firmware was called rr-remix. After the firmware, when entering the camera, there was an inscription Error connecting to the camera. I installed the factory firmware. And the camera seems to turn on, But only for a minute, and then the device freezes and a black screen. Problem with the module and carry it for repair?
V-ANDROIDE team 05/25/2016 12:58
Hello. Interference on the camera indicates that the camera cable is broken or there is no contact. In general, this is not a software problem, but a hardware problem. That is, you need to disassemble the phone and check the camera cable and the camera module itself. Most likely, this is a factory defect. Moreover, the phone is new. Therefore, I do not advise you to go into its "insides" yourself, because because of this your guarantee will be canceled. Better to contact the store where you bought the phone and tell them what happened. You must have it replaced or repaired under warranty.
Team V-ANDROIDE 05/25/2016 13:01
Hello. If there are two cameras and there is a function of switching between cameras, then look for the icon more closely. When you start the camera, which camera works? Front, do you mean the camera that is looking at you? So you see yourself on the screen? or is “front” the main camera (called the rear camera)? It is possible that cameras cannot be switched on your device. That is, when you start the camera (photo or video), the main camera works, with which you take photos and videos. And with video calls, the call goes to the front camera so that your interlocutor can see your face. At the same time, there is no way to switch cameras (the system itself determines when which camera to use).
Hello. It is possible that this is a hardware problem. That is, the camera itself is out of order or the train is broken. But it may be that the firmware is also buggy and even a reset does not help fix the error. Nothing can be said unequivocally. Try to flash your gadget. In this case, you can install not the newest firmware, but the main thing is to install the official service firmware (albeit the previous version) -. If the firmware does not help (or if you are afraid to flash it yourself), then bring it in for repair. If the problem is hardware, then you yourself definitely won't fix it.
Team V-ANDROIDE 05/25/2016 13:02
Hello. You have tried everything, so it remains to try to flash -. If even the firmware does not help (or you are afraid to flash it yourself), then bring it in for repair. It is possible that this is a hardware problem. That is, the camera itself is out of order. Or maybe the sensor and the camera are in order, but the autofocus system is out of order. In any case, the entire camera (the entire module) is changing, since it is all assembled and it is impossible to replace any driver separately. I don't think you can replace the camera on your device at home.
Team V-ANDROIDE 05/25/2016 13:02
Hello. It is possible that this is a hardware problem. That is, the camera itself is out of order or the train is broken. But it may be that the firmware also glitched. Therefore, first of all try to do a factory reset -. If even a reset does not help fix the error, then you will have to flash it. But, nothing can be said unequivocally. Try to flash your gadget. In this case, you can install not the newest firmware, but the main thing is to install the official service firmware (albeit the previous version) -. If the firmware does not help (or if you are afraid to flash it yourself), then bring it in for repair. If the problem is hardware, then you yourself will definitely not fix it, since you need to replace the inoperative camera with a new one.
Hello. Try to flash it again. But, this time, install the official Lollipop service firmware (5.0.1). Even if there are problems with the camera on the service firmware, bring it in for repair. I don't know any other options.
Team V-ANDROIDE 25.05.2016 13:03
Hello. What does “I make a screen on the camera” mean? I don't understand what you are doing. Are you taking a photo with a camera? Or are you taking a screenshot of the screen? Please clarify what you are doing there. It is possible that this is a hardware problem. That is, the camera itself is out of order or the train is broken. But it may be that the firmware also glitched. Therefore, first of all try to do a factory reset -. If even a reset does not help fix the error, then you will have to flash it. But, nothing can be said unequivocally. Try to flash your gadget. In this case, you can install not the newest firmware, but the main thing is to install the official service firmware (albeit the previous version) -. If the firmware does not help (or if you are afraid to flash it yourself), then bring it in for repair. If the problem is hardware, then you yourself will definitely not fix it, since you need to replace the inoperative camera with a new one.
V-ANDROIDE Team 01.06.2016 20:59
Hello. Most likely, the problem is in the loop. In general, such problems can be either hardware (the loop is broken, the contacts are oxidized, or the camera itself is out of order), or software (a software failure occurs). Software glitches can be resolved by resetting the device to factory settings - or by flashing. But, if the reset did not help, then this indicates that the problem is hardware and you just need to replace the camera and cable. To do this, you will have to disassemble the device. If you yourself do not have experience, then it is better to immediately carry it for repair. On some devices, you can separately replace the camera cable (if the problem is in it), but more often, the cable and the camera are soldered and are already assembled, so you will have to change everything together.
Anastasia 06/13/2016 18:32
Hello, there are problems with the front camera
As soon as you turn it on, the screen is in a vertical strip and some kind of blue-violet color. Pictures are also obtained with all the distortions.
The front camera is fine
Can you please tell me what it could be?
Team V-ANDROIDE 16.06.2016 14:24
Hello. As far as I understand, your camera is not working? There may be two reasons. If the problem is software, then it can be solved by resetting to factory settings () or, if this does not help, then by firmware. If the problem is hardware (even if the firmware did not help), then you need to change the camera itself, since it is out of order (either the loop is frayed, or the module itself burned out). You are unlikely to change at home yourself. It is not difficult to do this, then you need to know which camera to buy (by connectors, size and form factor), disassemble the device, carefully replace and assemble everything.
Team V-ANDROIDE 06/29/2016 18:51
Hello. This indicates that there is a problem with the ribbon cable or connector. In general, the problem is hardware. That is, you need to disassemble the phone and check the integrity of the harness to which the camera is connected, whether there are any kinks and scuffs anywhere, whether everything is securely connected in the connectors. If you yourself cannot disassemble or you doubt your abilities, then it is better to immediately carry it for repair. There are no other options. Remember that attempting to repair yourself can lead to even more complex breakdowns and costly repairs.
Hello. If a reboot does not help, then it is quite possible that this is a hardware problem. That is, you will have to replace the camera with a ribbon cable. But, before doing this, you must try to reset to factory settings -. If even this does not help, then in this case, take it to the repair, or disassemble the phone yourself and check the camera and cable and replace them with new ones.
Team V-ANDROIDE 06/29/2016 18:52
Hello. Most likely, it was the camera that failed. Therefore, you need to carry your phone (tablet) to repair. You can, of course, try to reset to factory settings -. But, again, most likely everything, it is necessary to replace the camera. Cameras often fail due to a plume that is frayed. It often happens that the camera is forgotten to turn off and it breaks down (since it is not designed for long-term operation). In general, there are many reasons why a camera may fail, and there is only one solution - replacement.
Team V-ANDROIDE 07/13/2016 20:28
Hello. How did you determine the number of pixels in a photo? What firmware did you install? Maybe you installed custom firmware that just doesn't work correctly. Personally, I recommend installing official service firmwares, as they work best.
Team V-ANDROIDE 07/13/2016 20:43
There may be two reasons. If the problem is software, then it can be solved by resetting to factory settings () or, if this does not help, then by firmware. If the problem is hardware (even if the firmware did not help), then you need to change the camera itself, since it is out of order (either the loop is frayed, or the module itself burned out).
Angelina 07/15/2016 16:31
The camera is not working.
The child removed his native camera from the phone, but it later recovered itself, but when I go there, they write to me that "unfortunately the camera application has been stopped forcibly tell me what to do
Whatever camera it downloads, it writes the same thing ..
Today I formatted the whole phone but the camera still does not work
I have an LG phone
Jura 07/20/2016 01:50 PM
The answer for all questions. A large number of people do a RESET (factory reset), and this is not correct! (Even if you did not reset the settings) On the contrary, return the factory settings!
Settings-Restore and reset-Return to factory settings.
V-ANDROIDE team 07/28/2016 10:40
Hello. One of the options is to specify “Save photos and videos to built-in memory” in the camera settings. Sometimes, such an error occurs due to a flash drive that does not work correctly. That is, either format the USB flash drive at a low level, and then in normal mode to the FAT32 file system, or buy a new USB flash drive (from a normal manufacturer). The Gallery and Camera app itself may be buggy. Therefore, if the first option did not help you, then try installing (from the Play Store) an application for viewing photos (gallery) and a camera. There are many different alternative applications out there. Try which one works best and you like the best. Well, you can try to do a reset to the factory settings - (but there is no 100% guarantee that the reset will help, here you decide whether to do it or not).
Team V-ANDROIDE 08/10/2016 09:31 PM
Hello. The easiest and fastest way to restore is to do a factory reset. If you do not want to reset, you can try to activate the camera manually. First, restart your phone. If the camera does not work, then go to the application manager, find the camera there (perhaps there will be a "Disabled" section in the application manager, in general, find the "Camera" application somewhere in the manager). Then you open it and see, there should be a button “To default parameters” or “Enable”. Look carefully. As a last resort, do a factory reset.
Kostya 08/19/2016 21:54
In the camera settings, before flashing the smartphone at the front camera, it was possible to take photos with a quality of 5 megapixels, after flashing the mts, a maximum value of 4 megapixels became available on a wide screen, and 5 megapixels in non-full-screen mode. The quality of the front camera also deteriorated: it was max. the value is 2 megapixels, after flashing it became 1 megapixel. MTS smart sprint 4g phone. Official firmware.
Sergey 08.25.2016 04:49
Greetings. Fly iq446. The rear (front) camera stopped working. The front one is working fine. The icon for switching from one to the other just disappeared. With all this, the flash located at the back does not work either. I tried to turn it on like a flashlight, swears. What options? Sew?
Team V-ANDROIDE 08/25/2016 11:34
Hello. Most likely some kind of software glitch. Try doing a factory reset -. If it does not help, then bring it to repair, since it is possible that the camera module itself is damaged, and you yourself cannot repair or replace it.
Zalina 08/28/2016 20:04
Hello .. problem with the front camera .. htc one mini phone .. before, swiping your finger from right to left without problems switched the camera to the front camera and vice versa .. now no ((((I just can't switch to the front camera .. and in the file where photos for viewing against the background of an open camera were only those that were taken .. now there are all photos including pictures and so on ((What could be the problem .. maybe somewhere you can configure this ((what to do ((?
Ulyana 08/28/2016 9:19 PM
I have this problem ... .. I ordered with aliexpress HOMTOM HT3 the front camera does not work, and the front camera generally shoots upside down. Flashlight does not work ... displays an error graphical interface error ... What should I do? I updated, dropped everything to the factory settings ... nothing helped .... help me
Team V-ANDROIDE 09/08/2016 11:25
Hello. What's the question? This happens. Apparently the firmware is just not very well optimized. It also happens that WiFi stops working, sometimes the camera does not work at all. It remains to wait until the firmware is finished and the next update is released, which will fix all the bugs and shortcomings. You, as an option - go back to the old firmware, in which everything worked.
In the modern world, a camera in a smartphone has become a thing, life without which it is almost impossible to imagine. Capture a particularly important moment, scan text, make a video call to loved ones. This is not a complete list of ways to use the camera on mobile devices. But sometimes the camera in the phone does not work for some unknown reason. Let's figure it out.
In many modern gadgets, manufacturers put two (or even three) cameras at once - front and rear. The first is mainly used for communication or taking selfies. The second is for shooting the surrounding world.
Although today's technologies make it possible to create high-quality, reliable hardware for smartphones, which should last stably and for a long time, users can still face certain problems. When an ordinary user discovers that the camera of his device has stopped working, he, as a rule, does not know what to do. Honestly, there can be many options for a malfunction. With the help of this article, we will try to disassemble each.
Rebooting the equipment is the first thing to do when faced with camera malfunction. The gadget could simply crash or the application could freeze. Sometimes such errors are treated by simply turning the device on and off. After holding down the lock button, a context menu should appear, where you need to select "restart". If the usual reboot did not give any positive results, you should be patient and try other methods, which will be discussed below.
Memory card
If the shooting app won't launch, chances are that the problem isn't even on the phone itself. Check the integrity of the memory card to which the still images with movies are automatically saved. Be sure to try inserting another memory card and restarting the camera.
The second stage is to make sure that there is enough free space for recording in the internal or external storage, because modern smartphones create images of very high resolution, and this negatively affects the weight of media files.
Mechanical damage
There is always a possibility that the camera module itself has received mechanical damage (that is, a hardware problem). Objective lenses are the most vulnerable and fragile component of mobile devices. A mobile device may stop taking pictures after a fall - under such circumstances, a module usually breaks or a cable cracks, lenses break, or light sensors are damaged.
But other mechanical damage is also possible: the cable connecting the lens module to the motherboard could burn out, moisture or dust could get into the lens, the gadget suffered significant physical damage, after which failures and errors begin one after another.
In such a situation, attempts to cope with the breakdown on their own can lead to new negative consequences for the device, thus, it remains only to contact a master or a company that carries out certified repair of mobile equipment. Fortunately, there are many of them today - in any large shopping centers you can find several “islets-workshops”, where in a matter of minutes the performance of your smartphone will be diagnosed.
Special programs
Of course, it's not worth rushing to mechanical repair right away, because the reason may still be software. First, you should try to install an alternative utility for the camera instead of the standard one in order to test the functionality of the old module on it. If everything works as it should in the new application, then the beginning of the inoperability, most likely, was the clogged cache memory of your device, to fix this, you just need to delete the old cache from the settings of your favorite application. To delete the cache you need
- go to "Settings";
- select "Memory";
- open "Application Data" and find the same utility for the camera among many others;
- now all that remains is to click on "Erase data";
- confirming your choice.
Return to factory settings
The second of the most common software malfunctions is an automatically installed update containing certain bugs that prevent the user from starting the camera for various reasons. In this case, we carry out a return to the factory settings.
- open "Settings";
- we are looking for the item "Restore and reset";
- leaf through the menu to the very bottom, then go to "Reset settings";
- choose "Erase everything".
Please note that after resetting the settings to the factory settings, all files, passwords, contacts will be permanently deleted from your device, so first make a backup copy of the stored important information.
Viruses
Sometimes a faulty gadget should be checked for viruses. Perhaps they were the cause of all the troubles: the open source Android OS has its own vulnerabilities that can be exploited by cybercriminals, for example, to block the operation of a mobile camera. There are many proven antivirus software on Google Play (by the way, there is plenty of free software too). Download the application you like, run the check, and wait for the result.
It should be borne in mind that malicious files on the gadget itself have the ability to interfere with the correct operation of the security software, so it will be useful to connect the smartphone to a desktop or laptop in order to perform a more thorough scan for viruses using computer programs.
Flashing
The next method is flashing the device, which should help one hundred percent with the hardware failure of the smartphone. You can do it yourself, but you should be careful: a failure in data transfer or non-compliance by the user with all points of this operation can completely disable the phone. You can download the firmware only from the official sites, only this guarantees the real signature of the license of the new software. Please note that after flashing your smartphone (even if purchased just a few days ago), it loses the mandatory warranty service from the service center.
Service center
When none of the above tips has brought the desired effect, do not despair: contact a qualified specialist for help or hand over your phone under warranty to a service center, where a full diagnostics of the device will be carried out free of charge and, if a software malfunction is detected, it will be eliminated at the expense of the manufacturer.
Also, if the device is found to have a factory defect that interferes with the correct operation of the camera, the faulty device will be replaced with a new one. It is important to understand that the warranty does not apply to mechanical damage to the mobile device that occurred through the fault of the owner himself, that is, you have every right to refuse to repair or exchange.
Conclusion
So, this article has listed all the possible causes of a phone camera malfunction. You should never despair and indulge in panic: as you could see for yourself, there are no hopeless situations - there is always a chance to return your favorite phone to full performance. We hope that for you this material will remain nothing more than informational and you will never personally encounter the problem of the camera inoperability on your gadget. Happy shots!
Video
So, today we have to find out for what reasons your webcam does not work (on a laptop or computer). After that, we will try to correct the situation and return the equipment to working condition. True, it is worth noting one important fact right away - there is a lot of information on this issue. And if you are faced with our today's problem, you will have to "roll up your sleeves" and stock up on a fairly large amount of free time. After all, only then can you in a calm atmosphere figure out why your webcam does not work. So let's get down to business and discussions as soon as possible.
Drivers
Well, let's start with the most common reason. Fortunately, it can be fixed fairly quickly and easily. The point is that if you are wondering why the webcam does not work on a laptop or computer, you will have to check for a special software package for your equipment. It is called a driver.
As a rule, hardware will not work correctly without drivers. After all, this package of programs and libraries helps to establish "contact" between the webcam and the operating system. Usually, a special disc is included with all equipment connected to the computer. It contains all the drivers.
Think carefully, did you install anything from the included disc when you connected the camera? No? Then do not be surprised that the webcam does not work. Just connect it to your computer, then insert the disc into the drive and complete the installation. Next, a reboot is required - and all problems will be resolved.
When there is no disk
If the problem lies precisely in the drivers, and you do not have a disk (you lost it or it was not included in the equipment kit at all), then you will have to suffer a little to achieve success.
Fortunately, you can now download all the drivers you need from the Internet. More precisely, from the official website of the manufacturer of your equipment. Thus, if you know why the webcam does not work (and the reason for this is the lack of a driver in the system), then just visit the manufacturer's website, find your camera model there, and then select your operating system. Now wait a bit - the installer will download.
When the process is complete, run the installer. Follow the instructions to guide you through the driver installation process. Then connect the camera to test and restart your computer. It usually starts working. True, if the reason is not in other scenarios. What else could happen? Let's try to figure it out.
Disconnected equipment
If you notice that your webcam does not work on your computer (not on a laptop, this is important), then it makes sense to check if you have this equipment turned on. The thing is that now there are so many different kinds of camera models that require special handling. And this concept can be interpreted in two ways.
The first scenario is such cameras that require immediate switching on after connecting it to a computer. In the working state, as a rule, a special indicator starts to shine on the model. Usually green. Or it looks like a regular backlight to help the user. If you are using such a model, then before trying to test how the webcam works, turn it on. And then you can enjoy the results.
The second option is the absence of a connection to a computer in principle. Yes, different models require a different approach to this process, but, nevertheless, your "machine" should see the connected equipment. In cases with Bluetooth, establish pairing, and with USB cameras, simply plug the cord into the corresponding socket on the computer. That's all. You can check. Everything will work if the reason is precisely the lack of equipment connection. And if not, then what? Let's think further.
Incompatibility
If you are wondering what to do if the webcam does not work, you will also have to pay special attention to such an item as "Hardware Compatibility". After all, it is precisely because of the incompatibility of the operating system with the camera that problems can arise.
In this case, you only have to change the equipment. Or reinstall the operating system to the one specified in the compatibility settings. By the way, they are usually written on the box with the camera in bold text.
To be honest, users usually prefer buying new hardware that is compatible with their operating system. Then you don't have to figure out why the webcam is not working. And even more so to somehow correct the situation. But there are other options for the development of events. Some of them are eliminated very, very quickly. Others, however, are signs of serious system problems. Let's get to know all of them.
Reset
Sometimes the webcam does not work (Windows 7 or any other operating system) due to the fact that you simply had a hardware reset. This can be due to many reasons - from a minor system failure to serious viruses. The main thing is that there is only one result - the camera refuses to work.
In truth, this situation is rare. And if it becomes the fault of equipment failure, then it is eliminated quickly and easily. How? Let's figure it out.
The first step is to find the place where the data input / output devices are indicated. To do this, right-click on the gramophone on the taskbar of the Desktop (near the clock), and then select "Recorders". Microphones are usually displayed there. But if you have a camera with a built-in "micro", then it will be shown here.
Next, double-click on your model, and then select "Levels". There, adjust the volume a little and then save the changes. Now you can test the operation of the equipment. In principle, everything should fall into place. Otherwise, you will have to suffer for a very long time with other options for the development of events. And now we will get to know them.
Pirate system
If you notice that your webcam and other connected equipment do not work, then the reason may be that you have an unlicensed operating system on your computer. This is what is already becoming a huge and significant problem for most users. What should you do if you are faced with this situation?
There are two ways. The first is reinstalling the operating system. You can put the "pirate" again, or you can buy a license right away. After that, connect the hardware, install the drivers and check if the webcam is working. No? Then repeat the process. And so on until you succeed. Not the best approach.
The second option is to uninstall the drivers and then reinstall them. In truth, this method is in most cases more effective than reinstalling the operating system. In general, in order to minimize problems, it is better to use only licensed software in general. Including the operating system. Well, it seems, we figured it out. But don't be in a hurry to rejoice. We have a few more pretty serious reasons why the webcam is not working. And now we have to find out with you and solve them.
Viruses
If you notice that your webcam is not working in Skype or any other programs, then the most common virus attacks can be the reason for this. Unfortunately, now almost every user is faced with this problem. What should be done in such a situation?
To begin with, you will have to conduct a thorough check of the operating system for the presence of various computer infections. A good antivirus will help you with this. For example, Dr.Web or Nod32. After the scan is completed, disinfect all dangerous objects. Remove what did not respond to treatment. To do this, a special button appears in the antivirus.
Next, you have to clean up the system registry using "CCleaner". Run the application, check all the hard disk partitions, as well as the browsers. Click on "Analysis" and then on "Cleanup". Now you can restart your computer and look at the result.
If all else fails, then it is best to reinstall the operating system. In principle, this is a completely obvious outcome of events. After all, viruses are well eliminated before they get to the hardware drivers. In truth, there are two more options for the development of events. Which ones? Let's try to figure it all out.
For laptops
A fairly common reason that a webcam does not work on a computer is the banal lack of camera support capabilities in a laptop. This problem is relevant for older models.
In this case, there are also two methods of struggle. The first is buying a new laptop. Preferably with a built-in camera. Then there will be practically no problems. It is enough to install the drivers and everything will work.
The second is to refuse video calls. If you are nowhere without them, you will have to look for a replacement laptop. But there is another rather interesting point that concerns our today's topic. Which one? Now we will recognize him.
In applications
If your webcam does not work in Skype and other applications, but all other options do not suit you, then there is only one thing to do - check the settings of the program in which you are working. In cases where several cameras were connected to the computer, all the parameters set for operation can be reset.
Start, for example, "Skype", then visit the settings (section "Video"). There you set the camera model you need, adjust the microphone volume and adjust the image quality. Now it is enough to simply save the changes. You can try chatting on the camera. Everything should work.
