Our review will tell you about the problem with the Sense Home app on HTC phones. You will find out what this Sens Home error is and how to fix it on your smartphone or tablet.
Recently, the popularity of HTC smartphones has skyrocketed. But the number of questions about the unstable work of embedded applications and system functions has also increased. One of the most frequently asked questions that users leave on the forums is related to the error in the operation of the Sense Home program.
What is this program?
Sense Home is a modern launcher from HTC, which is preinstalled on most new smartphones of its own line.
Launcher combines "Themes" from HTC and app BlinkFeed... Compared to similar applications, SHL has the same standard set of functions and settings, but it also has its own chips. In SHL, you can almost completely change the theme by choosing different screensavers from the gallery or buying a ready-made design from the store. There is also an aggregator of news and notifications from social networks (Twitter, Google+ or Tumblr).
In general, the program is cool and extremely useful for those who like to create their own themes. Here is a short video tutorial on how to work.
Frequent mistakes and solutions
Due to some glitches, the program may become unstable. "There was an error in the Sense Home app" or "Sense Home has stopped unexpectedly." are the two most common problems for Sens Home. Such notifications appear all the time and are annoying. To solve them there is a simple and efficient way, by applying which, you will get rid of annoying notifications.
- Go to "Settings" HTC phone and open there "Application Manager".
- Find in the tab "Launched" Sense Home processes and stop them.
- Go to the tab "Everything" and find Sens Home on the list.
- Open up Application Details- clear the cache and stop the program.
- Restart your phone and go to Google Play. Find
There are a few tricks in the HTC 10, you just have to know where to look. In order to get the most out of the latest and greatest HTC, here are nine settings worth checking out.
Disable HTC Sense ads.
HTC Sense will serve ads on your device in apps such as BlinkFeed unless you disable this feature. Open "Settings> Personalization> Manage Ads" and check the box to disable this feature. Please note that this will not block ads in Chrome or other apps, but it will prevent HTC from sending ads to the device.
Add more fingerprints.
HTC 10 lets you register up to five different fingerprints to unlock your phone, apps, or make purchases. Open Settings, then Fingerprint Scanner. Enter your password, then click the Add Fingerprint button and follow the instructions on the screen. Here you can also enable or disable the wake up of the device when you place your finger on the home button when the screen is off.
Remove BlinkFeed.
HTC's BlinkFeed is a customizable news feed that sits to the left of the home screen, but not everyone likes it. You can turn off BlinkFeed by long-pressing on an empty space on the main screen, select "Manage home screen pages". Swipe right on the screen until BlinkFeed appears, and then tap Delete.
Customize button illumination.
For the first time, the HTC 10 has capacitive buttons instead of on-screen buttons. The backlight for each button is off by default until you touch it, but you can set the backlight to turn on whenever the screen is turned on.Go to Settings> Display, gestures & buttons> Navigation button backlight and select the setting you want.
Gestures.
You can use gestures to launch HTC 10's camera, wake up the screen, or unlock your device directly to the home screen.To see how each gesture works, or to disable unnecessary gestures, go to Settings> Display, Gestures & Buttons> Motion Launch Gestures. Click on the number below the preview to view an animation detailing how to use that particular gesture. Alternatively, you can tap a gesture to turn it on or off.
Flexible data storage.
MicroSD support on the HTC 10 allows you to add up to two terabytes of additional storage. And starting with Android 6.0, you can combine the device's internal storage with a MicroSD card, without having to manage where apps and media are installed. Instead, Android will automatically move content between the two storage devices, and you'll never know it's happening.After you insert your microSD card, go to Settings> Storage and click on the gear icon next to the card name. Then select "Format internal". This step will erase all data from the card, so make sure there is nothing important on it. Follow the instructions on the screen to complete the process.
Custom headphone settings.
The first time you connect your headphones to HTC 10, the phone will ask you to set up a custom audio profile. Each profile is specific to you and the pair of headphones you are using. Follow the instructions on the screen, and then set a name for the profile (preferably a name that relates to specific headphones).With headphones connected to your phone, open Settings> HTC BoomSound with Dolby Audio and select your old profile. Finally, click on the "+" sign.
High Tech Computer Corporation or HTC for short is a Taiwanese smartphone and tablet manufacturer. Devices from this company have always been distinguished by good performance and quality. Every year there are more and more fans of this company, and flagship devices occupy high positions in all kinds of reviews and ratings. But of course, the hardware and software themselves are often not perfect. Today's article will focus on a common sense home error on HTC. Next, let's talk about what this error is and how to fix the problem on phones and tablets.
What is Sense home?
Sense Home(hereinafter SH) is a pre-installed program on the device, installed by the manufacturer in new models. This widget is used for fine and convenient configuration of the device. In plain language, this is a user interface and a launcher for quickly launching the most frequently used applications and programs.
In terms of functionality, SH has more functions than its counterparts. The visual design can be customized to the smallest detail, change the wallpaper, set live wallpapers, screensavers, there are pre-installed themes for every taste and a huge number of themes on the Internet. Thanks to the built-in news aggregator, you get the latest news, entries, interesting information directly from the social networks Vkontakte, Twitter, popular sites. The message blocks are conveniently customizable. To summarize the above - if you like to customize the theme to your taste and color - Sens Home is a great helper.
Sense home error on HTC how to fix
Don't panic if you notice messages like “sense home error occurred”, “sense home has encountered an error” or “process stopped”. There are failures during updates or long-term operation of the application, as well as software conflicts and incompatibilities. Almost all modern programs contain a "cache" of data. Over time, the cache becomes clogged, filled with unnecessary temporary files - hence problems and annoying messages appear. Below we describe a simple and effective way to eliminate this error, follow all the steps in order and there will be no problems:
There are times when the last installed programs and games cause a conflict. If the error began to appear after a recent installation of the software - see that the latter was installed and whether it is possible to replace or do without it. The more programs and games, the more various garbage that slows down the device and entails errors. Keep your file system clean and your phone will serve you for years to come. Also, do not forget to install and update antiviruses.
I hope you figured out what this program is and how to fix the error in Sens Home. Traditionally, a video on the topic with a detailed overview of the user interface.
Despite some single punctures, in general, HTC is trying to keep the software component of high-end smartphones up-to-date for as long as possible. In the future, this situation will become even better, if we believe the speakers of the company, promising an increase in the duration of support for the flagships. In addition, HTC is always very sensitive about updates, trying to preserve user data and settings after installing them. But recently the system crashed, and it seems, only for Russian owners of HTC One.
Around the end of last month, local versions of last year's HTC flagship began receiving a fresh update with the Accessories Store and Wallet applications. It comes both to smartphones with Android 4.3, of which there are still a lot, judging by the feedback from readers, and to devices that have already been updated to KitKat. Despite its modest size, only 17 MB, it has significantly more problems than large packages with a new version of the system.
If HTC usually writes that the update will not delete data and will not reset user settings, then, on the contrary, a warning about resetting personalization appears. This means that after installing it, you will have to re-arrange the icons on the desktops, change the wallpaper, and so on. It is not entirely clear what the reset of the user's settings is connected with, but the "Wallet" application, which, we recall, uses the Secure Element, is probably the "fault". Unfortunately, not all HTC One owners read the warning before installing the update, which triggered a wave of negativity.
One of our readers with the nickname ShkipeR writes that in addition to this update, he received an additional one, also modest in size and just as destructive for personalization. So after installing the package described above, go to the "About phone" system settings item, select "Software updates" and click "Check now". If you find another update, be sure to install it, and then start personalizing your smartphone.
The obvious culprit for users' problems seems to be the Russian office of HTC, because its cooperation with i-Free on embedding the Wallet program has led to massive negative reviews. Fortunately, only personalization is reset and owner data remains intact.
The answers to the questions in this article apply to different HTC models on Android. Menu names and settings vary depending on the generation of HTC Sense and the OS version of your device.
Most frequently asked questions
How to set your own ringtone, alarm clock, SMS / messages / notifications?
The ringtone is set in the Settings> Sound> Ringtone menu (green "plus" in the upper right).
The ringtone for SMS and system notifications, depending on the model, is configured in SMS - all messages> menu> Settings> Notifications> Notification sound or in Settings> Sound> Notification sound.
- Create folders ringtones, alarms, notifications on your computer. In the first place the ringtones, in the second - for alarms, in the third - for SMS and mail messages, calendar, etc. Then copy these folders with their contents from the computer to the phone: to the root directory of the internal memory or memory card (if you have smartphone with microSD support). Instead of using ES Explorer, connect your phone to your computer and copy files through the desktop operating system interface.
- The melody may not be visible in the list if the ID3 tags (metadata) in the MP3 file are not encoded in Unicode. You can fix tags using ID3Fixer program.
- Make sure there are no .nomedia files in the specified folders (if any, delete them).
- Reboot your smartphone.
The phone switches itself off / on, gets very hot, freezes, "glitches", "crashes" from programs.
- Reboot your device. Important: Under Settings> Power, uncheck Fast Boot. Turn off your phone (hold the power button for 2-3 seconds and select Power off) and turn it on again. If the phone is frozen and does not respond to anything, hold down the power button for 10–20 seconds - it will reboot.
- Boot the phone in safe mode (instructions below) - without autoloading user-installed programs and their services. If the problem in safe mode has disappeared, look for its source in the installed software.
- Go to Settings> Apps> All Apps, find the problematic app and tap Clear data + Clear cache.
- Reset your phone to factory settings (instructions below).
- If a full reset did not help, take the phone for diagnostics to a service center.
How do I boot in safe mode?
In safe mode, the smartphone will temporarily (until the next reboot) return to its original "factory" state.
To activate safe mode and boot the device in the basic system configuration, restart or turn off / on the smartphone. When Quietly Brilliant appears on the screen, press and hold the Volume Down key. Wait for the inscription "Safe Mode" to appear in the lower left corner of the screen and release the key.
The machine returns to normal by rebooting (hold the power button and select Restart).
How to make a hard reset to factory settings (hard reset, hard reset, XP)?
Option 1. Settings> Backup & reset> Reset phone settings.
Option 2. Turn off your smartphone. Press the volume down key and the power button at the same time. A menu will appear, select FACTORY RESET (clear storage). Navigation through the menu is done using the volume keys, and the selection is confirmed with the power button.
How to force a restart (soft reset, soft restart)?
One of two options: hold down the power button for about 10 seconds or hold it down for the same time simultaneously with the volume up key.
What to do if the player / media player or the Music program does not start spontaneously (crashes) or does not start?
- Try formatting or replacing the memory card (if your phone supports them).
- The reason may be a damaged media file or a long / incorrect file name. Delete your entire music collection and re-record it one folder at a time. This will reveal the problematic directory / file.
The camera turns off and does not work: the screen is black / the image is still, the camera is closed.
- Reset your camera settings: Settings> Apps> All apps> Camera> Clear data + Clear cache. Reboot your smartphone.
- Return the camera to factory defaults: in the camera interface, click the settings button and select Factory Defaults.
Why are some contacts' photos blurry, as if covered by a net?
Photos of these contacts are of low quality (they have low resolution). On your computer, through Google Contacts (in Gmail), move your contacts to the Starred in Android group (or move them to the Favorites group on your phone) and set new high-resolution photos for your contacts.
How do I open the Developers menu?
In the system settings, go to About phone> Software version> Additional and several times (seven to eight) quickly click on the Build number line. A message about activating developer mode will be displayed. The For Developers item will appear in the settings in the "System" section.
How do I transfer a program or game to a flash memory card?
Settings> Apps>, select an app, tap the Move button (for previous versions of HTC Sense: Settings> Apps, SD card tab, check the Move to SD card box; this tab also shows which apps you have installed on the card).
Please note that not all HTC programs and models support transfer to a memory card!
Why can't I save or copy files to the memory card (ext_sd)?
In Android 4.4 and higher, the principle of operation of programs with a memory card has been changed. Now programs (including file managers and browsers) can write data only to their own folder on the card (Android / data / program-name), and not to an arbitrary one. Therefore, write (copy, move) files to the memory card not from the phone, but from the computer by connecting the phone to it.
The connection and the Internet work poorly. The phone is losing network. The interlocutors complain about the loss of sound during a conversation, insufficient audibility, echo, "gurgling", "croaking".
The overwhelming majority of problems are related to the operator's network and the range of the network. Therefore, a universal way to diagnose and fix such problems is to change the network mode. We recommend setting the mode to GSM only (complete disconnection of 3G).
Options for changing settings:
- Settings> Mobile Internet> Network mode ("GSM / UMTS / LTE automatically", "GSM / UMTS automatically", "UMTS only", "GSM only").
- Dial in the phone interface * # * # 4636 # * # *> Phone information> Set preferred network type.
Other options for solving communication problems:
- Disable mobile internet.
- Do not cover the spoken microphone with your hand / finger.
- Replace the SIM-card with a new one (especially if you have received a SIM card for a long time) or change a standard SIM-card cut by your own hands to a micro-SIM.
- Change operator.
How can I see the list of recent programs (open the Task Manager)?
To open recently launched applications, double-click the Home button. The behavior of this button is configured in Settings> Display, buttons & gestures> Home screen.
How to remove "three dots" (a line with three dots to call the menu)? How to call the menu if there is no such button?
Go to Settings> Display, buttons & gestures> Home screen (Home button) - check the bottom switch. The program menu will open with a long press on the Home button, and the strip with a vertical ellipsis will disappear from the interface.
Why does the amount of (RAM) memory in the system properties not match the declared one?
Part of the memory is used by the Android operating system, HTC Sense and other service components. Less memory is always available to the user than indicated in the characteristics of the phone. ...
The item "Others" in "Settings"> "Phone memory" includes files of the operating system, system programs, files and drivers necessary for the operation of connected devices, maps of navigation programs.
How do I turn off the BlinkFeed news screen?
HTC Sense 5.5 comes with a built-in BlinkFeed mute feature. In Sense 5.0, BlinkFeed is disabled by this method.
How do I take a screenshot of the screen?
To take a screenshot on HTC, hold and hold the Power button and press the Home touch key once. Second option: power button plus volume down key.
The screenshots will appear in the Screenshots album (Gallery> My Photos). They are physically located in the pictures> screenshots directory.
After the update, the letter / icon N (Z) appeared in the top line: what is it and how to remove it?
Phone setup, operating system, firmware update, diagnostics
How to enter the engineering menu? How do I run diagnostics?
Enter the service codes on the keypad:
- * # * # 4636 # * # * - engineering menu. For devices based on Mediatek processors: * # * # 3646633 # * # *.
- * # * # 3424 # * # * - information, tests (HTC function test), diagnostics.
Another option is to run diagnostics in the HTC Assistant application (included in the standard set of HTC applications since 2014).
A small firmware update has arrived on the phone, and I'm waiting for a big one. How do I get it?
Currently, HTC phones are updated in two stages: first install the small update, after which restart the device (do not forget to uncheck Settings> Power> Fast boot). Check for updates again: new firmware will be available.
I received a notification about the availability of an update, and I do not want to install it. How to get rid of intrusive notification?
Press and hold your finger on the notification There is a system update, click Application information, in the settings menu of the "Connection error" program that opens, click Force stop. Make sure that the Auto update box is not checked in the system settings Software Update, otherwise the notification about the availability of an update will bother you again.
Downloading a new update and getting the error "System update: unable to download file"
Go to Settings> Apps> All Apps and clear the "Connection Error" and "Download Manager" app data.
There is a red frame around the screen and numbers on the screen, how to fix it?
Go to settings, there select For Developers. Uncheck the boxes:
- Pointer position (removes coordinate bars and numeric coordinates on the screen).
- Strict mode is on (removes the red frames around the screen).
The mode for the visually impaired has turned on, the image is zoomed in like when viewed with a magnifying glass, how to turn it off?
Uncheck Zoom Gestures / Show Magnifier in Settings> Accessibility.
The screen does not turn off when charging the phone!
In Settings> For Developers, uncheck the Do not turn off screen.
Buttons and menus in OS and standard programs are not pressed!
Check Settings> For Developers> Advanced> Animation.
How do I set up a recording of telephone conversations?
LEDs signal notifications for only 5 minutes, how to increase this time?
It is impossible to increase the duration of the activity of the LED indicators of missed events by standard means. Easy Reminder will help you.
Can I remove the memory card while the phone is on? If so, do you need to choose safe extraction and where is it located?
To remove the card, use the Settings> Storage> Eject SD card menu.
Explain the need for Settings> Power> Fast Boot. Is there a check mark?
How do I enable a third party keyboard? In the settings I put a check mark next to this keyboard, but when entering text I cannot turn it on.
Settings> Language & Keyboard - Check the box on the new keyboard. After that, in any program in which you can type text, click on the input field to bring up the keyboard. Then open the notification panel (curtain) and change the input method.
The standard keyboard is gone, what should I do?
Make sure the keyboard is turned on (Settings> Language & keyboard). Check if HTC Sense Input is disabled (Settings> Apps).
When entering text, the phone underlines all words in Russian in red
Settings> Language & keyboard> Check spelling> Fix HTC Sense Input (press)> Use keyboard language.
How to connect to the Internet via Wi-Fi if you need to enter a password in Russian, but only English letters on the keyboard? The button for switching to another language is not active.
Type the password in SMS, select, copy, in the field for entering the password for the wireless network hold your finger until the option "Paste" appears and click on it. You can also change the wireless password on your router.
How do I apply Beats Audio audio effects to a ringtone?
You cannot activate Beats Audio on an incoming call.
The volume of the ringtone and notifications decreases on its own, how to fix it?
Check how you have configured the volume of sounds (in the settings menu Sound> Volume): if the volume is set to the same volume for the system and multimedia, then by lowering the volume of the operating system or multimedia, you also lower the volume of notifications.
Make sure that the volume keys are not pressed when the phone is in your pocket (the volume is lowered even in sleep mode).
If Hangouts is installed, change your settings or uninstall it altogether, because it often conflicts with system sounds.
BoomSound speakers clog up over time. They need to be cleaned in circular motions with a dry toothbrush (do not press hard), after which you can turn the phone over and shake out the remaining debris with light tapping. Helps when one speaker sounds louder (or quieter) than the other. An example of the practical use of this advice.
Why do I have trouble hearing my interlocutor?
In addition to the reasons described above, the source of the problem may be an underestimated conversation volume. Adjust the sound with the volume keys directly during a phone call.
I opened the file and mistakenly noted "Set as default" / "Always use". Now I can not choose a program to open the file. How do I get the selection back?
Settings> Applications, select the program that opens the file by default, click the Clear defaults button.
Save me, Flash Player disappeared in the browser after updating to Android 4.4!
Adobe Flash technology is no longer supported on Android. Sites with video content have already migrated to video playback via the HTML 5 standard, which works in most Android browsers.
If you still need Flash, install the Dolphin browser and Dolphin Jetpack.
Why can't you copy, move, delete files (photos, videos, documents) on an external memory card in Android 4.4.2?
Starting from Android version 4.4.2, only standard programs (such as Gallery) can save files (and delete them) to the memory card (in an arbitrary directory). This is Google's policy. Third-party programs have the right to write only to their own folder on the card (Android / data / program folder).
Energy saving, battery
How to extend battery life and save battery life on HTC phone? Do I need to disable the communication modules? How do I calibrate the battery?
The answers to all these questions - in the article “Your HTC is running out of battery: what to do? ".
My phone is running slowly / dim screen / no vibration / Internet is disconnected when the screen is turned off, what should I do?
In the power saving settings, uncheck the corresponding boxes ("Power consumption by the processor", "Display", "Vibration", "Data connection"). For example, if there is no vibration when pressing the keys, in the power saving settings forcibly enable vibration confirmation by unchecking the Vibration checkbox.
Why can't I activate Power Saving Mode in Settings> Power?
Turn off high performance mode in developer settings.
Why am I getting a low score on the AnTuTu test?
Disable power saving mode before testing.
Do HTC phones support wireless charging?
As of early 2014, no HTC model can be inductively charged wirelessly.
How can I lower the brightness of the button illumination or turn it off altogether?
Key backlighting can be turned off or reduced with Capacitive Buttons. In the standard mode of operation, you cannot turn off the backlight - its brightness automatically changes depending on the ambient light. In the light, the backlight turns off by itself.
Synchronization, wireless interfaces and connections
Where can I find files received via USB / Bluetooth, downloaded from the Internet?
In the downloads folder in the internal memory (if necessary, a bluetooth folder is automatically created in it).
The hotspot / Wi-Fi turns off after 10 minutes of inactivity of the phone / after turning off the screen, what do you recommend?
First, check your power saving settings. Second, Wi-Fi> menu button> More> Keep connection in sleep mode> Always on (if this option is active, select Never).
The phone does not connect to the IEEE 802.11 wireless Wi-Fi network.
- Change the network security algorithm (from WEP or WPA to WPA2) or the encryption type (from TKIP to AES).
- Make sure your router does not have MAC filtering or other similar restrictions.
- Change the channel number in the wireless settings. Use the Wifi Analyzer software to determine the channel via your smartphone.
- In the settings, select only the wireless network range that is actually used (for example, 5 GHz).
- Uncheck the "DLNA auto-assignment" checkbox in Wi-Fi settings> Advanced.
- Delete the wireless network from your smartphone, recreate it and try to connect to it.
- Update the router's firmware or change the regional settings of the router (include the area code for Taiwan or China).
- Do a factory reset.
How to configure the phone to work in modem mode and "distribute" the Internet via Wi-Fi?
How to automatically switch to mobile Internet if Wi-Fi is lost?
Settings> Wi-Fi> Advanced> Auto switch to mobile internet.
How does the Wi-Fi Direct function work?
Wi-Fi Direct enables direct data exchange between phones that support this technology without being connected to a Wi-Fi network (no wireless router required). Wi-Fi Direct is enabled in Settings> Wi-Fi> Menu> Wi-Fi Direct. We recommend using the SuperBeam program to quickly send files.
How to display image from HTC phone to external display?
Why does the phone not see the USB flash drive via OTG / memory card?
- Try a different cable.
- Format the flash drive / memory card using exFAT or FAT (not NTFS) file system. FAT32 is used in microSD, microSDHC cards, and exFAT is used in microSDXC cards.
Contacts, phone book, SMS, messages
Notifications come from number 50 in the form of an SMS with the name of the region in which the phone is located (it is proposed to save or cancel). The salon said that this is a problem for many HTC owners. Is there some kind of solution to this problem?
1. Settings> Call settings> clear the Receive broadcast messages check box under Other call settings. The option may also be called "Get channel list" (uncheck the box and delete all channels).
2. If this item is not present in your phone settings (for example, in Desire 600 or One Dual SIM), install the SIM card in another phone (relatives, friends) and disable broadcast messages through the SIM card menu (disable channel number 50).
3. Contact the service center of your mobile operator and replace the SIM card (new SIMs are not configured with broadcast channels).
4. Install the Blacklist or Blacklist + program and add number 50 to the blocked list.
How to block (add to the "black list") a contact to receive incoming calls and SMS?
Hold your finger on a contact and select Block contact from the context menu. You will stop receiving notifications about calls and SMS.
You can remove a subscriber from the blocked list on the Call log> Blocked contacts tab. Press and hold a contact, then select Unblock contacts.
How to set up MMS?
Settings> Mobile Internet> Slot # 1 or # 2 Network (only for dual SIM models)> Internet access points. On the APN screen, tap the settings button and select Create APN. Find out the MMS settings on the website of your operator.
Example for MTS:
Name: MTS-MMS APN: mms.mts.ru Username: mts Password: mts MMSC: http: // mmsc MMS proxy server: 192.168.192.192 MMS port: 9201 MСC: 250 MNC: 01 APN type: mms
Why are there two “Contacts” items in the settings, in the “Accounts and sync” menu?
"Contacts" appears twice in Android sync settings due to translation errors. In the original, it says Sync Contacts (synchronization of Google Contacts) and Sync People details (synchronization of people from the Google+ circles). We recommend disabling the "bottom" "Contacts" if you are not actively using G +.
The phone stopped receiving SMS, although it sends itself. The phone stopped sending SMS from one of the SIM cards.
Check if the SMS center number is entered correctly (Messages> Settings> Text messages (SMS). Sometimes it is erased. It also helps to re-save the SMS center number.
Check that the SMS center is listed for both SIM cards (for dual-SIM phones).
How to set a ringtone for a specific contact in HTC?
There are three ways:
- In the music player, click on the menu (three dots to the right of the ringtone name) and select Ringtone for contact.
- In the phone book ("Contacts"), open a contact, click Ringtone (by default) in the Options section, in the window that opens, click the "plus" button in the upper right.
- A method that is suitable for budget models without a full-fledged HTC Sense and without the "contact melody" function: add a contact to a separate group and then set a melody for it.
How to assign a ringtone to calls to a specific group of contacts?
Open an arbitrary music composition from the Music folder in the media player, click menu and select Set as contact melody, enter the name of the contact group for which you want to assign a melody in the search bar, mark all found contacts and set the melody.
Why is the contact not visible in the phone book and is not searched, although it exists?
When saving the contact, specify the type as Google. In the "Contacts" at the top left, select "Phonebook" and check the boxes on the necessary items (in particular, Google).
Marriage, defects, "glitches"
I hear a lot of noise during the conversation and in the videos taken, what should I do?
Use a needle to clean the openings of the spoken and noise microphones.
Why do you hear clicks in the speakers?
The BoomSound amplifier turns on and off. It is impossible to eliminate these clicks.
What to do if mobile internet is lost?
It happens sometimes. Turn on / off Airplane mode or reboot the unit.
How to fix if the SIM-card periodically disconnects / falls off?
Check if the SIM disconnections are related to the bending of the case near the SIM card slot. If this is the case, make (from electrical tape, cardboard, plastic) backings around the slot that will prevent the back cover from pressing on the slot.
For phones with the type of micro-SIM cards: replace the cut-off card with a new micro-SIM at the service provider.
On the screen of my HTC there are blue stripes (stripes), is this a marriage?
A grid of gray or blue stripes / lines visible in the sun when the screen is off is a touchscreen element that handles touches. These blue stripes have been a design feature of HTC smartphones since at least 2012. Lines do not affect the performance of the display in any way and are not a defect.
Why is the camera rattling?
The autofocus mechanism makes noise. There is no reason to worry.
My phone has two BoomSound speakers. Sometimes the top one stops working, what should I do?
Do not disconnect the headphones while audio is playing.
Possible solutions:
- restart your phone;
- connect and disconnect the headset / headphones directly while playing sound (if it doesn't help, then turn on the music, connect the headphones, pause the music, disconnect the headphones, turn on the music);
- reset your phone to factory settings;
- contact the service center
For incoming or outgoing calls, the speaker is automatically turned on (speakerphone), how to solve the problem?
1. When the connectors (microUSB or headphone) are dirty, the contact is closed, and the phone thinks that it is in the car dock, turning on the speakerphone. Careful thorough cleaning of the microUSB connector with a cotton swab dipped in alcohol, a brush or a toothpick helps.
2. Try plugging in a headset and making a call with it.
3. Go to HTC Car> Settings and uncheck the Auto connect box.
4. If the speakerphone started to turn on during outgoing calls in February – March 2014, the reason is in the Chrome and Opera browsers. Update them to the latest versions.
Photos and videos taken with the camera after a while do not appear in the gallery and do not open; instead, a black screen and exclamation marks in a triangle. How to fix?
A 100% solution to this problem has not yet been found. Try replacing the memory card or saving photos to internal memory. Also read the tips above (about closing programs and the camera).
Where can I get the PIN for the Rescue program that the support team works with?
The Rescue utility application allows an HTC support person to remotely connect to your phone, view system information about it, run diagnostics, and more. ...
The top line (status bar) disappears for a few seconds and the System UI error appears.
If you own an HTC smartphone based on Android 4.0 or later and see the messages “The System UI has stopped. Tell HTC? ”,“ System UI error ”,“ HTC Sense error ”, during which the top notification bar disappears and the desktop wallpaper changes, the problem is caused by WhatsApp. One of its 2015 versions contains a software defect that causes the notification line and the System UI to crash when messages are received. Download the latest tested version of the program, in which this error has been fixed (the source is the official WhatsApp website, this version is currently not in the Play Market): Download WhatSapp 2.12.173 (fixes the System UI error)
The installation of applications from third-party sources must be allowed, that is, not only from the Google Play store (Settings> Security> check the box "Unknown sources").
I found out that my phone is made in China. And HTC is Taiwanese! I was deceived?
First, we must not forget that technically Taiwan is a province of China. Secondly, HTC has factories both on the island of Taiwan and in mainland China, in its southeastern part (in particular, in Shanghai). The factories are separated only by the Taiwan Strait, with several hundred kilometers between them. Thirdly, uniform quality control standards are in place at all HTC factories. Imagine that a Moscow company has opened additional production in Kazan or Kaliningrad. Would you stop buying her products?
You can find out the region of manufacture of your device by the serial number: HT and FA - Taiwan, SH - China.
Camera
If there is little light, pink / purple noise, lilac and red shades appear in the photos, how to remove them?
When shooting indoors with fluorescent lights, flicker / streaks / waves appear in photographs.
In the camera settings, set the exposure to +1. How to do it .
How do I change the resolution (size) of images in my Ultrapixel camera?
If you have a camera with "ultrapixels" (4 megapixels), you cannot change the resolution of images in the settings. Resize photos on your computer or in photo editors for your phone.
How to change the scale of shooting (zoom), if the zoom in / out +/– has disappeared?
This is new in Sense 5.5. Scale with a pinch (pinch / pinch).
Why doesn't autofocus work when shooting movies?
In the camera settings, uncheck the Lock focus when recording video box. If this check box is selected, you can focus during video recording by tapping the screen.
Where are the photos taken?
In the DCIM folder. For example, / storage / emulated / 0 / DCIM / 100MEDIA for internal storage.
The phone has been updated and the 360-degree panorama has disappeared
In the camera program, click the menu (three dots at the bottom left) and select "swept panorama" (the fourth item in the line starting with AUTO).
Navigation, GPS, location
Why is my location poorly determined?
Settings> Location, uncheck By network coordinates (the phone will not determine your coordinates over Wi-Fi networks and cell towers, which it often does by mistake).
A forced transition from 3G to 2G can also help.
Why does it show the weather incorrectly in the widget (incorrectly identifies the city and region)?
Delete the widget and add it again. The problem will disappear. Restarting without an active "fast boot" option also helps (look for it in the power settings).
What gestures does HTC Sense 6.0 take when the phone is in standby mode (with the screen off)?
Double tap - turn on the screen and go to the lock screen, double tap again - turn off the screen / sleep mode. Swipe left to center - go to BlinkFeed. Scrolling to the right to center - go to the main screen. Swiping from bottom to top - Returns to the screen you were on when you locked your phone. Scrolling from top to bottom - starts voice dialing. Pressing the volume button in a horizontal position - launches the camera.
How do I change the theme?
In Sense 6.0: Settings> Personalization> Theme. Some colors of interface elements are changed.
How do I quickly navigate to shortcuts in the notification panel and open general phone settings?
Swipe down with two fingers - a panel with shortcuts for quick settings will open. Hold your finger on the quick settings icon () and you will be taken to the phone settings.
How do I make the battery icon show the remaining battery level as a percentage?
Settings> Power> Show charge percentage.
How do I remove or replace shortcuts from the Sense 5 launcher (four icons at the bottom)?
Go to the application menu (central button on the launcher). Click on the shortcut and, while holding your finger, drag the shortcut outside the panel. Be careful: replacing shortcuts is possible only in the programs menu ("All applications"), and not on any screen.
How to organize shortcuts into folders? How do I rename a folder?
To create a folder, drag one shortcut to another. Click once on a folder, then click on its name. The keyboard will open and you can give the folder a new name.
How do I quickly access the on / off shortcuts for communication modules and other quick settings?
Open the "Notifications" panel (the top line is the "shutter") not with one, but with two fingers (works in firmware with Android 4.2.2 and higher).
How do I turn off the lock screen completely?
Settings> Personalization> Lock Screen Style> No Lock Screen. On phones with Android 4.3, it does not turn off, so you need the No Lock program.
How do I show the battery charge as a percentage?
Settings> Power> Show battery charge.
How to add VKontakte or your own RSS to BlinkFeed?
At the moment, support for VKontakte is not implemented by the Sense developers, but starting with Sense 5.5 you can add your own RSS feeds.
How to add regional (Russian, Ukrainian) news to BlinkFeed?
This is done in the BlinkFeed menu (three dots at the top right) Topics and Services> Regional News for Sense 5.5 and under Settings> Local News for Sense 5.
How do I return a hidden application to the list of programs?
You can hide apps in Sense 5. To do this, in the list of applications, click the menu (or drag the screen down until the settings line appears), select Custom view mode and then Hide applications. To show hidden apps, select Hide Apps again.
How do I put a scrolling wallpaper on my lock screen and desktop?
Free third-party application Landscape Wallpaper will help. You can set different wallpapers on the lockscreen and the home screen.
Questions about dual-SIM-smartphones HTC (with support for two SIM-cards)
How to configure which SIM to use the mobile Internet through? How to choose the primary and only SIM card for mobile internet?
Settings> Network manager> Preferred network. Select one of the SIM cards. Internet access will take place from it.
How to access the Internet from a second SIM card?
1. Set the second slot as a priority in the settings: Settings> Network manager> Preferred network> Slot # 2.
2. Check that the parameters of the access point are entered correctly (find out on the operator's website): Settings> Mobile Internet> Slot No. 2 network> Internet access points.
Please note that many models in the second slot do not support 3G, only 2G (EDGE).
How to completely block access to the Internet from one of the SIM cards?
Delete the APN settings for this SIM card (slots 1 or 2) or enter incorrect data in them. But in practice, it is enough just to make one of the slots preferable (see the previous advice): Internet access will be carried out only from it.
How to make the phone ask which SIM to call it from when choosing a contact?
The options are:
- In Skype (especially if an old version of the program is installed), uncheck the "Automatic authorization" box.
- Phonebook> Contacts> Menu> Open Account Settings> Skype> Delete.
- Select a subscriber from the call log.
How to make sure that when you select a contact, the phone not asked which SIM to call him and the call began with one click?
Place on one of the desktops “speed dial” shortcuts for the desired contacts (not the “Contacts” widget, but individual shortcuts). The call will be made only through the first SIM (it will not work to make calls through SIM 2 - this is HTC's flaw).
Tell us about the principle of operation of two active radio modules, how safe are they for health?
The SAR indicator for One DS is 0.86 W / kg, for Desire 600 - 0.772 W / kg (HTC, unfortunately, does not indicate for two or for one module), but this is within the norm of up to 2 W / kg. If you really need a device with two SIM, then you can use it without fear. Radiation in HTC phones is less than in two-SIM phones not certified in the CIS.
If you use one SIM card, will the second radio module be active? Is the radiation the same when using one and two SIMs?
Disable slot 2 in settings. The second radio module will not be in active mode, which will reduce the radiation.
