Fans of The Elder Scrolls Online are faced with an unpleasant situation when, after installation, the game does not start. Or errors appear during the installation process. Let's figure out what the reason is and fix the problem. The methods outlined in this article are not limited to The Elder Scrolls Online. If not enough, the problem has not been resolved, read other materials on the site.
The Elder Scrolls Online is not installed
If The Elder Scrolls Online won't install, see if you have enough free space on your hard drive. The distribution requires free space, so a few gigabytes of extra space won't hurt. Many modern games require a significant amount of space.
The Elder Scrolls Online installation is blocked by antivirus
Often, anti-virus programs, in the fight against viruses, protecting our computer from the effects of external threats, for security purposes, block numerous processes performed by the operating system. Sometimes this security is so strong that the antivirus blocks access not only to viruses, but also suspends some normal processes, possibly mistakenly considering them potentially vulnerable. Disable your antivirus during installation.
Cleaning your computer and restarting
Sometimes, a simple reboot of the system can solve many problems at once during the installation of games and their subsequent work. The same applies to programs, applications. There are many reasons: the computer is clogged with garbage, the system cache is full, the maximum permissible number of simultaneously running processes, perhaps some are frozen and not running, but they put a load on the system. Cleaning your computer and restarting will fix the situation.
No Internet access
Some game clients require an Internet connection during the installation process, providing access to the installation server or the update server. Make sure the quality of the connection, and if there is no Internet, be prepared for problems with the installation of The Elder Scrolls Online. It's good if the system gives an error message. And if there is none, you can think for a long time and wonder why the toy is not installed.
The Elder Scrolls Online not starting
Before looking for reasons why The Elder Scrolls Online won't launch, make sure that the installation itself was successful. Otherwise, if there were failures during the installation process, but at the same time the game was installed, it is impossible to guarantee the subsequent launch and performance. If it starts, you're lucky. What will happen next is unknown. Remember the installation process.
Reinstalling the game
Many gamers have repeatedly faced a situation where they had to reinstall games. This appears to be the case where reinstalling The Elder Scrolls Online will fix the issue. What is the reason for this, it is not known, maybe the antivirus or firewall "ate" some files or something else at the time of installation, but after installing the game again, it starts and works. Uninstall The Elder Scrolls Online and reinstall, paying attention to every detail during this process. Perhaps at some point the program will ask for additional files, etc.
There are times when installing on top of an already installed game solves the situation. The installer may prompt you to update the files. This eliminates the need for deletion. Well, something like this.
Finding information on the text of the error
Another option. Problems launching The Elder Scrolls Online are usually accompanied by a corresponding system message. Search for the text of the error, as a result of which you will receive the most detailed answer, and, moreover, concerning this specific problem. Actually, the decision will not be long in coming. This will pinpoint the cause and correct the problem.
By the way, for some reason I always forget about it. Until I turn the whole computer over. But this one the method works at all 92%... It is enough just to hammer the text into the search and find a useful article. So you will definitely solve the problem, you do not need to send the PC to the workshop ahead of time and incur additional costs. There is a lot of useful material on the Internet - study it.
Launching The Elder Scrolls Online as Administrator
Run the game as administrator. In our case, to run The Elder Scrolls Online as an administrator, you need to right-click on the game's shortcut and select Run as administrator... Subsequently, if this method helps to solve the problem, make it the default. Open Shortcut Properties, in the Compatibility tab, and check the box Run this program as administrator.
The Elder Scrolls Online is not compatible with the system
Another obstacle to running The Elder Scrolls Online may be incompatibility with your operating system. In this case, in the same place, in the Properties of the shortcut, add the checkbox Run the program in compatibility mode, select the required OS from the drop-down list.
.NET Framework not installed
It is quite a serious problem to launch The Elder Scrolls Online that the .NET Framework library is not installed on the computer, which provides launch and maintains the performance of programs and applications, including games. This is a prerequisite and Microsoft .NET Framework must be installed on your PC.
There are different versions of the .NET Framework. The presence of one of them on the computer cannot sufficiently guarantee the correct operation of the program. If, for example, a library is already installed on your computer, but the game requires - download and install it. Reboot your PC. The previous version will not be deleted or overwritten. They will just work together.
Take advantage of programs that prepare your computer for the game to work properly, and help you avoid many problems and errors.
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DirectX availability
Perhaps the most important condition, a requirement that must be fulfilled for games, including The Elder Scrolls Online, is that the. Without it, no toy will work. Almost all distributions that require DirectX installed already include this set.
Typically, DirectX is installed automatically during installation. If it is missing from the distribution, download and install. It is not necessary to do this before installation, you can also after, but the presence on the computer is simply necessary. Download links are located above.
What if The Elder Scrolls Online isn't working?
Do not despair if you have already tried all the methods and nothing helps, the game does not work. Perhaps these tips will seem too vague, incomprehensible, errors are still present. Reconsider, did you do everything right? If necessary, download a different distribution of The Elder Scrolls Online, if purchased from a store, contact the retailer (manufacturer) for assistance. Maybe the disc is damaged, something is missing. This is normal, quite natural, it happens. Use a different distribution and reinstall the game.
As a last resort, there are situations when the operating system is still incompatible with The Elder Scrolls Online. Update the system using Windows (via Update Center). The game will work. If the manufacturer has indicated compatibility, then it is responsible for this. Update your operating system.
Reinstalling the OS is an extreme case. Not sure about statements like "the operating system is pirated ... assembly ... will not work ..." or "hacked, pirate toy - throw it away ..."... The point that is worth your attention is to remember if there were any similar problems with other games, in particular those similar to The Elder Scrolls Online. And if problems were observed, this suggests that it may be time to update something in the system or reinstall it. Thank you for attention!
Other materials
If The Elder Scrolls Online crashes, The Elder Scrolls Online will not start, The Elder Scrolls Online will not install, controls not working in The Elder Scrolls Online, no sound, errors occurring in The Elder Scrolls Online saves work - we offer you the most common ways to solve these problems.
First, check if your PC meets the minimum system requirements:
- OS: Windows 7 (64-bit)
- Processor: Intel Core i3 540 / AMD A6-3620
- Memory: 3 GB
- Videocard: DX 11, 1 GB (NVidia GeForce 460 / AMD Radeon 6850)
- HDD: 85 GB
- DirectX: 11
Be sure to update your graphics card drivers and other software
Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, drivers specially optimized for them are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not resolved by installing the current version.
It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may contain a large number of not found and not fixed errors.
Keep in mind that games often require the latest version of DirectX to be installed, which can always be downloaded from the official Microsoft website, for stable operation.
The Elder Scrolls Online not starting
Many problems with the launch of games happen due to incorrect installation. Check if there were any errors during the installation, try uninstalling the game and running the installer again, having previously disabled the antivirus - files that are often needed for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.
It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode with different versions of Windows.
The Elder Scrolls Online crashes. Low FPS. Lags. Friezes. Hangs
First, install fresh drivers on the video card, this can significantly increase the FPS in the game. Also check the workload of the computer in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that a process is consuming too many resources, turn off its program or simply end this process from the task manager.
Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and turning them off will significantly increase performance without significantly affecting the picture quality.
The Elder Scrolls Online crashes to the desktop
If The Elder Scrolls Online often crashes to the desktop, try to reduce quality of the graphics. It is possible that your computer simply lacks performance and the game may not work correctly. It's also worth checking out the updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.
Black of black screen in the Elder Scrolls Online
The most common black screen issue is a GPU issue. Check if your graphics card meets the minimum requirements and install the latest drivers. Sometimes a black screen is due to insufficient CPU performance.
If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT + TAB), and then returning to the game window.
The Elder Scrolls Online is not installed. Installation hangs
First of all, check if you have enough HDD space for installation. Remember that for the installation program to work correctly, the declared amount of space is required, plus 1-2 gigabytes of free space on the system drive. In general, remember the rule - the system disk should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.
Installation problems can also occur due to lack of internet connection or unstable operation. Also, do not forget to suspend the antivirus during the installation of the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering it as viruses.
Saves not working in the Elder Scrolls Online
By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system disk. Often, save files are stored in the documents folder, which is located separately from the game itself.
Controls not working in The Elder Scrolls Online
Sometimes in-game controls do not work due to the simultaneous connection of multiple input devices. Try disconnecting your controller, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your controller does not work, then remember - officially only controllers that are defined as Xbox joysticks support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).
Sound doesn't work in The Elder Scrolls Online
Check if the sound works in other programs. After that, check if the sound is muted in the settings of the game itself and if the audio playback device to which your speakers or headset is connected is selected. Next, while the game is running, open the mixer and check if the sound is muted there.
If you are using an external sound card, check the manufacturer's website for new drivers.
Proxy TESO, for those who have a "complex" Internet
Actually, the topic is about an unexpected question that, unlike its "launcher", the game itself in a proxy does not know how in any form.
This is manifested by the same "error for all cases" Error 201, as a potential detection, I can only say it climbs out immediately without any delays.
(Error 201, with a suggestion to try again or to move to the support service. I wonder what they will answer there ...?)
So, to solve this problem, we need a proxy program. There are a lot of them, but I will recommend Proxifier.
If you don't like it, you can try other options, but I'll just say that this one was not the first one that came to my hand (I tried ProxyCap before it), but the first one who was able to intercept the network requests of the game, so far not all are suitable, and what the browser started working without any additional settings - this is not yet an indicator of performance.
Next, I will tell you how to set up Proxifier v3.29 in the example on Windows10x64 (In theory, it should work equally well on Windows7x64, Win8x64, well, maybe except that you have to look for older versions of the program)
Actually the first thing - we put the proxy itself, restart Windows, start it.
At the first start, the settings and monitor window should immediately pop up: 
(Fig. 1 Settings and control window)
If this does not happen, look for a gray square in the system tray - double-click on it or RMB-> Open Proxifier: 
We go to the help-> register menu and quack the proxer . (enter any name, we take the key from the keygen). You don't have to do this right away, by default it is set with a trial period of 30 days and does not remind about it.
Configuring:
1) Press the button "1" (see Fig. 1) and see the window: 
(Initially, it will be empty, the already configured version is shown here for as many as 2 proxies)
Next, click the "Add" button and in the window that appears, enter the data of your proxy server: 
Enter the proxy settings in the Address and Port fields, respectively, and also indicate its type below in the list. The picture shows an example for an HTTP proxy (as the most common option).
Note - do not immediately worry about HTTP (S) proxies, the fact that such proxies work only with the HTTP protocol is nothing more than a myth, the only one generated and justified by the fact that in the zoo of such servers there really are representatives who cannot pass anything through themselves except HTTP.
Now you can click the "Check" button and check if everything has been entered correctly by the built-in testing utility (which will try to access the Internet through the specified proxy): 
2) Press the button "2" (see Fig. 1) and see the window for setting the rules: 
Here you can go in two ways - just intercept the traffic of absolutely all programs, in this case, just in the "Action" field of the "Default" line, select the configured proxy in the drop-down list.
Or longer, if we do not want to put absolutely all programs on the Internet. Click the "Add" button: 
Here in "Name" we enter the name of the rule, in the field "Applications" we enter "eso64.exe", or press the button "Browse ..." and select the EXE file of the game, which lies along the path: % Disk / folder where the game is installed% \ The Elder Scrolls Online \ game \ client \ eso64.exe, but in any case, Proxifier distinguishes applications only by the name of the EXE, ignoring the paths.
Leave the rest of the fields unchanged and just click "Ok". And we get our new rule as another line in the original list: 
For which (similar to "Default" above) we simply select a proxy.
3) Press the button "3" (see Fig. 1) and see the DNS settings window: 
Here we just do everything as shown in the picture. (This is how it should be by default.) But if suddenly the browser (as a test) does not open the page, it may help to uncheck the "Detect ... automatically" checkbox and leave it on "Resolve ... trough proxy", which forces the direction of DNS requests to the proxy server.
Everything. Now launch TESO and it should work!
And if not, perhaps "your" proxy server really doesn’t know how to do anything other than HTTP, but I will not consider these questions here, and I will only advise you to contact your provider and mention that the game needs a connection with the following addresses (in the format server: port):
<лаунчер>
launcher.bethesda.net:80
patcher.elderscrollsonline.com:80
live-services.elderscrollsonline.com:443
marketing.patcher.elderscrollsonline.com:80
<сама игра>
geoip.snxd.com:443
analytics.patcher.elderscrollsonline.com:80
live-eu-services.elderscrollsonline.com:443
files.elderscrollsonline.com:80
159.100.232.100:24502
159.100.232.156:24123
159.100.232.23:24104
(the last 3 IPs do not designate themselves in any way and, apparently, are hard-wired in the game (which does not exclude that they can change, and actually like the readable addresses, with the next update. The only thing I can say about them is that they are located in Texas and belong to the Gazebo)
And I wish you all good luck.
download this article (in HTML + pictures).
