If the mouse is connected to the system unit via the PS / 2 connector (a round socket on the rear panel, next to which there is sometimes a mouse image), it cannot be connected or disconnected "hot", i.e. when the computer is on. A short circuit may occur, to which the PS / 2 ports are very sensitive.
If you see that the cursor is not moving and the system is not responding to mouse keystrokes, shut down the computer using the keyboard. Press Ctrl + Esc or Win to open the Start menu. Use the Down Arrow and Enter to select the Shut Down command and confirm the shutdown request by pressing OK.
Disconnect the mouse cable from the port and carefully, being careful not to bend the pins of the electrodes, reconnect - the problem may be a lack of contact. Turn on your computer. If the mouse works, then you did everything right.
USB ports are hot-pluggable. However, if the mouse is connected via USB, nevertheless turn off the system unit before the connector - a reboot may help.
If the problem persists, test the mouse on a different computer. If the cursor is moving and the keys are working, there may be a bad port on your system unit or there may be a software problem.
To identify the source of trouble, alternately connect known working mice to the computer through the PS / 2 and USB ports. Usually no special drivers need to be installed - standard Windows utilities are also suitable. If none of the devices work, it is most likely a software problem.
Using the Win keys, directional arrows, Tab and Enter, from the Start menu go to Control Panel, activate the System icon, in the Hardware tab, click Device Manager, then open the Mouse and other pointing devices list ... Use the Shift + F10 combination to bring up the context menu and select the "Delete" command, then reboot. The system detects a new device and re-installs the drivers on it.
If you have connected new hardware or installed a new program, the cause may be a hardware conflict. Login to the system in safe mode when it boots in minimal configuration. To do this, restart your computer and press F8 after a short beep. Select "Safe Mode" from the boot modes menu. Answer “Yes” to the system's request to continue working in this mode. If the mouse works fine, remove the new hardware and software. Boot into normal mode.
If System Restore is enabled on your system, try selecting Last Known Good Configuration from the Mode Selection menu. The system will offer you several system restore points to boot. Pick the one that is closest to the time the problems started. If the attempt fails, try a different date.
You can enter the system recovery mode in a different way. When rebooting, select the "Safe Mode" option, but when asked by the program to continue working, answer "No". After that, you will be prompted to select a restore point.
Windows OS has a built-in "Troubleshooter". To launch it, go to the "Control Panel" using the keyboard and expand the "Mouse" icon. Go to the "Hardware" tab using Shift + Tab and press "Diagnostics". Use the "Next" button to run the diagnostics. Press Shift to select an answer to the system questions. Perhaps, as a result, it will be possible to find out the reason for the inoperability.
If these methods do not help, check your computer for viruses. Download the free AVZ4 program and deploy it on a USB flash drive. Press Win + R and enter the command F: \ AVZ4 \ avz.exe in the "Open" window, where F: is the name of the removable disk in the system. Start scanning.
If the mouse works, but from time to time, right-click on an empty space on the screen, select the "Properties" option and go to the "Options" tab. Click "Advanced" and select the "Diagnostics" tab. Move the "Hardware Acceleration" slider one space to the left and confirm with OK.
Sources:
- Download AVZ4
- the mouse on the computer does not work
Today there are two ways to connect a computer mouse: via the USB interface, and also by means of a cord. Each method has its own advantages and disadvantages.
You will need
- Computer, mouse, driver.
Instructions
Connecting a wireless mouse via USB. This method can be conditionally in two stages: installing the necessary software and the mouse itself. Before you can use Yu, you need to install drivers on your PC, which must be included in the general delivery set (there must also be a USB transmitter in the set, due to which it will work).
Driver installation. Insert the software disc into the drive, and then install the appropriate drivers for your mouse model on your computer. During the installation process, it is not recommended to change its paths (if you are an experienced PC user, you can install the drivers in the directory that you see fit). After the software for the mouse has been installed on your computer, you can proceed to connecting it.
Plug the transmitter that comes with the mouse into any active USB port. Check if your mouse has a charged battery. After detecting the device by the computer, switch the toggle switch on the mouse to the "ON" position. You can now continue working with your new mouse.
Connecting a mouse via a wire. Here you will not have to perform any manipulations with the system settings. All you have to do is plug the wire into the corresponding socket on the back of the PC (the plug is usually marked green, hence you need the socket of the corresponding color).
Users of computers, including laptops, can hardly imagine working without a mouse. A rare user knows how to control a computer using the keyboard, and in many applications, not all controls can respond to keyboard actions. If the mouse cursor stops responding to movement, follow these steps.
Instructions
Reboot your computer. If the keyboard is still functional, press the Windows key to bring up the Start menu. Navigate to Shut Down by using the arrow keys on the right side of your keyboard and press enter. If neither the mouse nor the keyboard is responding, use the reset button or turn off the computer using the power button. Press and hold the power button of the computer until the computer turns off (you can hear this over the fans inside the case).
Turn off your computer and check the mouse cable. Remove and reinsert the connector. If your mouse has a USB connection interface, you can do this even when the computer is turned off. If PS / 2 - be sure to turn off the computer before manipulating, otherwise you risk damaging the PS / 2 port on the motherboard.
Try connecting your mouse to another computer to test. If the mouse does not work there, then it is out of order. Unfortunately, computer mice are not repaired due to the low cost of the device. Purchase a new mouse from a computer store. Ask your consultant to help you find the best option for your computer mouse. First of all, you will need to explain what exactly you are doing. For example, special gaming computer mice have been created for games.
If the mouse works, but you have difficulty hitting the interface elements, clean the window on the mouse “belly” from which the red ray is shining. Wipe it off with a slightly damp cloth or plastic wipe. Go to the manipulator settings in the "Control Panel" to adjust the speed of the cursor. Move the cursor in different directions to fully adjust the sensitivity and speed.
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A modern computer mouse is a fairly reliable device that can work reliably for many years. Nevertheless, sometimes it also has malfunctions. Instead of going to the store for a new mouse, you should try to repair the old one.
You will need
- - soldering iron and solder;
- - insulating tape.
We are used to interacting with OS Windows using a mechanical manipulator, simply a mouse. The mouse allows you to almost not use the keyboard, because with the mouse you can:
Manage system processes;
- to perform almost any system operations;
- perform the functions of the context menu.
But what if the mouse suddenly stopped working? What if the manipulator does not respond to commands, twitches, does not perform the actions we need?
Mouse does not work: what to do
Physical malfunctions
1. It is necessary to check through which connector the mouse is connected to the system unit. This could be a circular PS / 2 inlet. In this case, it is better not to connect the connector when the computer is running, otherwise a short circuit may occur.
2. If the OS does not "see" the mouse, you need to turn off the computer without its help. To enter the Start menu, use the Ctrl + Esc combination or the Win button. "Down arrow" and Enter select "Shutdown", press the "OK" button.
3. Often the reason lies in the disappearance of the contact. To test this, unplug the mouse and plug it back in. Now turn on your computer. If everything works, the problem is resolved.
4. If the mouse is connected via the USB port, then it can be connected without turning off the computer. If reconnection does not help, it is better to turn off the system unit, and then try another USB input. It happens that the mouse is not connected through another connector, then you need to connect it to some working PC and test it.
In the case when a 100% working computer "sees" the mouse, it is possible that the connector on your PC is broken or there is a problem with the software. To check the operation of the connectors and inputs, you need to connect other working mice to the PC (it is better to check both inputs - PS / 2 and USB).
Software errors
If all procedures with connectors and inlets, as well as other physical parameters, do not help, then the problem is probably in the software. Enter the "Control Panel". For this:
a) press the Win key, and then "directional arrows", Tab and Enter, in the "Start" menu, find "Control Panel";
b) then find the "System and Security" icon, - the "Hardware and Sound" tab;
c) select "Device Manager".
d) through the Device Manager, expand the list "Mouse and other pointing devices";
e) then turn on the Shift + F10 menu;
f) then "Delete".
g) restart your computer (below we have presented this process in the screenshots).
When turned on, the system will re-install the drivers on the newly detected device (that is, on the same mouse that we removed in the previous step).
Hardware compatibility errors
What if you installed new programs, connected new hardware, and the mouse stopped working. In such a situation, a hardware conflict is possible.
To fix the situation, you need to enter the system through safe mode. To start Safe Mode, restart your computer and press F8 when you hear a beep. Select "Safe Mode". Then click “Yes”. If the manipulator functions, you need to remove recently installed programs. Now turn on your computer normally.
Also, the problem of hardware incompatibility can be solved by selecting "Load Last Known Good Configuration" in "System Restore". Here you need to set a restore point closest to the start date of the difficulties. If nothing happened, then choose a different time.
It is also possible to enter "System Restore" through "Safe Mode", then to continue working you need to click "No", then select a restore point.
Running Troubleshooter
Windows has a "Troubleshooter" module. You can take advantage of its capabilities.
Using the keyboard, find the "Control Panel", the "Mouse" icon, the "Hardware" tab. Shift + Tab keys switch to "Diagnostics". Then "Next". To respond to system requests, you must use the Shift key. Diagnostics can help identify faults.
Other probable problems
If all else fails, then scan your PC for viruses. You can install AVZ4 or. Antivirus software can run on a flash card. True, you will have to prepare such a USB flash drive in advance, which is almost unrealistic. However, those antiviruses that are already installed must be run for verification!
Step 1: Connect the mouse to a different USB port
See which input your mouse is connected to your computer. In most cases, the connection is made via a USB port, but devices with a PS2 connector are still rare.
The first step is to check the health of the USB port, because it can be damaged and cause problems with operation. Connect the mouse to a different port without turning off the power of the computer - it should be detected in a few seconds.
Step 2: Check the settings in Windows Device Manager
If the above method does not work, the culprit may be the controller responsible for the operation of the USB ports. The system is equipped with a function that, as part of the energy-saving mode, disables or reduces the activity of individual computer components. There is a possibility that the mode is affecting and therefore Windows 10 sometimes "does not pick up" clicks of the left button.
In Windows 10, right-click on the Start button and go to Device Manager or call it with the command “devmgmt. msc "
Expand USB Controllers. Here you will find items such as Generic USB Hub and USB Root Hub. Double-click each one and go to the Power Management section.
Uncheck the "Allow this device to be turned off to save power" checkbox. Repeat these steps for each item under USB Controllers.
Step 3: Check Power Options
The next step is to configure the power settings for the active profile. To do this, go to the Windows 10 Control Panel and enter "Power Settings" in the search box in the upper right corner.
A window with a list of basic and sub plans will appear. One of them will be marked, that is, the one used by the system. Click next to it on the item "Change plan settings", and then in the new window select "Change advanced power settings".
Find "USB Options - Disable USB Port Temporarily Option" and select "Disabled". Then check how the device works.
Step 4: turn off touchpad lag (in laptops)
Windows 8.1 and 10 are packed with features that are useful for laptop users, including slower response to clicks while typing. Have you ever happened to be typing on a laptop and accidentally touched the touchpad with your palm, causing the mouse cursor to jump?
The touchpad lag serves to prevent such situations. When the laptop detects that you are using the keyboard, click delay is triggered. However, this feature may not be convenient for players who play on laptops with mice, and here's why.
It turns out that in some cases the function blocks the action of the mouse buttons connected via USB. If you are playing on a laptop, then your hands are usually on the keyboard all the time - the rest of the input devices, for system reasons, should not be involved.
The delay function treats the game in the same way as typing, and blocks mouse clicks for a short period of time, and, unfortunately, periodically (the button fires every other time). In this case, the latency feature on the laptop can be disabled.
There are two categories of reasons why the mouse does not work from the computer - software errors and hardware failures. However, not every user can quickly and accurately establish the truth of the event. Therefore, we will consider in detail each of the main causes of breakdowns and ways to eliminate them.
Three most likely causes
So, if the mouse does not work on the computer, then, most likely, due to the following three reasons:
- Mechanical breakdown. Optical, wireless or wired mice often break down due to chip failure. A break in the wire or breakage in the connector of the device may also occur.
- The button and / or wheel ceased to function. Most likely, the reason lies in a mechanical failure, but there may be software violations after a virus attack.
- The device does not work in a specific application (game, program). In this case, you need to look at the settings of the application itself.
Button atrophy
It also happens that the wheel turns pages and documents, but the right mouse button or left button does not work. In the structure of the device there is such a particularly sensitive part as a micrik. With its help, a signal is transmitted from pressing the mouse button itself. In this case, the micrik often simply breaks off. There are two ways to solve this problem - to solder a button or buy a mouse, and if you consider that the simplest computer mouse costs a penny, many users prefer the latter.
Features of the mouse connector
The mouse can be connected to a computer via both USB and PS / 2 connectors. If your USB mouse doesn't work, the first thing to check is the LED. In the case when it is lit, but the mouse does not work, the operating system is to blame. On the other hand, if the device does not work and the sensor does not light up, the reason lies in a malfunctioning USB port.
If the mouse does not work well on the computer, you do not know what to do and how to fix it, then it is better to just buy another one, since diagnostics and repairs can cost more than purchasing a new one.
Now it's hard to believe it, but not so long ago a computer mouse was just an additional accessory that was not present in all computers. Now, without this device, it is even impossible to imagine work: without a mouse, some users even find it difficult to turn off their computer. Let's consider how you can try to restore a broken mouse and how to get to the Windows settings necessary for this from the keyboard.
This is the most unpleasant situation in which inexperienced users often get lost. Let's figure out in more detail what to do in this case.
Checking the wires
First of all, we do the most obvious thing - we check the connectors and halves. If you have pets, be especially careful; pets love to snack on them. Pull the connector out of the USB port and plug it back in, or, if possible, switch the mouse to a different port.
Changing the battery
If your device is wireless, replace the battery (or recharge the battery). Most interesting: this most obvious recommendation is usually the most often neglected.
We fix the problem using the Windows system program
To find and fix problems with the mouse in Windows, there is a special system utility. If a non-working mouse has an LED on, it is quite possible to use it. To do this, do the following:
In the "Run" window (Win + R), write the command control .
Moving through the elements of the control panel with arrows or tabulation, go to the item "Devices and Printers" and press "Enter".
Moving again in the same way, go to our mouse and press the "Shift + F10" combination.
Use the arrows to go to the "Troubleshooting" menu item, press "Enter".
Reinstalling the driver
Incorrect mouse operation may be due to an incorrect driver. To check, run the Device Manager (command devmgmt . msc in the Run window).
In the opened manager, go to the list of devices with the "Tab" key and, moving up and down arrows, we find the mouse. We open the section (arrow to the right), find the required device, go to it and press "Shift + F10". Next, select "update drivers".
We are waiting for the end of the procedure, overload and check the result.
Checking work on another PC
If all the methods described above did not help, check if your device will work on another computer. If not, it's time to replace it.
Does the mouse have difficulty moving? does not respond to movement? Or wheel and keystroke issues? Let's figure it out what to do if the computer mouse does not work well?
Reasons why the mouse may not perform well
- Some people, after buying a new laser mouse, encounter a problem when the mouse does not move well, slides with difficulty and twitches when moving on a table or rug.
A familiar situation for those who changed a ballpoint mouse to a laser one.
For such mice, you should buy a special rug, which is sold in any computer store.
http://www.dns-shop.ru/catalog/17a898f716404e77/kovriki-dlya-myshi/ - A common problem that causes mouse glitches is a damaged wire. Moreover, often visually it may seem that everything is in order, because the outer protective layer hides the problem.
Damage usually occurs at the bases of the mouse and the USB port. You can try to gently move the wire at these very bases. The problem, of course, cannot be solved, but at least it will become clear. - In wireless mice, a dead battery can cause the mouse to malfunction.
- A problem with the USB input is another common problem.
You can try reconnecting the mouse to a different connector. - Mechanical damage to the mouse can also lead to the fact that the mouse does not work well.
- Dirt in the mouse. I somehow had a problem where the wheel and left button were not pressed well. Having disassembled the mouse, I saw that there was dirt on the wheel. After cleaning everything started to work well.
What can be done if the mouse does not work well
Hopefully the article " The mouse does not work well on the computer, what to do"Was useful to you.
The first reason the mouse doesn't work is an OS problem. Most often, this problem can be easily solved by simply rebooting the laptop. If the reboot did not help, and the mouse does not work further, then you should check the status of the drivers that are responsible for its operation.
This is very easy to do.
- My computer
- Properties
- Equipment
- Device Manager
- Mice and other pointing devices
If all the drivers are working correctly, then in step 5 you will see the name of the manipulator, and if you see a yellow rectangle with an exclamation mark inside, then the drivers are broken. This problem is solved by simply downloading a new driver or installing it from a disk.
Why does the mouse not work on a laptop: characteristics and reasons
Before you find out why the mouse does not work on a laptop, let's first take a look at what types of mice are and how to fix them.
Touch panel (touchpad)
The touchpad is characterized by 2 types of work
- The touchpad works intermittently
- The touchpad does not work at all
I will tell you about each situation in more detail. So, during the operation of the touchpad, the following problems arise: poor response to commands given by the user; cursor movement is uneven; the cursor temporarily disappears from the screen.
A simple wipe of the touchpad will help to get rid of this problem. The likelihood that it is simply clogged with dirt is quite high. Just wipe the touchpad with a damp cloth. You can start working only after the touchpad is completely dry. Problems with the touchpad can also occur when you use a laptop with wet hands.
There are also cases when the touchpad does not work correctly due to incorrect settings. In order to reconfigure the device's parameters, you need to open the "Control Panel" tab and select the "Mouse" item in it. Through error and trial, you can optimize the touchpad to suit your needs.
Often, each specific touchpad model comes with a native driver. You should not neglect its installation, relying on a set of standard drivers.
But what if the touchpad does not respond to user commands? Most often, this problem occurs due to the disabling of the touch panel. Disconnection can be either intentional or arbitrary. You can enable the touchpad using the following methods:
- Use the key combination - Fn + function key F1-F12 (The choice of the key depends on the brand and model of the laptop);
- Check the on / off button if your laptop has one;
- Use special utilities;
- In some laptops, connecting a second pointing device disables the touchpad, so try it.
- Enable device support in BIOS - the Enabled value for the Internal Pointing Device parameter;
If all the methods I mentioned above did not help you, then this is a hardware failure. You will not be able to repair the touchpad on your own, so I advise you to go to the service center. In the service center, repairs will be done not only efficiently, but also efficiently.
Wired mouse
A wired mouse is a slightly outdated device that is less and less used today.
If such a mouse does not work on a laptop, try connecting it to another laptop or PC. If the mouse does not work on that computer, then you should buy a new mouse. But if the mouse works, then the cause of the problem should be looked for directly in the laptop.
What to do if the mouse on the laptop does not work, and replacing the mouse does not give any result:
- Connect your device to a different USB port;
- Reboot the system
- Check your drivers
- Remove the mouse from the system and reboot. When the laptop is turned on, it will re-initialize and recognize the OS;
Mechanical problems should not be solved, it is better to buy a new device.
Wireless mouse
The wireless mouse is used most often in work today. But what if your laptop mouse stops working? Below I will tell you about the problems that can prevent the mouse from working properly.
- Batteries. If the mouse cursor normally moves across the screen, and then sharply "freezes", then you should first check the batteries, and if necessary, replace them with new ones. To extend the operating time of your wireless mouse. It is better not to put batteries in it, but;
- If the manipulator hangs periodically, then try turning off the mouse, and then turning it on.
- Try plugging the receiver into a different port;
If the mouse does not react at all to any of the manipulations, then it is generally worth replacing it with a new one.
In this article, I told you why the mouse does not work on a laptop and about the main problems and ways to solve them for the manipulators that are used on laptops. I hope that the above information will be useful to you and will ensure that your mouse lasts longer. All good!
From Uv. Evgeny Kryzhanovsky
