What to do if your Samsung Galaxy smartphone or tablet freezes, that is, does not respond to user actions? First of all, do not panic, the process of forced reboot is very simple. There are several ways to restart a mobile device, and now you will learn about them.
How to force restart a Samsung Galaxy if it has a non-removable battery? Many modern phone models, including tablets, cannot boast of removable batteries, and when the device freezes, you cannot simply remove it and insert it back. If you are in this situation, then follow the instructions:
How to restart a Samsung smartphone if it freezes:
In the event that you have a removable battery, then you need to do the following: 
Naturally, you can use the first method even if your smartphone has a removable battery. This is a universal instruction for all Samsung devices, but if you encounter a problem, then describe it in the comments and we will try to help.
This usually happens with low-end models such as the Galaxy J3, Galaxy J5, Galaxy J7, Galaxy A3 and Galaxy A5. But this trouble, unfortunately, does not bypass the owners of flagship devices, such as the Samsung Galaxy S6 (Galaxy S6 Edge), Galaxy Note 5 and Galaxy S7 (Galaxy S7 Edge).
But what causes freezes? First, we recommend that you make sure that there is enough free space in the gadget's memory. For stable operation of the operating system, at least 1 GB of available space on the internal drive is required. If this is not the case, then you may have to perform a hard reset. The corresponding instruction is present on our website, so do not worry.
Reboot available: In stock
A few years ago, almost all Android smartphones were equipped with collapsible cases. In the event of system failures, device owners could perform a quick reboot by removing the battery for a couple of seconds. Today, it is impossible to solve problems so radically - the design of gadgets will not allow access to the battery. It will be possible to figure out how to restart a Samsung Galaxy S6 Edge 64Gb phone if it freezes without much difficulty - the developers of the popular operating system have provided several ways.
If the device stops responding to the usual actions, then the reason probably lies in software failures. Without using the equipment available to the SC masters, it is impossible to find out what caused the freeze. However, the most common factors are:
- errors in the operation of the graphical shell or when updating the OS;
- excessive filling of the internal memory of the device;
- failures when updating programs or firmware;
- sudden changes in ambient temperature;
- mechanical damage.
In many situations, rebooting helps the smartphone recover. If the freezes are permanent, then more serious measures will have to be resorted to.
Reboot Samsung Galaxy S6 Edge 64Gb with buttons
Android provides the ability to force an emergency reboot, which is performed in the same way on almost all existing smartphones. You can activate the option using the following hotkey combination:
- Hold down the power (unlock) and volume up buttons.
- After the display turns off and the phone vibrates, release.
If the option with the volume up button did not work, then you should reboot using the decrease. Of course, this approach is relevant if the mechanical keys are working.
Help Decisions
Things are much more serious when your favorite gadget does not completely respond to the power button. There is no universal recommendation for such a case. Representatives of manufacturers and service centers are advised to try one of the following ways to save a frozen phone:
- Incoming call - you should ask someone to call the problem smartphone. If the display shows an incoming call, then you need to quickly call up the reboot menu by holding down the power button.
- If the power button does not work, then wait until the gadget is discharged. A complete power outage in this case will interrupt the processes that caused the failures. You can check if the problem is solved by charging the phone a little and turning it on.
- Some smartphones are equipped with a Reset service button, which activates an instant reboot immediately after pressing it. It is present, in particular, on some models from Sony and HTC, and is located next to the USB connector (not to be confused with the microphone hole) or in the place for installing the SIM card slot. It should be pressed gently, using a thin needle or toothpick.
If you manage to bring the device to its senses, it is recommended to manually check the list of recently installed software and remove the dubious one. It is also worth running a regular antivirus and following the recommendations of the operating system. With constant freezes, you can try restoring to factory settings or contacting a service center.
Launch problems
The following method is relevant for such a problem - the smartphone freezes when turned on. This manifests itself in the form of a loading screen, which does not disappear anywhere for too long. Usually, the device can be turned off by simply holding down the corresponding button. You can resolve the situation like this:
- Put the smartphone on charge in order to eliminate the problem of a sudden shutdown due to a dead battery.
- Call the Recovery menu in the following way: on the switched off device, hold down the power and “volume up” buttons until vibration.
- After a couple of seconds, the menu required for rebooting will appear on the display. Select the item "Reboot system now". Within a couple of minutes, the smartphone should fully boot up in normal mode.
If the system has not experienced serious failures, then rebooting using Recovery will be quick and safe. However, you can also face a complete failure of the operating system. You can solve the problem, but you will have to sacrifice the files located in the internal memory (everything that is saved on the MicroSD will remain in its place).
So, if the phone freezes on the splash screen when turned on, then restoring to the factory settings will allow you to deal with the situation. You can do this following the instructions for accessing Recovery, noted above, but select the “Wipe data / factory reset” item in the menu. Since recovery may differ for different manufacturers, recovery may be hidden behind the “Wipe data” or “Advanced wipe” items. After a couple of minutes, the gadget will turn on and offer system settings that users usually perform after purchase. If such cardinal methods do not work, the only way out is to visit a service center.
Almost every modern person of any gender and age has a smartphone or tablet with a touch screen and Internet access. Ease of use, communication anywhere in the world, a large number of functions in one palm-sized device make it indispensable. But active work, a long call or Internet session, a game can lead to overheating of the device, as well as to system slowdown in response to user actions. In the common people - to hang. But the biggest problem is if the phone freezes and does not respond to you at all. How to reboot or any other model? Read about it in the article.
How to restart "Samsung" (phone)
There are several ways. So, how to restart Samsung if it freezes:
- Hold the lock / on / off button for 10-20 seconds. The phone will turn off and reboot, its further work should be stable.
- If your phone's battery is pulled out, then you can remove the back panel and take out the battery, wait a couple of seconds and insert it back. It remains to collect and turn on the phone. But often you can’t do this, because both the battery and the phone itself will deteriorate.
- If the back cover is not removed, then it is necessary to simultaneously hold down the lock / on / off and volume down buttons and hold for 5-7 seconds.
How to reset samsung tablet
Restarting a tablet will be more difficult than with a phone. But you can try all the same methods as with a smartphone: pressing the buttons at the same time, pulling out the battery, if possible.
If none of the above methods help, you can wait until the tablet runs out of battery, it turns itself off, and after charging you can turn it on without problems if there are no technical problems. If you do not want to wait or there is an assumption that the gadget is frozen due to problems with the processor, electronics, etc., then you can immediately contact the service center.
Hard reboot, or Hard reset
If the phone freezes and glitches constantly, the question arises of how to restart Samsung so that its further work does not fail. In this situation, a hard reboot of the system can help him. The smartphone will be rebooted in such a way that the system will be restored to the factory state, and all files, contacts, messages, etc. will be deleted. Therefore, you should take care of safety in advance and reset them to your computer.
To perform a Hard reset, you need to perform the following sequence of actions:
- Turn off the phone completely, while the battery must be charged.
- Simultaneously press 3 buttons: lock / on / off, volume up and "home" (located on the front of the phone under the screen).
- Release only after the inscription with the name of the phone appears.
- A blue or black screen will appear - you are in the recovery menu of your smartphone.
- Here you need to sequentially select the Wipe categories, then Yes - delete all user data, the last one. Moving through the menu is done with the volume up / down buttons, and confirming the item selection by pressing the lock button. Everything, the reboot process is completed.
Phone freeze prevention
So that the phone or tablet does not freeze or does not do this regularly, you need to make sure that the equipment does not overheat. For this, there are special applications that inform the user if the processor temperature exceeds the norm. The most famous utility that controls the temperature of the processor and applications that overheat the device or take up too much RAM is Thanks to it, you can also control memory filling and clean up unnecessary things (cache, junk files, etc.). Or type "temperature control" into the Play Market search and select the desired application.
For Samsung Galaxy S6 users, it becomes a real problem if the device does not turn on or boot up after the company logo appears on the screen. To identify the cause, it is necessary to diagnose, and then choose the appropriate solution to the problem so that the gadget works again.
There are several reasons why the Android system installed on your smartphone may not boot:
- Power button failure.
- Problems with the charger or connector for it (breakage or clogging).
- Damaged battery (the number of discharge-charge cycles exceeded 400-500).
- Software and SIM card incompatibility (rare).
- Clogging the OS with "garbage" from applications.
If the indicator is blue when turned on, and the OS itself is not loaded, a factory reset will be required.
Power button
If the Samsung Galaxy does not start due to a malfunctioning power button, it should be replaced. It is recommended to do this at an authorized service center, as self-repair can aggravate the situation.
There is only one symptom here - the device will not respond to the key, but before taking it in for repair, you need to make sure that there are no other reasons why the Samsung Galaxy S6 edge may not turn on.
Battery failure
Often the problem lies in the lack of power coming from the battery. Usually it appears after a fall, when the contacts come off, and the battery cannot be charged, and when the power key is pressed, the red light turns on for a few seconds.
How to perform diagnostics on a Samsung Galaxy Age smartphone:
- Remove the cover, take out the battery.
- We rearrange it to another device, the connector of which is suitable, we turn it on.
- If the device turns on, then the reason lies not in the battery.
Most often, the battery stops working due to temporary deformation (the battery "swells") or loss of capacity. In the first case, it is enough to put it on a flat surface: if it wobbles, it's time to replace it.
If the battery capacity is lost, the phone will turn off even if there is 20% charge left, so this fact is not difficult to diagnose.
Charger or connector failure
To rule out charging problems, you can try the following:
- We take the charger, connect it to another phone.
- See if the battery is charging. If not, then you need to change the power supply or cord, but it is advisable to do this in a complex.
It is worth paying attention to the contacts inside the connector. If during the inspection it turns out that they are clogged, they can be gently cleaned with a piece of cotton wool soaked in alcohol, but this must be done very carefully so as not to cause harm.
Programmatic problem
Due to an internal failure in the system, Android gadgets may not turn on, first you should try restarting your phone. If this does not solve the problem, you need to choose the best option to fix it:
- Clear the cache yourself or with the Clean Master app.
- Buy a memory card and move all photos, videos and applications there, because they take up a lot of space on the phone, which prevents the operating system from fully functioning.
- Contact the service center for a full diagnosis.
Flew firmware
If the device starts up but hangs on a company name image or a gray background, it might be a software issue. You can use an easier way - to roll back the settings:
- Press the volume up, home, and power keys at the same time.
- In the menu that opens, select "Reboot system now". After the procedure is completed, we reboot.
Important! Before troubleshooting using this method, it is necessary to save all important files (photos, videos, etc.), otherwise they will be erased, and it will take a lot of time and money to restore information in the service.
Another solution is to reflash the phone yourself or in a specialized workshop. In the first case, you need to be careful, otherwise, in case of an unsuccessful operation, the gadget will become completely unusable.
Perform a factory reset
In addition to pressing the power button in combination with the home keys and volume control, there is another option for resetting the settings:
- We go into the menu, select "Settings", then - "Backup and reset".
- Click on "Reset", confirm the action.
- We wait a few minutes, after which we reboot the smartphone.
Conclusion
In most cases, users manage to solve the problem with turning on the Samsung Galaxy S6 on their own, but if there is no effect from the methods presented above, you will have to take the gadget to a service center for professional diagnostics and repair. Only in this case is there a guarantee that the device will work as before - without interruption.
Video
Smartphones from the Samsung Galaxy line, like any other mobile devices, are subject to software and hardware failures from time to time. One of these problems is the periodic or cyclic reboot of the phone. It can cause a lot of problems for the user or even make it impossible to use the device normally. Let's take a look at why Samsung restarts itself and what to do in such cases.
Possible reasons for rebooting Android and how to fix them
There are several reasons leading to an unauthorized restart of Samsung:
- failure of the supply element;
- mechanical damage to the gadget;
- moisture getting under the body of the apparatus;
- failure of any module on the board;
- software failure.
We will try to independently understand the reasons for the incorrect operation of the device and, if possible, fix the problem on our own.
You should start diagnosing a Samsung Galaxy A5 or another smartphone or Galaxy line by determining the type of problem. All malfunctions can be conditionally divided into two types:
- Mechanical (hardware). They consist in damage (failure) of any element or module.
- Software. Caused by a malfunction of the installed software or operating system.
If the Samsung Galaxy phone reboots by itself, the first thing to do is put the device into safe mode. In this state, only pre-installed applications are loaded on the smartphone, and third-party utilities are temporarily disabled.
To activate Safe Mode on your Samsung Galaxy S6 Edge or other device, you need to:
Use your smartphone in this mode for a while. If the phone does not reboot on its own, it is safe to say that the failure lies in the Samsung software. Otherwise, you should look for a malfunction in its mechanical or hardware part.
Samsung Galaxy mechanical problems
If your phone keeps restarting, remove the battery and visually inspect it for bulges, dents, or other defects. It is also not superfluous to check the voltage at the battery outputs using a tester. The allowable rate is 3.7 V in a discharged state and 4.2 V in a fully charged state. The reason for independent reboots of the Samsung Galaxy A3 or another model may lie in the undervoltage. In this case, the power element should be replaced with a new one. 
With prolonged use of the mobile phone, a small backlash appears between the battery and the rear panel. And if in a vertical position (for example, during a conversation) the phone is cut down, the reason may lie precisely in the insufficiently tight fit of the battery to the contacts of the device.
Mechanical damage to the device as a result of a strong impact on a hard surface or moisture getting under its case can lead to unstable operation and reboot the Samsung Galaxy A5. And if this happened to your smartphone, it is better to take it to a service center, since not everyone can disassemble a mobile phone and determine the faulty element on their own.
Software crashes Samsung Galaxy
Unlike mechanical damage, software problems are more likely to be fixed at home. The main thing is to correctly understand what exactly lies at the heart of the problem. The occurrence of software failures, as a result of which the Samsung phone reboots on its own, usually results in:
- conflict of installed software;
- incorrect update of system applications;
- exposure to malware.
Let's consider each option in more detail.
Installed software conflict
If you notice that the Samsung Galaxy S3 or a device of another model began to reboot on its own after installing any program, most likely the problem lies in its conflict with the existing software. In this case, you need to get rid of such a utility:
After performing these actions, "casts" of the erased application may remain in the system cache. You should also get rid of them. This can be done through the standard Android OS:
Incorrect update of system applications
Unscheduled restarts of Samsung can also be caused by updates to pre-installed software (for example, Play Market programs, Google Play Services, Maps, etc.). This is due to the fact that new versions of certain applications are not always suitable for a specific phone model.
If you suspect that the mobile phone itself is rebooting due to an incorrect update, you will need:
Malware impact
When downloading programs to Samsung Galaxy from third-party sites, there is a risk of catching a mobile virus that will force Android to reboot involuntarily. That is why it is recommended to download all software only from the Play Market or Samsung Apps.
To get rid of malware, you need to:
If none of the above methods helped to get rid of the failure, the only thing that remains is
