Personal assistant "Megafon. Mobile assistant - why is it created and what kind of help does Mobile assistant megaphone number

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In today's world, it's important to stay connected. Unfortunately, this is not always possible. So that the subscriber does not miss an important call, the operator has developed the Mobile Assistant service. The option allows you to redirect incoming calls to any number.

The service is provided on a paid basis. Withdrawals are made every day. You can use the function on any tariff plan. To clarify the details, it is recommended to contact the operator.

The service allows subscribers not to miss an important call, even if the mobile device is turned off. This is possible by forwarding an incoming call to any phone number. If necessary, you can configure the assistant so that the answering machine works.

The main features of the assistant include:

  • Redirect an incoming call to multiple phones;
  • Setting up call forwarding by day of the week and time;
  • Blocking unwanted calls;
  • Turn on the answering machine at the specified time;
  • Distribution of incoming calls depending on the calling number.

For using the express assistant, the operator debits the subscription fee from the client's balance. Money is withdrawn daily in equal installments. In this case, the amount is adjusted depending on the number of days in a month.

It is important to note that Internet Assistant cannot work together with the Blacklist function. To enable the service, the option must be disabled.

When changing the tariff plan, the personal assistant continues to work. If the balance becomes zero or negative, the option will be temporarily disabled. The function will resume immediately after depositing money into the account.

How to connect

Megafon customers who decide to use the service can turn it on on their own. For this it is recommended:

  • Activate the USSD command "*857#";
  • Go to the site "mas.megafon.ru". After opening the page, you need to register by entering your phone number;
  • Send an empty text message to the short number "000857";
  • Call the technical support of the company - "0500". The operator will explain what needs to be done to enable the option.

The inclusion of the service is free of charge. If you cannot connect an online assistant on your own, it is recommended to contact the company's office. Consultants will listen and help solve the problem.

How to disable

If you no longer need to use the assistant, it is recommended to turn it off. For this you should:

  • Send SMS with the text "Stop" to the number "000857";
  • Log in to your personal account "megafon.ru". In the settings you need to find and deactivate the service;
  • Dial "*857*0#" on your mobile device;
  • Visit the nearest communication salon.

The deactivation procedure is free of charge. There is also no fee for reconnection.

Who is suitable for

The service will be of interest to businessmen and people who want to manage their calls. Thanks to the option, subscribers can redirect incoming calls to any number. If necessary, you can turn on the autoresponder. To block annoying subscribers, Megafon customers can use the "" and. For more information, please contact the call center.

The information and reference service is a "Personal Assistant" service created by the Megafon operator for its network customers in order to help subscribers use the services of the region's infrastructure directly through mobile communications.

The subscriber, using the services of this service, can simply dial the call center number - 0575 , find out the schedule of auto and rail transport, urban transport, flights, addresses and phone numbers of organizations, read current posters of cultural and sports events, exchange rates, telephone codes, postal codes, and much more.

Service "Personal assistant" operator Megafon

Carry out by toll-free number 0538 order services for the arrival of a tow truck, taxi, car service, freight transportation, use the services of an insurance company, notary, security, place an order for the delivery of lunches and dinners, pizza, sushi, flowers, etc.

The list of this service is very voluminous, and is available to each subscriber of the Megafon operator who has connected the service " Personal Assistant". The service is provided to any subscriber of the Megafon network operator, with any payment system, both for individuals and for legal entities and private entrepreneurs.

The Megafon network operator provides its subscribers with the "Personal Assistant" service with the technical and informational support of the partner CJSC " MegaLabs". The entire list of information and reference services and ordering services is published on the website of the Megafon operator: www.megafon.ru.

The subscriber, from the moment of connecting this service, concludes a contractual agreement with the Megafon network operator, which on his part is a full and unconditional agreement with the terms of the aspect of the offer.

How to use Personal Assistant Megafon

The connection of this service and its activation on the subscriber's number is free of charge, the use of the service service provides for a daily subscription fee in the amount of 3.00 rubles from the moment of its activation.

As part of the bottom service, calls to numbers 0575 And 0538 are not charged. To activate/deactivate the service, the subscriber can use the text connection on the number 0500 or 0575 , by pressing the required key called autoinformer.

Connection / disconnection can be done using the USSD command *575*1# (call)/ *575*0# (call) respectively, or SMS message with text "10", or " NO"/"STOP"» to number 5750 . And also the subscriber can connect and disconnect the service in the Personal Account "Service Guide". The subscriber has the right to use the service of this service once, using the order number, without activating the service.

Among the list of tariff plans of the Megafon operator there are special tariff plans on which the connection of the order service is not available, you can familiarize yourself with them on the operator's website www.megafon.ru. The subscriber is allowed access to the ordering service even if the number is financially blocked, i.e. the subscriber can use the call 0538 even with a negative balance.

The operator guarantees the fulfillment of the order service from third parties within 24 hours from the moment the request is received from the subscriber. If it is not possible to fulfill the order, the operator notifies the subscriber with an SMS message at the appointed time.

Business subscribers of Moscow MegaFon can use the new Mobile Assistant service. It allows you to set personal settings for incoming call forwarding and can work as a personal assistant, redirecting certain calls to predetermined destinations.

Business subscribers of Moscow MegaFon can take advantage of the new service. It allows you to set personal settings for forwarding incoming calls and can work as a personal secretary, redirecting certain calls to predetermined destinations.

The user of the service can set his own call forwarding parameters: depending on the phone number and at what time the call was received, it can be forwarded to another number or voice mail. Thus, the employee of the company gets the opportunity not to miss a single important call.

You can connect the "Mobile Assistant" service to any corporate tariff of Moscow MegaFon. The subscription fee for using the service is 50 rubles including VAT.

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A new trend in business management has emerged in the Urals: more and more enterprises in the region prefer to coordinate work processes remotely. According to MegaFon, since the beginning of the year, the number of companies saving their budget through the service "Management of remote objects" has increased by 30%.

Each mobile operator has its own technical support service so that subscribers can receive any explanatory information in case of any questions. There may be problems with the stability of communication, questions arise regarding tariffication, various tariff plans, additional options and services. Technical support is always ready to answer all questions that interest users of their services. One of the most popular and well-known Russian operators in the mobile communications market also has its own support service. Megafon support service is available to absolutely everyone.

Many problems can be solved without resorting to dialing a service consultant. For this purpose, the Megafon network has special self-service services, where there are already answers to the most popular questions of subscribers. For example, if you use such an option as “Service Guide”, you can make call details and get complete information on how and for what funds were debited for a certain period.

There is also an opportunity to find out about the subscriptions connected to the number, which are the reason for the frequent debiting of funds from the subscriber's account. Not all subscribers have the opportunity to use these options. Specialists can provide more detailed information.

Ways to dial Megafon technical support

Megafon technical support is the operator's unified reference service in all regions of Russia without exception. As soon as questions or problems arise, it is necessary to contact the operators by specific phones. The telephone numbers of the Megafon support center are registered in the concluded contracts for the provision of communication services. Also, such numbers are indicated on packages with SIM cards:

  • 0500 – short number;
  • 8-800-550-05-00 - federal number.

Short number 0500 can only be used by subscribers of the Megafon operator. To contact the 24/7 support specialists, you need to dial the indicated four numbers and press the dial button. After a certain period of time, the operator on duty will contact the subscriber and provide the necessary information. To hear the operator, you must use the voice menu service, the structure of which may change from time to time. But the answering machine will clearly show the way if you carefully follow its instructions.

Megaphone support provides its customers with a voice assistant in automatic mode, whose number is 0505. The voice assistant can also help solve some problems. For subscribers who are in the home network, it is possible to send their request in the form of an SMS message to the number 0500 . If this does not solve the problem, you need to call the operator. If the subscriber does not remember or does not know the technical support service number, the Sim-card menu contains up-to-date information about the reference and information numbers of Megafon operators.

Megafon support phones operate exclusively in all Russian regions without regional differences. If the subscriber bought a SIM card in Vladivostok, then he will be able to contact the operators at the reference number 0500. If the same subscriber ends up in Voronezh, then he can use the same support phone as in Vladivostok.

How to contact MegaFon support in roaming?

Being outside of Russia, quite often subscribers need to contact the help desk in order to solve their problems or clarify some details. Especially for subscribers who are in roaming, a single telephone number was created.

Megafon tech support phone for roaming: +7-926-111-05-00 .

You can call the number from any part of the world, and for Megafon subscribers this dial-up will not cost a penny - all calls are free. You will not be able to get through to other help desk numbers - these communication channels do not work in roaming.

How to reach Customer Support Megaphone from numbers of other operators

It is possible to call the MegaFon help desk from other telecom operators. You can call from MTS, Beeline, Tele 2 numbers. For subscribers of these operators, the telephone for communication is 8-800-550-05-00 .

You can also use this number if you call not from mobile phones, but from landlines. Access to information and getting help and advice can be done absolutely from any phone in Russia. Short dial number 0500 in this case it will be useless - only Megafon subscribers can call this number. It is worth noting that the call to the number 8-800-550-05-00 paid and charged according to the tariffs of the operator.