Bluestacks apps not working. Troubleshooting BlueStacks

The mobile application industry has reached such a high level that recently some software exists only for Android and iOS mobile platforms. If users of the latter do not experience problems with the power of the device, since all software is initially optimized for it, then Android owners may encounter the fact that their favorite game or application refuses to work due to insufficient power or lack of memory, as well as an outdated version of the operating system.

Android analogue allows you to perform many functions directly on your PC

The popularity and openness of Android allows you to install it even on the most budget devices. Not everyone is ready for a powerful device just because of the ability to play modern games. That is why there are various operating system emulators that allow you to run mobile programs on your computer. In addition, the program will be useful for those who want to test a mobile application before installing it on a device.

One of the most famous is the BlueStacks simulator. It has great features, but at the same time, many gamers complain about incorrect work and many errors during installation and authorization. Consider popular errors in the program, as well as what to do if BlueStacks is not installed or does not start.

Program features

The BlueStacks utility is available for download from http://www.bluestacks.com/en/index.html. The global network resource is available in Russian. According to the developers, BlueStacks allows you to use any mobile applications on your computer, including games, and thanks to synchronization, even make calls and send SMS. All data is securely stored in case of an emergency shutdown.

96% of applications and 86% of games are compatible with the emulator, you can use the camera, touch screen, there is a function to transfer files between Windows and Android, work is tailored for using a mouse and keyboard. In addition, you can get superuser rights and run applications in full screen mode. In all respects, this simulator is the best to date.

Computer Requirements

Your computer must meet the minimum requirements. If all conditions are not met, the chance of getting an error increases significantly.

  • The program works on versions of Windows XP and above, as well as Mac OS X.
  • The CPU must be at least 2 GHz and support Intel or AMD virtualization technology. This mode is enabled via the BIOS. If the item Virtual, Virtualization or similar name is available there, you will be able to use BlueStacks normally. Most support this technology.
  • To run applications, you will need at least 1 GB of RAM, while if you want to run games, it is better that the computer has at least 2 gigabytes of memory.
  • Installation requires 1 GB of free hard disk space.

If your computer is not an ancient calculator, it will probably have enough power to fully run BlueStacks.

Errors during installation and launch

Failed to install BlueStacks

The error occurs when trying to install the program. To fix, please try to uninstall BlueStacks with Revo Uninstaller. In addition, you need to remove traces of the program from the following directories:

C:\ProgramData\BlueStacks
C:\Program Files\BlueStacks
C:\Users\\AppData\Local\BlueStacks

When using Revo Uninstaller, right-click on the folder and select "Uninstall with Revo Uninstaller".

BlueStacks Frontend has stopped working

Usually occurs on computers that do not have all system updates installed. If the emulator does not start, go to Update Center and install the latest system updates. And, in general, it is desirable to do this regularly.

BlueStacks application failed to initialize properly (0xc0000135)

Please try to download the latest version of the program from the official website.

The error occurs when synchronization with a Google account fails. If the program does not start:

  1. From the BlueStacks menu, open Settings - Advanced options - Applications - All.
  2. In Google Play Store, Google Services Framework, and Google Play Services, click Stop, Erase Data, and Delete Updates in turn.
  3. Settings - Advanced options - Google, uncheck all the boxes.
  4. Restart BlueStacks.
  5. Go back to the last item and activate all the items again.
  6. Reload the program again.

Go to the Registry Editor by pressing Win + R - regedit. In the HKEY_LOCAL_MACHINE\SOFTWARE\BlueStacks\Guests\Android\Config section, set the GlRenderMode = 1 parameter, then exit the registry editor and restart the emulator.

1406

Run the BlueStacks installer as an administrator.

Disable your antivirus.

Clean up the system registry. To do this, please try to uninstall the program using Revo Uninstaller. If it doesn't help, enter the Registry Editor, type BlueStacks in the search and delete the associated entries that remain. After that, install the program again.

1714

The error occurs when installing a new version of the program, which is prevented by traces of the previous version. To do this, we recommend cleaning the registry using CCleaner, as well as removing programs using Revo Uninstaller.

25000

A fairly popular error 25000 broadcasts that the program cannot recognize your video card, because outdated video drivers are installed on your system. To remove error 25000, you need to update the driver. If you don't remember your video adapter model, please look in the Device Manager for the Video adapters section, which displays the installed video cards. Most likely, you have an nVidia, ATI or Intel graphics card. In the search engine, enter the appropriate query, go to the developer's website and . After the update, error 25000 will disappear. And, in general, it is advisable to monitor the relevance of video drivers.

In addition, error 25000 may appear on computers that work with two video cards: one built-in and the other discrete. The integrated video card is unlikely to fully meet all system requirements, but it can be launched by default. You need to go to the graphics card control panel and configure the launch of a discrete graphics card in a specific application.

In the nVidia Control Panel go to 3D Settings - Manage 3D Settings - Global Settings. Activate "NVIDIA High Speed ​​Processor", and in the "PhysX Configuration Setup" tab, select the discrete graphics card. Apply the changes and restart your computer. Error 25000 in the future should not be.

If the graphics card is AMD, run the Radeon Setup - Settings - Advanced Settings utility. In the new window that opens, in the "Power" section, select "Switchable graphics application settings" and set the launch of the AMD graphics card with the BlueStacks program.

25010

This error is displayed when the processor does not meet the requirements of the program. The problem is in the hardware, it can only be solved by buying new equipment. At worst, please try to look for a version for weak computers.

Most often, an error occurs during authorization, when less than 1 GB of RAM is free at the time of launch. The program simply does not have enough resources, so it does not start. Through the task manager, please close unused programs and services that occupy RAM.

You can also try to close the program through the system tray icon: in the Control Panel, go to Administrative Tools - Services and restart BlueStacks Android Service and BlueStacks Log Rotator Service. The problem should be gone.

Blocked by antivirus or firewall

This known issue does not only occur with BlueStacks. We advise you to disable the antivirus at the time of installation, and then add the program folder to the exceptions in the settings.

Conclusion

So we figured out all the more or less common problems in the BlueStacks emulator that appear when. In very rare cases, other problems may arise, but they are isolated, so they need to be addressed on an individual basis.

We hope that our material helped you and you were able to solve your problem. We will be grateful for your feedback in the comments.

Jan 31, 2018 12:25

Although BlueStacks is constantly improving, there are no perfect programs in the world. From time to time, users of even the best Android emulator encounter problems that prevent them from playing games, running or testing programs. Consider the most common reasons why BlueStacks crashes or does not work at all.

Generally, users face four problems while using the BlueStacks Android emulator. Either the program simply does not install, or for some reason it refuses to start, or the Internet does not work, or applications do not install (or do not work). Let's consider each of the cases in more detail.

Case 1: Emulator won't install

What to do if BlueStacks won't install? The following steps will help:

  • Check system configuration. If it does not meet the minimum requirements of the latest version, you will have to use another computer. An easier option is to install an older edition of BlueStacks.
  • Download the installation file again from the official site - . Check to make sure it's fully loaded.
  • Close other programs during installation.

Case 2: Launch problems

Let's say the installation went well, and yet BlueStacks does not start. In this case, you can try the following steps:



This action should also help if you encounter error code 2 in BlueStacks. We recommend that you verify that the program is working immediately after downloading.

In connection with the release of the new version of BlueStacks 3, users got a number of problems. Often we are asked questions: why the virtualization engine does not start, how to fix it, etc. There are other questions. This article will answer the most common troubles that users experience while using the emulator.

Very often, a simple restart of the computer or the BlueStax 4 engine can help solve a problem when everything lags. Let's look at how to stop this.

  1. Open the program and click on the arrow in its upper right part. From the drop down list select Reload virtualization engine.
  1. Confirm your intentions by clicking on the Yes button.
  1. After that, the emulator will turn off.
  1. And it will start again, reactivating its engine.

Try to work with the program, and if the error occurs again, read the article further.

Reinstallation

If the method described above did not help you, you can move on to more drastic measures. We will uninstall the program and reinstall it. But we will do this for a reason, but using a professional scanner and manual cleaning. Don't be afraid, there is nothing complicated here, just follow our step-by-step instructions.

  1. First you need to download the Revo Uninstaller utility. The program has a trial period, but it will be enough for us. We launch the tool and find our BlueStacks in the list. Select it and press the button marked with the number 2.
  1. The standard uninstaller will start, here we need to specify the reason for deletion (select any) and click Delete.
  1. Also, the next step will require your confirmation.
  1. The removal of the Android emulator will begin. We are waiting for its completion.
  1. As a result, click on Completed.
  1. Now the fun begins. Activate advanced mode and press the button marked 2 .
  1. Wait for the registry and disk scan to finish.
  1. Click the Select All button.
  1. When all items are checked, click Delete.
  1. We confirm our intention.
  1. We mark the rest of the files.
  1. And we remove them.
  1. The system will ask for confirmation, we provide it by clicking on Yes.
  1. Next, you need to go to the C:\ProgramData\BlueStacks directory and, if there are any objects there, delete them.


Bluestacks is a newfangled Android OS simulator that functions primarily on the seventh version of the Windows operating system. According to numerous users of the "seven", this software periodically crashes, that is, it simply stops running on the computer.

BlueStacks is designed specifically to allow a PC or laptop user to be able to run numerous applications and games for smartphones with an installed Android system. Its inoperability is the reason for the annoyance of many, because there are a huge number of such ARM applications and games. A program failure means that access to all this diversity will be closed.

Often problems begin already at the installation stage. The emulator point-blank does not want to recognize the "seven" as a native system for itself.

Some not particularly attentive users try to install the application on an operating system of a different version. Let's say right away - this is impossible, since now the program exists only in two versions: for Windows 7 and Macintosh. In our small note, we will warn users against incorrect actions during the installation of the emulator.

Delighted by the opportunities that open up, the consumer often forgets about such simple things as, for example, system requirements for software, as well as other equally obvious things, slapping himself on the forehead after several unsuccessful installation attempts. It is better to figure everything out right away than to fill bumps on your own experience.

Why is the installation not working?

Here is a list of the simplest rules to keep in mind when trying to put BlueStacks in the list of programs on your work computer.

Do not try to run the installer anywhere other than Windows 7 - the program will not install. Yes, the developers promise to release versions of the emulator for many platforms, but so far these are nothing more than plans.

Bluestacks does not install on computers with no internet. The network is needed not only to run the application itself. The fact is that even before you start working with the emulator, you must go through the registration procedure on a remote server. Only in this way will app stores become available. During the registration process, you will be given an individual PIN code, which you will need to enter in order to get an account.

If you have a weak video adapter (video card) installed, the simulator will not work normally. With regard to the graphic resource of a PC or laptop, this service is quite gluttonous. The same applies to all sorts of non-standard video cards. This problem is usually accompanied by the following error message:

And finally, you need to pay attention to the amount of RAM on your computer. The requirements for this resource are higher than ever. So if the program does not want to install, this may well signal a lack of RAM in your system. You can try the following:

  • Stop the installer.
  • Close windows of all running programs.
  • Restart the installer.

Maybe this will help. This concludes our short story. Now you know why Bluestacks won't install on Windows 7 computers. Thank you for your attention, and be careful when installing the emulator as well.

To check this or that application and Android game, you can use a special emulator on your computer. A program called Bluestacks has been developed specifically for this. Works under Windows operating systems of all generations and is constantly being improved. The user in the settings at work can select a specific screen size, phone model and other characteristics. But, as with any other software, problems can arise. In this article, we will tell you why bluestacks does not start or work.

We will divide all problems into several separate groups. Here is a list of the main ones:

  • Correct installation of the program.
  • Checking computer components.
  • Availability of antiviruses.
  • Internal system problems of the program.

Installing BlueStacks and Possible Issues

The installation is, in principle, very simple. Even a novice user can install the program on their computer in a few clicks. Go to the BlueStacks official website and download the installation file on your PC. Run it and wait until the installation window appears. Select a local drive to install on (usually the system partition) and click Continue.

Next, check the boxes "Access to the store", "Application communications". Wait while the system downloads and installs all additional components that ensure the correct operation of the program. When the installation is successfully completed, you will see a corresponding notification on the computer screen.

Checking the computer configuration for the correct operation of the BlueStacks program

If the installation was successful, then you need to further check the configuration of your computer for this software.

You must understand that the program requires certain characteristics on the computer where it is installed.

The processor that is installed on your PC must support virtualizations such as: Intel VT-x or AMD-V. On the Internet, you can look up information about your processor or use special utilities to view the configuration of components.

The video card must support OpenGL technology, and the version must be at least 2.0. The official website of the company will contain complete information about the supported technologies of the card installed in your PC. There is also data on the manufacturer's box, if you have one left.

For this emulator to work correctly, your PC must have, at least 1 GB RAM. And this memory should be free. Do not forget that Windows, in addition to the program, involves several dozen more processes. If you have more than 2 GB of RAM on your PC, that's good. Currently, on most computers, users have 4 or more GB. In this case, BlueStacks will work quickly and correctly.

Another important point is the availability of drivers. On your PC, drivers for the video card and processor must be installed. You can check for availability like this: go to "My Computer", right-click in any area and select the "Properties" tab. Next, select "Device Manager" and view the complete list of components. If there is a question mark next to some item, it means that the system did not find drivers for it. Fix this issue for sure.

And the last - version of BlueStacks. Try to work only in the latest versions of the software, because. it fixes all found errors, vulnerabilities, adds the latest firmware of the Android operating system, permissions and settings for screens of certain phone models.

Antivirus and Bluestacks

This product, in principle, does not conflict with antiviruses, however, in some cases, activity and blocking by the antivirus may occur. Why, you ask?

  • Firstly, the user most likely installed the program not from the official site, downloading it from a torrent or a third-party site.
  • Secondly, during the first work, the built-in firewall could block access to the program when it tried to download additional files for correct operation.
  • Thirdly, the antivirus may not block the operation of the application itself, but individual files, for example, apk files that you downloaded on the Internet. Some of them may be with viruses, respectively, at startup, the antivirus blocks them. Carefully check each file and try to download data only from trusted portals and sites.

Troubleshooting within BlueStacks

We have mainly listed external factors that can affect the operation of the program. Now we will analyze specific system errors that occur during operation and their possible solutions. Again, let's say that your BlueStacks player does not start. What to do in this case?

  • If there is enough RAM. Sometimes there is enough RAM, but the application still does not start. In this case, you need to remove the player, and completely from the registry, and then reinstall it. To do this, go to "Programs and Features", delete the player. Next, open the "Task Manager" and in the general list find the item "Bluestacks HD" and deactivate it. Open the registry by typing the regedit command in the "Run" console and follow the path "HKEY_LOCAL_MACHINE" - "SOFTWARE" - "BlueStacks". Delete the entries and completely erase the folder from your computer. It remains only to re-install the application and work with it.
  • The application will work correctly if the window size is set correctly. For example, to make it half the screen at startup or full screen. If your computer does not have enough power to display the standard mode, change the size. To do this, also click the "Run" button in the "Start", type regedit and follow the paths:

    1) HKEY_LOCAL_MACHINE/SOFTWARE/BlueStacks/Guests/Android/FrameBuffer/0/Height
    2) HKEY_LOCAL_MACHINE/SOFTWARE/BlueStacks/Guests/Android/FrameBuffer/0/Wigth.

    There you already change the height and width values ​​\u200b\u200bin the way you prefer.

  • If your program simply does not start immediately after installation Might be worth checking your Windows version. Currently supported on Windows 7 and above. For XP, unfortunately, there are no ports yet!
  • When error 1609 occurs you need to check the username in the system and the availability of rights. You most likely have limited account rights or an invalid username.
  • Another common problem is the lack of access to the Internet. The program requires access to the network, because most of the files are downloaded from the official developer server, including all installation files to emulate each individual smartphone model, android version.

And so, now you know why the bluestacks program may not start and what the user should do in each individual situation. If you still have some questions about the program, you can leave them in the comments under this article and our specialists will answer all your questions during the day.