The question of why there is no sound on the iPhone can arise even among the owners of completely new smartphones, not to mention the owners of the 4 series models. For example, when you turn on the headphones, music plays both in them and in the phone simultaneously. Either the system sound is completely absent, or it appears and disappears, or ... Situations are very different. As a rule, such complications appear for two reasons: mechanical damage and software failure.
The problem does not arise out of the blue: if there is no sound on the iPhone 5S or some other model, this means that the smartphone was dropped, allowed moisture to enter, worn without a protective case in a dirty pocket, inaccurately connected and disconnected headphones or installed unlicensed software from dubious sites ... All this, and by no means a factory defect, in most cases leads to problems.
First Steps If Sound Is Missing on iPhone
First of all, you need to identify the essence of the problem. If the sound in your iPhone is not completely lost, and the music is playing simultaneously in the headphones and the speaker, or it does not play, but the sound turns on with an incoming call or SMS, this means that the loop contacts are dirty or oxidized. On the forums, you can find a lot of recommendations on how to clean them with a needle, toothpick and alcohol. But in most cases, such an initiative only aggravates the situation and leads to more serious breakdowns. It is best to entrust the solution to this problem immediately to professionals. They will carry out diagnostics and promptly replace the failed parts.
You may have lost sound on iPhone 4S after using headphones. This means that the phone simply did not respond to the disconnection of the external device. Try plugging in the headphones again, setting the volume to maximum, and pulling the plug out of the jack relatively abruptly. After that, the normal operation of the speaker should be fully restored. Nothing happened? In this case it is necessary to replace the upper cable together with the connector. More accurate information will be given by specialists after diagnosing the device.
Other reasons why there is no sound on iPhone
Does the phone work normally when listening to audio files and watching videos, but all or part of the music is missing from all applications? It can be argued that a software glitch has occurred. In this situation, restarting the smartphone or resetting all settings, which will be updated to factory settings, sometimes helps. At the same time, all notes, contacts, video, audio and other files will remain in place, as specialists will make a backup copy of the data.
After installing an application, the sound disappeared in the iPhone 5 or another model? This means that the new program is disrupting the smartphone. It must be removed immediately, after which the phone must be rebooted. Did not help? Contact the service center for flashing.
Often, the owners wonder why there is no sound on the iPhone, if the smartphone is completely new, for example 5C. And such misunderstandings arise due to forgetfulness or banal inattention of the owners. So, when performing some manipulations, the silent mode is accidentally turned on or the volume is reduced to a minimum. Try going into settings and turning off the Mute function, or simply adjusting the Volume level.
Lost sound in iPhone, but can't fix the problem?
If the above manipulations did not bring any result and there is still no sound, this means that the matter is most likely in mechanical damage, which can only be eliminated at a service center. Consider if you dropped your smartphone on a hard surface, and if you are sure that no water got into it. In any case, do not try to disassemble the phone yourself, as this will definitely lead to serious damage. Apple devices aren't cheap enough to experiment with.
To identify problems, professional diagnostic equipment is required, which is available only in specialized workshops. Even a complex iPhone repair will be much cheaper than buying a new device, so you shouldn't try to save money. The specialists of our service will be happy to advise on all issues. They will promptly carry out repairs of any complexity, leaving for your home or office. Call us!
If you are a happy owner of an iPhone, you probably noticed that you use its functions every day. Now imagine for a second that the sound on your iPhone is not working. Unpleasant and uncomfortable, isn't it?
Such a misfortune can happen for a variety of reasons. It is the reasons for the loss of sound and their solutions that we will consider today.
By the way, the sound can disappear both in the phone itself and in the headphones. The problems are essentially similar, but at the same time, from the technical point of view, they are completely different.
Increase the volume
If this is your first time using a smartphone, then you probably don't know yet that the volume buttons are on the end. Just press the top button, it is responsible for adding sound. This is the easiest option.
Photo: volume up and vibration buttons
It should also be borne in mind that the volume for regular speakers and headphones is adjusted separately. Also, headphones can only be configured when connected to a device. If not, then you adjust the volume of the phone.
It often happens that the headphones have already been taken out of the phone, but it still shows that they are connected. Try cleaning the socket gently, this should fix the problem.
Photo: headphone volume control
Reboot your device
If increasing the volume with the button did not help, then something is wrong. First of all, restart the phone, and then check the sound first of the native speakers, and then in the headphones.
Photo: On / Off / Restart Phone Button
Headset jack problem
If the sound on the iPhone only works in the headphones, then there is a problem with the connector. Clean it up, look inside. Be sure to inspect for mechanical damage.
The main signs that there are problems with the mini jack (3.5) connector (headphones with the following parameters must be disconnected):
Sound control IC
Inside the iPhone, there are only two chips that are responsible for sound. It:
- audio codec;
They can be damaged both when water gets inside the case, and when severely hit. In case of damage, you only need to replace it, there are no other solutions. By the way, if the above microcircuits do not work, then the sound when you call will not work.
Mechanical deformation
In case of mechanical damage to the phone, there is a high probability that either the speakers or the sound control chips will fail. In both the first and second cases, it is better not to try to solve the problem on your own, since you most likely will not be able to disassemble the iPhone correctly the first time. Damage something, and repairs will cost several times more.
Moisture ingress
Moisture getting inside the phone is unpleasant. Both certain functions and the phone in general may fail. The same goes for sound.
As soon as the phone was taken out of a humid environment, you must immediately do the following simple steps:
- de-energize the device;
- remove residual moisture.
The main problem is to de-energize.
Photo: iPhone board after falling into water
The fact is that the owners of Apple smartphones do not have direct access to the battery, therefore, in order to pull it out, you will have to disassemble almost half of the phone. If you do not have the skills to disassemble Apple equipment, then it is better not to try, immediately take the phone to a service center. Do not turn it on under any circumstances!
What to do in no case:
- dry the phone on the radiator of the heating battery;
- check the phone for performance after self-drying;
- put the device in a container with rice. This is a myth, rice will not help you in any way.
Video: Sound Problem
Speaker grill is clogged
If the sound still works, but not correctly, or the sound quality has significantly deteriorated, it has become much worse to hear, you should make sure that the speakers are not blocked by anything. For example, a cheap case that is improperly made may partially cover the speakers.
Photo: cleaning the iPhone speaker grilles from dust
The purity of the protective mesh also plays an important role in the sound quality. If you notice that the grill is heavily soiled, take a soft brush and brush it lightly.
This cleans up both the speakers and the microphone. To check the functionality, we advise you to record your voice on a dictaphone, and then listen to the recording. If the sound is clear, then everything is fine, but if not, if the recording is intermittent, then either you didn't clean it well, or it's time to take the phone to the service center. If you do not even hear the ringing tone, the speaker is most likely broken.
If the sound disappeared for no reason, then the problem is software, and, most likely, it will be solved after a reboot. If the problems with the speakers started after the smartphone got into the water, mechanical damage, then you have to carry the device to the SC, the problem is 100% hardware.
There are many reasons why an iPhone may freeze in headset mode and stop playing sounds from an external speaker. In most cases, dirt or moisture gets into the 3.5mm jack to blame, but sometimes there is a software error. In this manual, we have analyzed all the most effective ways to solve this problem, regardless of what caused it.
Note: The solutions to the problem are arranged in order of their effectiveness. Go from the first method to the last one and one of them will definitely help.
Method 1: clean the 3.5mm jack
The most common cause of iPhone locked in headset mode is dust or dirt trapped in the 3.5mm jack. The solution in this case is the simplest cleaning of the connector with any thin object, for example, a needle or a toothpick.
There is no specific cleaning method. Swirl the needle / toothpick carefully around the inside of the 3.5mm jack for 10-15 seconds, then blow it out. If there is no result, cleaning the 3.5mm jack with a cotton swab dipped in alcohol may help. In addition, it is worth trying to clean the connector with a rolled cloth.
Method 2. Clean the power connector
Cleaning the power connector in the same way can solve the problem. The method is the same - a cotton swab / needle / toothpick is moistened with alcohol and with its help the power connector is cleaned, be it an old 30-pin connector, or Lighting. Please note that it is necessary to wipe the connector thoroughly.
Method 3. Put iPhone in the cold for a couple of minutes
This advice sounds like some kind of cruel joke, considering how negative the cold affects iPhone , but the method really works, which is confirmed by numerous reviews. An iPhone stuck in headset mode should be placed in a cold place for 2-3 minutes (no more). In winter, in this case, a balcony or just an exit to the street is suitable, in the warm season - a refrigerator.
Method 4. Blow out the 3.5mm jack with a hair dryer
Blowing out the 3.5mm jack with a hairdryer can help solve the problem. As with previous cases, there is no specific purge technique. One thing to remember is that prolonged hot air blowing can be detrimental to the iPhone battery.
Method 5. Connecting the charging cable / earbuds multiple times
Another method based on cleaning the charging connector and audio output. Even the needle is not able to reach the hard-to-reach places of the connectors, but the connectors fill the entire connector, as a result - maximum cleaning occurs. The principle of operation is extremely simple: follow forced reboot iPhone, and after about 10-15 times, connect the charging cable and headphones to the corresponding connectors.
Method 6. Connect a Bluetooth headset / speaker
It also happens that the iPhone freezes in headset mode due to a software error. They usually happen after installing a new version of iOS. In this case, connecting a wireless headset or speaker and then disconnecting the headphones helps out. The principle of action is as follows:
Step 1. Connect headphones to iPhone.
Step 2. Connect a Bluetooth headset / speaker to the iPhone in order to output sound to it.
Step 3. Unplug your headphones.
Step 4. Disconnect the wireless device.
Immediately after that, you can check if the sound has returned to the speaker of your iPhone.
Method 7. Force restart with headphones on
Also, a forced restart of the iPhone with headphones inserted into the 3.5 mm jack can fix the software problem. To perform a "hard" restart, you need to hold down the Home and Power buttons and hold them until the Apple logo appears on the screen.
iPhones are smartphones that are gaining popularity every year. There can be many reasons why sound is not working on iPhone 4s, but they are all divided into hardware and software.
If the sound stopped functioning normally after the phone simply fell, or water got in, then the problem is at the hardware level, it is better not to try to repair it yourself, contact the service center for help.
If the sound disappeared for no reason, then, most likely, the problem is in a software glitch. Here you can try to get the sound back on your own.
Identify the problem
To begin with, it's worth finding out if there is no sound only in the speakers, or in the headphones too.
Check the sound when:
It happens that the sound is normally heard both in the headphones and in the speakers, but when you start applications, it disappears, or it works only in the headphones. 99% of this is a software error.
By the way, if the sound in the application works only in headphones, then there is an output.
Do the following:
- plug in headphones;
- enter the application;
- Hold down the volume up button;
- together with the pressed button, you need to sharply pull out the headphones and continue to hold the volume button.
In most cases, this procedure will solve the audio problem in applications.
We also recommend trying to lightly press down the phone from the bottom and top of the speaker, or gently knock on this place. If, during compression or tapping, sound appears for a few seconds, then the problem is physical, in the hardware part. In any case, it must be carried to the service center.
If the problem has not been accurately identified, then it may be a serious software glitch, which cannot be eliminated by rebooting and resetting the settings. We recommend either updating the firmware or reflashing the phone again.
It is also worth considering that if you have an Unlock phone, jailbreak and cydia installed, then this may be the problem. A flashing should help.
Turn up the volume
If the sound does not work either on the stationary speakers of the phone or in the headphones, try adding volume with the volume up button (located on the end of the phone). If the sound is set to maximum, but when you play the melody, you hear nothing, read the article further.
Photo: location of volume buttons and other things on iPhone 4s
Reboot your device
If you have checked that the volume on your smartphone is set correctly, but there is still no sound, try restarting your phone. Hold the lock button, wait until the phone turns off, and then turn it back on with the same action.
This is done in this way:
We make a backup just in case, but after resetting the settings, videos, music, contacts, notes and other personal data should be saved.
Connector problem
The most common iPhone 4s sound stops working after listening to music with headphones. A person listened to music, pulled out the headset, and then, during a call, he does not hear either the ringing itself or the person who is calling, and when adding sound to the menu, he writes “Headphones”.
In this case, the problem is in the headphone jack. Either it is broken or it is clogged. Try cleaning it with a damp cotton swab slightly moistened with alcohol, and then blow it a little with a hairdryer. If the problem persists, then the socket is broken.
Sometimes people do not carefully pull out the headphones, and the plug from them remains inside. As a result, the phone thinks that the headphones are plugged in, but in fact they are not. Phones with such a problem are brought to services, but not often.
Sound control IC
If the sound stops working after the phone has been dropped violently, or after moisture has entered the device, then there is a problem with the sound control chip. The only solution is to go to a service center and change the microcircuit. Expensive, but the phone will work fully. If this part breaks down, then there will be no sound either in the headphones or without the headphones.
Photo: sound control chip (black element)
Mechanical deformation
If the sound is on your belovediPhonewas goneafter a strong fall, there can be a lot of reasons, for example:
These are the most common fall failures related to sound.
Moisture got in and the sound stopped working on iPhone 4s
The telephone is a rather delicate technique. In order for it to fail due to moisture, it is not necessary to throw it into a river or a glass of water. You will be surprised if you find out that the phones fail after talking in a light rain, or after a person inadvertently took it with wet hands.
Moisture can both completely break the phone and remove certain functions from standing, including sound. Both the dynamos and the sound control microcircuits fail. To correctly diagnose a breakdown, you need to contact a service center.
If your phone gets into water, then the first thing to do is turn it off and, if possible, disconnect the power. De-energization occurs by pulling out the battery.
The problem is that iPhones don't have direct access to the battery, which means you have to disassemble half of the smartphone to get it out. If you have no experience with Apple disassembly, we advise you not to try to disassemble your iPhone 4s yourself. Just turn it off and quickly take it to the specialists.
Video: Apple IPhone 4S Sound Problem
Safety net is clogged
If the sound did not disappear completely, but became muffled, indistinct, there was interference, then the problem is in the protective mesh of the speakers. You just need to clean it with a cotton swab. It is very easy to check the functionality after cleaning.
First record something on the recorder, and then listen. This will test both the microphone and speakers. We also recommend cleaning the microphone connector.
Regardless of the source of the problem, we advise, if possible, to give the phone for diagnostics to official service centers. Plus, it's free there. If a person lives in a small village, then, most likely, there will not be an official Apple SC nearby, you will have to find out the cause of the breakdown yourself. Adhere to the above tips, and in no case climb inside the smartphone without experience in this!
On your iPhone 6, iPhone 5s, iPhone 4, iPhone 5, iPhone 7, iPhone 6s, iPhone 4s and so on, the sound on the call has disappeared and you do not know what to do?
I think we will solve this problem. Of course, one cannot ignore the hardware part, but these breakdowns are rare and will not be discussed here.
In most cases, the ringtone does not work with an incoming call due to the fault of the users themselves, or rather an accidental disconnection.
Below are the most common reasons when the sound disappears during a call (if the problem is not resolved, then it is either "individual" or hardware).
What to do if the ringing sound disappeared in the iPhone - the first reason
Second, notice the little switch — beginners usually don't know about it.
It is located on the left side of the case. What is it for? So that your phone doesn’t bother you sometimes, it will instantly turn it on and you can also turn it off instantly. Conveniently.
The second reason why the iPhone does not work the ringtone
Another equally common reason is the accidental activation of the Do Not Disturb mode.
If you see a crescent moon at the top of the screen, then all sound notifications are muted, including the ringtone.
Such a problem is eliminated simply and quickly. You just need to slide your finger up and down the screen to open the control panel and disable this mode.
To turn it off, just click once on the "crescent" and that's it. If this is not your case, go ahead.
The third reason why the call sound disappeared in the iPhone
If you often use headphones, then the problem may be in the connector where you connect them.
As you already know, when headphones are connected, the sounds are not output to the external speaker, but only to the headphones.
Not infrequently "complications" arise with this connector - the contact is jammed. You can just plug and unplug the headphones a few times, or clean this connector with a toothpick.
The fourth reason why the iPhone does not sound the call
If nothing above helps, go to "Settings", select "General", click on "Accessibility" and activate "AssistiveTouch".
A circle icon will appear on the screen - this is an additional menu. Click on this icon and select the "Device" option.
On the right you will see the item "Mute sound" (crossed out bell), and on the left, select the volume - increase the volume, maybe your sound is at zero.
These are all the most common reasons. The last thing I can offer is this. Good luck.
