A person uses a computer almost every day, without it we are no longer able to imagine our life. However, for stable operation of the computer, all components must be in perfect or at least good condition.
This can affect both the internal parts of the computer, such as the processor, motherboard, video card. And external componentssuch as monitor, keyboard and mouse. And what to do when the mouse simply refuses to work stably? The wheel does not scroll through the pages and it seems everything, the mouse is over.
But actually it is not. Now we will figure out what the problem is
Why isn't the mouse scrolling through the pages?
Let's start analyzing the problem and solving it. This problem is always very relevant, because some modern mice are not made in the best way and breakdown can occur when it should not be close.
Initially, you need to make sure that the mouse is really broken and the wheel does not work. To do this, go into a Word text document and try to spin the wheel there. If it doesn't work, then there is a problem
So, first problem - the mouse settings have gone. When we go to the Control Panel, we can find the "Mouse" section. When we go there, we see two parameters there - Vertical and horizontal scrolling. It is necessary to indicate in the first and in the second case the number 3. This is the standard data for a mouse.
Second problem - malfunction of drivers. It may happen that the mouse driver is lost and it will perform much worse than before. This is one of the reasons why the mouse refuses to work.
Without drivers, nothing works in the computer. To solve this problem, you need to uninstall the driver, then pull out the mouse, insert it back and the drivers will be installed by themselves.
Reason three - malfunction of the USB connector. This may not be the cause of the mouse itself, but of the computer. The USB connector can be damaged and not all mouse functions can be used. So you need to check the mouse for a different connector or, as a last resort, on another computer. This is much better than buying a new mouse without understanding the problem.
The fourth reason - faulty mouse wire. It can happen that the wire itself is damaged and if you push it well, it can make it work. This happens due to the fact that the mouse has been in operation for too long and unforeseen problems begin to arise.
Reason five - breakage or clogging of the wheel itself. It may also be that the wheel is heavily clogged, which is why it cannot work in any way. In this case, you need to look for a solution that will help cope with this problem. Namely, you need to disassemble the mouse, see what's wrong with the wheel and solve the problem by fixing it.
If, even after opening and repairing, nothing works, then buying a new mouse you can't avoid... We have considered all possible options for breakdown, but even if after all the actions the result remains the same, then there is no point in trying again.
You can officially declare that the mouse is broken and already impossible to fix. Only a professionally versed person can solve the problem.
What to do if the mouse is broken, but you need to use a computer
But force majeure can happen suddenly and money for a new mouse may not be found, but you need to use a computer. What then? There is a solution, but it consists in using the keyboard.
There are buttons on every keyboard of both computer and laptop - Page Up and Page Down... The first button helps to raise the page up, and the second, on the contrary, to lower it. They perform the same function as the mouse wheel, only the wheel has an advantage in scrolling. It is smoother, but not as sharp as with a mouse.
Well, we have considered all the cases when the mouse wheel fails and figured out each of the reasons. That's all. Remember what you need always keep your computer in top conditionso that the work is easy and carefree. You can also buy inexpensive mice, but the life will be shorter.
The mouse needs to be held safe from moisture, constantly clean it, often disassemble it and prevent such cases of damage. Each mouse has its own sensitivity and if one is able to withstand heavy loads, then the other cannot do this in any case.
Take care of your mouse, it facilitates all the work at the personal computer and helps not only during work, but sometimes even in games. Many gamers use the wheel, because it is responsible for a certain action.
This concludes our article, and we wish you not only a pleasant time, but also a safe use of your computer, so that nothing breaks and is in perfect condition for a long time. Excessive expenditure of monetary resources is useless, and you should always use a computer. Best wishes to you!
A computer mouse is one of the main ways to control a computer through which information is input and output. Despite the advent of touchpads, laptop users are still not ready to completely abandon the mouse. After all, it is convenient, familiar, and besides, it allows you to work faster. Despite their practicality, mice go out of tune too. And their weak point is the wheel. Consider the most common causes of breakdowns and their solutions.
The problem with the wheel on the mouse their causes and solutions
Mouse wheel problems
Why doesn't the scroll wheel on the mouse work?
Initially, the wheel sticks more and more, and then stops scrolling altogether.
Dust and debris
The space between the wheel and the mouse case collects dust and maybe debris. Because of this, cranking is difficult, and in some cases it gets jammed altogether. The easiest way to solve this problem is for everyone. To do this, you need a toothpick, cotton swab and alcohol. If there is a lot of dust, first just use a toothpick to clean the space between the scroll and the case. Then we wind a thin layer of cotton wool and moisten it in a small amount of alcohol and clean it.
In case this does not help, you need to disassemble the mouse and clean it from the inside with cotton wool and alcohol and grease it with silicone grease or petroleum jelly. If it is possible to crimp the sensor, do so.
If the motion sensor is a plastic sealed device and the mouse cannot be repaired, then it is better to buy a new mouse.
Factory malfunction
A factory malfunction could also be the cause. It is not recommended to solve problems with factory defects on your own. Take the mouse to the warranty service center.
If your mouse wheel suddenly stops working (for example, as a result of a fall or some kind of impact). Without preliminary symptoms in the form of twitching the page up and down when scrolling and at the same time spinning freely, then this article will probably help you.
Scrolls the mouse wheel
The mouse wheel is spinning because it is broken! In the literal sense, the plastic axle fell off, through which the torque is transmitted to the rotation sensor, the repair of which is described in another article:. And if the mouse does not work at all, then check if the mouse wire is bent at the base.
Such a breakdown is not yet a reason to throw out the mouse, if there is a desire to tinker for 20-30 minutes (if you go to the store for a new mouse, you will probably spend at least an hour).
By default, the Double-Click Speed \u200b\u200bSlider should be centered and the Sticky Mouse Button option disabled. Try to set these parameters and check if the problem is solved. If not, another radical software way to "cure" double click is to remove the mouse driver. How to remove the driver correctly is written.
conclusions
Mice are one of the most actively used computer devices. Therefore, it is not surprising that they often fail. However, due to the simplicity of their device, in most cases everyone can fix the mouse!
You don't need to know how to solder or understand electronics to do this. The main thing is to clearly diagnose the cause of the breakdown. Here, as in medicine, a correct diagnosis is the path to a successful repair.
I hope our article will allow you to determine what exactly broke in your mouse, and therefore, to fix the breakdown. Successful repairs to you!
P.S. It is allowed to copy and quote freely provided that an open active link to the source is indicated and the authorship of Ruslan Tertyshny is preserved.
User question
Hello. Please tell me what to do with a disabled mouse wheel. We reinstalled Windows and now the mouse partially does not work: the arrow runs across the screen, the left and right buttons work, but scrolling through the wheel does not work (you have to drag it with the pointer, which is inconvenient). We tried to connect another mouse to our computer - the same story (our mouse works on another PC) ...
What to do in this case, why does the mouse not work completely?
PS: we went to the mouse settings in the Windows control panel - but there is no "Wheel" section at all, in which you can set how many lines to scroll the page (although it used to be!).
Hello!
The problem described above is quite typical, and most likely it is associated with a lack of drivers (probably for some kind of universal serial bus USB-ports controller, or for the mouse itself (which is less likely, judging by the description)).
In the article I will consider both the user's question and other reasons for this behavior of mice ...
By the way, if your mouse does not work at all, I recommend that you familiarize yourself with this instruction:
Reasons why the wheel does not work
(the mouse twitches and slows down)
1) The drivers were not installed (or "flew")
Perhaps checking the drivers is the first thing to start with (especially if your problem coincides with the description of the question, see above). To do this, open device Manager .
Reference! To open the device manager: press the Win + R key combination and enter the devmgmt.msc command, click OK. An example is shown in the screenshot below.
The screenshot below shows the "picture" that usually happens after reinstalling Windows (by the way, in newer Windows operating systems, drivers are installed automatically on many devices). Please note that all devices for which no drivers were found will be located in the "Other devices" tab, opposite each one a yellow exclamation mark will be lit.
There are no drivers for a dozen devices ... Device Manager in Windows 7
Next, I recommend opening the "Mice and other pointing devices" tab. In it, you should designate your mouse, as a rule, this is a HID-compatible mouse. If your tab is empty, or it only contains the "ELAN ..." device (touchpad, relevant for laptops), then you simply do not have a driver: either for a mouse (this often happens with gaming mice), or for a USB port controller ...
Mice and other devices
How to update drivers:
- You can install the drivers that came with your computer (usually, they were either downloaded by the seller to your hard drive, or written to a separate CD / DVD);
- Use special utilities to auto-search and update drivers. One big article is devoted to this on my blog:
- Find drivers by VID and PID (special identifiers by which you can find the manufacturer of your equipment, its brand, model, etc.) in a search engine, for example, Google. This is a universal method, I will consider it below. The only drawback is that there must be access to the Internet (and without drivers for the network card, it may not exist ...).
And so, in the device manager, you see some device for which there is no driver. Right click on it and open its properties.
In properties open the tab "Intelligence", select an option "Equipment ID" and copy the first line, which will contain the values \u200b\u200bof VID, PID, REX, SID (etc.).
You can fix mouse problems caused by crashing programs yourself. Hardware breakdowns, including those related to the mouse wheel, should be eliminated with your own hands only in cases where you are technically savvy and are not afraid to lose the warranty on the gadget.
Do their best to simplify the interaction between the software and the user. Although at the present time the unspoken legislator of standards in this area, Microsoft, has relied on touch-screen technologies, as can be seen from the new version of the system, it is rather difficult to work with programs in Windows without a mouse. If the mouse wheel does not work, many users start to panic. Being an electronic device, the mouse can really fail, but before going to the store for a replacement, it will not be superfluous to try to check its performance more thoroughly.
Since its inception, the manipulator of the "mouse" type has undergone a number of changes, primarily affecting the principle of reading movement data: a heavy ball covered with a rubber layer and rollers constantly clogged with debris were replaced by an optical system. But the wheel and buttons have undergone less drastic changes: holes are located on the inside of the disc at a certain distance from each other. On one side of the disk, a light-detecting sensor is installed, and on the other, an infrared diode, a classic optocoupler pair. When the user rotates the mouse wheel, the LED light is intermittently interrupted. This system allows the electronic circuits to count pulses and determine the direction of rotation and speed.
If the mouse wheel does not work, this, as indicated, is not a reason for exchange. First you need to check which programs are failing, try to replace them. Sometimes the problem lies in incorrect program settings.
The next step is to make adjustments to the Windows settings. Press the "Start" button, open the "Control Panel" and follow the "Mouse" tab. Here you can make changes to how the wheel works.
If everything is so simple, why are the forums riddled with questions like "the mouse wheel doesn't work"? The answer is simple: much more often the problem is in the hardware. Sometimes the mouse wheel does not work due to a malfunction of the optocoupler. Fortunately, you can do some repairs yourself at home.
From the computer, take the screwdriver from the watch set and unscrew the two screws (usually) from the bottom of the mouse. The screws can be hidden under the stickers, so we carefully probe the hidden surface. Then carefully open the case.
The optical coupler is easy to find - it is next to the wheel. With a piece of dry cotton wool, we remove all dirt from the windows-holes on the wheel rim, and also carefully wipe the LED and sensor. Often, whole skeins of hair can be seen there blocking the beam of light. In rare cases, it is necessary to align the level of the diode and sensor (if they are bent, then this is immediately noticeable).
Sometimes the situation when the mouse wheel does not work is due to its rubber coating. Over time, the rubber becomes slightly larger in diameter and does not fix too tightly on the plastic base of the wheel. When trying to rotate the wheel, the user actually rotates only the rubber ring, and the internal mechanism itself remains at rest. What is interesting: it is not always possible to determine such a malfunction without disassembling the case. Owners of A4Tech products are familiar with it, looking for an answer to the question of why the wheel does not work.The solution is quite simple: the seat of the base disk and the inner side of the rubber ring are carefully wiped from grease and dust with a cotton swab and alcohol. Then the ring is fixed in the simplest and most effective way - with superglue. Two or three points around the perimeter are enough.
If this does not help, then, alas, there is a direct road to your workshop or store for. In any decision, you must remember that you do not need to ignore the installation of the driver on the device.
Users do not notice how important the mouse wheel is until it becomes unusable. Meanwhile, it is the wheel that is responsible for scrolling pages, changing the scale in editors and browsers, opening a page in a new tab, and also for some of the game functions. What if the wheel doesn't work? Don't rush to change your mouse - try troubleshooting.
How to fix a mouse wheel
The key causes of wheel problems are incorrectly working software or mechanical damage to the mouse. If you find a failure, the first thing to do is connect the accessory to another computer and check if it works. If the scrolling works, the reason is in the settings, and if not, in the Solutions differ for each specific case.
If clicking and scrolling up and down doesn't work
A mouse that does not respond to pressing and scrolling the wheel must be disassembled to understand the cause of the failure. Procedure:
- Remove the protective pads at the bottom of the mouse and unscrew the bolts.
- Detach the bottom panel. You will see the board and underneath the scroll mechanism.
- Lift the board by first unscrewing the bolts.
- Take out the wheel and pay attention to the axle - most likely, it is broken off on one side.
If you find a broken axle, try fixing it with a paper clip:
- Bend a paper clip, bend the wire in half and twist it into a bundle.
- Attach the part to the wheel, in the place where the axle was located, and cut with pliers to size, adding 1–2 mm.
- Heat the required part of the wire red-hot on a gas stove or with a piezo lighter and attach it to the point of the axis break.
- When the material is melted, reassemble the wheel and test the scrolling and pressing.
Photo gallery: how to disassemble the mouse yourself
Step 1. Remove the base of the mouse Step 2. Take out the wheel Step 3. Replace the wheel axle Sometimes it is not the axle itself that breaks, but the paws that hold it
If the mouse works, and the wheel turns evenly, without touching anything, reassemble the case and check the functionality.
Sometimes the axle does not break off, but falls out. If you find the pin that has fallen out, replace it with an axle with a larger diameter.
Pages are not scrolling
Check the software settings if the mouse does not scroll the page. For this:
- Open "Start - Control Panel". Select Hardware and Sound - Devices and Printers - Mouse.
- Open the Wheel tab and check the scroll values.
- Increase the values \u200b\u200bif necessary and click OK.
Check the mouse operation - if the method does not help, reinstall the driver. Sequencing:
- Open Device Manager.
- Find the item "Mice and Pointing Devices".
- Select the mouse you are using and double click on its name.
- Open "Driver" and click "Update".
If the update does not work, follow the same path and click Uninstall, and then reinstall the driver.
If the pages are "jumping"
In a situation where the wheel works, but when scrolling quickly, the page flips and jumps up and down, the touch sensor is faulty. To fix it:
- Disassemble the mouse using the instructions above.
- Remove the protective cover from the scroll mechanism.
- The sensor is pressed against the wheel by four metal petals - gently bend them one by one.
- Fold back the protective part of the wheel, take out the pressure mechanism and wipe it and the interior of the device with a cotton swab dipped in alcohol.
- Place the pressure piece on the table and push in the middle with a screwdriver until a dent remains. It will ensure that the part works correctly when scrolling.
- Put the mechanism back in place, fold the guard and press the petals back firmly.
- Assemble the wheel, replace the board and the bottom of the case. Secure the parts with bolts.
Check if the mouse is working. If scrolling does not work, contact the service or replace the mouse.
Video: pages twitch when scrolling
The wheel does not spin and rattles
When the wheel does not scroll at all, or something rattles inside the mouse, look for a breakdown in the hardware. The first step is to lubricate the mechanism. To do this, disassemble the accessory as described above and clean the sensor with alcohol. Prepare a liquid silicone lubricant such as WD-40. Drop it inside, collect the wheel and scroll two or three times. Check operation - if lubrication does not help, replace the pressure tabs. For this:
- Disassemble the mouse and take out the wheel.
- Break off the petals holding the protection.
- Use copper wire to make 4 staples of the correct size.
- Solder the brackets in place of the petals and assemble the mouse.
Disassembling the mouse yourself will automatically void the warranty.
Wheel presses do not work
If the mouse wheel scrolls through the pages, but the system does not respond to clicks, listen for clicks on click. If so, check the program settings:
- Download hotkey remapper app - Antsoft Key Manager or Oscar.
- Find out which function is assigned to click the wheel.
If the tap function does not work only in the browser or in the game, you can not download additional applications - check the information in the program settings.
If the click is not heard, it is a hardware failure. Disassemble and repair the mouse or replace it with a new one.
Video: how to repair the wheel axle with your own hands
Windows 10 and Mouse Driver Conflict - How to Fix
In Windows 10, scrolling works in Explorer, browsers, editors, and the default environment, but not in the Start menu and some of the preinstalled applications. The reason is a conflict between the system and device drivers. When faced with such a problem, install Windows updates. For this.
The mouse is the most convenient manipulator that exists today for a personal computer. It was created in 1968, but it has not lost its relevance and recognition to this day. But since each person is individual, the parameters of the mouse cannot be averaged for everyone. That is why there is a section in the Control Panel where you can customize all the parameters of the manipulator. Setting up a mouse in Windows 7 is easy.
How to adjust mouse sensitivity
The first inconvenience a user may encounter when working with a mouse is its sensitivity. In different models of such manipulators, there is a different number of DPI, or optical resolution of the mouse, due to which, among other things, the speed of the cursor is determined. For this reason, the new mouse may "run" on the screen too quickly or too slowly. Well, do not take it back to the store? So we will fix the not very comfortable speed.
To start adjusting the sensitivity of our mouse, open the Control Panel. This can be done very easily - press the Win + R combination and enter the word control. After clicking on the standard OK, the required window will open. Here our goal is the "Mouse" section, which can be seen by configuring the display of all elements.
Click on this section - a new small window with a bunch of tabs will open. One of them is needed now: "Pointer parameters".
On this tab, you can set in detail how our cursor will move. If you are only worried about its speed, it is enough to change the position of the very first slider, setting the required amount of sensitivity. The speed can be checked immediately by simply moving the mouse. In this case, it is desirable that the increased accuracy of the installation was turned on, otherwise the pointer will dangle in space, like a leaf in the wind.
By the way, if you find it difficult to find the cursor on the monitor, you can set the display of the pointer in the "Visibility" section using the CTRL key (the very last checkmark) or display its trace when moving (the first checkmark).
After making changes, it is enough to apply them, and you no longer have to suffer from a lack or excess of sensitivity.
How to adjust the mouse wheel
In some cases, just like the speed of the mouse, we may not be satisfied with the operation of its wheel. As a rule, the wheel pitch of all manipulators differs in softness or speed. If it is too tight and clear, the page may scroll too slowly, and if it is almost not felt, then too fast. Therefore, this parameter can be adjusted separately for each mouse.
If you have already closed the mouse settings window, then open it again as described above and enter the "Wheel" tab. We will be presented with just two settings - for scrolling information in the window horizontally and vertically by one "click" of the wheel. First of all, we are interested in vertical scrolling, since not all mice have horizontal ones.
By the way, it's very easy to find out if your mouse supports horizontal scrolling. Try tilting the wheel to the right or left. If it works, then there is still support for horizontal scrolling.
In this tab, set the parameters at your discretion. Remember only one thing - the fewer lines or characters will be scrolled at a time, the slower the window will scroll in principle, and vice versa. You need to select this parameter directly for the user and his device. Then you need to apply the settings and close the wheel parameters change window.
Other useful settings
In addition to the standard settings, you can change some specific ones. This is very useful when using the mouse is somewhat different from the usual, regulated by the system and initial parameters.
Mouse buttons
Here you can adjust the mouse "to the left-handed" checkbox "Change the value of buttons", adjust the speed of double-clicking on the left mouse button, and also enable such a useful function as sticking.
Pointers
A great tab for anyone who wants to personalize even the mouse pointer. In total, a large number of types are available, you can adjust:
- Color (black, inverse or white)
- Size (small to huge in three positions)
- Appearance (modern Aero short ponytail or retro long ponytail standard).
- The presence or absence of a shadow under the cursor.
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