Subscribers periodically face such a problem as the inaccessibility of the number to which the call is made. This happens because the interlocutor is already on the phone. Megafon has developed a Call Waiting service to eliminate the problem.
The option is provided to all customers regardless of the tariff plan. At the same time, you do not need to pay a subscription fee for using the service. Customers can enjoy the function in the home region and beyond.
Subscribers who decide to connect call waiting get the opportunity to use the second line. The service allows you to receive a second call during a conversation, while the first interlocutor is put into standby mode.
During the conversation, the client using the function will hear a beep. Then you need to decide whether to accept the challenge or reject it. As for the subscriber calling the busy number, he hears a long beep.
The service is provided free of charge. Each received call is also free of charge. Funds are debited for a call only when the subscriber is in roaming.
How to connect
To connect the second line on Megafon, you can do nothing. The package refers to basic services, therefore it is provided to all subscribers without exception. It does not matter which tariff plan is used by the client.
If the option was disabled, you can reactivate the function with the command "* 43 #". You can also enable the function through your personal account.
Control
The service is provided to all customers, all that remains is to learn how to use it. To do this, you need to choose the appropriate action:
- To accept the second call without interrupting the first one, press "2 #";
- If you need to return to the first interlocutor without interrupting the second conversation, press "2 #";
- To end the conversation with one of the subscribers, "1 #" is dialed;
- You can reject an incoming call on the second line by pressing "0 #".
The option works on any phone, smartphone and tablet.
How to disable
Subscribers who decide to turn off call waiting can do it in 3 ways. To turn off the function you need:
- Dial USSD-code "# 43 #";
- Install the mobile application. In the settings, deactivate the option;
- Call the call-center - "0500". The operator will help you turn off the service.
The option is provided free of charge, which means it can be left on. This is because the function is a basic service.
Who suits
The service is suitable for all clients without exception. The option does not need to be additionally connected, which is a big plus. The only drawback of the function is that it only works with incoming calls. Subscribers who need to call or send messages during a call are advised to consider. You can get detailed information about the function by calling "0500".
For each MTS subscriber, there is a Call Waiting and Holding service available, the activation of which allows you not to miss a single important call. That is, you will be able to receive a call even when you are already talking with another subscriber. In most cases, the service does not require connection and is activated automatically on all tariffs. However, in some cases, the service must be connected independently, while few people know how to connect the second line to MTS.
As part of this review, we will tell you what the Call Waiting and Holding service is and how you can activate it. We will also consider the characteristic features of the service, which the operator does not pay due attention to, but they can play an important role for the subscriber.
Connection of the second line to MTS
The Call Waiting and Holding service allows you to receive an incoming call even if you are already talking to another subscriber. During a conversation and a simultaneous call, you will hear a signal, which means that another subscriber is calling you. You will be able to answer an incoming call or call another subscriber while holding the current conversation. When you hear a signal about a second incoming call, you can perform several different actions.
If you receive an incoming call during a conversation, you can:
- Ignore the sound signal and continue communication;
- Refuse an incoming call by pressing the number 0;
- Interrupt the conversation and accept the incoming call by pressing the number 1;
- Leave the first subscriber on hold and accept an incoming call by pressing the number 2 or the call accept button;
- N - put all active calls on hold and make a new call to phone number N.
It should be noted that many modern telephones support the Call Waiting function, due to which switching between connections with different subscribers occurs in a simpler scheme.
Before connecting the second line to MTS, you should make sure that the service has not been connected before. You can check the status of the service using the command * # 43 #. If you entered into an agreement with MTS later than March 13, 2009, then the Call Waiting and Holding service should be activated automatically. The second line can be absent only if you have disconnected it yourself earlier. If the MTS SIM card was purchased before March 13, 2009, then in order to to connect the second line to MTS, dial * 43 # on your phone. You can also connect the service through or in the application. If there is a need to disconnect the service, use the command # 43 #.
How much is the second line
All of us have long been accustomed to the fact that almost every useful service costs money. This is especially true when it comes to the services of cellular operators. We found out how to connect the second line to MTS, but how much will you have to pay for it? Oddly enough, but the "Call waiting and holding" service is completely free... There is no service connection fee and no subscription fee. However, if the call is on hold, you will have to pay for two calls at the same time. Tariffication is carried out in accordance with the terms of your tariff plan.
The service supports one call on hold and one active call. It is not possible to answer the third incoming call, for this you need to end one of the previous ones.
In conclusion, it should be said that the second line allows you not only to receive a second incoming call, but also to make outgoing calls. You can call another right during a conversation with the current subscriber, and the current call will be put on hold.
To keep your mobile phone busy even during a call, you can use a special service - "Second Line". With a new incoming call, you can see from whom the signal is coming and answer the subscriber without interrupting the telephone connection. Alternatively, you can ignore the incoming call and continue the conversation. How to connect a second line to various mobile operators is the topic of our article.
How to connect a second line to MTS
1 way
2 way
You can activate the service using a free application from MTS - "MTS Service".
To install the application, you need to dial the following command on your mobile phone - * 111 #. Then press the "Call" button.
You can also install the application through the MTS website. On the page, you will need to enter your phone number into a special box and follow the further instructions.
After you install the application, you will need to go to the "Convenient communication" section, select "Call control", then select "Call control" and click on the "Call waiting" button.
3 way
Call from your mobile phone to the free number of the Subscriber Service 0890, wait for the operator's response and ask to activate this service.
4 way
Through your MTS personal account
How to connect a second line to MegaFon
1 way
To activate the service, you can use a special command by dialing the following symbols on your phone - * 43 #. Then press the "Call" button.
2 way
Call from your mobile phone to the free number of the Subscriber Service 0500, wait for the operator's response and ask to activate this service.
3 way
Through your MegaFon personal account. Register on the site and connect the service through your profile.
How to connect a second line to TELE2
1 way
To activate the service, you can use a special command by dialing the following symbols on your phone - * 43 #. Then press the "Call" button.
2 way
Call from your mobile phone to the free number of the Subscriber Service 611, wait for the operator's response and ask to activate this service.
3 way
Through your TELE2 personal account. Register on the site and connect the service through your profile.
How to connect a second line on Beeline
1 way
To activate the service, you can use a special command by dialing the following symbols on your phone - * 43 #. Then press the "Call" button.
If you have any problems with activating the service, you need to call the number 0674 09 041 or dial the command * 110 * 041 # and press the "Call" button.
2 way
Call from your mobile phone to the free number of the Subscriber Service 0611, wait for the operator's answer and ask to activate this service.
An option from MegaFon that allows you to hold a call is a basic service on any tariff plan. It is called "Call Hold". Its use gives a number of specific advantages to subscribers. For example, clients of mobile communication can not only conduct a conversation, but also during it immediately make other calls or switch between different interlocutors. This allows you to communicate with two people at once.
This service was created to save money. Since customers can make a call at the same time as an active one, this will save money that can be spent on the first minute of the call. This option is very beneficial if the tariff plan used includes a high payment for the first minutes of communication.
More about the service
Using the Call Hold service is very simple. It is worth while communicating with one person to press on the phone keypad on the "2" button and then on the call key. Then you have to select the phone number of the person you want to call and press the call again. Thus, the first interlocutor will be on hold. To switch to the first interlocutor and return to the conversation, you just need to press the "1" key and make a call. Thus, the conversation with the second subscriber will be terminated, and the first will be on the line again.
In order for both interlocutors to remain on the line when switching between them, press the "2" key. In addition, control of the option is possible simply by looking at the phone screen. It displays hints that will allow you to use the option without memorizing the combinations.
The Call Hold service can be used by all MegaFon subscribers, regardless of which tariff plan is activated.
Since the service is considered standard, there is no charge for connecting or disconnecting it. Also, when switching to a new tariff or buying a new starter package, the option can not be activated, it is activated automatically. But if necessary, it can be deactivated. To understand more detailed information about the service, the subscriber can use his phone by going into the settings and finding the call hold item.
The cost of using the option has changed recently. Previously, the option was provided free of charge, but now customers will have to pay 1 ruble for retention. The only exceptions are customers who use a tariff plan from the "" family. For such subscribers, the use of the service will be free.
It is also worth noting that you can not pay for the service if you use bonuses from MegaFon. That is, if a client participates in the MegaFon-Bonus program, he can spend his points to pay for various services. One of them is “Call Hold for Points”. To activate such a service, you should enter the service combination * 115 * 8101 # ... After dialing, you must press the call button. You can also connect the service by sending a text message. In the body of the letter, you will need to write the numbers 8101. For sending, the number 5010 is used.
How to connect
Since the option is basic, it does not provide a large list for activation. After all, it turns on in automatic mode. If it so happens that the function is disabled, then you can enable it using the following methods:
- The easiest way to activate is using a service combination. This method does not require a PC or the Internet, only a telephone. Dial * 105 * 604 # ... After entering the data, you should make a call. After activation, the client of the company will be notified via a message about successful activation.
- You can also activate the service through the possibility of self-service to customers. You will need to go to the official website of the company and register in your personal account. Then get the password to enter the number. After entering, you need to go to the "Services" tab and find "Call Hold". Then click on the button responsible for the connection.
- If you cannot activate the service on your own, then a call to the call center by phone 0500 will help you. Calls to the number are free. The operator must be asked to activate the service, and after he confirms his identity, he activates the option by number. For confirmation, the operator may ask for passport details.
If, after activating the service, the hold of calls does not work, then perhaps there is a ban on hold. To get rid of it, you will need to enter the code * 520 # .
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How to disable the service Call Hold Megafon
To deactivate the service, you should use the following methods:
- Call the operators of the inquiry service at 0500. Employees will turn off the option in a couple of minutes, but they may ask to read the code word or series and passport number.
- Also, disabling the function is possible through your personal account. This will save time, and this method is quite fast and intuitive. Deactivation through the cabinet is made on the basis of the service activation principle.
- In order not to deactivate the service, but to put a ban on call hold, it is recommended to use the code * 520 # .
Finally, it should be noted that the information provided is relevant for. The cost of the service and other information may be different for different regions of Russia. Previously, before working with the service, it is necessary to clarify the data.
MegaFon invites its subscribers not to miss a single important call, to be always aware of possible contacts, to contact the right person in a timely manner, and also to choose on-line with which of the interlocutors to continue the conversation. All this is possible through the options below.
Remember, were there any situations when you enjoyed a new day, had light conversations on your mobile and did not suspect that at that moment your device was not able to receive an urgent call from a boss or a client, or maybe a child or an elderly parent?
Don't worry, this is no longer a problem. Megafon has developed a unique Call Waiting feature. Thanks to the option, you can receive a call without breaking the connection with the previously called interlocutor.
Easy access
You do not need to connect the service, since it is included in the basic set of operator options. To check this, it is enough to find your tariff plan on the provider's website and look for a list of additional services in it. Nevertheless, it may be necessary to activate the service via the universal GSM-combination * 43 #. By the way, it works for numbers of any operator..
The service is free, so it's useful for everyone to try it in action anyway.
If you are one of the people who are annoyed by sound signals during a mobile connection, then the service is very easy to deactivate - dial # 43 #.
How to use it?
With the activation sorted out, let's move on to managing the option. For the test, you need two interlocutors. Dial the first one and during your conversation, let the second call you. The phone will beep to indicate an incoming call. You can:
- Ignore it;
- Hang up the first conversation by pressing the red hang-up button, and then connect to the second contact.
Or answer him without disconnecting the previous one: enter the combination 2 #. Redialing the characters will take you back to the first conversation. If you didn’t succeed with the combinations, it means that you need to additionally activate the “Call Hold” service on your number, but we will talk about this below.
There are also a couple of interesting codes: 1 # will disconnect the current interlocutor, and 0 # will reject a new incoming call, and the subscriber at the other end of the line will hear a busy signal.
Call hold
Let's go back to the option mentioned above. It will be useful to those subscribers who like not only to save time, but also to keep everything under complete control, to manage their minutes, contacts, information.
The service makes it possible to "stand at the helm" in your negotiations, while not disconnecting anyone. For example, it is possible to make another call during a conversation, and then switch back to the first one, and back.
Note that if you have a tariff with an increased cost of the first minute, then there is a clear savings: you do not need to interrupt the connection for a new call, and then call back the interlocutor.
How to manage?
So, we have decided on the service, let's connect. There are two ways: add an option through your personal account (https://lk.megafon.ru/login/) or a combination of * 105 * 604 #. Which is more convenient - it's up to you.
Now you have added the option and are ready to start using it - call your loved one, and then press number 2. The first connection went into standby mode, and you can safely dial a new number. Now, every time you need to change a subscriber, dial 2. At the same time, you will be able to hold only one interlocutor at a time. And only at the end of a conversation with one of them, dial 1.
If you failed to connect and hold other contacts, then, perhaps, you do not have a suitable telephone set - we advise you to find the instructions for it and carefully read it. Or the number that you are dialing does not belong to a person, but to some service or reference service - such connections cannot be held.
Have you tried it - didn't you like it? You can turn it off, again using your personal account or the contact center at 0500.
The price of the issue
How much does such a service cost? There is no subscription fee for using the services. The commission is charged only for direct retention of the interlocutor. The write-off amount is 1 RUB.
Outcome
After analyzing the above services, we recommend connecting both of them. At the same time, money is not withdrawn for one of them, and only 1 ruble for the other. at the time of use. In fact, the functions are very useful, since you do not know at what moment you may need to contact the subscriber without interrupting the conversation with the interlocutor.
