What to do if the iPhone suddenly turns off as if the battery power has run out, but in fact it is charged. If you have problems with your iPhone or iPad, which turns off automatically when the battery is charged, use our instructions. See what to do if your iPhone starts to shut down by itself.
As a rule, an iPhone, as well as any other mobile device, turns off when the battery level drops to a critical value. But sometimes there are failures in the operating system or with the battery, despite the fact that it is charged. Why does the iPhone turn off by itself?
Unfortunately, iPhone shutdown problems are not model specific. Based on the discussions on the forums, the problem most often arises on new models 6, 6s and 7, but old devices - iPhone 4s and iPhone 5s - are not insured against spontaneous shutdown.
But keep in mind that the iPhone can turn off, for example, in cold or cold weather - this is a standard operation aimed at protecting the device from damage.
Let's move on to ways to eliminate the spontaneous shutdown of the iPhone.
The first way is to update the operating system
The first method to start looking for the cause and restore the normal operation of the iPhone is to update the software version. Sometimes it will be enough to perform a regular update so that the phone stops turning off by itself. The system update is especially relevant in those cases, for example, if you previously used a test version of iOS on an iPhone or iPad.
To do this, go to the Settings application, then on the Basic - Update tab, check if there is a new version of iOS available for our smartphone. If so, install it and wait for the iPhone to reboot.
Method two - factory reset
Restoring factory settings is also a very simple method that can be extremely useful when errors occur on your smartphone. If the iPhone has turned off with itself for the first time (before that such problems did not arise, except when it turns off in the cold) and you assume that the problem is not in the battery, turn it on again.
If the restart did not help and the iPhone still turns off by itself, proceed to restore the factory settings. To do this, open Settings, then go to the General tab and search for Reset. With it, you can erase all data and return the iPhone to its original state. But before performing a reset, you should make sure that you:
- made a backup copy of all data;
- disabled iCloud account in settings.
The first point is needed in order not to irrevocably lose all our files, especially contacts. The second will allow you to perform a full reset of the iPhone. Without turning off Find My iPhone in the iCloud tab, you cannot reset your phone to factory settings.
If the problem persists and the smartphone still turns itself off, we will try to charge the battery. First you need to completely discharge the battery - to zero. But before that, be sure to make a backup copy of all data - as in the previous method.
When the battery is discharged, it is better to connect the iPhone to the charger through a tested cable.
If, for example, a problem with the phone arose through a malfunction of the charger, then we simply do not charge the iPhone. If you are not sure about your charger, you should test how the phone is charged using a USB cable connected to a computer.
The fourth way is to update the firmware via DFU
If you are not afraid to damage your phone, you should try switching it to DFU mode. Then install the latest iOS operating system using your computer and iTunes.
The method will allow us to update our smartphone 100% safer. If the iPhone turns off itself due to failures in the operating system, that the DFU mode should solve them once and for all. In this case, you also need to back up your data and disable your iCloud account first. That is, the same as in the second method.
If these methods did not bring the desired result and the iPhone still turns off by itself, you need to take it to a service center. Even if the smartphone is not under warranty, you should do it. Diagnostics in order to reveal what does not work in our iPhone can be absolutely free, and thanks to it we will at least know whether it is worth investing in repairs or starting to save for a new device.
Apple products are renowned for their high quality and reliability. Nevertheless, problems arise with them. Often, service centers are contacted by iPhone owners, whose smartphones turn off spontaneously.
Phones can turn off randomly - without obvious signs of battery drain, while using applications, or even during a call. There are several reasons for this: we can talk about both software and hardware defects of a mobile device. How to fix the problem of spontaneous shutdown of the iPhone?
1. Hard reset your iPhone
To fix the problem with spontaneous shutdown of the iPhone will help a hard restart of the device, which will reset temporary data. To do a hard reset, you must simultaneously press and hold the top power button and the Home button. You need to hold them together until the display shows the Apple logo or a graphic message about the battery charge.
2. Connect iPhone to adapter
For some users, connecting the phone to a power adapter may help. The smartphone turns on, fully charges and continues to work as before. If the failure continues after a while, it is likely that the battery is damaged.
3. Restore iPhone
In a situation with a spontaneous shutdown of the iPhone, returning the gadget to its original state - resetting the operating system will help. The operation is quite simple and can be done on the gadget itself. You can clean the iPhone and iPad using the phone itself, namely, from the Reset section in the main iOS menu. Various reset options are available here. MacDigger talked about this in more detail.
If none of the above methods worked for you, it is most likely a serious hardware defect. To determine the problem, you need to contact the service center, where experienced craftsmen can carry out repairs.
In the article, we will look at the main reasons why the iPhone turns off by itself, what led to this and how to solve the problem now. The material is relevant for all models of iPhone X / 8/7/6/5/4 and their modifications S and Plus.
iPhone is the accessory that provides endless communication possibilities, while being a stylish gadget that emphasizes the excellent taste of the user. Every day, people spend a lot of time texting with each other, calling, surfing the Internet.
The smartphone has taken a big place in human life. It is all the more offensive when the device malfunctions during operation. Serious Malfunction - iPhone shuts down by itself. During an important conversation or correspondence, the device may simply go out, causing a lot of negative emotions. There are several reasons and ways to fix the trouble. Let's consider each separately.
Battery problems
This is the most popular, common reason. The malfunction can occur in several cases.
- The phone fell, causing the battery contacts to disconnect. But this phenomenon is not permanent. The fact is that the contacts did not break off, but simply disconnected and now spontaneously change position. The smartphone may work fine, but as soon as the owner shakes it (by pulling it out of his pocket or in some other way), the contacts of the iPhone battery will disconnect from the power board, which will turn off the device. The charge level does not matter.
- Non-original battery. This happens when cheaper Chinese counterparts are installed when replacing the "native" battery. The capacity of these batteries may be insufficient a priori. But the phone will still work. Only during operations that require a lot of energy (Internet surfing through the switched on Wi-Fi and simultaneous conversation on the cellular line), a power surge will occur, and the battery capacity will drop to zero - the phone will turn off.
- The battery is defective. Each battery has its own specific recharge limit, after which it begins to deteriorate. Another situation is when the iPhone is exposed to temperature extremes - for a long time arriving in a too warm or cold environment.
How to fix
If the loop contacts break, you should contact the service center - it's good if the iPhone warranty is still valid. An independent unskilled solution to the problem is fraught with more disastrous consequences.
When a non-original battery is used, the way out of the situation is simple - change to a certified one. Just first you need to find out the power that the phone consumes, and then purchase the appropriate battery.
When the battery is faulty or has worked out, then we proceed in the same way as in the previous method - we buy a suitable original battery. There is one important point here. Replacing the iPhone battery is not an easy process. You can find tons of instructions on this topic on the Internet. But in reality, sometimes everything is different. In addition to skills (or at least experience), the user will need a special tool. Its cost varies. It will be easier to immediately refer the iPhone to specialists who will quickly change the battery for a modest fee.
Power controller problems
Apple smartphones are devices where everything is thought out. There is a special chip that controls the voltage supplied during charging. The phone battery is powered from the AC power supply through a special adapter. Before getting into the battery, the voltage passes through the power controller (the same chip). It acts as a barrier that prevents damage to the battery. When the voltage meets the requirements of the battery, then charging is in progress, and when it is higher, the chip is triggered, preventing the pulse from reaching the battery.
If a iPhone turns off by itself, it may mean a breakdown of the power controller. In this case, the phone's operating system tries to "protect" the battery from power surges.
Repair method
Only the specialists of the service center can correct the situation. Replacement of the failed power controller will be required. This process is associated with work in the iPhone motherboard, where unprofessional actions will lead to the complete unusability of the device.
Operating system errors
iPhone, like any modern device, has many functions. One of them is direct interaction with the components of the phone. This is done by reading information from certain sensors. But this function does not always play into the hands of the owner. Certain software bugs cause the iPhone to turn off by itself when fully charged.
How to fix the situation
The first and easiest option is to completely reboot the device. To do this, you need to simultaneously hold down the power and Home buttons. They should be held in this position for at least 15 seconds. If the restart is successful, the manufacturer's logo will appear on the display.
It happens that the charging indicator is faulty. It has already been noted that the system works with iron in complete symbiosis. There is an error in which, despite the fact that the battery is charged, the corresponding indicator shows "0". The system immediately reacts to this by turning off the phone. The fix is \u200b\u200beasy:
- We completely discharge the iPhone.
- We leave it in this state for 2-3 hours.
- Then we connect the charger.
- We charge up to 100%.
Another way to deal with errors is to restore the operating system. The process is carried out through the iTunes program (any user of Apple devices has it). Then we get a completely "clean" gadget with the newest (available) operating system. Before restoring, in order to avoid the loss of important information, you should make a backup copy of the data in the same iTunes or save it on the iCloud cloud server.
Conflicting Applications
There are applications that, when activated, conflict with the operating system. This is caused by the incompatibility of the program and the IOS version, the result of which is the shutdown of the device. There are two ways out of the situation.
- Upgrade your operating system if available.
- Remove conflicting application.
Some programs require additional hard disk space. An example would be a photo editor that processes an image, saving the result separately without touching the original. When there is not enough memory, the system can react by turning off the phone. Exit: free up space on your hard drive or not use the application.
iPhone may shutdown due to CPU overload caused by a large number of concurrent applications. The component is overheating and to protect it, the operating system gives a shutdown command.
Water ingress
Water, along with dust, is the main enemy of digital technology. If moisture gets inside the gadget, the device stops working correctly. This may manifest itself in the fact that iPhone turns off by itself and turns on only with charging... In order not to ruin the device completely, you should contact the service center, where the phone's iron will be dried. It is not recommended to get rid of moisture inside the smartphone on your own.
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What to do when the iPhone 6 turns off by itself? Why does this happen? The specialists of our service center will help to answer the question of why this is happening.
Instructions: In the presence of the malfunction in question, there may be several reasons for the appearance of operational failures, respectively, they are also eliminated in different ways:
- The battery has lost capacity or is simply worn out. It will have to be urgently changed by the original analogue;
- Moisture has penetrated inside the analyzed communicator, therefore power surges occur and the device turns off;
- The power controller is out of order. It is necessary to examine it, make a diagnosis;
- Other problems appear after the iPhone 6 gets wet or after the device has been dropped. We will need a baseline examination to make an accurate diagnosis.
Outcome: The 1st variant of the breakdown can be eliminated at home on your own, but the 2nd, 3rd or 4th variants are eliminated only in the service center.
IPhone 6 is constantly turning off, do you want to do instructions and repairs with your own hands? This can be done. But it is always better to contact the service center for the help of specialist masters.
Self repair
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- 1 year warranty.
If your iPhone 6 mobile phone is broken, then we will be able to help you save it. This malfunction is unlikely to be corrected at home. For your convenience, we have organized courier delivery, although you yourself can come to us by phone.
We do computer diagnostics absolutely free of charge, and then we agree on the price of repairs with you and proceed directly to its implementation. We will definitely connect original components for replacement. And experienced craftsmen are engaged in the repair of equipment in our SC. We guarantee the effectiveness of the rescue operations carried out.
After eliminating the found breakdowns, you yourself can call in for a mobile phone at the SC or call a courier to complete this task. We will definitely provide a 1 year warranty. After that, you can be served at a discount with us, and even friends will receive a discount if they call your order number.
For many years we have been repairing iPhone 6 equipment and selling original spare parts. We also offer professional advice for further repairing communicators at home.
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Sometimes even iPhones with good batteries start to fail. In some cases, there may be problems with the chemistry of the battery. It happens that the owners of telephones leave them on heating devices (on a torpedo under the sun) or the like, thus "burning" them. Often a buggy battery can be fixed by following the tips below. So, if your iPhone shuts down unexpectedly and the battery still shows 20%, 30%, or even 50%, here's what to try!
Note... Apple has a program for iPhone 6s owners who are experiencing an "unexpected shutdown problem." This applies to the iPhone 6s, which was released between September and October 2015. If you think this applies to you, check the serial number at apple.com to see if you can replace the battery for free.
1. Update to iOS 10.2.1 or newer
In earlier versions of iOS, if a power-hungry app such as suddenly increased power demand, and your battery was already weak due to excessive charge cycles or exposure to heat, your iPhone could accidentally shut down before the battery dropped to zero. to protect yourself. Apple updated its battery management in iOS 10.2.1, fixing the issue 80% of the time.
So, if you are still on the old firmware, update your device to iOS 10.2.1 or newer. The latest version is always better as it fixes bugs and security vulnerabilities.
2. Hard reboot
Whether the iPhone has actually started shutting down earlier, or if one of the processes is quickly draining the battery, a forced restart can help. Remember when your computer is buggy you do a "Windows restart", this is no joke, sometimes the bad bits get stuck and need to be "flushed".
- On iPhone 6s and older phones, press and hold the " Power supply"And" Home».
- On iPhone 7 or later, press and hold the " Power supply"And" Decrease volume».
- Keep them in this position until you see the Apple logo.
- Let go.
After restarting your iPhone or iPad, wait and see. If it stays on and operational, everything is fine. If not, or if it doesn't reboot, proceed to the next step.
3. Connect
If your iPhone or iPad is running low on power quickly, after connecting to the charger, make sure it starts charging and can read the battery level. The absence of a charge indicator means that the battery is not charging. Partial or full charge - 20%, 30%, 50% or more - means you may have another problem.
Thus, plug your iPhone into the charging cable, plug it into a wall outlet or USB port, and start charging. Let it charge for an hour. If it doesn't seem to charge, try using a different charging cable, a different USB outlet, or a different USB port on your computer. Then, keep an eye on your iPhone or iPad and see if it turns off again. If not, great. If so, keep reading.
4. Recovery
After trying the simple tips, it's time to try the harder ones. In this case, restore your iPhone. iTunes is a safer way than iCloud because it actually offloads, reinstalls, and reloads your data, rather than doing everything locally and on your device. It can sometimes loosen up the bad bits that even a hard reset or restore from iCloud won't fix.
- Connect your iPhone, iPod touch, or iPad to iTunes on your Mac or Windows computer using a cable.
- Go to the " Device" in the upper left corner.
- Click " Backup».
- Wait for the backup to complete.
- Click " Restore».
- Wait for recovery to complete
When you're done, check if your iPhone or iPad is disconnecting. If so, hurray! If not, there is more to try.
5. Contact Apple
Sometimes the problem is really the problem. As with any electronic device, batteries can fail and cycles can be short. If you've tried all the methods and the iPhone keeps shutting down unexpectedly before the indicator reaches zero, go to a service center and replace the battery.
Also, you have a chance that Apple's diagnostics may be that the battery failed prematurely due to their fault, in this case, you can get a free replacement.
If you don't live near the Apple Store, you can call 1-800-MY-APPLE to set up mail repair. If you don't have AppleCare, you might have to pay for the call, but that's less of a waste than a dead iPhone or iPad.
Have you solved the problem?
If you have an iPhone that shuts down before the battery actually runs out and one of the above fixes worked for you, let me know! If the unwritten method above helped you, let me know, thanks!
