On the Android platform, it does not dial numbers, does not ring, does not call, after dialing the number, nothing happens. What to do and how to fix it.
Many users face a problem when phone or android tablet starts to play up. It seems that nothing happened that could cause a malfunction, but it does not work as it should.
For example, the device has problems with dialing, outgoing calls, etc.... This could be due to:
1st: Software glitch - i.e. the problem is a software failure
2nd: Hardware failure - i.e. the problem lies in the "hardware" (that is, it requires replacement or restoration of spare parts for the gadget)
However, do not rush to get upset - in 90% of cases with problems outgoing calls and dialing smartphone a or android tablet is to blame software glitch,which you can easily fix on your own.
We fix the software glitch:
Method 1.Quite simple - go to "Settings"find there "Backup and reset"where you choose full reset settings with deletion of all data. Be careful, the use of this method is often effective, but it entails the deletion of all photos, contacts, passwords, music, games, videos and, in general, all information stored on your smartphone e or tablet e. Therefore, first save everything you need by connecting the gadget to your computer. If this method does not suit you, or if the problem persists after it, see Method 2.
Method 2.
Based on solving network communication and reception problems phone s and android tablets by introducing additional software. Utilities that control all processes inside gadgets. Today, there are quite a few of them, however, the fewer functions an application contains, the more, as a rule, it is effective. Best of all controls system functions, corrects, and fixes all possible settings and synchronization errors is a small, easy-to-use, free utility for Android devices. You can download the application from Google Play and see its additional options in the description. After installing the application, all that remains is to launch it. Further, from you, in principle, nothing else is required. The application will completely take over the control of the device's functions. (By the way, among other things, the gadget will start charging 20% \u200b\u200bfaster, and its performance will also significantly increase, which will affect the loading speed and operation of all applications, games, and the system as a whole. On average, after scanning, the system works on 50% faster.)
- In addition, it is worth cleaning the system with NORMAL antivirus. Best of all, it copes with this task kaspersky antivirus , which you can download. Unlike the "multi-cleaner", the Kaspersky Lab software is paid, therefore, if you do not have the opportunity to install such protection, you can skip this step ...
Method 3.
Change of device software, or, as it is also called "Per firmware ".This method, as a rule, requires certain skills and is solved by contacting the Service Center. To independently carry out this task, you need to contact the manufacturer's website for your device, download the utilities and the firmware itself necessary for the firmware, and then reinstall it on your gadget.
If none of the methods brought results, unfortunately, you will have to contact the Service Center for repair of your tablet a or smartphone a.
The smartphone or tablet on the Android platform does not dial numbers, does not ring, does not call, after dialing the number, nothing happens. What to do and how to fix it.
If your smartphone doesn’t receive or send calls, then it’s annoying because you can miss important calls. However, there are solutions by which this problem will disappear.
Why the call does not go through on an Android smartphone and what to do about it
If the phone suddenly stops ringing, then it may be damaged or infected with malware. There is also the possibility that you simply put it on airplane mode or Do Not Disturb, turned on call forwarding, or had a crash with a third-party application.
How to recover calls on a smartphone
note, this article does not cover hardware faults!
1. Check volume settings... Many android smartphones have 4 sliders that adjust different volume settings: media volume, call volume, ringtone / melody volume and alarm volume.
We are interested in 2 parameters: call and ringtone. The Call Volume slider adjusts the sound during a phone call. The Ringtone Volume / Melody slider adjusts the sound level for an incoming call. Try to increase it. If it doesn't help, then put the standard melody. It is possible that the third-party ringtone sound file is corrupted and does not play.
2. Make sure airplane mode is off... Otherwise, calls will be forwarded to voicemail. To check, you need to pull down the shutter at the top of the screen to access quick settings. The Airplane icon must be crossed out.
This can be done through the settings menu. To do this, go to: "Settings" → "Network and Internet" → "Airplane mode". Make sure it is inactive.
3. Make sure Do Not Disturb is disabled... Otherwise, you will not receive any notifications, including incoming calls.
It is also worth making sure that this parameter does not turn on automatically at a certain time. You can check this by going through the path: "Settings" → "Sounds" → "Do not disturb" → "Turn on automatically". The value must be inactive.
4. Make sure call forwarding is disabled... Some applications, such as Google Voice, use this feature to send voice messages. In addition, it is worth checking if calls are being routed to a third-party application such as Skype. Older versions have call forwarding settings. The new ones contain similar information in the application settings.
5. If none of the above helpsthen just restart your device. In most cases, this solves many problems, even if you never found their root.
6. Sometimes smartphones are exposed to malware... To remove viruses, you can use mobile antivirus software. Restarting your smartphone in Safe Mode is a good way to spot such problems.
7. You can perform a factory reset... It will remove malicious apps and problematic data from your device. The smartphone will be returned to factory settings. Before this operation, make sure that the backup is enabled, otherwise you may lose important files without the possibility of returning.
8. If all else fails, the device is likely damaged.... Contact the manufacturer or an authorized service center for diagnosis and repair.
After fixing the problem, perform a security audit on the device. Check for the latest security updates, uninstall unused apps, and only download from trusted sources.
Additional Information
Such problems can occur on any android smartphone, regardless of the operating system or manufacturer. The exceptions are Do Not Disturb, which is only available for Android 6.0 Marshmallow system, and newer versions. The appearance of the settings menu may differ depending on which version of Android is on your device and who is the manufacturer. Samsung smartphones, for example, have their own "Settings" menu pack.
The load on the networks of mobile operators increases every year, resulting in various communication problems. Even now, it is not always possible to get through in places with good signal reception. In addition, there are many more factors that can interfere with communication. We will discuss one of these situations further. The subscriber's phone is constantly busy - what does this mean and what are the reasons? We will consider the general points that apply to all operators (MTS, Beeline, Tele2, Megafon).
The subscriber is talking to someone
This is the very first answer that comes to mind. What is in practice? Most modern models support the so-called multi-calls and the second line. In such cases, even if the subscriber is talking to someone, the ringing tone passes, the phone displays another incoming one.
On older devices, there is no such function, so a similar reason may be the answer to the question. And of course, none of this can explain the reason for the constantly busy line.
Network failure is a common cause
As already mentioned, the load on operators' equipment is constantly increasing. Yes, it is being improved, replaced by a new one, but the speed of such an update is not always the same. In addition, areas remote from cities are served significantly worse.
Because of this, the quality of the connection drops dramatically. The instability of the line leads to the fact that it is impossible to get through to the person: it is reported that they are out of the access zone, or the line is busy.
The solution in this situation is quite simple - keep ringing. It is likely that during the next attempt, you will be able to get through.
Operator service
Among the offers from mobile network providers there is a large selection of such services. They can act at a certain time or constantly. The essence of such services boils down to the fact that after connecting, the subscriber is not disturbed at inconvenient / non-working hours. For residents of modern megalopolises, work calls are a real problem that prevents them from enjoying their rest and communication with their families. Actually, that's why they connect it.
All telecom operators offer the "Black List" service
Separately, it should be said about the "Black List" service, many operators (MTS, Beeline, Tele2, Megafon) allow you to connect it and block the call at their own level. If they can't get through to you, then the first thing you need to do is call the operator and find out if there are any subscriptions or services that could do this.
Blacklist and Do Not Disturb Mode
Modern devices are capable of emulating any action. A properly configured Black List completely excludes unwanted inboxes and more.
What can be done to bypass it?
- Send SMS. Turn on the receipt of a delivery report, and in the text of the message ask the subscriber to remove the number from the list.
- Call from someone else's number. If calls do not go through from your phone, but they go from another, then there is a high probability of entering into
- Use alternative communication channels: Viber, Skype, WhatsApp. You can write a message, make a voice call, or make a video call.
We should also talk about setting up the Black List. Its flexibility depends on the specific model and manufacturer. Many manufacturers include a really large list of features in their products. For example, you can set up groups, allow incoming from phone book numbers, bar calls from specific subscribers or groups at specific times, and much more. Even the arrival of SMS can be turned off. Smartphones can beep "busy", "subscriber unavailable", and the device can pick up and hang up. And much more.
There are modes in the phone settings. Each of them has its own scenarios of work. In particular, when you select the "Do not disturb" item, incoming calls may not go through, giving the caller "busy" or "subscriber unavailable", or go through, but without signals.
Often, phone owners do not know about the activation of these functions, or they are turned on, for example, by children. It is recommended to check network settings, Blacklist, actions for groups, settings of specific subscribers and operating modes.
Third party software
In addition to the regular "Black List", there are many more free applications that perform the same functions and offer additional features. Even the simplest dialer can have its own blacklist. Consider this point when looking for probable reasons for the constant employment of your number.
The subscriber is constantly busy due to the mobile Internet
In modern conditions, the communication channel and the data transmission line are separated. However, if it is found that they cannot get through when the mobile Internet is turned on, you should consult the operator on how to proceed. If it is possible to use a 3G channel or higher, then in the SIM card settings, specify only the desired channel. It is quite possible that this will solve the problem.
SIM card and phone
Do not exclude the possibility of damage. As a rule, the owner himself is interested in such a question because of missing important calls. This is checked quite simply: using another SIM card and another phone.
If the problem is in the SIM-card, then you need to go to the branch of the mobile operator and replace it with a new one. Do not forget to bring your passport with you. If the matter is in the phone, then the reason may be damage to the card slot or a software failure. This is often observed when flashing the device. The installation of the official ROM or a visit to the service center will help to restore normal communication.
Let's sum up
Now you understand why the subscriber's line may be constantly busy. If you need to connect with a person, then in such situations, alternative channels of communication or a face-to-face meeting will help. If this is your phone and it does not receive incoming messages, then the list of actions is much wider. It will take time, but it is quite easy to establish the cause.
You dialed the number of the person you need, but for some reason, when you call, the ringing tone does not go. Sound familiar? In fact, this is the so-called pattern break. After all, since the advent of automatic telephone communication, the standard procedure for calling a subscriber is as follows - we dial the desired number, after which there are ringing tones in the receiver, which means that the called addressee, at the “other end of the line”, is ringing on the telephone. With the advent of mobile communications, this procedure has hardly changed at all, except that cellular customers can activate a service that will replace beeps with pleasant music. But what to do when having dialed the required number, you do not hear the usual signals, that is, there are no beeps and why did this happen ?! Let's figure it out together!
Before proceeding to any actions, I still advise you to first call the number again. Perhaps it was a single short-term failure and the connection was restored!
Reasons why there are no dial tone
In fact, there may be several reasons for this phenomenon, but the most basic ones, due to which the beeps do not go when you call a person, are either communication problems or the telephone has broken. In addition, a lot depends on which connection you use - fixed wired or mobile.
Cable communication (home phone)
Despite the fact that in recent years the conventional wired telephone has practically lost ground, there are still a lot of people who use it. Basically, these are either elderly people or some kind of firms and organizations.
If you do not have beeps when calling from your home phone, then first listen to if there is a beep at all when you pick up the receiver. Quite often people pick up the phone and dial the number without checking if the telephone connection works at all.
When there is no readiness, this usually signals a break in the line from the switch cabinet to the telephone, or problems with the cable from the telephone exchange to the cabinet. The malfunction could have been provoked by various earthworks carried out near the telephone line, cable breakage by equipment wounds, flooding of junction boxes and cabinets, etc. Until the fitter restores the line, there will be no connection.
By the way, line damage often occurs in an apartment. For example, children accidentally broke the wire, a cat chewed it, and it rubbed against something.
Mobile communication (cell phone)
When there are no beeps when calling from a mobile phone, then most often this means a cellular communication failure caused by the fact that you are in an area of \u200b\u200bunreliable signal reception, or in general there is no coverage of your service provider in this place. In this case, the display shows “No signal”.
Try to redial the number a few more times. Sometimes rebooting the telephone helps.
It also happens that the culprit of the problem is the improper operation of the phone itself. For example, you have installed some application that blocks incoming calls.
Unfortunately, in cases where there are no beeps when making a call due to a broken cell phone or smartphone, there is no other way out but to carry it for repair.
A lot of smartphone users face such a problem when the phone does not receive incoming calls. There are many reasons why this can happen, ranging from a banal software failure to a hardware failure. Today I would like to talk in more detail about the most common reasons due to which incoming calls are not accepted. Well, and, of course, helpful tips for troubleshooting will be given. Well, let's get straight to the point!
Software glitch
One of the most common reasons why the phone does not receive incoming calls is a malfunction of the operating system. This is quite common, so there is nothing special about it. In general, failures and malfunctions in the OS can be caused primarily by not very good firmware or poor system optimization. As a rule, cheaper phones from less well-known brands are more susceptible to this “phenomenon”.
There are two different ways to fix this problem. The first one is the simplest one - restarting the phone. You can even just pull out the battery for 10 seconds, then insert it back and turn on the device. In most cases, this solution helps.
The second way is to reset to factory settings. If the first solution did not help, then the failure occurred on a more global level, and a simple restart will not fix it. In this case, resetting the settings to their original state helps a lot. This procedure can be performed through the device settings.
Flight mode
The second reason the phone does not receive incoming calls is flight mode. Many users like to use the "Airplane Mode" function so that no one bothers them for some time. But, as practice shows, a very large percentage forgets afterwards to disable this function, as a result of which they do not receive incoming calls.
The solution to this problem is incredibly simple - you just need to disable this function. This can be done either through the status bar or as it is also called the "curtain". You can also disable Flight through the settings in the Networks and Connections section (on different phones, this section may be called differently). Another "Airplane mode" is disabled through the shutdown menu, which is activated when you hold down the power / lock button.
Wrong network definition
The next reason why the phone does not receive incoming calls is the incorrect network definition. Usually, the phone automatically detects the network of the cellular operator on its own, but sometimes malfunctions occur, as a result of which the device switches to the wrong frequency.
In order to fix this problem, you should follow 2 simple steps:
- Go to settings and go to the menu "SIM-cards and networks".
- Next, you need to select the "Mobile networks" section and set the definition there either to automatic mode, or to search and select the required network, according to your cellular operator.
Radio module malfunction
The next reason why the phone does not receive incoming calls is a faulty radio module. With this, alas, nothing can be done. Communication modules in devices often fail. This can happen due to defects in production, due to frequent drops of the device, ingress of moisture inside, etc. There is only one way to fix the problem - by replacing the module with a new one.
Antivirus on Samsung
Well, at the end there is a small fad dedicated to Samsung smartphones. Very often many owners complain that their Samsung phone does not accept incoming calls. This happens not only because of the above reasons, but also another, separate one, which concerns only the devices of this brand. The fact is that if you install Dr. Web to a Samsung smartphone, the application automatically blocks most of the numbers from which incoming calls will not be accepted.
There are two ways to fix this problem. The first is to remove the antivirus and find a replacement. The second is to go to the application settings, go to the "Profile" item and there put a tick in front of "Accept all calls and SMS". It's that simple!
