Yandex browser continues to gain popularity. More and more people are installing it. With all its advantages, it cannot do without roughness. Many of you have probably encountered the problem when the browser refused to open a web page.
Problems of this kind are usually divided into two groups: those related to the browser itself and those not related to it. Checking which variant your case belongs to is very simple. To do this, open some other browser. In addition to Yandex browser, it can be Opera, Safari, Google Chrome, Mozilla Firefox and Internet Explorer. If the desired link does not open there either, then the problem is most likely directly related to connecting to the network and the Internet.
Before starting any diagnostic work, make sure that the latest version of Yandex Browser is installed on your computer. You can simply download Yandex Browser and install it over the version that is already installed.
Website problems
Another type of problem needs to be identified immediately. Therefore, before switching to other web browsing programs, check how the Yandex browser behaves with a few more sites. If he goes to other Internet resources, then the problem is most likely with a specific site. But it's impossible to say that for sure. Why? Let's find out below.
Problems with antivirus
Most free antiviruses have the ability to add a site to the "black list". So be sure to check the blacklist. You may not have added it there. If you give such rights, then antivirus programs can block access to those sites that they themselves consider unsafe.
An interesting fact: the opposite happens, when access is blocked not by an antivirus, but by a virus. To find and remove it, perform a full computer scan.
Connectivity Issues
The solutions to these problems are often standard: check the connection of the cable to the computer or router, check the connection of the router to the network, check the connection on the computer. If all of the above is normal, feel free to call the provider. It will tell you what other settings you can check. It is the provider's responsibility to determine what the problem is. It also happens that the reason may be a banal non-payment.
Problems with Yandex Browser
The most common problem of this kind is a system error. It is quite difficult to deal with it, therefore it is recommended to immediately carry out the processes of uninstalling and reinstalling Yandex Browser.
Another possible step is cleaning cookies. This can be easily done through the Yandex Browser menu. Another option is to install a special program that will clean cookies on its own.
How to clear cookies in Yandex Browser yourself is shown in this screenshot in a step-by-step video.
And finally - many people think that ad blockers can block access to the site. Programs like Adguard are primarily concerned with eliminating advertisements. However, if the site is one continuous advertisement, then it may be that nothing will be displayed. But in this case, this site will definitely not be useful, so the ad blocker should only say "thank you very much" here.
Despite its stable operation, in some cases Yandex.Browser may stop starting. And for those users for whom this web browser is the main one, it is very important to find out the cause of the failure and fix it in order to continue working on the Internet. This time you will learn what can cause the program to crash, and what to do if the Yandex browser does not open on your computer.
Before you start figuring out the problem of why the Yandex browser does not start, try simply restarting the system. In some cases, there may be failures in the operation of the OS itself, which directly affect the launch of programs. Or Yandex.Browser, which downloads and installs updates automatically, could not correctly complete this procedure to the end. Reboot the system in the standard way, and check how Yandex.Browser starts.
Antivirus programs and utilities
A fairly common reason why Yandex.Browser does not start is the operation of antivirus programs. Since the vast majority of computer security threats come from the Internet, it is likely that your computer has been infected.
Remember that you don't have to download files manually to infect your computer randomly. Malicious files can be, for example, in the browser cache without your knowledge. When the antivirus starts scanning the system and finds an infected file, it can delete it if it fails to clean it. And if this file was one of the important components of Yandex.Browser, then the reason for the launch failure is quite understandable.
In this case, it is enough to download the browser again and install it over the existing one.
Incorrect browser update
As mentioned earlier, Yandex.Browser installs the new version automatically. And in this process, there is always a chance (albeit a very small one) that the update will not go completely smoothly, and the browser will stop starting. In this case, you will have to uninstall the old version of the browser and reinstall it.
If you have synchronization enabled, then this is great, because after reinstallation (we recommend only doing a complete reinstallation of the program), you will lose all user files: history, bookmarks, passwords, etc.
Turn on View Hidden Folders to navigate to the specified path.
Then, after completely uninstalling and installing the browser, return this folder to the same place.
We already wrote about how to completely remove the browser and install it on our website. Read about it below.
If the browser starts, but very slowly ...
If Yandex.Browser still starts, but it does it extremely slowly, then check the system load, most likely, the reason is precisely in it. To do this, open Task Manager”, switch to the tab “ Processes" and sort the running processes by the column " Memory". So you can find out which processes are loading the system and preventing the browser from launching.
Do not forget to check if suspicious extensions are installed in the browser, or if there are a lot of them. In this case, we recommend that you remove all unnecessary add-ons and disable those that you only need periodically.
Clearing the browser's cache and cookies can also help, as they accumulate over time and can lead to slow browser performance.
These were the main reasons why Yandex.Browser does not start or is very slow. If none of this helped you, then try doing a system restore by selecting the last point by date when your browser was still running. You can also contact Yandex Technical Support by e-mail: [email protected] where polite specialists will try to help with the problem.
To begin with, I propose to consider the simplest solutions to this problem, and then move on to more complex solutions.
- Checking for conflicting applications (in the event that the browser was not launched the first time)
- Clearing old cache files
- Reinstalling Yandex browser
- Disabling antivirus software (ESET NOD32 Antivirus/Avira/Avast/Kasperskiy/Windows Defender)
- Disabling the firewall
The reason that Yandex browser stopped running on Windows 7/8/10 may be.
Possible reasons:
- Windows OS updates.
- Unsuccessful Yandex browser update.
- Installing an antivirus program.
- Installing new programs.
- Cleaning the computer with special programs to clean the system and fix registry errors.
- Unexpected computer shutdown.
- Out of physical memory on drive C.
- Computer load.
If Yandex browser stopped starting after one of the listed cases, then I recommend reading this article to solve the problem with starting the browser on Windows 7/8/10.
Checking for Conflicting Applications
(in the event that the browser was not able to start the first time)
If you still managed to launch the browser after several attempts, you need to check the option that the application or programs installed on Windows 7/8/10 prevented the browser from starting.
To do this, open the Yandex browser and in the address bar enter the command browser://conflicts/ and press Enter.
After entering the command, we wait for the formation of the list and checking the browser for conflicts with other applications and programs. After the page loads, you should see the following:
If "No conflicts found", then it was a temporary glitch that Yandex browser should have fixed. If you see the message “Application_name detected conflict”, then you need to either close this application in the task manager, or remove it from the computer so that there are no problems with launching Yandex browser in the future.
Checking Processes in Task Manager
Another of the common reasons that Yandex browser does not start on Windows 7/8/10 may be an already running browser process in the task manager, which is frozen or cannot be loaded due to an error. We need to complete this process by force "End task" and try to launch the Yandex browser again.
To get started, open the Task Manager, right-click on the control panel and select "Task Manager" from the drop-down menu. After the Task Manager window opens, we need to go to the "Details" tab, right-click on the browser.exe process and select "End task" in the drop-down menu, do this operation until you close all browser.exe processes
If the load of these parameters is 90-100%, then go to the "Processes" tab, left-click on the parameter we need (CPU or RAM), we will see applications that load our system and prevent other programs from loading.
We right-click on the process that boots our computer and select "End task".
After we turn off all the applications that heavily loaded the computer, we try to start the Yandex browser again, if the problem is not solved, we proceed to the following solutions.
Restarting the computer
If the solutions listed above did not help you, a banal restart of the computer can help, since when the computer restarts, it unloads all tasks, terminates all processes, along with possible errors that may prevent the browser from starting. (link to an article with different options for rebooting different versions of Windows)
After loading the computer, we try to launch the Yandex browser.
Clearing old cache files
This solution involves deleting all cache files on the computer, since Yandex browser can access old cache files on which an error occurred, and this may interfere with the correct launch of the browser. You can use it, but in this case I will describe a way to delete cache files without resorting to third-party programs.
First of all, open the control panel, select the view option "Small icons"
After selecting the type of control panel, open the "Folder Options", then go to the "View" tab, move the slider to the bottom and check the box "Show hidden files".
After that, click the "Apply" button, after that close all windows.
In order to delete the cache files, close all running programs, open the C drive (the drive on which Windows is installed) and go to the "temp" folder along the following path C:\Windows\Temp. Select everything that is contained in the "temp" folder (key combination Ctrl + A) and delete them with the key combination Shift + Delete.
Now you need to delete the cache files from one more folder.
We go to the “Temp” folder along the following path C:\Users\your_user_name\AppData\Local\Temp and delete all files in this folder in the same way as described above.
After deleting the files, restart the computer and launch the Yandex browser.
Reinstalling Yandex browser
If the solutions listed above did not help you, we move on to a cardinal solution, reinstalling the Yandex browser. This method should be resorted to only as a last resort, since when you reinstall the browser, you may lose data, saved passwords, pinned or saved tabs, etc.
In order to reinstall the Yandex browser, open the control panel, go to "Programs and Features", find the Yandex browser, right-click on it and select "delete"
In the window that opens, click "Reinstall"
We agree that the data will be deleted and click "Reinstall browser".
We wait until the browser is reinstalled and launch it. After reinstalling the Yandex browser on Windows 7/8/10, the launch problem should be solved in 95% of cases.
In the event that the browser does not start after reinstallation, go to option number 6
Disabling the antivirus program
(ESET NOD32 Antivirus/Avira/Avast/Kasperskiy/Windows Defender)
It is necessary to disable the anti-virus program to check the possibility that the anti-virus can block the tools and launch configurations of the Yandex browser. I present to you examples of disabling protection for various anti-virus programs on Windows7/8/10. After disabling protection, you need to try to launch the Yandex browser. Otherwise, go to the last option and perform it in conjunction with the option to disable the antivirus program.
ESET NOD32
To disable protection, right-click on the icon of the anti-virus program, which is located in the tray (lower right part of the screen), and select "Pause protection", then select pause "until reboot" and click apply.
Avira
Disabling this anti-virus program is similar to the previous one, we also find the icon in the tray, right-click and in the window that appears, remove the checkboxes opposite “Activate Real-Time Protection”, “Activate Windows Firewall”.
In this age of technology, uninterrupted access to the Internet is necessary for almost everyone. Work, leisure - all this is somehow tied to the Internet. As you know, access to the pages of the World Wide Web is carried out through a web browser.
To date, there are quite a lot of them, so each user can choose a browser that is ideal for his needs. The Yandex browser has reached unprecedented popularity today. Its secret is simple: clear interface and stable operation without any surprises.
However, sometimes the day comes when the Yandex browser simply does not open. Why is this happening? What to do in such a situation? Find out further.
Why Yandex browser does not open
There may be several reasons, let's look at each of them. The most common reason is that your web browser is simply outdated.
If your computer is set to update automatically, then Yandex is updated to the latest version without your participation, moreover, you don’t even know when this happens. However, if this is not provided for in the settings, then the version of the Yandex browser becomes obsolete after some time, and the computer recognizes it as malicious, thereby blocking access to it.
Sometimes it happens that the user himself, both experienced and not very experienced, enters the settings and changes them, which leads to such negative consequences. There is only one way out: because you can’t go into the browser settings and set it to automatically update, then just demolish it and reinstall it. This is the fastest way to resolve the issue.
Viruses
The next, no less popular reason that the Yandex browser stopped opening is the presence of viruses on your computer. The reason is very banal, however, if something goes wrong with programs or applications, you should immediately check your laptop. For your information, the presence of a virus on a PC or in a browser can also be a cause.
Theoretically, by completing one of these two points, or maybe both at once, you will solve the problem, and the Yandex browser should function normally again. Try it and you will succeed!
Some users may experience that their Yandex browser opens for a very long time or does not work at all. If this web browser is your main one, then this can seriously interfere with your browsing on the Internet. The article describes why such problems can occur, as well as what to do if they occur on your personal computer.
There are many reasons why the Yandex browser may freeze and turn on for a long time. This article discusses the most popular of those problems that users can resolve on their own:
- Hanging Windows system services.
- Incorrect browser installation.
- Infection of a personal computer with malicious scripts.
- Damage or removal of service files of the program.
- A large load on the computing resources of the computer.
- Damage to the operating system.
System freeze
One of the most common reasons why a certain program does not work correctly is the freezing of one or more Windows services. This does not necessarily mean that Windows needs to be reinstalled, most likely it just needs to be restarted.
Restarting the OS often helps to resolve a fairly large number of problematic situations, so it is recommended to do it first. In order to restart your personal computer, you need to launch the "Start" menu, click on the right arrow icon next to the "Shut down" button, and select the "Restart" option in the drop-down list that appears.
If after this operation the problem remains and Yandex browser still does not work, you need to do the following methods.
Removing the old version of the program
The Yandex browser constantly creates new files, downloads additional updates, changing its structure. If for some reason a system failure occurs during such processes, the browser's service files may be damaged, as a result of which it may stop starting.
Another reason why this happens is that files are damaged by dangerous viruses and then cleaned by an antivirus program. After such operations, some information may be lost, which will lead to problems when trying to start. Finally, some users may inadvertently delete some important files on their own.
In this case, you need to completely reinstall your Yandex browser. To do this, do the following:
Reinstalling the browser
After you successfully uninstall the corrupted version of the program, you need to download a new one and install it. Follow the link https://browser.yandex.ru/new/desktop/custo/main/?_rdr=safe (this can be done from any other browser, for example, Internet Explorer) and click on the "Download" button.
Run the saved .exe file to start the browser installation process. The time for this procedure depends on your Internet speed and computer performance.
Antivirus protection
Often the reason why some programs fail to start is that the personal computer is infected with viruses. Working on the Internet, users will certainly encounter a huge number of malicious scripts.
To protect against dangerous programs, specialized applications called antiviruses are used. Antivirus not only protects your system from infection in real time by blocking the execution of harmful scripts and the download of viruses, but also regularly scans all files stored on your hard drive.
If one of them is infected, the program will try to clean it. If unsuccessful, the file can be deleted with the user's permission. It is recommended that these checks be done at least once a week. Such precautions will allow you to protect your personal information and installed programs from damage.
If you do not have any antivirus installed on your computer, it is highly recommended to select one and download it. For example, users can take advantage of the virus protection tool developed by Microsoft - Security Essentials. This program is free and is freely available for download at
