The computer does not work after the update. Windows does not load after installing updates

Stable operation of a personal computer or laptop depends on the health of the operating system, for which updates appear at regular intervals. But for Windows 10 users, a problem appeared, which is as follows: after updating Windows 10, the system does not start. There are several reasons for unwillingness to turn on. To begin with, it is worth determining what exactly caused the malfunction.

Reasons for not loading Windows 10

The lack of loading the operating system is visible on the black display screen... Accompanied by this absence:

  • cursor on the screen;
  • reactions to pressing keyboard keys.

There may be two reasons for this:

  1. Failure of the video card or integrated video chip.
  2. Malicious software missed by the antivirus.

Hardware failure of the video system

One of the reasons for the lack of a graphical interface on the laptop display is the setting in the graphics settings of the second monitor to which the signal is transmitted. The impression is that the computer is faulty, although in fact everything is in order. To fix the problem, you need to do the following:

Virus in the operating system

Malicious software missed by an antivirus, even such as Kaspersky, leads to the replacement of the executable file responsible for the standard download. To solve the problem, you need to do the following:

Windows 10 not working after updating

Windows 10 does not work after update installation and reset requires reboot or power off... In this case, you can roll back to the original settings. This option is only suitable if the function for creating restore points is not disabled on your computer. This requires:

  1. Reboot the operating system using the "Reset" button.
  2. During the transition to the BIOS boot, press the "F8" key. This will launch the recovery menu.
  3. In the menu that appears, select "Diagnostics".
  4. The "Advanced Settings" window will appear, in which you select "System Restore".
  5. In the appeared information window, click "Next".
  6. The system will prompt you to select the current restore point. Click "Next". In the future, you need to agree to rollback.

Windows 10 freezes after update

After using a computer or laptop for some time, it starts to freeze or take a long time to boot. This is due to the many programs that run automatically along with the operating system.... To remove them from startup, you can use diagnostic and cleaning programs or boot your computer in safe mode to prevent unnecessary services and drivers from loading:

The performed procedure significantly reduces the system startup time. You can also clean the system of various garbage that accumulates when starting and stopping software and surfing the Internet. If after installing Windows 10 Windows does not start, then the reason for this may be a damaged or faulty operating system. In this case, the incompatibility of the computer components disappears, because before starting the installation, a compatibility check is carried out.

I had to work a little yesterday after updating windows 7 from 08/14/13 on many computers there were problems with launching programs and the operating system itself. When turned on, several messages with updates that could not be installed constantly appeared, after which the changes were rolled back and the computer was restarted.

But even after a successful switch-on, the system's performance was completely disrupted and, with any access to the installed programs, the message “ An error occurred while initializing the application (0xc0000005). Press the OK button to exit the application».

As it turned out later, most likely these problems were caused by the KB2859537 update, which became available over the network, being not yet fully tested.

Having no time to fully assess the current situation, I had to reinstall Windows on multiple computers before I found some options on the internet for fixing the effects of this automatic update.

Perhaps someone else has yet to face this problem, so I decided to post some notes here that will help get rid of the problems without reinstalling the operating system.

And so, if you become the proud owner of the problem after updating windows 7, follow the instructions below to get rid of the so-called ailment.

1 way.

Go to Start - Control Panel - Programs and Features - View installed updates and look there update KB2859537... Then click the Delete button.

Method 2.

If through the first for some reason it did not work.
Open the command line (Start - All Programs - Accessories - Command Line or the key combination win + R and enter cmd in the window that appears)

A command line window appeared in front of us, in which we enter the command:
wusa.exe / uninstall / kb: 2859537

Then we reboot. This solution to the problem helped me.

Another way, which I found on Habré looks like this.

  1. We go through the Control Panel to the Programs and Features section.
  2. On the left, select the "View installed updates" tab.
  3. We filter by the date in the list of updates installed today (or on the day you discovered the problem. In my case, this is 08/14/13).
  4. Scroll the list of updates filtered by date down to the "Microsoft Windows" section.
  5. We remove all updates in this section.
  6. Reboot, enjoy life

If you have problems after updating windows 7, the above instructions will help you restore your computer to work without reinstalling Windows.

Quite often now, users complain that after updating Windows 7 does not start. And then you have to think about what to do. Others claim that after the update, they began to experience various system crashes, as well as problems when working with programs. So this process has prepared a lot of "surprises" for us. And so we will try to figure out what to do if, after the update, the system or some individual applications. Here you will have to try pretty hard to correct the situation as soon as possible.

What's the matter?

The first thing that we have to learn is the reason for this behavior of the computer. As a rule, it is she who will help you figure out what's what. Let's try to see what caused the problems on the computer.

Now many people use "pirated" versions of operating systems. Of course, for real OS creators, this behavior hits the pocket and copyright very hard. And everyone is trying to come up with a good defense against "computer pirates". And so Windows did it. How? Just introduced a special update that will verify the authenticity of your operating system. True, not everything is as good as it might seem at first glance.

The point is that after the update in most cases. When you use the pirated version, this is quite justified. But if you bought a license and then faced all sorts of unpleasant consequences, then this is not so good. Probably, during the "update" there are conflicts of some files, which entail negative consequences in 99% of cases. And therefore it is important to know how to behave in this situation. Let's try to figure out what's what.

Purchase a license

As a rule, if after updating Windows 7 you do not start, then most likely you are using a pirated version of the program. In this case, you can be advised only one and the only way that will help to cope with the problem - it is to buy a license with subsequent installation.

Now you can buy "Windows" in any computer store. True, you will have to pay from 2500 rubles. In principle, if you consider that you will not have such a large amount. Nevertheless, the prospect of buying something that can be downloaded from the Internet does not particularly please users. Especially if you want to "just see" what the next version of the operating system is in front of you.

In addition, as already mentioned, the license may also suffer after downloading updates. That is, you cannot be 100% sure that purchasing licensed content will save you from problems. And then it is worth moving on to the second method. To be honest, it works more efficiently than this one.

Reinstallation

The second scenario is to reinstall the operating system on the computer. If you do not start Windows 7 after the upgrade, and you still do not have any important data, then you can safely perform a complete removal of the OS and then install it.

Typically, this method is more attractive to users. Especially those who use pirated software. Such people are constantly worried about the safety of data and write it to removable media. They have nothing to fear from crashes and malfunctions.

How do I reinstall? Insert the operating system disc into the drive, then select "Clean install". Select the system partition of the disk and click on "Format". After that, select it again, and then click "Next". Agree now with the implementation of the process. You can wait for the system to install. During the process, the computer will reboot itself about 2-3 times, so do not panic. But this is far from all the options that can help you if the system does not start after updating Windows 7. What else can you do? Let's try to figure it out.

For repair

The most common option for newbies when errors and problems arise is to visit special technical services that are engaged in diagnosing and fixing computer problems.

All you have to do is bring the computer to such a service and then explain the situation. Tell that Windows 7 won't start after installing updates, then demonstrate. In cases where you have a licensed version of the operating system, there will be fewer problems - they will immediately agree to help you. Otherwise, you may run into denial of services. After all, now they are trying not to work with "pirates". Moreover, the official firms.

For repairs after updates, you may be asked from 1000 to 2000 rubles. Not that big of a deal considering the scale of the problem. True, you can always independently cope with the task set before us. So let's try to understand what else you can do if Windows 7 or some programs do not start after installing updates.

Refusal to "update"

And here is another very good, and most importantly, effective method for you, which will help in principle to avoid our current situation. Since problems appear after updating Windows 7 (programs do not start, system crashes are observed, and so on), then you can simply abandon this process. To be honest, now many "pirates" do this in advance. Even when installing the operating system, at the very end, you can select "Do not download updates" and then enjoy life.

If you have not done this, then you always have the opportunity to correct the situation. To do this, just find "Windows Update", and then go there in the settings. Now select "Never update" and save your changes. That's all the problems are solved. Now you don't have to be afraid that you will have problems. You can always check the "updates" yourself, and then choose the ones that you really need. These are usually just drivers for the hardware. They pose no danger.

But there are also some more interesting and simple solutions that will help us solve the problems after updating Windows 7. Which ones? Now we will try to figure it out.

Removing a threat

Well, for example, you can try to figure it out in another way. If you have already installed the update and you have a problem with your computer, then you can try to uninstall it. How to do it? Not that difficult. Let's figure out what's what.

If after updating Windows 7 applications do not start or system crashes appear, then you will have to look for the root of the problem. You will have to get rid of the "KB971033" file. Go to the "Windows Update Center", then open the "Journal". Now click on "Installed Updates." You will see a long list of everything that has just been installed in the system. Look for "KB971033". Then click on this line with the right You will get a little menu that will give you a few actions with the file. Select “Delete.” After the process is complete, just restart your computer. That is all the problems are solved.

With applications

Do you get an error in some programs after updates? Then this situation can be solved in several ways. The first scenario is the complete removal of the installed content, followed by reinstallation. Quite often this approach helps to solve most of the problems and other "surprises".

The second method (it will help sometimes even when Windows 7 does not start after installing updates) is to go to "Start" - "Accessories" - "System Tools". Find there Click on this line, then select the "rollback point". This should be a period of time when problems have not yet been observed, preferably before you have updated the system. Now click "Next", agree with the irreversibility of the process and wait a while. When the rollback is complete, you can rejoice

Conclusion

So, today we learned with you what to do if Windows 7 does not start after updating. As you can see, there are many options for the development of events. In truth, most users only rely on reinstalling the operating system.

In second place is the appeal to specialized computer assistance services, as well as the rollback of Windows. In any case, you can always correct the situation yourself, and also prevent it from recurring.

At the moment, there are three different issues that Windows 10 users face when installing updates. First, it is an error downloading the update or the download process freezing. Secondly, these are problems during the installation of the update, and finally, the system crash with BSOD after reboot. Below are some possible troubleshooting solutions.

Fixing the problem of downloading the Windows 10 update

If the cumulative update won't download, try the following steps:


If a cumulative update hangs during download or installation fails, then something went wrong with the update files. After cleaning the folder containing the update files, Windows Update will try to download the update components again. Navigate to the following location:

C: \\ Windows \\ SoftwareDistribution \\ Download

Delete all files / folders, but do not delete the Download folder itself. Select all files and folders using CTRL + A and press the Delete key to delete. Restart your computer and run the update procedure again.

If the cumulative update hangs during download, try the next solution:

  1. Enter Services
  2. Scroll to Service Delivery optimization.
  3. Right click on the service and select Properties.
  4. Change the Startup Type to Manual.
  5. Restart your computer.
  6. If Windows 10 update still freezes, change the startup type to Automatic (Delayed Start).

Stop Windows Update service

If stopping the Delivery Optimization service does not solve the problem, additionally try stopping Windows Update. If Windows 10 update hangs during the “Initializing ...” phase, try the following solution:

  1. Click on the Start Menu icon.
  2. Enter Services and launch the classic application of the same name.
  3. Scroll to Service Windows Update.
  4. Right-click on the service and select Stop.
  5. Restart your computer.
  6. Check for new updates.
  7. The update should proceed normally.

Windows Update Reset Script

Will completely reset the Windows Update client settings. It has been tested on Windows 7, 8, 10 and Server 2012 R2. The script will configure the services and registry keys related to Windows Update, restoring the default settings. It will also clean up files related to Windows Update.

Fixing the problem of installing Windows 10 update

In some cases, you may face a problem installing an update. If the update installation is stuck at some point, then try the next solution.

If your computer freezes at the stage, then follow the instructions below.

  • While holding the power button, turn off the machine.
  • Restart your computer and boot into Safe Mode.
  • Sign in to your account (if necessary).
  • Make sure all virus scanners are disabled before proceeding.
  • In the start menu, type Recovery and select the corresponding classic app.
  • Click on Launching System Restore.
  • Select an earlier restore point, and then click Next.
  • Follow the instructions to start the system restore.
  • Wait while your computer completes the system restore process.
  • Regardless of whether the restore succeeds or fails, you are most likely a freeze error rescuer at the moment “Preparing to configure Windows. Do not turn off your computer. "
  • Sign in to your account if required.
  • Disable antivirus scanners before proceeding.
  • Start the Windows update process.
  • The update should now install without problems.

Some users may encounter a stop error causing a blue screen of death (BSOD) to appear during system reboots.

If you encounter a BSOD crash while updating Windows 10, check out this article:

Other problems updating Windows 10

After installing Windows 10 updates, you might encounter some issues like internet connection errors.

To fix these problems, you need to run the following commands in the command line (cmd.exe). In the search box on the taskbar, type Command line, press and hold (or right-click) "Command Prompt" and select "Run as administrator". After opening the command line, enter the following commands one by one:

netsh winsock reset catalog

netsh int ipv4 reset reset.log

If you are still facing the “No Internet Connection” issue, update your computer's IP address. To do this, open Command Prompt (Win + R, type cmd.exe and press Enter) and enter the following command:

ipconfig / renew

Disable Windows 10 updates and drivers

Sometimes, you may need to disable the installation of Windows 10 updates on your computer. Windows 10 Pro users can defer updates for a certain period of time, but Windows 10 Home users do not.

Microsoft has provided a separate Show or Hide Updates tool to disable cumulative updates or even drivers.

DISM commands to check Windows 10 problems

You can use the official DISM Windows Image Repair commands to fix any issue with your updates. Before you start, it's a good idea to make a full system backup or create a system restore point in case something goes wrong.

Using the CheckHealth option in DISM

Command / CheckHealth DISM allows you to detect potential corruption. This command is used only to find damage, but does not perform any troubleshooting operations.

Command line, right-click on the link that appears and select "Run as administrator" because device administrator rights are required to run DISM.

DISM / Online / Cleanup-Image / CheckHealth

Using options ScanHealth's DISM

Command / ScanHealth DISM allows you to scan a Windows image for any damage. Unlike / CheckHealth, checking / ScanHealth can take up to 10 minutes.

To run this command, follow these steps:

1. Type in the search menu Start Command line

2. In the "Command Prompt" enter the following command and press Enter:

DISM / Online / Cleanup-Image / ScanHealth

Using options RestoreHealth in DISM

Command / RestoreHealth in DISM allows you to automatically repair damaged Windows images. Unlike / ScanHealth, the / RestoreHealth check can take up to 10 minutes.

To run this command, follow these steps:

1. Type in the search menu Start Command line, right-click on the link that appears and select "Run as administrator".

2. In the "Command Prompt" enter the following command and press Enter:

DISM / Online / Cleanup-Image / RestoreHealth

Note: When starting / RestoreHealth or / ScanHealth, you may notice the procedure hang between 20% or 40% - this is absolutely normal behavior.

All good health, my dear readers, blog guests, as well as novice system administrators and programmers.

Black screen

A very common and widespread occurrence when, after rebooting and installing updates, you see only a black screen. No labels, no drawings, sometimes even no cursor. This happens due to the fact that new files have been introduced into the system concerning the operating system itself. Either the data package was installed crookedly or downloaded.

This is especially common when, when installing the system, the user simply turns off the power or restarts the computer on his own.

A black screen means that the system interrupts its loading at the stage of entering the graphical shell. This is treated by rolling back the system to the last successful working state.

Blue screen

Blue screen is a more serious problem, especially with white lettering. This means that the system "crashes". That is, its system files crash, which is why the shell itself is completely out of order.

A blue screen with error с0000145 is especially dangerous. In this case, I recommend completely reinstalling Windows, otherwise there is a great risk that one fine time you will simply lose all files.

Also, it is worth checking your hard, it happens that when it issues errors, the OS starts to "blue".

In such situations, I recommend taking the hard drive to a workshop for professional diagnostics. This is not the case when you see a black screen with a cursor, this is already a serious problem that needs to be addressed immediately. Rolling back updates and restoring the OS from an earlier one will not help here. It is necessary to completely demolish the shell and put a new one. Just remember to transfer your files.

Computer keeps restarting

A common problem. It is associated with broken files of the update packages themselves, or it occurs in cases where the service pack is downloaded from an unconfirmed source. Sometimes crooked programmers independently parse the update, throw out everything that, in their opinion, is superfluous, then archive it and distribute it on torrents.

After installing on the laptop, there is a problem, the machine is constantly rebooting. In such cases, you need to restore the operating system from an earlier state through a checkpoint. This can be done through safe mode or using a bootable USB flash drive (or disk). Also, this can happen when you download any software for the android system. Therefore, I recommend loading such software directly into a smartphone.

How do I uninstall an update?

Let's imagine that you installed a service pack and it gives an error. In this case, the update must be demolished. This is done as follows. From here download the seventh Windows.

AND from here the Ultra ISO program. We install the software and insert a clean USB flash drive into the USB port. We open the software.

Push the button open.

The program interface should display all the files that are on the image with the operating system.

Now, in the window that opens, in the first line, select our USB flash drive. In the second, we set the recording method the same as in the picture. We press recording.

In the appeared plate, click " yes»And wait for the end of the recording.

Now we need to boot from our flash drive. Not in safe mode, but from a flash drive. We see such a screen, and click this line.

In the window that appears, select the first position, click further and wait for the end of the download.