To make it easier to work with some devices, many users purchase wireless mice. It is really convenient to work with them, because they have no wires. In addition, for a certain circle of people working on laptops or netbooks, it is more usual to work with a mouse than with a touchpad.
But taking a laptop with you on a trip with a mouse dangling on the wire is quite burdensome. This is where wireless devices come in. True, not everything goes smoothly with them. There are times when a wireless mouse suddenly refuses to work. Why this can happen, and how to fix the situation, we will consider below.
The principle of operation of the mouse is simple. You should turn on its receiver in a computer or laptop, after which the wireless mouse cursor will become controlled by you.
So, you've got to work, and the mouse cursor does not move. There may be several reasons:
You just forgot to plug the mouse receiver into your laptop's USB port. This receiver is located in a special recess on the mouse body, from where you need to get it and connect it to the laptop port;
The switch on the bottom of the device is off. Check if it is in the "ON" position. If not, turn on the device. By the way, flipping this button often helps in cases where the mouse just freezes. This happens to her, although not very often. The button literally overloads the device, as a result of which the mouse comes to life;
Perhaps you simply did not pay attention to the fact that the finger battery inside the mouse was discharged. When she is significantly addicted, the mouse can work intermittently, and the cursor will move in jerks or even periodically freeze.
The battery is very easy to change. When choosing a new battery, opt for the more expensive alkaline option. Then you will not have to think about replacing for about six months;
The failure may be due to a software error. Some drivers or utilities installed on your laptop or PC replace the original wireless mouse software files. To fix the problem, reinstall the mouse or roll back the system to an earlier state;
Connect the detachable mouse receiver to a different USB port. Even if you've used this port successfully before, this replacement often works;
Test the mouse on another device. If it does not work there, then one should suspect its breakdown. In some cases, cleaning the internal contacts of the mouse from dust helps, but for this the mouse will have to be disassembled.
It is also recommended to open the device manager and see if the mouse is detected by the computer. Perhaps the appropriate software is simply not installed for it. If the mouse is detected but does not work, disable it by clicking the "Disable" button. After that, the computer must be rebooted.
The system itself will find the mouse and reinstall it. Overloading the computer itself often helps to cope with such errors, if the cause is software.
Your wireless mouse isn't working? Nothing wrong. Each user is capable of solving this problem, regardless of his level of knowledge and training. Conditionally, the causes of the malfunction can be divided into two types: hardware and software. The former include power and connection problems. In the second case, these are incorrect settings of the operating system.
Hardware faults
Wireless mouse not working? We begin to check for hardware faults. To do this, we perform the following actions:
1. Expand the manipulator from the bottom to the top and check the operation of the LED. If it is on, proceed to the next step. We check the state of the "Power" toggle switch. It should be in the "On" position (if any). If everything is in order with the switch, then the batteries must be replaced. If after that the mouse still does not turn on, then it is broken. An expensive device can be taken to a service center for repairs, but in the case of a cheap manipulator it will be easier to buy a new one. For a final decision, it is recommended to check it on another computer and finally make sure of the malfunction.
So, we need to connect the mouse to a personal computer. To do this, it must have a "Connect" button (on some devices it is not, in which case we proceed to the next step). We hold it down for 6 seconds and check its performance. Still not working with your wireless mouse? Move on.
3. One of the most common problems in this case is problems with the connection port. Most of these peripherals use the USB interface for connection. There are several such slots on a personal computer. We take out the transmitter and install it in another port and check the manipulator in operation. If the cursor moved, then the mouse worked. This suggests that the problem is in the interface. This may be a lack of contact or connection, a "freeze" port. In any case, it is necessary to visually inspect it for damage. If they are not there, then we check its performance by installing another device (for example, a printer or flash drive). If they started working, then, most likely, it was a "freeze" of the port, and nothing terrible happened. Otherwise, the personal computer has problems with the port, which can only be solved at a service center.
Software malfunctions
All the necessary actions described earlier have been done, but your wireless mouse still does not work for you ... This means only one thing - problems with the software part of the personal computer. To eliminate them, we perform the following actions:
2. Sometimes the problem can be solved using specialized programs. To do this, you need to install the MS Fix IT or Connection Tools. The first one is the easiest to work with. After starting it will prompt you to check for hardware problems. After receiving a positive answer, an automatic scan will be done. If a problem is identified, a message appears asking you. It is necessary to read carefully and either give permission to perform actions or not.
If the manipulations carried out did not give a positive effect, then it is better to buy a new manipulator or contact an existing service center.
Conclusion
This article describes the possible reasons why the wireless mouse does not work, and provides recommendations on how to eliminate them. These tips are simple, so any user can fix the breakdown without any problems.
Often, users choose laptops as desktop computers that are located at home or in the office and are rarely transported. Despite the fact that every laptop has a touchpad, many are much more accustomed to using a standard mouse in conjunction with it - wired or wireless. Having connected the mouse to the laptop, you may encounter the problem that it does not work. This situation can arise with both USB-connected keypads and PS / 2 versions. In this article, we will look at what to do if the mouse does not work on a laptop.
Wired mouse not working on laptop
Wired mice have not lost their popularity with the introduction of wireless models. This is largely due to the lack of the need for constant charging of the manipulator, as well as the lower price. In addition, high DPI mice are most often wired, and they allow more precise cursor control. Wired mice are connected via USB or PS / 2, and these connection options have significant differences:
The most common problem due to which a wired mouse on a laptop does not work is a malfunction of the mouse itself. Test the pointing device on another computer to make sure it works.
Wireless mouse not working on laptop
Wireless mice for computers have appeared not so long ago, but the principle of their operation is not very different from wired options. Information is transmitted from the mouse to a special receiver that is inserted into the USB connector. Based on the principle of operation of the device, we can draw the following conclusions about why the wireless mouse does not work when connected to a laptop:
As with the wired mouse situation, if none of the tips above helped fix the situation, make sure the mouse works by trying it out on a different computer or laptop.
The mouse does not work due to static electricity
It is rare that a mouse is not working due to static electricity, but it is possible, so we will also cover it in this article. Moreover, this problem is relevant for both wireless and wired mice. Due to the accumulated static charge in the computer, the mouse may not work. We recommend that you take the following steps to fix the problem:
The above steps will remove static electricity that has accumulated in the notebook. If the mouse does not work for this reason, there should be no problems with it after turning on the computer.
Sometimes users complain that the computer cannot see the mouse. What are the reasons for this? And how to deal with this kind of situation? The answers to these questions and not only will be presented below. Usually, the situation with the recognition of PC mice does not bring any significant problems. And there are often no reasons for panic either.
Connection methods
First of all, we will try to understand the peculiarities of connecting the studied devices. And then we will find out why the computer does not see the mouse.
The studied devices can be connected:
- through the ps / 2 connector;
- via USB cable;
- via bluetooth.
Everything is extremely simple and straightforward. But what if the computer does not recognize the device in question?
The main causes of failures
Often, computer mice malfunctions occur:
- due to lack of PC capacity;
- if the device is incorrectly connected to the computer;
- subject to incompatibility with the operating system;
- due to OS failures;
- in case of a virus infection of the computer;
- due to lack of drivers;
- if the device drivers are out of date;
- during damage to drivers;
- if there are many peripheral devices connected to the PC;
- due to damage to the USB ports.
In addition, the computer does not see the wireless mouse (and not only) if the connected device is faulty. Most of the listed problems are fairly easy to fix.
Correct connection to PC
The first step is to check how the mouse is connected. It is possible that the user incorrectly connected it to the computer or laptop.
Wired models of devices do not require any special manipulations - you just need to plug the wire into the corresponding socket (ps / 2 or USB). After that, the device will work.
Wireless models require more attention. Usually they need to be connected like this:
- Enable Bleutooth on PC.
- Plug a special mouse receiver into the USB.
- Insert the battery into the studied device.
- Turn on the mouse.
- Go to Bluetooth devices on your PC and search for new components.
- In the list that appears, select the mouse.
- Click on the "Connect" button.
Within a few minutes, the mentioned device will work normally on the computer. It is possible that the failure was caused by the switched off "Bluetooth". Then it is just enough to activate it on the computer.
Mechanical damage
The computer stopped seeing the mouse? If everything is connected correctly, it is recommended to inspect the wires and adapters. The failure may have been caused by mechanical damage. For example, the wires are pinched or the connector is damaged.
Usually, such situations are solved by replacing faulty parts (repairing) or buying a new device. As a rule, if you go to a service center, a broken mouse will be repaired. Only the performance of the device will leave much to be desired.
Battery
Computer can't see mouse? What to do in this case?
The next option is relevant only for wireless models. The point is that they run on battery power. And if the battery runs out of charge, the PC stops recognizing the device.
Accordingly, owners of wireless mice should make sure that the battery is charged. In case of discharge, it is sufficient to fill the battery with energy. Then the performance will be restored.
Port load
Still not seeing your USB mouse? This is not the worst situation.
The fact is that wired models of devices may not work due to the high load on the connection ports. This is possible if the user has an additional USB connector installed, and there are several devices in it.
The solution to this problem is by disabling multiple USB devices. In real life, such situations are rare, but they still occur in practice.
Port damage
If the computer does not see the mouse connected through the wire, you must carefully inspect the port. It could be damaged. For testing, it is recommended to connect any other 100% working device to the USB port. For example, a USB flash drive.
If the socket is damaged, you can use another. By connecting a mouse to it, you can avoid problems.
Some users prefer to fix the faulty component along with changing the connection port. It is best to contact a service center for professional help. The wizard will quickly correct the situation.
Incompatibility
Why can't the computer see the mouse? It's hard to believe, but all devices connected to a computer have so-called system requirements. If the PC does not match them, the device will not work. This is a very common occurrence.
In other words, the latest generation of mice will not work on Windows 98 or 2000. Check compatibility and minimum requirements when purchasing a peripheral.
Attention: Recently, Windows 10 owners have been complaining that their computers do not recognize connected mice. Windows 10 does have some compatibility issues. But Microsoft is actively fighting this phenomenon.
The only real decision is to get a new mouse. Some people prefer to reinstall the operating systems to those specified in the requirements for the connected devices. What exactly should you choose? Everyone decides on their own.
Block and power
The next scenario is relevant exclusively for owners of stationary computers. What is it about?
If the computer does not see the mouse, it is worth making sure that the power supply is powerful enough. It is possible that the PC simply does not have enough power for normal operation with connected devices.
As a rule, replacing the power supply will correct the situation and improve the performance of the devices. It is important to choose a unit that is compatible with the rest of the computer hardware. Otherwise, the next compatibility problems are possible.
Viruses
The computer does not see the mouse, but it is on? The reasons for this behavior are sometimes surprising to modern users.
In some cases, malfunctioning of the mouse is caused by the presence of spyware or viruses in the operating system. The fix is \u200b\u200busually easy. It is enough to scan your computer with an antivirus and remove / "cure" all potentially dangerous objects.
In exceptional cases, a virus infection completely destroys the OS. This leads to the need to reinstall the operating system. After that, the mouse should work normally.
Drivers and their absence
Also why can't the computer see the mouse? Most often, users face this problem due to drivers. More precisely, because of their absence.
Driver - a package of programs and utilities necessary for the normal operation of a computer with a connected device. Without it, the device will not pass the recognition stage.
Typically, mouse drivers are installed automatically when a particular model is connected. Sometimes it doesn't.
In such circumstances, you will need:
- Insert the installation disc into the drive and follow the instructions of the installation wizard to complete the initialization.
- Go to the manufacturer's website and download drivers from the Web. Having launched the downloaded document, you must follow the instructions on the display.
As soon as the drivers are installed on the PC, the performance of the mouse will be fully adjusted. The exceptions are cases when the mouse, in principle, is not compatible with the operating system used.
Update / Damage
The computer stopped seeing the mouse? This could be due to a corrupted or outdated driver.
What to do in this situation? You just need to go to the manufacturer's website, download the drivers from there and install them. This also applies to work with a damaged utility package and outdated software.
Disabling a port temporarily
Sometimes the computer does not see the mouse if the operating system has enabled the function to temporarily disable USB ports. This technique is a means of overload protection.
To disable this feature, you must:
- Open "Control Panel".
- Go to the "Power supply" section.
- Click on "USB Options".
- Check "Disable / Disabled" next to "Temporary USB Disconnect".
- Save changes.
Now you can reconnect the mouse and see if it works fine. The problem will most likely go away.
Reboot
Your computer can't see the mouse? What to do under these circumstances?
In some cases, it will help to correct the situation:
- rollback of the system to the date when the mouse worked normally;
That's all. Now it is clear for what reasons the computer does not see the mouse. Often, device replacement is not required. And even a novice user can handle the above situations.
Mouse not working on laptop? Oddly enough, this is a fairly common problem. Users often contact us with a request to fix this breakdown. Naturally, this is a rather unpleasant situation when the mouse stops functioning. Does it not burn or show no signs of life at all? First of all, you need to understand why this happened? In some cases, the user can repair the device himself. Initially, you need to make sure that the mouse itself is not out of order (for this, use another one), it may just need to be replaced. If you are not sure that you can make a really high-quality repair yourself, come to our service center. Highly qualified craftsmen are ready to provide you with help here.
The main reasons why the mouse does not work on a laptop, and how to fix them.
1. If the laptop does not see the mouse, the problem might be with the drivers. Sometimes in order for the device to work, the drivers have to be changed.
2. The problem may also lie in the USB connector itself. If you carelessly treat the technique, the connector may simply fail. What to do? Naturally, you will have to completely replace the component. The cost of the connector itself and its installation is indicated in the price list. You can familiarize yourself with it and make sure that we offer really affordable prices.
3. A component such as the south bridge is responsible for the operation of USB ports. If the microcircuit becomes unusable, the laptop does not see the USB mouse. The south bridge is rarely repaired. As a rule, it just needs to be replaced to recover.
4. Laptop computer often does not recognize the mouse and for other reasons. As a rule, any breakdown can be identified after diagnostics, which are carried out free of charge in our gsmmoscow workshop.
In some cases, the mouse does not react through a crash in the operating system. If it is infected with viruses, this may be reflected in the health of the device. If the OS does not work correctly, the cursor is either not displayed on the display, or jumps in different directions. If this is the reason why your laptop's mouse does not work, run an anti-virus program. If this does not help, you can try to restore the operating system itself.
Sometimes the reason why the mouse does not work, static electricity can also become, which can block the operation of the device. It is very easy to check this. To do this, you will need to disconnect the laptop from the network and remove the battery. Then press the power button and hold it for half a minute. After that, the device can be turned on. If there are no changes, bring the device to us. Real professionals work here who will solve such problems as soon as possible. If you do not know what the problem is, we do not recommend making repairs yourself. Thus, you can cause even more damage to the device. We have the necessary professional equipment, as well as spare parts. We will repair laptops without any problems HP, Asus, Acer, as well as brand laptops Sony Vaio, Samsung, Toshiba and Lenovo, Dell
Laptop can't see USB mouse? Want to know how long the repair will take?
1. It won't take us long to reinstall the drivers. As a rule, in terms of time it takes from one hour in our service.
2. It will naturally take more time to properly replace the connector. The wizards perform the installation for three hours.
3. Replacement of the south bridge is a rather complicated and demanding operation that requires a lot of time. This work will take at least four hours to complete.
