The phone does not download files from the Internet. How to solve the problem with downloading applications from the Google Play Market

Problems with mobile gadgets are quite common. Despite the fact that the Android operating system has an overwhelming majority of positive reviews, it is also created by ordinary people, which means that problems and mistakes cannot be avoided. Today we will talk about why applications from the Play Market are not downloaded and how to fix this annoying misunderstanding.

Memory

Often the solution to a problem lies on the surface. For example, on the Internet you can often find questions: “Why are not applications downloaded from the Play Market? Writes“ not enough memory. ”Typically, such questions are asked by users who do not understand a bit in technology. If you have a similar error, there are two ways to solve it ...

  1. Clean up space in your phone memory. The app might be too big for her.
  2. Check the installation path of the application and change it so that the installation is performed on a removable memory card.

This way you can avoid running out of space on your device. But there are other reasons why applications from the Play Market are not downloaded.

Cleaning

If the Play Market issues an incomprehensible error, then the user should follow the instructions below:

  1. Go to phone settings.
  2. Select installed applications.
  3. We find three processes - Google Play Market, "Services for Google Play" and Google Services Framework.
  4. For all three, you need to perform three consecutive operations - stop, clear cache, delete data and delete updates.
  5. After that, go to your account settings and remove all the checkmarks next to synchronization.
  6. Reboot your device.
  7. Revert back all the settings that you changed before.
  8. Reboot again.

After completing these operations, your "Play Market" should restore its performance.

Account

There is another reason why applications from the Play Market are not downloaded. This may be due to your account settings. In order to cope with the problem in this case, one of the following two recommendations must be followed.

  1. Add a second Google account and use it to try to download what you wanted. If everything goes smoothly, switch back to your old account and launch the desired application. The data in it will already be yours.
  2. Another option is to completely delete your account. After that, clear the application data, as indicated in the first paragraph of the article. Then we perform another reboot. And finally, we create a new account. Now everything should work.

System

If you still do not understand why applications from the Play Market are not downloaded to your phone, you may need to follow these recommendations. You can do one of two things.

  1. Check for updates to your system and upgrade it to a more recent one.
  2. Make a full "hard reset" of the device and return it to factory settings.

Both methods are based on the fact that many users trying to find out why applications are not downloading from PlayMarket began to appear after the device updated the version of the operating system. This happens especially often on Samsung. So either reflash your gadget or wait for manufacturers to release a fix or patch for your model.

PlayMarket is considered to be a fairly reliable and stable program, but in some cases it can also malfunction in a nature that is not entirely clear to the average user. Moreover, restarting the application does not help - the user again returns to the screen with the error message or to the loading status line that is stuck in one place. If the PlayMarket installed on your device does not download applications, you should, which will not require a lot of time and effort.

A simple solution

If the program that provides access to the online storage does not download applications, you should start by rebooting your device. In some cases, the reason is the lack of free RAM, which can be cleaned in this way. If this does not help, try also to connect to another free Wi-fi access point, or clear the settings of the current one and reconnect to it. This will help you provide an unobstructed experience that can be blocked as a result of incorrect settings or certain blockages.

In addition, check the clock and date - in some cases, Google online services do not want to work with a device that has the specified parameters incorrectly. If GooglePlay does not load applications, then you just have to use one of the online time servers. By the way, this problem is quite common - about a third of users face it.

If you are downloading using, and the device does not download applications, then it is worth checking the correctness of the settings. For those who do not have extensive data in this area, it is better to immediately call the technical support service of your mobile operator and ask to send the required parameters in a message - they will be applied automatically. In some cases, the solution may be hidden in the "flight mode" set on the device. This problem is especially true for tablets, whose owners rarely check the communication settings.

If it doesn't help ...

If Play Market does not download applications, despite all the measures you have taken, it is worth trying by removing all information from it that relates to the Google software store. Go to the settings, open the "Applications" section, and in it - the "All" tab. Now you need to find two programs: PlayMarket and Google Services Framework. In both cases it is necessary to use the menu item "Erase data". In addition, in the case of PlayMarket, you also need to click the "Clear cache" button. Pay attention to the internal memory of the device as well, by clearing it and providing space for loading.

If Google Play does not load applications after these steps, try rolling back to the previous version of the program. This will help eliminate possible errors related to its incompatibility with your device. Alternatively, you can try completely uninstalling PlayMarket and then reinstalling it using the previous version. As a rule, this method helps even if all other actions were ineffective. Finally, you are left with the "last point" -

The tablet has long and stubbornly occupied an important and integral part in the life of modern mankind. Previously, it was possible to use all the advantages of the Internet and an electronic device only at home through a computer. Today it is not necessary at all, a portable tablet computer can be used anywhere. With its help, business people successfully conduct the work process, users have the opportunity to communicate with each other through social networks, play games, read books. But what if your tablet isn't downloading the apps it needs? This is a real problem when using the gadget. The installation of the application begins, at one point a window pops up on the screen with an error number or just an error.

The main reasons why the tablet does not download applications

Most often, users use the play-market program, due to its prevalence and demand, it has caused numerous errors and bugs. Going deeper into this problem, every specialist understands that there are not very many reasons why he does not download a tablet from this application. Developers are well aware of these issues, but completely eliminating them will require an incredible amount of work that can provoke even more bugs. Therefore, users have to cope with such a problem on their own, referring to recommendations from specialists.

Procedure

To be able to load games, programs, and other information into your gadget again, try the following few guidelines:

  • reboot the device. Often it is this manipulation that allows you to restore the stable operation of the application;

  • the reason for the tablet not downloading applications may be insufficient memory. The presence of large programs and games, music in the memory can lead to incorrect download, which provokes its error. Free up memory from unnecessary files, programs and try to manipulate again;
  • google Play is often the reason. At one point, it simply stops working correctly. You need to go to the settings, select "applications", then click on the Play Market, clear the cache and erase data;
  • nothing happened anyway? Then try uninstalling the updates and bringing back the old version of the app. Then you should try to load the game or program again;

  • the fact that the tablet does not download files may be due to a weak Internet connection. You can check access to the Web using any other browser. Go to it and try to go to any site. Is the download via wi-fi? Then turn it off and on again. If via 3G, then disable airplane mode;

  • set the date and time. If they are not installed correctly, then the play market cannot work at all. To do this, go to the android settings, in the system section, select the date and time setting. The best option is to synchronize the time over the network. Synchronization also does not always function stably, if the time is set incorrectly, then the tablet will not download to the memory card again. In this case, just turn off synchronization and set the date / time manually according to the prompts on the screen.

After the performed manipulations, the Android tablet OS does not download files as before? Contact the service center, experienced specialists will help to cope with this problem.

Many users sooner or later face problems downloading applications from the Google Play Market. These can be all sorts of errors or other possible reasons due to which applications may not load or load incompletely. But since every problem or error has a cause, there are also ways to solve it.

Why applications are not downloaded from the Play Market

There are a lot of reasons why applications from the Google Play Market may not be downloaded, and each of them has its own cause and solution options. The first step is to determine the cause of the problem in order to choose the most correct approach to solving it.

Apps won't download

If, when trying to download an application, the Play Market freezes and closes, or the text "Not enough space on the device" appears, then the problem may be in the Google Play server itself or in the amount of free memory.

Solution: if the reason is really in the Google Play Market service, then you just need to wait about 15 minutes and try again. Also, it is worth noting that if large-scale technical work is underway on the server, then users are necessarily warned with a text notification, which indicates the timing of those. works.

In cases when a text appears on the screen about the lack of free space on the device or SD card, you just need to clean the memory by deleting some little-used applications on the device or memory card. After clearing the memory, applications will be downloaded from the Play Market again.

Programs are not fully downloaded

Sometimes users face a problem when a program or game is not fully downloaded. This is due to a problem with the device cache.

Solution: To solve the problem, clear the cache of Google Play Market and Google Play services. To clear the Play Market cache you need:

  • Go to "Settings".
  • Then go to Applications\u003e All.
  • Select "Google Play Market".
  • Click on "Clear cache".

The same combination of actions is used to clear the cache of Google Play Services. ("Settings"\u003e "Applications"\u003e "Google Play Market Services"\u003e "Clear cache").

After the actions taken, the applications will be downloaded completely.

Files are not downloaded via mobile network or Wi-Fi

Via mobile network (3G)

Before looking for a solution to the problem, be sure to check if data transfer is enabled in the device settings and if the mobile Internet data indicator (3G or H / H +) is shown at the top of the screen.

Solution: try to disable and enable the "Data transfer" function in the device settings, and if it does not help, enable "Airplane mode" (flight mode), wait 1 minute and turn it off. If the problem persists, you probably have a traffic limitation. To clarify the information and solve the problem with this limitation, you must contact your mobile operator.

Via Wi-Fi

The reason that applications from the Google Play Market are not downloaded using Wi-Fi may be a weak connection or lack of it. If the download process does not start, or stops at 0%, and after a few seconds the text "Timeout expired" appears, be sure that the problem is with your Internet connection. You can also check this by trying to load any site (for example google) in the device browser and if the site does not load, the problem is in a weak connection.

Solution: first you need to try restarting the device, since in most cases this helps to solve the problem (if it is from the side of the device, not the Wi-Fi router). It is also worth trying to turn off and turn on the wi-fi on the gadget or restart the router.

Apps are not downloaded due to Play Market error

If there are problems downloading an application from the Play Store due to an error, a text appears on the device screen with a description of the error and the reason for its occurrence. There is an optimal and most importantly effective way to solve such problems, which is used by users of devices on Android.

Solution: make a hard reset, that is, reset the device to factory settings. To do this, go to "Settings", then click on "Restore and Reset". Next, you need to select "Reset settings", after which all device settings will be reset to factory settings.

Note: Be sure to back up before resetting your device to avoid losing important data. The backup can be used after a factory reset, after which all data will be restored.

How to create a backup on Android

Google Play Market not working

There are very few cases when Google Play Market stops working, which prevents users from downloading applications. In total, there are two options for solving this problem:

Solution # 1: uninstall Google Play Market updates and Google Play Services. To remove updates to the Market and Services, the same procedure is used:

  • Go to "Settings".
  • Further in "Applications".
  • Select "All".
  • Then select "Google Play Market" or "Google Play Services".
  • Click on the "Remove updates" button.

Solution # 2: remove and then add your Google account. Go to "Settings"\u003e "Google Accounts"\u003e "Account Setup"\u003e "Delete Google Account". Next, restart your device, and then add your Google account again.

Other problems downloading apps

There are also other problems due to which downloading applications from the Play Market becomes impossible.

Error with the text "Content filtering level does not allow uploading"

An error with this text means the age restriction that the downloaded application contains.

Solution: you need to allow all age categories, to do this, go to the Google Play Store settings, then go to "Customize filter" and check the boxes next to all applications. After clicking on the "Ok" button, the user will be asked to come up with or enter a four-digit password (if it was set). The password is used so that no one except the owner of the device can change age categories.

"Connect SD card" and "Damaged SD card" errors

Errors like this mean that the user has a damaged memory card.

Solution: first of all, you need to connect your memory card to the computer using a card reader and try to transfer all the files from the card to the computer, since if the memory card finally breaks down, the files on it cannot be restored. Next, try to check the memory card for errors using the chkdsk command in the command line (Win + R\u003e cmd), or try to format it. If the SD card still doesn't work, you'll have to buy a new one.

How to download from Play Market to SD card

It is worth noting that relatively new smartphones of all brands have built-in memory of 8 Gb or more, and after filling up the entire internal memory, applications start downloading to the SD card automatically.

If the user has an old model smartphone, which has a small amount of internal memory and there is a need for all applications to be downloaded immediately to the memory card, then you need to perform a number of the following actions:

  1. Go to "Settings" of your device.
  2. Select the "Memory" item.
  3. Select "SD card" under the "Default disc for recording" label.

After the performed actions, all downloaded applications will be immediately installed on the memory card.

How to avoid future download problems. What to set up

It is impossible to prevent Play Market errors or any other download problems. You can, perhaps, download applications from sources other than the Play Market, but before that, you definitely need to get a good antivirus. Also in the device settings, in the "Security" section, you must allow the installation of applications from other sources.

Using one of the methods for solving problems and errors, each user will be able to restore the ability to download an application from the Google Play Market, as well as learn how to download applications directly to the SD card, and not to the built-in memory.

Problems downloading apps from Google Play are common on devices running Android 4.1 or older. If Android does not download files, check the availability of free space, the integrity of the file system, and the latest version of Google Play services.

The error also occurs in built-in browsers, but Google Chrome and Opera very rarely write about a failure to download music, images or games. It should be noted right away that in most cases the problem is solved by clearing the cache of system programs.

There are two groups of faults, why the information is not downloaded: hardware and software. In the first case, data may not be loaded due to memory corruption. The situation applies to external SD cards, cheap models of which fail at the most inopportune moment. If you specify the SD card folder as the target folder in the browser, the program will generate an error at the beginning of the download.

For software reasons, we note:

  • Lack of free space on the internal storage is perhaps the most common problem on most smartphones. On inexpensive devices, the memory fills up quickly, and the browser is unable to independently replace the save location on the SD card. To fix the problem, go to Google Chrome settings, then General, then select a folder on your memory card. In the explorer, external memory is usually designated as SD Card 1.
  • Google Play error is a common problem on older phones. On Android older than version 4.0, applications and games were not downloaded regularly, and the Play Market showed "Error Code 5". To fix the problem, clear the cache of Google services and the store itself.
  • The system message 'com. android. browser is stopped. Error in the built-in web client of the Android system.

In some cases, the files don't even start the download process, but usually a runtime error appears at the end of the download.

Solution of problems

If files are not downloaded from the Internet to Android, determine whether you are using the built-in system browser or third-party software. Android earlier than 3.0 does not generally support downloading files using the built-in web surfing client.

  • Try clearing your Opera or Google Chrome cache. To do this, go to the smartphone settings, then open the Applications tab.
  • Find the required program and click on its icon. Tap "Storage Usage". On Android 7.0 and newer, there are 2 tabs with memory consumption at once - one for the operational, the second for the built-in constant.
  • Click "Clear cache" and confirm the selected action. If you still can't download the information, click "Clear data".

Important! Clearing the data will delete all information - history, saved passwords, cookies and image cache. If possible, sync your browser with cloud storage before deleting.

  • Try reinstalling the web surfing client if the above steps did not help. To do this, open Google Play, then "My Apps", find your web client, tap "Uninstall". After completing the uninstallation process, click Install.

Sometimes the inability to download is caused by bugs in the latest version of the browser. Try using an alternative Internet connection and wait for the developers to release the patch containing the fixes.

Applications

If the file could not be downloaded, but you can enter the SD card through the explorer, use a third-party download manager.

  • Go to Google Play. Type "Fast Download Manager" in the search bar. Click Install.
  • Fast Download Manager has a built-in web client, to use it open the application and tap on the "Browser" tab.
  • Open the page from which you want to download the information and click on the download button. Saving always takes place in the "Download" folder on the internal storage.

There are quite a few applications available in the Play Market with similar functionality, try installing several and choose the ones you like.

You cannot change the download folder in this program, Turbo Manager and DVGet have this feature. All programs are free and available in the Play Market.

Hard reset

If Android still does not download files, remember whether the device was flashed with a third-party OS version and whether Root rights were installed. Some firmware over time start to work incorrectly, which affects the functioning of the Android system. In that case, it will help.

  1. Turn off your smartphone after backing up important information to the cloud or SD card.
  2. Turn on the gadget in "Recovery" mode. To do this, hold down the lock button and "Volume up". When the Android logo appears on the display, release the volume up. On different models, the combination may differ, look for the desired one in the gadget topic on the w3bsit3-dns.com forum or similar.
  3. Select the "Wipe data / Factory Reset" option. All data from your Android phone will be deleted. The device will be reset to the factory state, which should fix the problem.

Conclusion

Information on Android may not be loaded for software or hardware reasons. In most cases, clearing the browser cache or checking the health of the memory card will help. A solution to this problem is also possible with the use of third-party download managers available in Google Play. If the problem persists, perform a full reset or contact the service center.

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