Hello!
After I wrote several tutorials about the iPhone, the following question began to be asked more and more often: Sergey, why the computer does not see the iPhone... It's one thing when you were once asked about this, and another thing when this question comes regularly! I decided to deal with this issue, and as it turned out, the reasons for this can be very different, and naturally the approach to solving this problem can also differ.
I have collected 10 tips that I want to tell you about here. Let's get down to business right away!
Reinstall USB Drivers
One proven way to fix this problem is to reinstall the USB drivers for the iPhone. We need through device Manager uninstall them and then reinstall them.
First of all, use a USB cable to connect your iPhone to your computer. Next, go to the Properties of the Computer section and open device Manager.
In the window that opens, find the USB Controllers section or it could still be the section Portable devices... Open it and find the Apple Mobile Device USB item. You need to right-click on it and select Delete.
In the confirmation window, check the box " Remove driver programs for this device"and click OK.
The old, bad, unnecessary driver will be removed!
Now unplug the iPhone USB cable from the computer and plug it back in. The driver will be reinstalled, as indicated by the following window:
Also on the iPhone, we should be asked for permission to give the computer access to photos and videos. Naturally, we click Allow.
In most cases, when the computer does not see the iPhone, this method will solve the problem. But if that didn't work for you, then let's try other tips!
Update drivers for chipset (USB)
Every computer has a motherboard and chipsets are installed on it. So these chipsets are responsible for connecting various devices to the computer. For normal operation of chipsets, drivers are also needed. In some cases, the drivers start to work unstable. Most often this can happen if from some.
It happens that the computer not only does not see the iPhone, it cannot detect any other phones or flash drives. I just had this on the old Windows. Updated drivers for the chipset helped.
What to do in this situation?
First option. First, open the website http://devid.info/ru and click on the green Download button to download the DevID agend software for quick installation and updating of drivers.
When installing, uncheck the boxes so as not to install too much.
After starting the program, you can click Start Search and the program will scan the hardware and offer to update the old drivers.
It's good if there is a fresh version of the driver for the chipset. In this case, it will be updated. But if not, then we try the following actions.
1.2 Download and install the chipset
The second option is to download the drivers yourself and install them. Depending on your motherboard, it could be an intel or amd chipset. Let's consider the installation using intel chipsets as an example.
On the official Intel website, here at this link: https://downloadcenter.intel.com you can download the program for chipsets. Click the blue Chipset button.
1.3 Intel driver auto-matching
Third option. You can also make Intel choose the drivers necessary for our system themselves. To do this, they have a special utility on their website that will scan our equipment and install the necessary programs.
Click Trust Computer
Please note that when we connect our phone to the computer, a request appears on the screen where we must allow access to settings and data. Just click Trust.
Connect to another USB connector
Try changing the USB port. Especially if you insert the cable from the iPhone to the connectors on the front panel of the system unit. Try plugging the cable into one of the connectors on the back of the system unit. These connectors are directly soldered onto the motherboard and they work as cool as possible!
Reinstall iTunes
I hope you know that in order to fully control our iPhone on a computer, we need iTunes programs for Windows. If it does not work well for you, then you need to reinstall it. Or you can just update.
Download the latest version and install over the old one. The program will be updated.
Restart Apple Mobile Device Service
Before performing this step, be sure to disconnect your iPhone from your computer and close iTunes. Now we need to restart Apple services. Because you never know, they suddenly get stupid.
Open the search bar by pressing the WIN + Q hotkeys and enter Services in the search bar.
Run the found program and find the Apple Mobile Device Service. Open it with a double click.
We stop the service.
Now you need to make sure that the startup type is set to Automatic and then restart this service.
Open the computer section and find iPhone
After updating iTunes and restarting the Apple service, the computer should definitely now see the iPhone. Open the Computer section and find your phone here.
In my case, it is at the very top, but you may have it at the bottom. Be careful, if the computer sees the iPhone, and you just don't pay attention to it here!
Connect iPhone to another computer
If you connect your iPhone to another computer, you can immediately understand where to dig next. If another computer sees the iPhone, then the problem is most likely on the side of your computer, which does not see the phone. If other computers or laptops cannot see the iPhone, then there is definitely something with the USB cable or with the phone itself! To be safe, I would connect the phone to two different computers with different systems.
Breaking
If none of the above methods solved the problem and the laptop or computer still does not see the iPhone, then something has broken in the device itself. I think that just the power connector into which the cable is inserted is simply out of order.
Try it, test it and I hope you succeed.
At the initial stage of Apple iPhone operation, users have many questions related to the implementation of elementary procedures - How to install the game? How to download music files to iPhone? What is scrubbing? Why won't iPhone photos transfer to my computer? We will try to answer the last question today.
Your OS recognizes the iPhone just like a digital camera and can copy images from it just like a memory card.
- And this is done on Mac: connect iPhone to computer, open iPhoto. As soon as the program sees the connected iPhone, it will enter Import mode. Select the “Delete photos after importing” option if you want to clear the iPhone camera phone memory after copying.
- It's a little different on Windows. After connecting the iPhone, a dialog box will appear offering all kinds of programs that you can use to access the phone. This list should contain some kind of photo managers (Picasa, Photoshop Elements, Photoshop Album, etc.) or at worst, the built-in Windows image manager (Scanner and Camera Wizard in Windows XP, using Windows in Vista) ... We choose the program you like. You can also check the box next to "Always use this program for this action"Thus, you do not have to select the desired program every time, this action will occur automatically.
If you still can't import photos to your computer, or your computer doesn't recognize your iPhone, iPad, or iPod touch as a camera, follow these steps.
Check if you can use iCloud Music Library or My Photo Stream
If you've turned on iCloud Music Library on your Mac and iPhone, iPad, or iPod touch, your photos may already be on your computer. Follow these steps to check for photos in Photos for macOS. Alternatively, go to iCloud.com and open Photos to view your entire library and select photos to import. If you haven't turned on iCloud Music Library, try using My Photo Stream to access your photos on your computer.
If you're not using iCloud Music Library or My Photo Stream, try the following:
- Check connections and update software.
- Try importing photos using a different Apple USB cable.
- If the import still fails, update the software.
- Download the latest version of iTunes.
- Try to import photos again.
Try importing a new photo
- Take a new photo or save a screenshot on your iOS device by pressing the Home and Sleep / Wake buttons at the same time.
- Connect your iOS device to your computer.
- Try importing photos using photo management software. Alternatively, try the following on your computer.
- On your Mac, open Image Capture from the Applications folder.
- On a PC, go to the Microsoft website to learn how to import photos in Windows 10, Windows 8, or Windows 7. If your computer does not recognize your device, make sure it is trusted on the device.
Try using a different computer
If the camera does not appear in Device Manager, check the health of your iOS device by connecting it to another computer. If the iOS device is recognized as a camera on another computer, contact Microsoft or another Windows support service on your computer for help.
Apple iOS 7 doesn't trust my computer. Problems transferring photos from iPhone
There is a cruel way if all attempts to enter a password have been exhausted and there is no computer that your iphone would "trust".
- Connect your iPhone to your computer using the supplied USB cable.
- Apple iPhone will appear among all devices, the personal computer will recognize it as a digital camera.
- To access the Lockdown folder, run the Finder program in Mac OS. In other operating systems, the window of trust in iPhone, iPad and iPod touch is also invoked by clearing the Lockdown folder on the computer.
- After "trusting" on the computer, itunes sees the iPhone.
- You must wait for the computer to detect the digital camera. Then you need to go into the device, select the photos, copy them to the clipboard and move them to a folder on your computer. With iTunes, you can transfer not only photos to your computer, but also music, ringtones, videos and much more. First you need to connect your iPhone to your computer with a USD cable. When the computer beeps to notify that a new device is found, open iTunes.
- If the iPhone is configured with email, then photos can be sent via e-mail, and then transferred to a computer. You can transfer photos without connecting a USB cable to your computer; this can be easily done through the shared folder of the Yandex.Disk cloud service.
Sometimes it may happen that on the iPhone all photos in a folder, gallery or from an icloud are not visible - they are not available either on the "Albums" tab, or on the "Photos" tab.
Fortunately, invisible graphic files in iPhone 5, iPhone 6 and so on are not deleted from the phone memory by default, but only sometimes hidden as a result for a completely incomprehensible reason.
Apple programmers and other application developers should not be excluded from emerging issues.
Many programs, such as Facebook, Twitter, or Keynote, do not give access to all of the photos on your device, only albums.
One solution is to create an album of old photos that you want to have access to in different applications.
If you want to see all of your photos in your gallery, go to Settings and then to the Photos & Camera section.
There, turn off the option "Share photos" and "overview ...." - all graphic files should return to the right place.
Help with missing iPhone photos in the gallery and icloud
If you cannot find all of your images, the tips below should help you. Photos may have been accidentally deleted and are now in the Recently Deleted folder.
Go to Photos\u003e Albums\u003e Recently Deleted. If you see missing ones, you can move them back to the All Photos album. To do this, click "Select", click on the photo and click Restore.
Icloud safely stores all your pictures, but if you can't see them, check your settings.
Go to Settings\u003e [your name]\u003e iCloud or Settings\u003e iCloud (depending on iOS version).
Click Photo. Turn on iCloud function. Sign in with the same Apple ID.
How to show invisible photos on iPhone
If you hide your pictures, they will only appear in the hidden album. You can undo hidden pictures from a covered album.
Open the Photos app and go to the Albums tab. Click Hidden Album. Select the photo you want to open. Click Show.
Additional information on photos in iPhone
If you add a photo to the selected album and then remove it from the Photos app, it will be removed from all locations — including the album.
If you click and hold the camera icon in an iMessage to take a quick self-portrait, the photo will remain in your iMessage.
It will not be transferred to the application. You can add this self-portrait to your collection by saving it from your iMessage.
Recently, a friend connected an iPhone 5s to a computer, but he rested and did not see the photo. Tragedy? No.
If the laptop or computer is stubborn and does not see the photo, like the device itself, then the problem is most likely in the cable, connector of the computer or iPhone.
It's easy to check. Just try to connect another cable or carrier (you can use another smartphone).
Also, the lack of a driver or incompatibility of standards can lead to this.
Why the PC sees the iPhone, but does not see the photo
What can lead to this? Rare, but the iPhone just might not be recognized by Windows 10 or another version.
One of the solutions is to use a Mac OS emulator, which should give access to smartphone data. You can also log into the Apple iCloud service using your data and download photos to your PC.
ATTENTION: your computer must have a trusted status - confirm the trust request on the unlocked device screen.
Also, see if any applications using the camera or the directory with pictures are active - if you find them, close them.
NOTE: Judging by the comments, I noticed that not everyone can solve this problem based on the post on this page, so I have prepared other solutions for this problem. I recommend that you familiarize yourself with them.
Why the computer does not see part or half of the photo from the iPhone
If you do not see pictures from your iPhone in Stream or on a Yandex disk on your computer, make sure you have an active Internet connection. Without the Internet, My Photo Stream or Yandex disk will not display photos.
Also check if there are any missing photos in the deleted album (in the trash can) and make sure you sign in to iCloud with the correct Apple ID.
WARNING: Photos or videos copied to your device using iTunes are not copied to the iCloud Image Library, so you may not see half or part of it.
Question: Photos are about 4.4 GB and I want to save my photos to my MacBook Pro. I connect my iPhone to a MacBook Pro and iPhoto shows the iPhone 6s is not displaying a boot message yet. bug in iphoto - photos are not displayed. I just updated my iPhone to iOS 11, is this a problem? "
Apple Support Community User
Some users faced the same issue as the above user - Photos on iPhone won't show on Mac in Photos / iPhoto / Photos when iPhone is connected. This can happen to users who have just upgraded to, iOS 11 or the latest version of iOS 12. In this guide, we will show you some simple tips to fix iPhone photos not showing up in iPhoto / Photos on Mac.
IPhone photos not showing in Photos / iPhoto, what should I do?
Tip 1: Check if iCloud Music Library or My Photo Stream has been turned on
If you've turned on iCloud options for Photos on your Mac and iPhone, your photo may have already been imported to your computer, so it's possible that Photos / iPhoto / Photos isn't showing iPhone photos.
How do I view iCloud Music Library options?
Step 1. On Mac: Go to Photos / iPhoto / Photos\u003e Preferences\u003e General\u003e iCloud.
Step 2. On an iPhone with iOS 10.3 or later: Go to Settings Your Name\u003e iCloud\u003e Photos. IOS 10.2 or earlier: Go to Settings\u003e iCloud\u003e Photos.
Tip 2: Best Photo / iPhoto Alternative Tool: Manage and Transfer iPhone Photos with Tenorshare iCareFone
If the photos are not showing on your Mac yet, you can try an alternative tool - Tenorshare iCareFone to transfer your iPhone X / 8/7 / 6s / 6 / 5s photos to Mac. Managing iPhone photos on Mac / PC is much easier and faster. You can also transfer photos from iPhone to iPhone or from computer to iPhone without erasing.
Export photos from iPhone to Mac instead of iPhoto / Photos:
Step 1. Open Tenorshare iCareFone and connect to your iPhone\u003e Click Photos.
Step 2. Next, click "Export". Data export to PC / Mac will start, first you need to select the required files and click "Export". By default, these files are saved to a folder on your hard drive. You can also create a save folder yourself.
ICareFone Review
Tip 3: Try to take a new photo to see if Photo / iPhoto Photos can read normally
If you see that your iPhone is connected to the Photo / iPhoto / Photos app while the thumbnails of the photo are not displayed or partially appear on the interface, immediately take a photo or save a screenshot. Problem, iPhoto won't import from iPhone, should be closed unless the program is corrupted.
Tip 4: Update Mac and your iPhone system to the latest version. If possible, upgrade iPhoto to Photos
If you are using any other photo storage device on your Mac like DropBox that may conflict with Photos / iPhoto app. This is why the photo doesn't show up in iPhoto. You have to close DropBox or just delete it.
Sometimes iPhoto can't see the iPhone. Disconnect iPhone when Photos / iPhoto / Photos won't download photos from iPhone, and shutdown Mac OS X computer, restart iOS device if necessary. You may see an iPhone prompt asking you to trust this computer when reconnecting. Click "Trust" to continue. You may also need to unlock it in order to successfully import pictures from iPhone to Photos / iPhoto / Photos app.
In addition, you want to restore on your iPhone, if they were deleted for one reason or another, please use the product
.
