IPhone X, iPhone 8, and 8 Plus owners complain about Wi-Fi problems. Some cannot connect to Wi-Fi networks, receiving a message about entering an incorrect password, while others are constantly disconnected or the data transfer rate is very slow.
The main reason for these problems is the Wi-Fi module that is installed in the iPhone X, iPhone 8 and 8 Plus. Fortunately, in most cases, the problem can be resolved using one of the methods listed below.
1. Perform a forced restart of the smartphone
Note that the way to force restart on newer iPhones has changed. This is how it is done on the iPhone X, iPhone 8, and 8 Plus:
- Quickly press and release the Volume Up button.
- Press and release the Volume Down button quickly.
- Hold the Side button until the Apple logo appears on the screen.
2. Disconnect from the Wi-Fi network and reconnect
If a message appears stating that the password was entered incorrectly, but you entered it correctly, then try clicking "Forget Wi-Fi network" and then reconnecting to it.
To do this, go to "Settings" → "Wi-Fi" and click "Forget this network". After that, return to the "Wi-Fi" menu and try to reconnect to the network.
3. Reset network settings
Most problems can also be solved by resetting the network settings. This will delete all data associated with Wi-Fi networks. To do this, go to "Settings" → "General" → "Reset" and select "Reset network settings".4. Disable VPN
If you've changed VPN in settings or through a dedicated app, try disabling VPN. This can be done in the menu "Settings" → "General" → "VPN". If you downloaded a dedicated app, turn off VPN in it.
5. Disable Wi-Fi services
Go to "Settings" → "Privacy" → "Location services" → "System services" and activate the "Wi-Fi networks" switch. This only applies to the use of your geolocation, so Wi-Fi will not turn off completely.
6. Install a different DNS
Often times, problems are caused by incorrectly configured DNS servers. In this case, you can switch to Google DNS or OpenDNS. To do this, go to "Settings" → "Wi-Fi", select the desired network and click on the icon in the form of the letter "i". In the Router and DNS field, enter the following values:
- Google DNS:
- 8.8.8.8
- 8.8.4.4
- OpenDNS:
- 208.67.222.222
- 208.67.222.220
7. Set up iPhone again
If none of the above points helps, the last option for solving problems is to set up your smartphone again via iTunes. Before that, you need to make a copy of the system, which can then be restored.
You can get rid of the annoying problem.
In the first couple of weeks after the release of iOS 12.1, the update seemed to be free of any major issues and works perfectly. However, the initial feelings of the firmware for many users turned out to be deceiving. A large number of iPhone and iPad owners running iOS 12.1 began to suddenly lose their Wi-Fi or LTE connection from time to time. The problem is recognized as really widespread, so Apple will definitely fix it in the near future. But now there are several effective ways to temporarily fix the problem with regularly disappearing Wi-Fi or LTE on an iPhone running iOS 12.1.
1. Connect to a 2.4GHz Wi-Fi network
All modern Wi-Fi routers create two wireless Wi-Fi networks - at 2.4 and 5 GHz. Users who have encountered the problem of intermittent Wi-Fi disconnection on the iPhone have noticed that the problem lies precisely in working with a faster network at a frequency of 5 GHz.
In order for the Wi-Fi connection on the iPhone to stop dropping, you need to connect to a Wi-Fi network that operates at 2.4 GHz. This can be done directly in the Wi-Fi settings on the iPhone. When Apple fixes the problem in one of the following firmwares, it will be possible to reconnect to the faster Wi-Fi 5 GHz.
2. Quick solution to the problem - "Airplane mode"
In order for the Internet to reappear on your iPhone after the manifestation of a bug, it is enough to enable and disable "Airplane mode". The easiest way to do this is in the Control Center - it only takes a couple of seconds.
3. Force restart your iPhone
The next time your iPhone suddenly turns off Wi-Fi, force restart your smartphone. Unfortunately, this will not completely solve the problem, but it will allow you 1-2 days to no longer face random Wi-Fi abnormalities. Also, this method works in cases where the connection is cut off not only to Wi-Fi, but also to the LTE network. Note that there are noticeably fewer complaints from users about the loss of LTE signal in iOS 12.1.
In order to make a forced reboot, you must:
On iPhone 6s / 6s Plus and older: Press and hold the Home and Power buttons at the same time until the Apple logo appears on the screen.
On iPhone 7/7 Plus: Hold down the Volume Down and Power buttons and hold them until the Apple logo appears.
IPhone 8/8 Plus / X and newer:
1. Press and release the volume up button.
2. Press and release the volume down button.
3. Press and hold the Power button until the Apple logo appears.
Apple is expected to fix the nasty iOS 12.1 issue with one of the next updates to its mobile operating system. It is possible that this will happen in iOS 12.1.1, which is in the final stages of testing.
With every new major update to iOS or even macOS, some users are experiencing quite serious problems. iOS 10 is no exception in this sense. Many users started to complain about the problem with the Wi-Fi network. There are several ways to solve the problem.
Reboot the router
Sounds simple enough, but sometimes the problem isn't mobile or iOS. First, you need to make sure that the router itself is working properly.
Hardware reboot of the iOS device
If rebooting the router did not help, the next logical solution would be to hard reboot the iPhone or iPad itself. To do this, you need to hold down the Power and Home buttons (or the volume button on the iPhone 7) for 10-15 seconds until the Apple logo appears on the screen.
Reconnecting to a Wi-Fi network
An unstable Wi-Fi connection does not always mean a hardware or software malfunction, sometimes it can just be a failure of a specific connection to a specific network. In order to fix it, go to the Wi-Fi settings and click on the "i" icon next to the desired Wi-Fi network, then select "Forget this network". Now try reconnecting to the network.
Reset network settings
In many cases, resetting network settings helps. Go to Settings -\u003e General -\u003e Reset -\u003e Reset Network Settings. This procedure does not affect user data, but removes all network connections.
Wi-Fi Assistance
Wi-Fi Assist is an interesting and relatively new feature in iOS. It is not unique to iOS 10, but it does affect Wi-Fi performance. The meaning of the "Wi-Fi Help" function is the ability to compare the bandwidth of the Internet connection over Wi-Fi and over a mobile network. In the event that the wireless network is not stable and fast enough, the mobile device can independently switch to using the mobile Internet - 3G or LTE. To disable the function, go to Settings -\u003e Cellular.
Disable Location Services for Wi-Fi
Another feature that directly affects the Wi-Fi connection. To turn off location services for Wi-Fi networks, go to Settings -\u003e Privacy -\u003e Location services -\u003e System services, use the slider to deactivate location services for Wi-Fi networks and restart your device.
Clean install of iOS 10
If none of the above helps, it's time to move on to more radical methods. To perform a so-called "clean" installation, you must update iTunes for Mac or Windows to the latest version and.
Now turn off Find My iPhone in Settings-\u003e iCloud -\u003e Find My iPhone. Connect your iOS device to your computer and select it in iTunes. Press Alt on Mac and Shift on Windows to select the "Restore" option and specify the path to the downloaded IPSW file.
Wait for the device to boot and restore your data from the backup.
Rollback on iOS 9
Even if installing iOS 10 from scratch didn't change anything, it might be worth rolling back to the previous version of the OS.
To start . Then turn off Find My iPhone in Settings-\u003e iCloud -\u003e Find My iPhone.
Connect your iOS device to your computer and put it into DFU mode. In iTunes, hold down the Alt key on Mac and Shift on Windows, select the "Restore" option and specify the path to the downloaded IPSW file.
Do not disconnect the gadget from your computer until iTunes notifies you of success.
From time to time there are situations when users of Apple smartphones do not have Wi-Fi on their iPhone. Most of the time, you can successfully connect your phone to the network using simple troubleshooting steps, although in rare cases more complex methods are needed. Before taking the phone to a service center, it is better to try to figure out why the wi-fi does not work and find ways to fix the problem yourself.
Restarting iPhone and router
First of all, obvious sources of damage are excluded. The often banal reboot of the device helps to cope with the problem. The fact is that the Apple smartphone has many system services running in the background that waste a lot of resources. After restarting the iPhone, the services restart and work correctly.
To restart the device, simultaneously press the button "Home" and the button "Nutrition" and hold until the screen turns off and the Apple logo signals that the smartphone has started rebooting.
If all these actions did not lead to the expected result, you need to check if the Internet connection is stable. If there is no way to find out using another device, you need to turn off the router, wait 10 seconds, and then turn it on again. The router will restart and the iPhone will connect to Wi-Fi if this was the original problem.
Reset network settings
Your smartphone's network settings contain data that includes connection information and preferences for cellular networks and the Internet. If one of these settings is corrupted, it will prevent the iPhone from connecting to Wi-Fi.
The solution to the problem is to reset the network settings. To do this, you need to go to "Settings" , choose "Basic" then "Reset" and "Reset network settings" ... Confirm in the dialog box if required. These manipulations delete the saved connection data, so it is best to be prepared to find the desired network again and enter the password if required.
IOS update
Apple smartphones and software are regularly updated. The practical benefit of this is to guarantee the stable operation of the device. With each new version of the firmware, the flaws of the previous one are eliminated. However, this sometimes leads to compatibility problems.
Apple regularly releases updates to iOS that are designed to address these issues. Therefore, it is necessary to check if a new firmware version is available for the company's device.
You can do this by going to "Settings" \u003d\u003e "General" \u003d\u003e "Software update" ... If the screen indicates that an update is available, click Download and install " ... It is important not to forget to first connect your smartphone to the charger.
Backup, factory reset and data recovery
If, after the steps described above, you still cannot connect to Wi-Fi, you will need to move on to more radical actions: rollback the iPhone to factory settings. This will delete all information from the Apple smartphone and return it to its original state. Therefore, before resetting all settings, create a backup. There are 2 ways to do this.
Using iTunes
If you have access to a PC, it is possible to create and save a backup copy of the data on the hard disk of the computer. To do this, connect your iPhone via USB and open iTunes. Provided you are using the latest software, a small iPhone icon will appear in the menu bar. After clicking on it, the option "Back up and restore manually" will appear on the right.
The "Create a copy now" button allows you to start the process of copying data to the hard disk.
In the event that the option "Automatic creation of copies" is set, this process will begin immediately after connecting the iPhone to the computer. You can see the date and time of creation of the last one in the item "Last copy".
If you click the checkbox next to Encrypt iPhone Backup, the system will ask you to set a password. After that, the restoration of the iPhone without it will be impossible. This will protect your personal data from unauthorized access. Encryption also makes it possible to save the data of the Health and Activity programs.
Using iCloud
In the event that there is no access to a personal computer, there is another way to create a backup copy of data: using the iCloud cloud storage. However, to use this method, you need a Wi-Fi connection.
First you need to go to "Settings", click on [Name] and select iCloud. Then scroll down the list until you see the "iCloud Copy" button. Enable the switch if it is off by default. Click "Create a backup" and do not disconnect from the Internet until the process is complete.
Reset
After backing up your data, you can proceed to delete the information and return the iPhone to factory settings.
To do this, go to "Settings" and press "General" \u003d\u003e "Reset" \u003d\u003e "Erase Content and Settings" ... Confirm your actions.
Upon completion, the iPhone will return to the state it was in at the time of purchase. Then you can configure it manually or restore it from a backup. The second option is faster and easier, but at the same time there is a possibility of returning an error that caused problems with the Wi-Fi connection on this device.
Broken hardware components
If you still cannot connect to Wi-Fi after checking the Internet and following the steps above, there may be a hardware problem. Hardware failure is diagnosed and fixed only by Apple official representatives. You need to contact the service center to check the iPhone. If this is not possible, and you need to find out the cause of the breakdown in the near future, you can write to Apple's online support service on the company's official website.
Occasionally, some iPhone users have all sorts of problems connecting to wireless networks. There are situations when the Wi-Fi connection disappears, the Wi-Fi on / off switch may be blocked, available wireless networks are not displayed, or the phone simply does not connect to Wi-Fi.
There is no single reason for these problems. But in most cases this is all easily fixable. Here are some ways to troubleshoot iPhone wireless problems.
Press and hold the power button and home button at the same time until the iPhone restarts.
Once the iPhone restarts, it will try to connect Wi-Fi again. In some cases, this immediately solves the problem.
Reset network settings
Your phone stores a huge amount of network addresses, passwords and other parameters and, perhaps, because of all this junk, something was broken.
Open Settings and go to the General section, then select the Reset Network Settings option from the Reset menu.
When the network settings are reset, try connecting to the Wi-Fi network again. Everything should work, but if that didn't help, we have a few more tips.
Backup and recovery
Backing up and restoring your iPhone is inconvenient, but it can often solve the most serious problems associated with your phone not working properly.
Back up your iPhone using iTunes or iCloud and restore from it. Then try connecting to the Wi-Fi network again. This is not difficult at all, but it can take quite a long time.
If, nevertheless, this advice did not help you, then perhaps the problem is not at all in your iPhone. Check your router settings and reboot. Otherwise, the surest way would be to contact Apple support, describing the problem in detail.
